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Atlantis, The Palm

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 607*
US$ 321*
Great Deal
US$ 329*
US$ 329*
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Atlantis, The Palm
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16,189 Reviews from our TripAdvisor Community

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There are newer reviews for Atlantis, The Palm
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Showing 12,640: English reviews
London, United Kingdom
Reviewed 30 May 2016 via mobile

There is no doubt this is a huge hotel and is geared up for the thousands of guests it has to cater for. It's very opulent and well maintained. We stayed with the Imperial Club package which meant a few added extras like drinks and canapés / Happy Hour between 5-7pm. There is a lot of choice in terms of...

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Helpful?
Thank SunshineBaloo
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories to our guests. I am certain that the whole team looks forward to have the opportunity...

London, United Kingdom
Reviewed 30 May 2016

Just returned from a week long stay at Atlantis The Palm. A truly amazing experience for our entire family. So much to do at one resort. We thoroughly enjoyed the encounter with the Dolphins, the trainers were so friendly and helpful. We bought some beautiful photos of this which we will treasure. The merchandise in the shop is lovely quality....

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Helpful?
Thank Joanne B
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that we have met your expectations. The whole team looks forward for your next visit. Best...

Surfers Paradise, Australia
Reviewed 30 May 2016

Room excellent, best breakfast buffet we have experienced. Staff always friendly and helpful, able to assist with all requests. Plenty of restaurant choices. Pool huge and not overcrowded. fantastic location.

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Helpful?
2Thank Elizabeth Q
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as it gives me the opportunity to congratulate the whole team in upholding the highest standard...

Shropshire, United Kingdom
Reviewed 29 May 2016

My girlfriend and I stayed at Atlantis The Palm for 7 nights..... Wow what an amazing place this is! There is so much to do and see its almost impossible to describe without visiting. The aquarium is like no other I have seen before, the water park is without doubt one of the best I have ever visited and it...

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Helpful?
3Thank Luke W
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that we have met your expectations. The whole team looks forward for your next visit. Best...

durham
Reviewed 29 May 2016

From arriving into Dubai the whole trip was amazing! Checkin, although the hotel was very busy went smoothly and quickly, this may be due to the fact we had upgraded to the Imperial Suites which gives you a priority checkin area. We were greetedwith such friendly, warm staff who seemed genuinely happy to see you. The room was better than...

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Helpful?
6Thank amandagibson760
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcome you in a not too distant...

cheshire
Reviewed 29 May 2016

Stayed at The Atlantis last June and it was a big Wow then but this time it was a Wow Wow Wow We just love spending time here There is just so much to do This time we booked the 15 mins helicopter which was amazing with the pilot telling us lots of interesting facts things that we hadnt known...

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Helpful?
2Thank suechell
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. Thank you for your kind feedback and we look forward to welcome you back at Atlantis, The Palm....

Ely, United Kingdom
Reviewed 29 May 2016 via mobile

Stunning Hotel, we were lucky to find a great deal. I am not the biggest fan of Dubai itself and the transport links out of the palm leave a lot to be desired. But this hotel stands alone, so you really don't even need to leave. It is like Disneyland for grownups. I am used to backpacking and will occasionally...

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Helpful?
1Thank FenBackpacker
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have no doubt that your experience was wonderful. Thank you for choosing Atlantis, The Palm and we look forward to welcome you again. Best regards, Serge Zaalof President...

Reviewed 28 May 2016 via mobile

Amazing hotel and an amazing place! One of the only places in the world I'd happily return to on a regular basis! Bank account permitting! The facilities, food, staff, luxury, scenery, everything is just spot on, the decor is a little dated but it gets away with it because of everything that it offers!

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Helpful?
Thank Mike S
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am extremely happy to read your compliments. I will not miss to congratulate the whole team in achieving our first core value, which is to blow away our customers. I am certain that the whole team looks forward to welcome you back...

London, United Kingdom
Reviewed 28 May 2016 via mobile

The Hotel Check In was Stressful and Manic we waited two and a half hours for our room to be ready and then. The First room on the third floor overlooked a flat roof and extractor fans. After a complaining and threatening to leave the hotel they upgraded our room and put us on the 17th floor ocean view. The...

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Helpful?
1Thank TimeTraveler1st
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Whilst I am delighted to read that you found the resort beautiful and opulent, I am extremely disappointed to learn about your arrival experience. Our team always aims to provide our guests with a room before the official check-in time at 3:00 pm and it may happen that the lobby...

Abu Dhabi, United Arab Emirates
Reviewed 28 May 2016

filled with activities for every one! there is the lost chambers aquarium, Aquaventure with dolphin interactions, ray feeding, scuba, etc. Highly recommended for families. Cafe's and shopping also available!

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Helpful?
Thank christonkissoon
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have no doubt that your experience was wonderful. Thank you for choosing Atlantis, The Palm and we look forward to welcome you again. Best regards, Serge Zaalof President...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 16,590 - ₹ 55,797 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Hotels.com, Travelocity, Orbitz, TravelUp, Cancelon, Evoline ltd, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and HRS so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#29 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#61 Spa Hotel in Dubai
#91 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
861 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe Sea or Palm View are nice. All same, same, unless you have a lot of money for more expensive room/suite options.”
dollyc525, 25 May 2017 | Read review
“All rooms are sea or palm facing”
1Francois1, 22 May 2017 | Read review
“Royal Bridge Suite”
, 21 May 2017 | Read review
“We like the East Tower better. The imperial rooms are great as they provide access to the lounge across the day.”
s_explorers, 17 May 2017 | Read review
“Worth getting a high floor..”
ELYA49, 17 May 2017 | Read review
5 of 5
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US$ 321* /night
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Prices are for 1 room, 2 adults
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