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Atlantis, The Palm

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15,991 Reviews from our TripAdvisor Community

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There are newer reviews for Atlantis, The Palm
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Showing 12,495: English reviews
Surrey
Reviewed 22 June 2016

We stayed here for a week end of May beginning of June and what a wonderful time we had I'm so glad I paid the extra to stay here.Everything about this hotel is excellent Rooms are spacious and very lovely decor. We stayed on the 17th floor overlooking the sea ( Persian Gulf) Amazing view first thing in the morning...

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3Thank alwaysgoingaway
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback and we look forward to welcome you back at Atlantis, The Palm. Best...

cambridge
Reviewed 22 June 2016

Fab hotel . Fab Resort , Fab staff. I cannot recommend the Palm Atlantis highly enough , The food in the restaurants and Buffet were superb . Yes soft drinks were expensive but we found the cocktails to be on par to any London Hotel and really good . We had a deluxe Palm beach view room with a balcony...

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1Thank dee3003
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have no doubt that your experience was wonderful. Thank you for choosing Atlantis, The Palm and we look forward to welcome you again. Best regards, Serge Zaalof President...

Newcastle upon Tyne, United Kingdom
Reviewed 22 June 2016 via mobile

We stayed at Atlantis the Palm for 3 nights and loved every minute. We arrived at midnight and we had no problems checking in. We were offered a room with a sea view as it was our first stay and they wanted to ensure we had a nice time. The room was big and the bed was comfortable. The bathroom...

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1Thank Rachel F
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am extremely happy to read your compliments. I will not miss to congratulate the whole team in achieving our first core value, which is to blow away our customers. Regarding our pricing, we wish to assure you that we are on par...

Malmo, Sweden
Reviewed 22 June 2016

It is a huge hotel with eveything! Clean nad comfortable. Housekeeping was excellent! They work so hard. Regards to Mahendra! Arrogant reception personal, not willing to give any advice, got the feeling that we were "just tourists". They really need to take all visitors seriously and give their best.!

Review collected in partnership with this hotel
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Thank piekielnakamila
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am glad to read your wonderful comments regarding your experience. Furthermore, I am concerned to read that the interaction you had with our colleague at Reception was not up to your expectations. I wish to sincerely apologize for the inconvenience caused. This is indeed not reflective of the...

London, United Kingdom
Reviewed 22 June 2016

I visited Atlantis as a suprise for my 30th birthday. We booked an Imperial Club room (I think 10th floor) which includes snacks/drinks (including alcohol), afternoon tea etc as part of the rate. Room was comfortable and spacious, with a small balcony, a view of Dubai and Aquaventure. We also could see into the top of the aquarium! The hotel...

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1Thank ashyberries10
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcome you back at Atlantis,...

London, United Kingdom
Reviewed 22 June 2016

Atlantis is a must do when visiting Dubai for everyone ... the water-park rides and the Lost Chambers aquarium are delightful. The food at the various restaurants is delicious and overall experience is memorable.

Review collected in partnership with this hotel
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1Thank Jayneel J
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcome you in a not too distant...

Reviewed 22 June 2016

We had three nights here and really enjoyed the stays. The Atlantis is a very large resorts, we did not have time to explore the whole hotel. It is correct that Mr. Ricky ( Concierge staffs who came from Bali ) says that we need two days to explore the hotel itself! The service is great, staffs are friendly. The...

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Thank Milka A
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read your positive comments. Please stay connected with us to continuously receive details regarding our different promotions by visiting our website. I look forward to welcoming you back soon. Best regards, Serge Zaalof President and Managing Director

Greater London, United Kingdom
Reviewed 22 June 2016

Went there for my honeymoon the place is beautiful, people there are very friendly, the aqua park is massive with the best aqua adventure, aquarium and lost chambers 10/10. I will definitely go there again, recommend saffron, love the food there. Life time experience

Review collected in partnership with this hotel
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1Thank Babul I
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests. I am certain that the whole team looks forward to have the opportunity...

Jodhpur, India
Reviewed 22 June 2016

The Atlantis delivered all it promised to be. It's big, it's brash, there's been no expense spared - exactly what you expect from a luxury Dubai hotel! The service was grea Breakfast buffets were brilliant (chocolate fountain for breakfast!) and we did not have to queue at all - again staff very courteous and helpful. Restaurants are expensive, but very...

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1Thank Nitesh_soni00
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest Thank you for taking the time to write about your experience with us on TripAdvisor. I am grateful that you have chosen us as your holiday destination. However, it is regretful that we were not able to exceed your expectations in some areas. Nevertheless, please be assured that the whole team is always committed to provide the highest...

UK
Reviewed 22 June 2016

At the check-in I was asked if I wanted to upgrade to a higher price package and felt that the receptionist was giving a sales pitch which I didn't like. The room was nice and clean and breakfast was plentiful and good. The water park is great and no doubt the high light of the trip Dolphins and Seals are...

Review collected in partnership with this hotel
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1Thank Industrial-Gypsy
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I regret to learn that we did not meet your expectations with regards to the check-in process. Our colleagues always give our guests an option to upgrade to higher category of room so that they can enjoy the added benefits and its features to the fullest. Having said this, please...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Internet
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 17,208 - ₹ 61,320 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Priceline, Travelocity, TravelUp, Hotels.com, Cancelon, Cheap Tickets, TripOnline SA, HotelsClick, getaroom.com, Evoline ltd and HotelQuickly so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#28 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#59 Spa Hotel in Dubai
#87 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
817 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I guess all are good because you have view in every direction”
bachues, 28 Apr 2017 | Read review
“If you can, request a room facing the pools! I think we were in the west tower. Beautiful!”
LondonLissy, 28 Apr 2017 | Read review
“Imperial Club Room”
MPDSand2, 27 Apr 2017 | Read review
“Ideally go half/full board will save you a packet.”
melbournec, 25 Apr 2017 | Read review
“upgrade to Imperial Club”
muzungu57, 24 Apr 2017 | Read review
5 of 5