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Atlantis, The Palm

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15,458 Reviews from our TripAdvisor Community

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Showing 12,084: English reviews
London
Reviewed 15 March 2016

I remember thinking when Sol Kerzner first conceptualized this resort that there was no way he could bring this to pass. I must say it really is his crowning achievement, and what's more the resort still delivers unrivaled service and attention to details. We used an Imperial Club package and I must say the lounges and the snacks, drionks and...

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Helpful?
6Thank FreqTravW
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. We understand that you had options of stays in Dubai and we thank you for choosing us again as your preferred holiday destination. Apart from our signature suites, Imperial Club rooms are one of the favorite rooms amongst our guests because of the added...

Hout Bay, South Africa
Reviewed 15 March 2016

We were offered to upgrade to a suite being explained the advantage of doing so. Overall we found that it was well worth it. Our room 18412 was spacious overlooking the Palm and the city skyline. The service from all in the hotel was attentive and very friendly. It is an expensive experience but we had such a good time...

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5Thank Christine P
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I am glad to read that you enjoyed the facilities offered for our privileged Imperial Club or Suite guests. Also, your gracious comments about the view from the room and overall services offered are overwhelming. Furthermore, I have taken good note of your suggestion regarding the designated smoking areas in...

Huddersfield, United Kingdom
Reviewed 15 March 2016 via mobile

Just returned from Dubai where we spent 4 days at the Atlantis the palm , what a fantastic place !!!!!! Amazing rooms, stayed on the 21st floor with fantastic views!!! Restaurants galore, all serving amazing food!!!! Efficient and friendly staff. It is a busy hotel but you except that, would highly recommend and will definitely return

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2Thank angelahall22
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am delighted to read that you and your family had a fantastic stay at our resort. Atlantis, The Palm is all about colleagues coming together, creating amazing experiences and everlasting memories for our guests. It is rewarding to learn that all colleagues...

Wokingham, United Kingdom
Reviewed 15 March 2016

A very large hotel, with lots of choice on restaurants and bars, great beaches. The Imperial club rooms have a seperate private beach which never got busy considering the amount of rooms at this hotel. Overall fabulous hotel, but have to say to anyone already in a club room, be very careful if you are offered an upgrade, the gentleman...

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2Thank GBH63
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I am delighted to read that you found the variety of restaurants and the exclusivity that our privileged Imperial guests enjoy at Nasimi Beach very good. With regards to your comment about the Imperial Club, we would like to inform you that all the additional charges and benefits are always...

Hertford, United Kingdom
Reviewed 15 March 2016 via mobile

We visited the Atlantis with our two year old. It was an excellent hotel in terms of service and facilities. The medical clinic was also very good as we had an medical emergency whilst we were there. The food suppliments for half board and alcohol were pricey but good quality in general. Only slight disappointment is kids entertainment is really...

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2Thank Kateh1
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your feedback on TripAdvisor. Your compliments and appreciation of our product, facilities and services indicates that we have succeeded in delivering a good balance of comfort, luxury and efficiency to you during your stay and I am delighted to note that you found all aspects of your stay spectacular. I am glad that you loved...

Jeddah, Saudi Arabia
Reviewed 15 March 2016 via mobile

It's my second visit to this magnificent hotel . We stay on the imperial club room it was a luxury way to stay and enjoy the water park , it worth every dirham . My kids love the activity at the kids club , even we have a small kids area at the club area so they could watch tv...

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2Thank Nouf_YK
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honored and delighted to read of your positive comments and that your stay has been a memorable one. I am glad that you enjoyed the Imperial Club privileges. I wish to sincerely thank you for recommending Atlantis, The Palm and look forward...

Lancashire
Reviewed 15 March 2016

We have just returned from having a wonderful holiday staying for 1 week at this hotel. My first impression was that it was too big and very busy but soon realised that there was more than enough space, sunbeds, restaurants, staff to cater for everyone. We had a room on the 9th floor overlooking the ocean which was fabulous and...

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2Thank JessicaBoardman
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to know that you had a memorable experience during your visit. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcome...

Emirate of Dubai, United Arab Emirates
Reviewed 15 March 2016 via mobile

I loved everything about my stay with my family. The waterpark and aquarium are just amazing. The kids loved it. The aquarium is so beautifully decorated, a must see. We had half board option,the two big buffet style restaurants have so much on offer,it's hard to choose what to eat. The bedrooms are very spacious with two double beds,ideal for...

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2Thank D4109CSjan
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I am delighted to read that you and your family enjoyed your stay at Atlantis, The Palm. Your gracious comments about the Aquaventure waterpark and The Lost Chambers aquarium are overwhelming. Moreover, I am glad that you enjoyed the half board program offered at our resort. Furthermore, I appreciate your...

Reviewed 14 March 2016 via mobile

The rooms and hotel are fabulous, all staff at the restaurants were friendly. The only think I would complain about is the service I received pool side. They were extremely slow and didn't really know what was going on. I also found it weird they expected us to pay for our drinks before we had finished them. At any other...

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5Thank Hayley A
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience on TripAdvisor. I truly regret that we did not meet your expectations during your stay with us due to your experience at our Pool area. I will definitely forward your feedback to the concerned department to ensure that appropriate actions takes in place as this does not reflect...

Reviewed 14 March 2016 via mobile

We stayed a night in suit. Amazing hotel, great food (in room dining Mughlai) big balcony, customised television . The reason we upgraded to suit was the gentlemen at the checkin told us if we opt for a suit we will have vip entry pass for all the water rides in water park and we will have a guide at...

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6Thank shameer m
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your experience on TripAdvisor. Whilst I am glad that you enjoyed the services and facilities offered at Atlantis, The Palm, I truly regret to read about your experience during check-in. I would like to inform you that all our in-house guests are entitled for a complimentary access to Aquaventure waterpark and a guide is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 19,692 - ₹ 54,238 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
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Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#29 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#61 Spa Hotel in Dubai
#87 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
727 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Gulf view room.”
 of 5 bubbles C5710IKdavidm, 20 Feb 2017 | Read review
“the sea facing rooms with a balcony are the best so opt for that”
 of 5 bubbles travellerY8743LO, 20 Feb 2017 | Read review
“Higher Floors on the south palm side offer a spectacular view of the Palm & other Iconic building such as Burj Al Arab & Burj Khalifa.”
 of 5 bubbles mohanqxpert, 19 Feb 2017 | Read review
“don't bother with imperial club”
 of 5 bubbles lenkad2017, 18 Feb 2017 | Read review
“Rooms away from the lifts, should be quieter, hopefully.”
 of 5 bubbles 996MarkS, 17 Feb 2017 | Read review
5 of 5