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Atlantis, The Palm

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14,901 Reviews from our TripAdvisor Community

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There are newer reviews for Atlantis, The Palm
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Showing 11,671: English reviews
Guernsey
Reviewed 2 January 2016

Where to begin. This was a pre Christmas break from 15 to 22 December. Arrived at night and instantly got the WOW factor with the buildings all lit up and extra Christmassy stuff. Immediately felt safe and relaxed which I really liked. For a city, Dubai feels different. It just feels chilled and I knew instantly that I was going...

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2Thank Julie O
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write a detailed review of your experience at Atlantis, The Palm. I am very pleased to read that you and your family had a amazing experience and everlasting memories with us. I will not miss to share your positive feedback to all my colleagues and to congratulate them on a job...

Halifax, United Kingdom
Reviewed 2 January 2016

It's my daughter 18 birthday and we're here to celebrate it in June / July any 1 no what they can do for her plz I want her to have something amazing thank you any suesgestion plz were going to do the helicopter ride in the morning and dolphins in the afternoon just looking for the evening

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1Thank Tanya M
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, I am glad to know of your interest on celebrating your daughter's 18th birthday here in Atlantis, The Palm. From numerous choices of activities to do and restaurants to dine-in, your daughter will definitely celebrate her birthday in style. We do offer various special rates and packages with numerous benefits all year round; more details are available on...

Washington, England, United Kingdom
Reviewed 2 January 2016

Just returned from a week in Atlantis staying in Imperial club room, the hotel is spectacular & et in a really fantastic location (as long as you don't want to leave the resort) quite expensive (Approx £9 a bottle of Budweiser) however given the setting & fantastic staff of whom I cant speak highly enough of particularly Kashan who looked...

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2Thank Washington F
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am very happy to read of your positive feedback on our resort and Imperial Club privileges. I am also glad that you had a memorable New Years eve in our Gala dinner. In addition, it is rewarding to learn that our colleague, Kashan...

Reviewed 2 January 2016 via mobile

We visited the palm for 5 nights with friends and to be honest stayed in better hotels and had better value for money There is no doubt the setting and building are lovely, the staff where hit and miss, some excellent and some very poor. The food was good but not great, but the price od drinks was very high...

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4Thank John H
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your feedback on TripAdvisor. I sincerely regret to read that we did not meet your expectations during your stay with us. On the subject of "value for money", our room rates includes numerous benefits all year round. Please be assured that we are constantly looking for ways to continuously enhance the experience of our guests....

Guildford, United Kingdom
Reviewed 1 January 2016 via mobile

This was our 5th or 6th time to Atlantis. We enjoy our break there every year however this year I felt things had slipped. Some were beyond the hotels control for example the views in the beach were of cranes and building sites rather than the usual view of houses and other beaches. Also many of the coves in the...

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3Thank mjp0902
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your experience on TripAdvisor. I sincerely regret that your stay with us has not been to your expectation this time around. Please be assured that your comments have been shared with my team for continual improvement. On a more positive note, your kind words on the services rendered by our colleagues is well appreciated....

Edmonton, Canada
Reviewed 1 January 2016

Stayed a night in Atlantis for my birthday night. It's a very busy resort considering we went during summer (really hot and humid). I was waiting to check in when I was escorted by an employee to another area to check in which was really nice. They asked if we wanted to upgrade to imperial room which had extra perks...

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2Thank Lorraine Jaira A
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, I would like to sincerely apologise for having given you cause to express your concerns on TripAdvisor. I truly regret that we did not meet your expectations during your stay with us. I have carefully noted your comment regarding the cleanliness of our room and I will definitely forward your feedback to the concerned department to ensure that...

Manila
Reviewed 1 January 2016

When staying in a beach resort, I would always book an ocean view room for a relaxing scenery. However, I made the mistake of booking 2 Ocean Deluxe Rooms here at the Atlantis because I realized the view of The Palm and Dubai's Skyline was so much amazing than the plain Arabian Sea. Luckily, our request for 1 room transfer...

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1Thank PickyTraveller555
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for sharing your feedback on TripAdvisor. It gives me much pleasure to read that we have exceeded your expectations. I wish to thank you for your detailed review as it gives me the opportunity to congratulate the colleagues who provided you with an exemplary service. Thank you for recommending Atlantis, The Palm and I...

Ahmedabad, India
Reviewed 1 January 2016

If you are in Dubai whether on a business purpose or as a tourist, this place is a must. At the end of Palm Jumeirah, this hotel is a class apart and epitome of luxury after Burj Al Arab. As a tourist you can take Mono rail from Palm Jumeirah station that will cost AED 15 one way and AED...

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1Thank RuchirPur0hit
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write a review on TripAdvisor. I am very happy to read how luxurious, comfortable and amazing you found Atlantis, The Palm to be. I will not miss to share all your positive comments with my team and I look forward to welcoming back in the near future. Best regards, Serge Zaalof...

Reviewed 31 December 2015

Visited Atlantis in August 2015 with my family. we were 4 adults and 5 children. Smooth check in, with lots of water supply during our stay. Clean hotel, rooms, pools and environment. The room décor not as good as it should be in 5 star. Stayed H/B and spread of breakfast and dinner was very nice and they changed the...

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2Thank shivshiva
Sheffield, United Kingdom
Reviewed 31 December 2015 via mobile

Gorgeous location with brilliant food; well-priced for the status of being in the Atlantis, the Palm. Attentive staff and lovely views on the terrace, a definite must when getting the monorail to the hotel! Shaded areas available but still warm with lovely choice and selection of food.

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1Thank sdf_1327

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 22,039 - ₹ 82,227 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Expedia, Priceline, DerbySoft Ltd Shanghai HQ Supplier Direct, Travelocity, Hotels.com, Odigeo, TripOnline SA and Jetsetter so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#27 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#57 Spa Hotel in Dubai
#82 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
631 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms have view but one for city with sea and another to sea only”
 of 5 bubbles LuxuriaTours, 9 Dec 2016 | Read review
“You have to go to this hotel at some point in your life.”
 of 5 bubbles iBeenAroundTheWorld, 9 Dec 2016 | Read review
“If you don't live in Dubai, then take a high floor palm view room , you will love the view ...”
 of 5 bubbles Walid-971, 8 Dec 2016 | Read review
“Rooms facing the Arabian sea”
  • view from the balcony facing the Arabian sea
  • view from the balcony facing the Arabian sea
  • view from the balcony facing the Arabian sea
  • A view of the property from the Monorail
  • view from the balcony facing the Arabian sea
  • view from the balcony facing the Arabian sea
  • View of aqua park from the Monorail station
  • view from the balcony facing the Arabian sea
 of 5 bubbles GPSNewDelhi, 8 Dec 2016 | Read review
“Go for a Palm view room - not a sea view”
 of 5 bubbles stuartwX2313TK, 3 Dec 2016 | Read review
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