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Atlantis, The Palm

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Atlantis, The Palm
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15,698 Reviews from our TripAdvisor Community

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Showing 12,259: English reviews
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Reviewed today NEW

Charged twice for the same night, its been almost a month but still haven't been refunded. Even though got the paper during the stay that i would be refunded. Wrote a reminder email but no response! A robbery! Otherwise the place is nice, too much people though and swimming sea zone is on the inside of the palm and too...

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Thank Yerlan D
London, United Kingdom
Reviewed yesterday NEW

I realised I had probably made the wrong decision when I was driving down the Palm towards the hotel. The enormous architecture, visible from far away, suggests a huge resort with hundreds of people. And that is exactly what we found. Hoping that my choice of staying at the Imperial Club might provide a little intimacy, we dodged our way...

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Thank UrbanFox99
Liverpool, United Kingdom
Reviewed yesterday NEW

We stayed 3 nights here before a cruise and it was the highlight of our holiday. What a fabulous place to stay, so comfortable and the staff are so welcoming. You do not need to leave the hotel as everything is on site. The aquarium is amazing and the beach is right by the pool. The rooms are very comfortable,...

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Thank Valerie807
Reviewed yesterday NEWvia mobile

Excellent service here. The staff made special efforts to ensure wherever my wife ate that she was served gluten and dairy free food.. It was passed on through every restaurant we visited. No need to suffer boring food. Thanks!

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1Thank Asillett79
Reviewed yesterday NEW

we just stayed at the Atlantis , The palm , at the check in which took some time (,standing in the queue in a five star hotel for check in - super surprised,after paying a bomb ), the receptionist very rude and treating guest as though she was offering free service ... nevertheless we are just given the key cards...

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1Thank ANTONY V
Chandigarh, India
Reviewed 2 days ago NEW

just like hotels in Las Vegas very impersonal and crowded. Visitors like us only stay for one night to feel the opulence and visit the water park and lost chambers which are free with one night stay.The treatment to royal guests maybe different. The water park was under maintenance hence elderly people with us could not enjoy .Only 5 rides...

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Thank friendchd
Yorkshire, United Kingdom
Reviewed 2 days ago NEW

From the moment we arrived we were in awe of the Atlantis - so spectacular with many stunning features. After reading some of the negative reviews we were expecting a chaotic check in, and an average room. We couldn't have been more wrong. We travelled overnight from the UK and arrived at 9:30am. There were no queues at reception and...

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4Thank Louise-UK752
Reviewed 2 days ago NEW

I wouldn't stay here again. Definitely not worth the money and there are much better properties you can get for the price you pay here. Although the pool area and private beach were very nice and clean, the service was painfully slow for drinks and food waiting up to an hour for poolside service for 1 beer every time you...

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Thank Seb B
Reviewed 2 days ago NEWvia mobile

Negative list first- - received luggage almost after two hours after checking in and that too after repeated calling. - service is extremely delayed. Have to call several times - food , with respect to plenty of options , is average( Indian food ) -the place is crowded as it runs to 100% capacity as I was told - the...

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1Thank gurjeet c
Shiraz, Iran
Reviewed 2 days ago NEW

It is for the 2nd time that i visit the Atlantis Palm. Another new restaurant was opened for breakfast. You have 3 options (restaurant) for breakfast. Everything is perfect. Sauna, waterpark, shuttle to major mall,.. were free.

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1Thank Kamran82

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 18,463 - ₹ 64,816 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
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Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#29 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#59 Spa Hotel in Dubai
#86 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
777 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Imperial lounge rooms are well located”
 of 5 bubbles yerland2017, 25 Mar 2017 | Read review
“Higher floors give a better view but we found the 5th floor overlooking the Palm most satisfactory.”
 of 5 bubbles Valerie807, 24 Mar 2017 | Read review
“2 queen beds seem ready and easier for checking in rather than insisting on king size.”
 of 5 bubbles 761glennh, 23 Mar 2017 | Read review
“Book Imperial Suite rooms for all the extras which are worth every penny.”
  • The Palm at 7am.
  • Photo shoot from the 924sqm Royal Bridge Suite Room
  • View from our 9th floor room.
 of 5 bubbles ShoeDiva_69, 23 Mar 2017 | Read review
“This hotel is vast all all of the rooms I am told have fantastic views. We stayed in the West Tower in a suite on the 8th floor.”
 of 5 bubbles SavvyAnywhere, 22 Mar 2017 | Read review
5 of 5