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Atlantis, The Palm

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15,733 Reviews from our TripAdvisor Community

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There are newer reviews for Atlantis, The Palm
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Showing 12,285: English reviews
Dubai, United Arab Emirates
Reviewed 26 May 2016

Spent 2 nights in Atlantis on a deal through Emirates frequent flyer program. Very good price for a family of 4 all inclusive and the stay was worth every penny and more. Smooth pick up from DXB airport and quick check in. It was my wife's bday that day and so they upgraded us to a bigger suite. Suite was...

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Helpful?
2Thank AlleyGator2142
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as it gives me the opportunity to congratulate the whole team in upholding the highest standard...

Oslo, Norway
Reviewed 26 May 2016

The hotel was fantastic - exelent service,the staff, aqvarium, food, rom, spa, swimmingpool, shopping, swimming with the dolphins, everything was amazing. I love this hotel and I hope to visit again very soon.

Review collected in partnership with this hotel
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1Thank 924billy
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that we have met your expectations. The whole team looks forward for your next visit. Best...

Reviewed 26 May 2016 via mobile

The Atlantis has exceeded my expectations in many areas. Given the size of the Hotel, I was afraid about crowded pools and restaurants etc. The staff is amazingly friendly and logistics are managed perfectly. The amount of restaurants make it easy to find a seat and the many pools and beach areas always provide a seat in the shadow. Families...

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1Thank Markus E
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcome you in a not too distant...

Ingolstadt, Germany
Reviewed 26 May 2016 via mobile

Visited Atlantis at the start of May with my wife and 2 kids (5m and almost 3). It was the second time we visited Atlantis. First time was only with my wife and we had a good time. This time we booked a club room and it was even better. All the benefits of the club room are well worth...

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1Thank NRR97
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. Thank you for your kind feedback and we look forward to welcome you back at Atlantis, The Palm....

Singapore
Reviewed 26 May 2016

It was not my first time to Dubai but it was my first time staying at the Atlantis, The Palm and what a wonder it turned out to be. The rooms was quite ordinary but the restaurants and places of interest were amazing. They had that giant aquarium, The Lost Chambers was fascinating and mysterious. The water park was inviting...

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1Thank T6884XDpetera
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am extremely happy to read your compliments. I will not miss to congratulate the whole team in achieving our first core value, which is to blow away our customers. I am certain that the whole team looks forward to welcome you back...

Reviewed 26 May 2016

a pleasant and wonderful experience.experience with dolphins!! Also the aquarium is nicely built. Magnificent beaches.I can say that Atlantis is the best place to have pleasure in The breakfast was tasty and comprehensive

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Thank Pankaj V
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have no doubt that your experience was wonderful. Thank you for choosing Atlantis, The Palm and we look forward to welcome you again. Best regards, Serge Zaalof President...

Durham, England
Reviewed 25 May 2016

Really enjoyed the hotel and the access to the waterpark and aquarium but there are some issues. First of all most of the staff were excellent from an attitude point of view but there was an exception in the kaleidoscope restaurant, it was just too busy and the waiter could not manage, letting plates pile up etc. On our first...

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2Thank goafishing
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Whilst am delighted to read that you enjoyed your experience at Aquaventure waterpark, The Lost Chambers Aquarium, I am extremely disappointed to learn about your experience at Kaleidoscope. Please accept my sincere apologies as this is not reflective of the high standards of service that we uphold. Nonetheless, I have...

Kuala Lumpur, Malaysia
Reviewed 25 May 2016 via mobile

Water parks is really good. And unforgettable experience with dolphins!! Also the aquarium is nicely built. Magnificent beaches. Must enjoy a lunch in Atlantis. Preferably visit in a less hot day to enjoy till fullest.

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Thank AnupJyoti
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcome you back at Atlantis,...

Bengaluru (Bangalore), India
Reviewed 25 May 2016

A few places on earth where nature and man-made structures can go together and bring a pleasant and wonderful experience. It should be everyone's bucket list to visit the place. Do make it a annual visit as it never fails to entertain you.

Review collected in partnership with this hotel
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1Thank 362abhilashu
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcome you in a not too distant...

Abu Dhabi, United Arab Emirates
Reviewed 25 May 2016

Everything was perfect, I stayed there and I came again to get the amazing experience of swimming with Dolphins at Dolphin bay.I can say that Atlantis is the best place to have pleasure in The breakfast was tasty and comprehensive

Review collected in partnership with this hotel
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Helpful?
Thank Ahmad E
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that we have met your expectations. The whole team looks forward for your next visit. Best...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 18,564 - ₹ 66,832 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
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Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#28 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#59 Spa Hotel in Dubai
#86 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
789 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“inner palm view”
 of 5 bubbles filippog816, 29 Mar 2017 | Read review
“Low floor over the aquarium”
 of 5 bubbles jakes101, 29 Mar 2017 | Read review
“The higher the room the greater the view. Palm views do benefit from sunnier aspects”
 of 5 bubbles urbanangel, 29 Mar 2017 | Read review
“Make sure your room does not have an interconnecting door or be ready to share all your neighbours noise.”
  • View of the Palm building site.
 of 5 bubbles Lord_Brett_Sinclair, 28 Mar 2017 | Read review
“we had ocean view - it has less to look at that resort view as then you are looking back at dubai across the palm”
 of 5 bubbles 958KarenJ, 26 Mar 2017 | Read review
5 of 5