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Atlantis, The Palm

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14,829 Reviews from our TripAdvisor Community

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There are newer reviews for Atlantis, The Palm
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Showing 11,616: English reviews
Windsor, United Kingdom
Level Contributor
446 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed 22 February 2016

Our room was large and comfortable with a lovely large bathroom, all in immaculate condition. We had a sea view room which was delightful. There is so much included in the hotel package. Free entrance to the water park and aquarium and wonderful hotel pools with great beach access. We were on half board including breakfast and lunch or dinner... More 

Helpful?
1 Thank Jeannie2207
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments about your experience with us. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I can only agree that Atlantis, The Palm is a place you cannot miss to experience in Dubai. Thank you for choosing Atlantis, The... More 

sheffield
Level Contributor
118 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 22 February 2016

A stunning building! a first class Water park! amazing Aquarium and a great location. We spent 3 nights in a pleasant room with a great view on the 12th floor. It would be impossible to be bored and I think it would be a great place for a family The staff are really helpfull and the place is really well... More 

Helpful?
1 Thank SheffieldBrenda
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your sharing your feedback on TripAdvisor. It is always a delight to read such positive comments about our colleagues and resort from our valued guests. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Moreover, I am surprised to hear your comment... More 

Singapore, Singapore
Level Contributor
77 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 21 February 2016

Me and my parents decided to visit the Atlantis Hotel as my flat has a distant view of this beautiful location. We took the Palm Monorail and looked at some of the shops. There were no cafe type places for a simple lunch only expensive restaurants or fast food burger type cafes. We went to Starbucks instead and shared some... More 

Helpful?
3 Thank 88Georgina
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I am surprised with your comment about the variety of restaurants at our resort. With over 20 restaurants, bars and lounges, we pride ourselves in being a culinary destination offering a wide range of cuisines and unique ingredients. With regards to the restricted access to our lobby and other areas... More 

Sydney, Australia
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 21 February 2016

Atlantis, The Palm is just absolutely massive! You really need time to explore the property but once you do, you will greatly appreciate the beauty of it. The only thing that can be overwhelming is the crowd! Lots of tourists, day and night! Minimum of 2x nights would be ideal to thoroughly enjoy the property, the restaurants, the aquarium and... More 

Helpful?
2 Thank sindi501
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking time to write about your experience with us on TripAdvisor. We sincerely appreciate your generous compliments especially, regarding our product and services. In Atlantis, The Palm we strive hard to ensure that our guests have a wonderful stay by creating amazing experiences and everlasting memories. It is indeed rewarding to learn that you greatly... More 

Eu, France
Level Contributor
166 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed 21 February 2016 via mobile

Pros: - Great location (but since it is at the end of the palm its rather far from everything) - Lost chambers aquarium (free unlimited access with our package) - great SPA - great service - free entrance to waterpark (with our package) - well kept hotel - free shuttle to Emirates mall - Free water in room (very welcome... More 

Helpful?
3 Thank S J
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your detailed feedback on TripAdvisor. I am honored and delighted to read all your positive comments, especially with regards to our location, The Lost Chambers Aquarium, ShuiQi Spa, The Dolphin Bay and other facilities and services. Please be assured that I will share your positive comments with all colleagues for them to continue to... More 

London, England, United Kingdom
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 21 February 2016

This Sea Fronted beautiful lady is situated on a man made island with its private beach, infinity pool, its own waterpark, a huge aquarium, dolphin bay, sea lion centre, 19 Restaurants etc. I can go on with the list of things the hotel offers. Kids get looked after in the kids centre. This property is a destination in itself. You... More 

Helpful?
Thank Uday V
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I am delighted to read your positive comments regarding your stay with us, especially with regards to our lobby, restaurants, Dolphin Bay and other facilities. With the vast array of activities, lush grounds, our own waterpark, aquarium and dolphin bay, not to forget over 20 restaurants and bars, I can... More 

Dubai, United Arab Emirates
1 review
Reviewed 21 February 2016

Mr. Abdallah the diving instructor and all team were amazing , you get to dive in coolest aquarium on earth with sharks-fishes - e t c and also the teacher was really professional , patient, devote to students and guide you safely every step of the way...fun times , great experience ..thank you all guys ..divers lovers that is the... More 

Helpful?
Thank barbara g
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for giving us a perfect rating on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback and we look forward to welcome you back at Atlantis,... More 

Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 21 February 2016 via mobile

After multiple visits to Atlantis Bahamas it was interesting to visit another of their hotels. Like the Bahamas it's painfully expensive but an amazing experience, particularly with kids. The best age is 6-12 years old as they then get the most out of the water parks. We stayed in an Imperial Club room which is a lot more expensive but... More 

Helpful?
Thank Inlovewithlux
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your kind words about your experience during your stay with us. I am very pleased to read that you thoroughly enjoyed your stay with us. Regarding our pricing, we wish to assure you that our price is competitive with other 5 star hotel properties in Dubai. In addition, we have indeed promotional offers... More 

Lancashir
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 February 2016

We went to the Atlantis to celebrate my daughters 40th birthday along with our two granddaughters - I must say after reading some reviews I was a little apprehensive as some reviews were not too good - please just go and check it out for your , The Atlantis did not disappoint, right from check in to the way we... More 

Helpful?
Thank Adela L
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor and for choosing us to celebrate your daugther's 40th birthday. It gives me much pleasure to read that we have exceeded your expectations. I wish to thank you for your detailed review as it gives me the opportunity to congratulate the teams who provided you with an exemplary service.... More 

Dubai, United Arab Emirates
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 21 February 2016 via mobile

Atlantis is an astonishing place. The welcome was not what you would expect however the rest of the stay made up for the lack of service on arrival. If you can, stay at their Imperial suites which gives you access to a private beach and few options of places to eat throughout the day. You get special rates to do... More 

Helpful?
2 Thank Tatiana V
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for sharing your feedback on TripAdvisor. I wish to thank you for your detailed review as it gives me the opportunity to congratulate the colleagues who provided you with an exemplary service and to improve on the areas where it is needed to further enhance our guest experiences. Thank you for your review and... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Platos
Platos
Cuisines: Cafe, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 22,620 - ₹ 82,939 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Amex, Expedia, Hotels.com, Odigeo, DerbySoft Ltd Shanghai HQ Supplier Direct, Priceline and Jetsetter so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#27 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#58 Spa Hotel in Dubai
#84 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
627 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take the room with view on Burj'al'arab. You'll see Khalifa too! And it's cheaper!”
 of 5 bubbles AndrejM71, 30 Nov 2016 | Read review
“Choice a room facing the sea, quieter”
 of 5 bubbles philhumphries1, 29 Nov 2016 | Read review
“The higher the better for views.”
 of 5 bubbles 292christinei, 28 Nov 2016 | Read review
“City side rooms have a better view”
 of 5 bubbles ESOESO1, 27 Nov 2016 | Read review
“High as possible”
 of 5 bubbles kenty, 27 Nov 2016 | Read review
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