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Atlantis, The Palm

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Atlantis, The Palm
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15,454 Reviews from our TripAdvisor Community

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Showing 12,083: English reviews
Reviewed 18 May 2016 via mobile

Came here as a couple 6 years ago and had a wonderful holiday. This time we went with 2 kids aged 2 and 4, and had a great family holiday. We went half board and were aware the drinks were going to be dear but we were given enough bottles of water by housekeeping to keep us going through the...

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Helpful?
2Thank Bumblebiscuit
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that we have met your expectations. The whole team looks forward for your next visit. Best...

Leighton Buzzard, United Kingdom
Reviewed 18 May 2016

First visit to Dubai on way back from Cambodia and Thailand ,I knew the hotel was big but was not prepared for just how big it is .We had booked a suite as we do elsewhere so I also knew the hotel was expensive .We were able to use a separate check in and it was fairly quick .Looking at...

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2Thank mellamike
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your review on TripAdvisor. Your feedback is important to us and I would like to take this opportunity to look into your concerns before coming back to you. Best regards, Serge Zaalof President and Managing Director

Lucknow, India
Reviewed 18 May 2016 via mobile

We were discouraged to stay there by our local friend saying it not a place value for money. But after Happy New Year happened, it was decided to have a one night stay at this hotel, and believe it- it's totally worth for unique experience, it's grandiosity. It's Aqua parks, lush greens gardens, beautiful architecture, sea view on both sides,...

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Thank drajay2020
Serge_Zaalof, General Manager at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. Thank you for your kind feedback and we look forward to welcome you back at Atlantis, The Palm....

Reviewed 18 May 2016

We stayed at Atlantis 8 days absolutely amazing and because we like it so much we wanted to stay two more days but because of work had to come back! 😬 At Atlantis you never get bored 🙂 Lots of things to do from adventure water park, aquarium, lost chambers or just simple relax on the beach. Lovely friendly staff,...

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Thank julia1987i
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am extremely happy to read your compliments. I will not miss to congratulate the whole team in achieving our first core value, which is to blow away our customers. I am certain that the whole team looks forward to welcome you back...

Kingston upon Thames, United Kingdom
Reviewed 18 May 2016

We've just returned last night from a 7 night family break to the Atlantis. I'll keep this short so here goes: - valet parking fantastic and swift - let us checkin early as we arrived at 10am even though checkin is usually 3pm - kaleidoscope good for breakfast, vast range of food including omlettes, asian and full english options as...

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2Thank ajlondon85
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcome you back at Atlantis,...

Dubai
Reviewed 18 May 2016

Its more than a hotel, actually much more, it can't be even compared to big resorts, its an island by itself , the huge size and the unlimited number of activities and restaurants and different things you can do is unbelievable , it was me with wife and 4 years kid and we all enjoyed it , we have took...

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Thank retcon2015
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories to our guests. I am certain that the whole team looks forward to have the opportunity...

Manchester, United Kingdom
Reviewed 18 May 2016

Arrived early into Dubai on our flight, got to the hotel around 9am were lucky enough to get an early check in around 2hours later. Chose the imperial club level room to get breakfast / club level amenities included. The room was lovely and spacious, great bathroom, again spacious. We visited in September so the weather was very hot. The...

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Thank jamesmcbride12016
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback and we look forward to welcome you back at Atlantis, The Palm. Best...

El Paso, Texas
Reviewed 18 May 2016

Atlantis The Palm is an immaculate property. The lobby, the resort grounds, the interior design, is all very well kept and maintained. It is a very photogenic resort. Our vacation photos taken at Atlantis came out real nice. The breakfast at the buffet was very very delicious, and my favorite meal. We had a lot of fun lounging by the...

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1Thank Aaron D
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your review on TripAdvisor. Your feedback is important to us and I would like to take this opportunity to look into your concerns before coming back to you. Best regards, Serge Zaalof President and Managing Director

London, United Kingdom
Reviewed 18 May 2016

Dubai is a place I didn't expect to like, but nonetheless it was a wonderful experience truly out of this world and the Atlantis is exactly that. The holiday experience goes full tilt, the waterpark is a must see (go in the morning when it opens, no queues and better heat levels). The Seafire Steakhouse offered one of the best...

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Thank carrotshelpyousee
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that we have met your expectations. The whole team looks forward for your next visit. Best...

Reviewed 18 May 2016

I have just visited the Atlantis Palm for 7 nights,. All staff of this hotel are very pleasant and helpful at all times. The rooms are excellent ,they are cleaned twice a day, with free water also provide. We ate every single meal in the Saffron restaurant, there is a variety of food to suit everyone, the menu is changed...

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Thank Sherrall A
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as it gives me the opportunity to congratulate the whole team in upholding the highest standard...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 19,894 - ₹ 53,901 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
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Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#28 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#60 Spa Hotel in Dubai
#86 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
724 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Gulf view room.”
 of 5 bubbles C5710IKdavidm, 20 Feb 2017 | Read review
“the sea facing rooms with a balcony are the best so opt for that”
 of 5 bubbles travellerY8743LO, 20 Feb 2017 | Read review
“Higher Floors on the south palm side offer a spectacular view of the Palm & other Iconic building such as Burj Al Arab & Burj Khalifa.”
 of 5 bubbles mohanqxpert, 19 Feb 2017 | Read review
“don't bother with imperial club”
 of 5 bubbles lenkad2017, 18 Feb 2017 | Read review
“Rooms away from the lifts, should be quieter, hopefully.”
 of 5 bubbles 996MarkS, 17 Feb 2017 | Read review
5 of 5