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Sofitel Dubai The Palm Resort & Spa

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Sofitel Dubai The Palm Resort & Spa
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3,548 Reviews from our TripAdvisor Community

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Showing 2,673: English reviews
A TripAdvisor Member
Reviewed yesterday NEW

We had a wonderful week stay at the Sofitel Dubai Palm Resort & Spa. Did not use the spa at all just used the outside pool and beach for swiming and snorkeling. If you had an issue the reseption went to great lengths to fix any and all issues in a timely fashion.

Review collected in partnership with Sofitel.com

Helpful?
Thank A TripAdvisor Member
Leipzig, Germany
1 review
Reviewed yesterday NEW

We spent three wonderful days at this magnificent resort on the palm - a lot too short to see and try all of the possibilities provided here. The absolute highlight was the so called "romantic dinner under the star" - a bbq provided just for you on the private beach all evening long. The surroundings are so beautiful, not only... More 

Helpful?
Thank mjgroll
Raleigh, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

My family and I were visiting Dubai for the first time and not sure of what to expect from Sofitel. We stayed at Sofitel the Palm for 3 nights. We were blown away by the quality of service, accommodations/furnishing and the sea and city views from bedrooms, restaurants in the resort, pools, timeliness of front desk & other staff, and... More 

Helpful?
Thank blessj840
London, United Kingdom
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed yesterday NEW

Stayed for a week, room was not ready upon arrival at 15:00 so was upgraded to a Suite overlooking the beach - fantastic room with open plan kitchen/sitting room, master bed room with free standing tub and walk in wardrobe. Throughout the week the service was fantastic both in the restaurants, bars and at reception if you needed anything. Stayed... More 

Helpful?
Thank James M
Bury, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

It is not the first time we wisiting Dubai, we have been to many hotels but this is the place where we do want to come back and this hotel is where we want to stay every time!We stayed with our friends in one of the biggest apartments with absolutely fabulous views and all amenities you might need.Beautiful polynesian style... More 

Helpful?
1 Thank PaulinkaK
kildare
Level Contributor
110 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 2 days ago NEW

Had a 2 bedroomed apartment and it was huge. 4 toilets 3 bathrooms 2 bedrooms and lots of sitting room space, also amazing views overlooking the palm. The hotel is very nice but we felt attention to detail that one gets in other hotels in dubai was lacking. our apartment was serviced daily however turndown was hit and miss. plenty... More 

Helpful?
Thank KildareCian
Kent, England
Level Contributor
75 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 3 days ago NEW

We have just returned from a 5 night stay in the Sofitel. We were both hugely impressed with this hotel. Very professional staff, excellent service and lovely location. The rooms are spacious with beautiful decor and immaculate. The housekeeping staff are fabulous. They even noticed that we were making ourselves English Breakfast Tea in our room so left us extra... More 

Helpful?
Thank KittyKent
Hawkinge, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

My husband and I have just returned from a five night break at this gorgeous resort. My first time in Dubai - my husband has been before on business but stayed downtown. Not only have I fallen in love with Dubai - especially The Palm - this hotel is superb. The service in all areas of the Hotel from housekeeping... More 

Helpful?
1 Thank janewinsor
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear janewinsor, Thank you for sharing your experience at Sofitel The Palm , Dubai through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and... More 

uk
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 days ago NEW

Fantastic beach resort, lovely surroundings and great pools. All in all a very relaxing luxury experience. Staff are very attentive and the food and beverages just delicious. We cannot wait until out next visit.

Helpful?
1 Thank Houghtn_House
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear Houghtn_House, Thank you so much for your great review and for taking the time to post it. It pleases us so much to learn that you have found Sofitel the Palm Dubai to be a fantastic resort and that you loved the ambiance , the pools and the outstanding service provided by our ambassadors ! We look forward to... More 

Stuttgart, Germany
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW via mobile

We have spent excellent 8 days in this world class hotel. Staff is outstanding: friendly, always attentive and eager to make your stay comfortable. The buffet restaurant serves delicious and varying dishes. The choice is enormous. The specialty seafood restaurant is a class of its own with perfectly trained staff. The Chef is an artist. Best tempura outside of Japan!... More 

Helpful?
Thank anjaZum
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear anjaZum, What a wonderful review! Thank you for taking the time to share it here and for choosing Sofitel The Palm Dubai as your preferred vacation destination. We are very pleased to learn how much you have enjoyed your stay , highlighting the Food selections at the buffet as well as Moana restaurant. and that you appreciated the efforts... More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover why SOFITEL DUBAI THE PALM LUXURY APARTMENTS is such a superb destination for family vacations in Dubai. Adults and children alike will be thrilled by the relaxed Polynesian island theme of this luxury 5-star resort on Palm Jumeirah island. Families can vacation in a beach-side suite or villa with Gulf views. Serviced apartments suit longer stays, with kitchens, lounges and up to 3 bedrooms. Babysitting can be arranged if you fancy a night in downtown Dubai, a monorail or taxi.Amura Kids Club guarantees hours of fun for children of all ages, keeping them happy, active and safe while you indulge in well-deserved relaxation. Two of the swimming pools are exclusively for kids, who will love the slides and waterfalls. Seven restaurants and bars offer refined cuisine from around the world so there's something for every taste.Don't miss the popular Friday brunch at family-friendly Manava, which offers heaped buffets for breakfast, lunch and dinner throughout the week. ... more   less 

Additional Information about Sofitel Dubai The Palm Resort & Spa

Address: East Crescent Road | The Palm Jumeirah, Dubai 55558, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: ₹ 17,479 - ₹ 65,323 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Dubai The Palm Resort & Spa 5*
Number of rooms: 543
Reservation Options:
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Also Known As:
The Palm Shoreline Apartments Hotel Dubai
Hotel Style:
#19 On the Beach Hotel in Dubai
#35 Spa Hotel in Dubai
#47 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Dubai The Palm Resort & Spa staff and other travellers.
264 questions
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Leicestershire, United Kingdom
over a year ago
London, United Kingdom

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Questions? Get answers from Sofitel Dubai The Palm Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best views, very quiet, suites are large and sunny, excellent pools, great service, amazing food selections.”
 of 5 bubbles blessj840, 1 Dec 2016 | Read review
“Our room was at the front of the hotel so we didn't have a beach view but it was quiet and had a small balcony so it was fine.”
 of 5 bubbles KittyKent, 29 Nov 2016 | Read review
“best views”
 of 5 bubbles Pritieynjel, 28 Nov 2016 | Read review
“sea view rooms”
 of 5 bubbles giorgiag471, 22 Nov 2016 | Read review
“Ask for a sea view room”
 of 5 bubbles LiamoF, 21 Nov 2016 | Read review
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