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Crescent Road The Palm, Dubai United Arab Emirates
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Lowest prices for your stay
Hotel direct offer!Extraordinary Benefits
Booking.com
$742
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Free cancellation until 20/08/22
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Expedia.com
$737
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Free cancellation until 21/08/22
ZenHotels.com
$626
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Travelocity$737
Hotels.com$737
Priceline
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (3474)
Room & Suite (346)
Pool & Beach (223)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 21/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Atlantis The Palm
Updated 21/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#191 of 893 hotels in Dubai
Location
Cleanliness
Service
Value
Atlantis, The Palm is a 1,544-room ocean-themed destination resort. Spectacularly situated on the crescent of Dubai's iconic Palm Island. With views across Dubai’s iconic skyline and Arabian sea, this majestic resort offers unique rooms and unforgettable experiences for everyone. From the moment you arrive, you will be immersed in new experiences that you could have never even imagined. Thrill-seekers can enjoy complimentary access to Aquaventure Waterpark, the world's largest waterpark, during their stay. Also voted as TripAdvisor’s No.1 waterpark with over 105 attractions. Guests can make the most of Dubai's endless sunshine and spend their days by the pool or relaxing on a pristine private beach. Amaze yourself as you gaze at 65,000 incredible marine animals at The Lost Chambers Aquarium which brings the myth of Atlantis to life through a maze of underground tunnels. Foodies can indulge in 32 restaurants and bars; nowhere else in the world will you find so many celebrity chef and award-winning restaurants in one destination. Those looking to relax can pamper themselves at the award-winning ShuiQi Spa, with luxurious treatments and word-class facilities. Visit Dubai’s most iconic resort and experience a world away from your everyday.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Boating
Babysitting
Valet parking
Paid private parking nearby
Wifi
Hot bath
Lazy river
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Heated pool
Shallow end in pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Bowling
Canoeing
Diving
Game room
Snorkelling
Tennis court
Water park
Water sport equipment rentals
Aerobics
Billiards
Entertainment staff
Evening entertainment
Patio
Table tennis
Tennis court offsite
Waterslide
Board games / puzzles
Nightclub / DJ
Video game console
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Light therapy
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Air purifier
Bathrobes
Additional bathroom
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand films
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Pool view
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Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Luxury
Languages Spoken
English, French, Russian, Spanish and 27 more
Hotel links
Special Offer:Adventurous Family Holiday

Location

Full view
94Great for walkers
Grade: 94 out of 100
29Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
3500Reviews1141Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
robbinszoe wrote a review Today
London, United Kingdom3 contributions
Amar, Doma, Jorge have been fantastic during our visits to Beach Buns. Welcoming and accommodating at all times. Would highly recommend the restaurant, the team can’t do enough for you. A place the kids will love. Check out their amazing shakes
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Craig M wrote a review Jun 2022
Clarkston, United Kingdom8 contributions23 helpful votes
Hotel's Favourite
Just returned from a fabulous family holiday at the Atlantis Palm. Unbelievable facilities, cleanliness standards unrivalled and the most welcoming, helpful and diligent staff. What sets this hotel apart however is the ability to create a genuine 5 star experience for adults while creating a relaxed and fun environment for the kids. We stayed in an Imperial Club room on the 15th floor. The staff maintaining the rooms were there every single day, round the clock and no request was too great. We could not pass them without being asked if there was anything they could do to help and the kids loved the different ‘towel’ animals they found each night after turndown. Excellent service. Paying the extra for the Imperial Club was worthwhile. The calm spaces at breakfast, a cool relaxing space during the day and the round the clock snacks for the kids. Our young ones competed 30 of the rides at the outstanding water park. Hardly any cueing and never felt busy. Great excitement and adrenaline each day! Then there is the food. A fabulous variety of restaurants with outstanding staff. I could speak about many however the steakhouse was definitely a favourite. The service and descriptions of the menu, the knives, the timings of service all top drawer and the food itself was terrific. Kids loved the kids club - both facilities and staff. Absolutely nothing negative to say about a great 5 star experience - with lots of fun, enjoyment and energy. Will unquestionably return.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
6 Helpful votes
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Response from ATP GuestRelations, Guest Services / Front Office at Atlantis The Palm
Responded 18 Jun 2022
Dear Craig M, Thank you for your positive review on TripAdvisor. We are happy to know that you have enjoyed your time at Atlantis, The Palm and we will ensure that your experience is shared with the team to continuously motivate them in upholding the highest standard of our products and services. It’s great to hear that you saw excellent value in our Imperial Club. With benefits worth over AED 3000 per day, we feel it’s the perfect choice for guests seeking additional luxury and comfort. We are certain that the whole team looks forward to having the opportunity to welcome you back here at Atlantis, The Palm. Best regards, Guest Relations Team, Atlantis, The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adrian ONion wrote a review Today
4 contributions
Another great stay. Love the returns to the Imperial Club and the rooms. Water park fantastic and the food consistently 10 out of 10. However it’s the staff that make it…. the service and manners are exemplary and please pass on our thanks to everyone. The little gestures and courtesies are noticed so please don’t stop. Special mention to Michael by the pool (east tower) cleaning glasses and delivering lollies. What a great guy, so polite, happy and ready to chat. A great asset to to the Atlantis team. Thank you Atlantis team, an amazing experience
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Wayne B wrote a review Yesterday
London, United Kingdom7 contributions1 helpful vote
+1
Great hotel, very friendly staff who give an outstanding service. The design and attention to detail of the hotel itself is outstanding. We stayed on a half board service and was surprised that we still received complimentary extras such as the free ice lollies around the pool. I would like to see Atlantis, (along with other hotels I stayed at) use less plastic wrapping for their items. A lot of the items such as toothbrushes, cotton buds were all sealed in plastic wrapping. The ice lollies around the pool were also sealed in plastic. I felt on some occasions this was unnecessary or could of have been provided in alternative packaging that was more sustainable.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Ben M wrote a review Yesterday
Stirling, United Kingdom3 contributions2 helpful votes
Just back from fantastic family honeymoon at Atlantis, what’s not to like. Aquarium is amazing and slowed down every movement around the hotel. Imperial club is well worth the upgrade, just wish they’d stop guests who are clearly dripping wet coming in. High spot of every day was Happy Hour on the Imperial Club beach during sunset. Big shout out to Redouan and Nik for looking after us so we’ll there.
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Buffet restaurants very busy last hour of breakfast
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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myrl m wrote a review Yesterday
New Delhi, India23 contributions9 helpful votes
+1
I initially rated the Atlantis a 5 but I had to review my rating. My family was booked in a Skyline suite with adjoining double room. we stayed in 12th floor East Tower, and my complete experience was far from satisfied The house keeping were careless, housekeeping lady, asked if she could clean the room, while we were present, else she would go for lunch and can be done after 6pm. So we told her to take her time, no body lotion was present in room, towels were not place properly. We stayed for 4 nights. On arrival, we got a limo service, a bell boy helped us with our luggage, at the room, there was water and a platter of fruits, only on the first day, other days only water. No sugar present on room. I have mentioned the club access was fabulous even half board was amazing. Today we were departing, we called a bell boy to help take our luggage we waited for half an hour, nobody came after 3 calls, each time we were told he's on the way. We ended up taking our luggage on our own. So overall Atlantis is beautiful, club access, outdoubtly outstanding, the water park well organized, but charge for everything. I just wished the housekeeping and bell boy was better trained.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Xavi D wrote a review Yesterday
1 contribution1 helpful vote
Mizan/Luna Best work in the hotel here. Nice service. We are here in the atlantis palm hotel and its so nice We are having a good exelerience here in dubai We will repeat this trable for explore this amazing place.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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marta s wrote a review 17 Aug
Melbourne, Australia30 contributions19 helpful votes
We stayed in Atlantis for 6 nights, enjoying its opulence, but even more, its great staff. Houskeeping by Sreegenesh on the 9th floor was superb. He was super attentive, efficient and always discreet. He went extra mile to make our stay comfortable and enjoyable. Sreegenesh ensure that our room is made while we were at breakfast and that our turndown service was timely. All Atlantis hotel staff are so helpful and kind. Their kind 'thank you' gestures at lifts, in corridors, restaurants, are heartwarming and display wonderful hospitality. The hotel staff are its biggest asset, as the hotel interior and rooms are a bit tired and will need some updates in the next few years. \ Overall, this was a very enjoyable stay.
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Date of stay: August 2022
Value
Cleanliness
Service
Room Tip: Rooms overlooking the ocean are cheaper from those overlooking The Palm.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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zeyn7 wrote a review 17 Aug
2 contributions
Lobby service and the check in was very very poor , one on the worse experience we’ve had in the UAE, took a long time to get our room after a long day of travelling and gave us incorrect information for the resort and the lady who checked us in look she didn’t care at all about our questions or queries.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ATP GuestRelations, Guest Services / Front Office at Atlantis The Palm
Responded yesterday
Dear zeyn7, Thank you for choosing Atlantis, The Palm as your preferred destination, please accept our sincere apologies for not being able to meet your expectations fully, but we sincerely hope you had a memorable and enjoyable stay with us. We will continue to do everything possible to continually evaluate and enhance our guest experience, and look forward to welcoming you back to Atlantis, The Palm again soon to restore your faith. Best regards, Guest Relations Team, Atlantis, The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FarAway01110750959 wrote a review 17 Aug
3 contributions2 helpful votes
Wow! What an incredible place . Every tightly could ever want on a hotel and more! Outstanding staff and customer service - nothing too much trouble and guests given that person touch every time . Surroundings are exceptional . So many activities to do in the hotel . Will definitely we visiting again … well done all staff at Atlantis !
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: You must visit here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from ATP GuestRelations, Guest Services / Front Office at Atlantis The Palm
Responded yesterday
Dear FarAway01110750959, Thank you for sharing your review on TripAdvisor. It was a pleasure to have you as our guest here at Atlantis, The Palm and we are very glad to learn that our products and services exceeded your expectations. Thank you once again and we look forward to welcoming you back at Atlantis, The Palm. Best regards, Guest Relations Team, Atlantis, The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$433 - $938 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
atlantis the palm dubai, atlantis the palm hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
1544
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Frequently Asked Questions about Atlantis The Palm
Which popular attractions are close to Atlantis The Palm?
Nearby attractions include Sea Lion Point (0.06 km), The Lost Chambers Aquarium (0.2 km), and Atlantis Kids Club (0.09 km).
What are some of the property amenities at Atlantis The Palm?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Atlantis The Palm?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Atlantis The Palm?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Atlantis The Palm?
Yes, free parking, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Atlantis The Palm?
Conveniently located restaurants include The Edge, Ayamna, and The Shore.
Are there opportunities to exercise at Atlantis The Palm?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Atlantis The Palm have an airport shuttle?
Yes, Atlantis The Palm offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Atlantis The Palm have airport transportation?
Yes, Atlantis The Palm offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Atlantis The Palm?
Yes, dry cleaning and laundry service are offered to guests.
Does Atlantis The Palm offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.