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Sofitel Dubai The Palm Resort & Spa

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Sofitel Dubai The Palm Resort & Spa
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3,681 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Dubai The Palm Resort & Spa
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Showing 2,762: English reviews
Basse-Normandie, France
Reviewed 1 week ago

Superb place with fantastic staff. The location, the facilties, the service, the kindness of every staff member: simply overwhelming. All is super excellent and of the best quality. Perfect and a maximum relaxation is guarantied.

Review collected in partnership with this hotel
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Helpful?
Thank philippe_daudi
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear philippe_daudi, Thank you for your acknowledgements of our exquisite product and impeccable service you have experienced with us. We are glad to learn that we have been successful in making your stay with us truly enjoyable and memorable . It has been a true pleasure to look after you and we most certainly look forward to welcoming you back...

Saint John Parish, Antigua
Reviewed 1 week ago via mobile

Cannot rate this place highly enough. The lobby had a most wonderful Christmas tree up when we arrived, our room is amazing, the staff are all so helpful without exception. Will definitely be visiting here again and would recommend it to others too. There really is nothing to fault. Drinks are a little pricey but you have to expect that...

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Helpful?
Thank JillieG1961
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear JillieG1961, Thank you for posting your positive comments following your recent visit to our resort. We are extremely pleased you enjoyed your time and had everything needed for a perfect leisure stay . It has been our pleasure to have you with us and we look forward to welcoming you back soon at Sofitel The Palm Dubai and create...

London, United Kingdom
Reviewed 1 week ago via mobile

A very relaxing hotel, even though in the first week of January it was busy with couples and families. Service here is very good. There are many people ready to greet you and help you check in quickly and that continues as you take use of the hotel services. The main pool was busy with kids but the beach was...

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Helpful?
Thank Rob C
Reviewed 1 week ago via mobile

This was our first time in Dubai, we had a fantastic time! Nice spacious room, great accommodations, top friendly personnel, top service, verry high quality, nice food, beautiful surroundings, fantastic view on Dubai,... what more can you wish for? Sofitel the palm has it all, high luxury, a great way to spoil yourself and your family! We can't wait to...

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Helpful?
1Thank Inne W
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear Inne W, Thank you for your acknowledgements of our exquisite product and impeccable service you have experienced with us. We are glad to learn that we have been successful in making your first stay with us and in Dubai truly enjoyable and memorable . It has been a true pleasure to look after you and we most certainly look...

Canterbury, United Kingdom
Reviewed 1 week ago

We stayed as a couple at the Sofitel Dubai The Palm Resort & Spa for 4 nights at the beginning of December 2016. I can say we very impressed by the facilities and service. From the choice of restaurants, beach and pools, fitness and spa, valet parking, room standard and service.... all very excellent. We found exactly what we needed...

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Helpful?
Thank YannisUK-1
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear YannisUK-1, Thank you very much for your great review and rating. We are delighted to read how much you enjoyed your stay and the leisure facilities at Sofitel The Palm Dubai Thank you for recommending our resort to future travellers ; We look forward to welcoming you back throughout 2017. Kind regards, Guest Experience Team

Nitra, Slovakia
Reviewed 1 week ago

The stay at Sofitel was excellent. Room, food, staff - everything. All was perfectly planned and the celebration of the New Year was also excellent. Beach and pool was clean. All people were really hospitable!!! I RECCOMEND!!!!

Review collected in partnership with this hotel
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Thank 551erikah
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear 551erikah, Thank you for making Sofitel The Palm your hotel of choice for the NYE celebrations and for taking the time to share you feedback with us . We are delighted to learn that you and the family had a “Magnifique” experience staying with us and you enjoyed every aspect of the experience and most of all our warm...

Prague, Czech Republic
Reviewed 1 week ago

My experience with this Dubai hotel is mediocre - I have to compare value for money and what you get (to be correct what you have to pay more for). Nothing extraordinary to be honest: expensive food and beverages across the hotel (welcome to Dubai), inattentive staff at pool and beach, nice view on pool from lobby entrance, close to...

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Helpful?
Thank Neofema
New York
Reviewed 1 week ago via mobile

I absolutely loved my stay at sofitel the palm resort and spa in Dubai. The rooms were spotless which is very important for me. I stayed in an opera suite. The only challenge I had was the televisions did not work properly. The remotes did not respond and we had 3 tvs and all had some difficulty. They did send...

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Helpful?
Thank CaramelNY
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear CaramelNY, Thank you for taking the time to share your feedback with us following your stay at Sofitel The Palm Dubai. It was rewarding to read that you and your family had an enjoyable experience with us and that you loved the property as a whole. On the other hand , we would like to apologize for the inconvenience...

Reviewed 1 week ago

Different than other SOFITEL hotels: it's more a resort, so in the beginning you have to 'adapt' a bit. But the great offer of facilities is ideal for a family holiday. The Club is not so well located, but the staff is very firendly and helpful. Kids Club is top of the bill - our son didn't want to go...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank herwigc
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear herwigc, It was a pleasure having you with us and thank you for taking the time to review your recent stay at Sofitel The Palm. We are thrilled to learn that you were very impressed with our resort's facilitates , your accommodation, the quality of food and the standard of service provided by our charming and attentive ambassadors. Your...

London, United Kingdom
Reviewed 1 week ago

I stayed at the Sofitel Dubai the Palm last May for 2 weeks. It is one of the best hotels I've stayed at yet, The service is excellent. There are plenty of restaurants to chose from and the hotel setting is just really relaxing.

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2Thank xlbx
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear xlbx, Thank you for making Sofitel The Palm your hotel of choice and for taking the time to share your complimenting review on TripAdvisor. It is with pleasure that we learn about your satisfaction and how much you have enjoyed your experience staying with us. Your feedback is our great motivation which drives us to always strive to provide...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover why SOFITEL DUBAI THE PALM LUXURY APARTMENTS is such a superb destination for family vacations in Dubai. Adults and children alike will be thrilled by the relaxed Polynesian island theme of this luxury 5-star resort on Palm Jumeirah island. Families can vacation in a beach-side suite or villa with Gulf views. Serviced apartments suit longer stays, with kitchens, lounges and up to 3 bedrooms. Babysitting can be arranged if you fancy a night in downtown Dubai, a monorail or taxi.Amura Kids Club guarantees hours of fun for children of all ages, keeping them happy, active and safe while you indulge in well-deserved relaxation. Two of the swimming pools are exclusively for kids, who will love the slides and waterfalls. Seven restaurants and bars offer refined cuisine from around the world so there's something for every taste.Don't miss the popular Friday brunch at family-friendly Manava, which offers heaped buffets for breakfast, lunch and dinner throughout the week. ... more   less 

Additional Information about Sofitel Dubai The Palm Resort & Spa

Address: East Crescent Road | The Palm Jumeirah, Dubai 55558, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 14,199 - ₹ 41,641 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Dubai The Palm Resort & Spa 5*
Number of rooms: 543
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Priceline and Jetsetter so you can book your Sofitel Dubai The Palm Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Palm Shoreline Apartments Hotel Dubai
Hotel Style:
#20 On the Beach Hotel in Dubai
#38 Spa Hotel in Dubai
#49 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Dubai The Palm Resort & Spa staff and other travellers.
273 questions
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Leicestershire, United Kingdom
over a year ago
London, United Kingdom

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Questions? Get answers from Sofitel Dubai The Palm Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You must try the hotel spa, IT'S A MUST.”
 of 5 bubbles 460nh_tp, 16 Jan 2017 | Read review
“Avoid 2107 if you want a nice view and the sun”
 of 5 bubbles Jack5299, 15 Jan 2017 | Read review
“Sea view room are on the front overlooking the car park and lobby; palm views actually look over the water and beach area”
 of 5 bubbles TGBWorcestershire, 15 Jan 2017 | Read review
“Get a room on the top floor (3rd floor) to have the best views!”
 of 5 bubbles tannishah, 12 Jan 2017 | Read review
“Rooms with Palm view are usualy better than the ones view sea view.”
 of 5 bubbles YannisUK-1, 8 Jan 2017 | Read review
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