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Atlantis, The Palm

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Atlantis, The Palm
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15,728 Reviews from our TripAdvisor Community

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Showing 12,281: English reviews
Reviewed 18 May 2016

My partner and i stayed at this Amazing Hotel! loved every minute of it , the breakfast was beyond words! we arrived late at night and were upgraded into a larger room, the staff were so kind and very helpful. Will definitely be coming back

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Helpful?
Thank Kiwi_in_aussie27
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honored and delighted to read your positive comments. Please stay connected with us to continuously receive details regarding our different promotions by visiting our website. I look forward to welcoming you back soon. Best regards, Serge Zaalof President and Managing Director

Reviewed 18 May 2016 via mobile

Recently holidaying in Dubai with family,We stayed one day in Atlantis palm hotel.Though bit expensive,but worth the water park and aquarium axcess free unlimited.I recommend at least one day at palm Atlantis for you and family to get the real fun

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Helpful?
Thank Kabir K
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have no doubt that your experience was wonderful. Thank you for choosing Atlantis, The Palm and we look forward to welcome you again. Best regards, Serge Zaalof President...

Dubai, United Arab Emirates
Reviewed 18 May 2016

Super Place to spend your time, many activities for adults and kids but all water based and very adventurous so take your Wet suits. Weekends are busy and service takes time especially checkin in check out so going there on weekdays is better.

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Helpful?
Thank talaiverajith
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am extremely happy to read your compliments. I will not miss to congratulate the whole team in achieving our first core value, which is to blow away our customers. I am certain that the whole team looks forward to welcome you back...

Mascot
Reviewed 18 May 2016

We stayed in May and exceeded all expectations. We had book via a deal site and was not cheap but was worth every cent. The hotel is as amazing as pictures - rooms fantastic and serviced twice a day. The pools and the adventure park next door were great - water is warm though. All the restaurants we ate at...

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Helpful?
1Thank Anthea L
Serge_Zaalof, General Manager at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcome you in a not too distant...

Chennai, India
Reviewed 18 May 2016 via mobile

What an awesome place! The aquarium had us awestruck! The aquaventure and lost chambers is definitely a must do, especially if you have kids around.lovely Mexican fare.the staff was courteous.will visit again.

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Helpful?
2Thank Emanis
Serge_Zaalof, General Manager at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcome you back at Atlantis,...

London, United Kingdom
Reviewed 17 May 2016

This hotel from the moment you drive through the security at the front gate up the stunning driveway greeted by uniformed hotel staff you start to realise that this really is a superior 5* plus hotel. the enormous bright reception hall, as imperial club guests we were wicked up to the private 12th floor reception in the east tower. look...

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Helpful?
Thank Mark A
Serge_Zaalof, General Manager at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am extremely happy to read your compliments. I will not miss to congratulate the whole team in achieving our first core value, which is to blow away our customers. I am certain that the whole team looks forward to welcome you back...

London, United Kingdom
Reviewed 17 May 2016 via mobile

I stayed at the Atlantis for 5 days from April 26 to 31 to celebrate my son's second birthday and I must say I was impressed with the hotel the facilities and staff.The hotel has a huge aquarium inside and also a waterproof which are free of you're a guest of the hotel which I thought was value for money...

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Helpful?
Thank clinton d
Serge_Zaalof, General Manager at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcome you in a not too distant...

Adelaide, Australia
Reviewed 17 May 2016

This is our 2nd time staying at Atlantis. Loved it the first time and just as good the 2nd. Wouldn't hesitate in recommending. Great for families and couples, there is definitely something for everyone. Atlantis is also definitely kid friendly, we are travelling with our 6 year old, there are 2 pools, kids activities, the "Atlanteans" are awesome, waterpark, kids...

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Helpful?
Thank tnottle
Serge_Zaalof, General Manager at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have no doubt that your experience was wonderful. Thank you for choosing Atlantis, The Palm and we look forward to welcome you again. Best regards, Serge Zaalof President...

Meerut, India
Reviewed 17 May 2016

It's a very good property having all the amenities like swimming pool, water park, aquarium, Swimming pool, Gym, Spa, etc. that to in a hotel. Even the buffet is great in one of the renowned restaurant Kaleidoscope as they serve very delicious jain food and wide range of other ethnic food as well. The staff is very welcoming over there....

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Helpful?
Thank AnkushGupta92
Serge_Zaalof, General Manager at Atlantis, The Palm, responded to this review

Dear Guest Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as it gives me the opportunity to congratulate the whole team in upholding the highest standard...

Reviewed 17 May 2016 via mobile

My friends and I are just back from a wonderful 5 night stay at the Atlantis. The hotel is great with lots of things to see and do, the taxis are also very cheap which makes it easy to get about. Highly recommend upgrading to the imperial club this made such a difference to our holiday overall.

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Helpful?
Thank CL0801
Serge_Zaalof, General Manager at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback and we look forward to welcome you back at Atlantis, The Palm. Best...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 18,253 - ₹ 66,623 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
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Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#29 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#60 Spa Hotel in Dubai
#87 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
789 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“inner palm view”
 of 5 bubbles filippog816, 29 Mar 2017 | Read review
“Low floor over the aquarium”
 of 5 bubbles jakes101, 29 Mar 2017 | Read review
“The higher the room the greater the view. Palm views do benefit from sunnier aspects”
 of 5 bubbles urbanangel, 29 Mar 2017 | Read review
“Make sure your room does not have an interconnecting door or be ready to share all your neighbours noise.”
  • View of the Palm building site.
 of 5 bubbles Lord_Brett_Sinclair, 28 Mar 2017 | Read review
“we had ocean view - it has less to look at that resort view as then you are looking back at dubai across the palm”
 of 5 bubbles 958KarenJ, 26 Mar 2017 | Read review
5 of 5