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Atlantis, The Palm

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15,470 Reviews from our TripAdvisor Community

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Showing 12,091: English reviews
Reviewed 31 March 2016

*Spacious Rooms *Welcoming Staff *Fast Wifi *Amazing View from Rooms *Fun Water Park *Variety of cuisines for Breakfast/Dinner *Fast service I visited during Easter Festival so there was a bit Rush apart from that the best resort so far :)

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Helpful?
4Thank Anjali J
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest. Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories to our guests. I am certain that the whole team looks forward to have the opportunity...

Morrisville, North Carolina
Reviewed 31 March 2016

Have been to Dubai several times, and our worst experience was this overrated hotel. The room and service was all right but everything else was a disappointment. There are lot of great places to stay in Dubai. Atlantis is not one of them!

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4Thank KarinLog
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience at Atlantis, The Palm. Please be assured that although Atlantis is a big resort, our colleagues are committed to provide a warm and engaging service to all our esteemed guests. Thank you for your review and we hope to have the opportunity to welcome you again in...

Halesowen
Reviewed 31 March 2016

We stayed at this hotel for three nights on a half board basis. Hotel is about a 30 minute journey from the airport. First impression as we arrived was how big this hotel is. The reception area is very large and was very busy. However our check in was pretty quick and we were soon in our rooms. Rooms are...

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2Thank albionHalesowen
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. Thank you for your kind feedback and we look forward to welcome you back at Atlantis, The Palm....

Isle of Wight, UK
Reviewed 31 March 2016

unless you are staying there. It is an impressive building from afar. It is a 2km drive up the centre of the palm which is a boring journey through what is essentially still a building site. There is not much you can see inside the hotel if you are not a guest or wanting to do the water activities as...

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Helpful?
5Thank Gardengel-IoW
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience at Atlantis, The Palm on TripAdvisor. Though Atlantis, The Palm is known to be a destination itself because of its vast array of activities, lush grounds, our own waterpark, aquarium and dolphin bay, not to forget over 20 restaurants and bars. I sincerely regret to read that...

Dammam
Reviewed 31 March 2016

This restaurant is buffet style, with fantastic choice of food. It has a different theme every night, with great selections. Nice setting too. Good staff, nothing was too much trouble for them. Only niggle was the table layouts, bit squashed.

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3Thank dianesR4482NH
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that we have met your expectations. The whole team looks forward for your next visit. Best...

Reviewed 31 March 2016

Amazing hotel, amazing facilities, amazing service! This is a hotel for special occasions but well worth the expense! We had a fabulous time and the staff were very accommodating in helping us organise the rest of our trip!

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2Thank ChotteTravels
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcome you back at Atlantis,...

Jeddah, Saudi Arabia
Reviewed 30 March 2016 via mobile

I LOVE DUBAI........ Fantastic hotel, great people working here My family enjoyed staying here as the water park keeps them occupied and I get time to myself, Rooms are great and the choice of cuisine is brilliant I couldn't take my kids away from the LARGE FISH TANKS Will be back Soon

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Helpful?
3Thank a-saad1630
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. Thank you for your kind feedback and we look forward to welcome you back at Atlantis, The Palm....

Reviewed 30 March 2016 via mobile

One of our best holidays we have ever had . The staff where really friendly and helpful , the choice of restaurants was amazing , the ones we tried was of a very high standard . The water park was outstanding we went everyday we had lots of fun

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4Thank Julie D
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am extremely happy to read your compliments. I will not miss to congratulate the whole team in achieving our first core value, which is to blow away our customers. I am certain that the whole team looks forward to welcome you back...

Delhi
Reviewed 30 March 2016

Going through all the impression I had about this hotel...I realized its more of just marketing. I have stayed in luxury hotels all around the world...but the most important thing anywhere is not the size of the room, the location of the property, the activities in the hotel....but its the staff!!...The human beings that run that hotel and make you...

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6Thank traveltodaytravel
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your experience on TripAdvisor. Whilst I am delighted to read that you found The Lost Chambers Aquarium, Aquaventure waterpark and the Nasimi Beach excellent, I regret to learn that your experience was affected by the number of visitors in the resort. We currently have in place several access control procedures to ensure that certain...

London
Reviewed 30 March 2016 via mobile

If you aren't staying at the hotel the experience here is really, really poor. The building from a distance is spectacular but close up you can't see it and unpleasant and aggressive security guards block every route unless you are a guest. They have built a destination that you cannot get into unless you are a hotel guest. Guess they...

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7Thank David K
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your experience at Atlantis The Palm on TripAdvisor. I truly regret to read of the inconvenience that you have faced during your day visit with us. In a resort of the size of Atlantis, the active presence of security is important to control traffic and crowd as it is essential that this procedure is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 17,713 - ₹ 54,348 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
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Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#29 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#61 Spa Hotel in Dubai
#87 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
730 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“palm view room on the "TOP" floors”
 of 5 bubbles farhadu2017, 21 Feb 2017 | Read review
“Gulf view room.”
 of 5 bubbles C5710IKdavidm, 20 Feb 2017 | Read review
“the sea facing rooms with a balcony are the best so opt for that”
 of 5 bubbles travellerY8743LO, 20 Feb 2017 | Read review
“Higher Floors on the south palm side offer a spectacular view of the Palm & other Iconic building such as Burj Al Arab & Burj Khalifa.”
 of 5 bubbles mohanqxpert, 19 Feb 2017 | Read review
“don't bother with imperial club”
 of 5 bubbles lenkad2017, 18 Feb 2017 | Read review
5 of 5