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Al Jawhara Metro Hotel

Al Rigga Rd, 19a Street, Dubai United Arab Emirates
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Traveller (40)
360
Panoramas (13)
Room & Suite (71)

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About

#634 of 810 hotels in Dubai
Location
Cleanliness
Service
Value

Finding an ideal budget friendly hotel in Dubai does not have to be difficult. Welcome to Al Jawhara Metro Hotel, a nice option for travellers like you.

The rooms offer a minibar and air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

Al Jawhara Metro Hotel features 24 hour front desk, a concierge, and express check-in and check-out. Guests arriving by vehicle have access to free parking.

Close to some of Dubai's most popular landmarks, such as Bur Dubai Abra Dock (0.7 mi) and Sheikh Mohammed Centre for Cultural Understanding (0.9 mi), Al Jawhara Metro Hotel is a great destination for tourists.

If you like cafes, Al Jawhara Metro Hotel is conveniently located near Arabian Tea House Café, The Acai Spot, and Gourmandises.

There is no shortage of things to do in the area: explore popular science museums such as Museum of Illusions.

Al Jawhara Metro Hotel puts the best of Dubai at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Airport transportation
Business Centre with Internet Access
Baggage storage
Concierge
24-hour front desk
Express check-in / check-out
Paid public parking nearby
Wifi
Currency exchange
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Housekeeping
Minibar
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Budget
Languages Spoken
English, Arabic, Hindi
105Reviews7Q+A17Room tips
Traveller rating
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Ahmed Yosry wrote a review Jan 2023
Cairo, Egypt120 contributions21 helpful votes
+1
This hotel offers a convient stay with affordable cost at the heart of down town of Dubai. It is not luxurious yet very comfy and cosy. The location of the hotel is close to multiple transportation options like Union Metro Station and Union Bus Station. I enjoyed my stay.
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Date of stay: January 2023Trip type: Travelled solo
Room Tip: No breakfast is offered there and no laundry services, yet nearby laundry shops are multiple.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from jawharahotels ., Other at Al Jawhara Metro Hotel
Responded 11 Jan 2023
Dear Mr. Ahmed, We are glad that you loved your experience in our hotel , location and service wise. Our hotel aims to provide a truly unique experience, and we work hard to exceed our expectations. Your review is a great way to let us know we’re on track to make our guests smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future. Regards, Al Jawhara Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GlobeTrotting715662 wrote a review Jul 2022
1 contribution
We had a nice experience at the hotel. The staff were very courteous and eager to serve. We were greeted at checkin .With a nice cool drink which was very refreshing. The rooms were clean and comfortable and they arranged connecting rooms for our family. The air conditioning worked very well and the we enjoyed the pool in the evenings. I tried to call the front desk a few times and i am not sure if I did something wrong but no one Ever answered. They did call back later to respond. I think some of the staff do not have as good of English - we had wanted water but when they called back we said not to bother because we were already in bed. This was not a big problem. (I don’t blame them because it was quite early, we were just tired from travel). We were just taking an extended transit through Dubai. It is very close to the airport and the clerk called a taxi for us at checkout. The return taxi van was only a 20 diram fare. The taxi from the airport was 50. We walked multiple times to the Deira city Centre mall, just a five minute walk away. We found lots of options for food there, in addition to the tasty and affordable ZamZam restaurant for Yemeni food. The primary clerk at the front desk spoke English well, some of the others were not quite strong. We did not eat at the hotel so we cannot comment on the food. The price, location, proximity to shopping and restaurants, and service were great for us. Recommended.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from jawharahotels ., Other at Al Jawhara Metro Hotel
Responded 17 Nov 2022
Dear Sir, Thanks very much for your balanced and fair review of our hotel. We are glad that you enjoyed the location, and it fits your needs. Your feedback is extremely valuable to us, as we strive to improve with each stay. Our team enjoys doing what they do because of guests like you. Your review just made our day. Thank you so much! We hope to serve you again soon. Best regards, Al Jawhara Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cesar I wrote a review Feb 2022
3 contributions1 helpful vote
Im writing this review to shared our experience in your hotel. February 17-18 we had a reservation made via agoda we received our booking confirmation the payment has been deducted so from our side we've done our part. When we reach in the reception the staff told us that our reservation was cancelled i told him but we didnt received any information calls or email from your side or from agoda. He told us cancelled just called agoda from that moment i felt disappointed in the way he deal with me so i told him agoda is your 3rd party any unnecessary things happen it was your responsibility to sort it out and that is not our problem. He called your reservation agent from the hotel same thing he told us our reservation has been cancelled  and called agoda. That's the time i ask for the manager incharge the reception guy said manager is in the other branch so i ask for any superiors to talk with as i felt that i was helpless. He said no one is available. Suddenly the reception guy change his mood swing and ask for a moment so he could check our room! After 5 minutes he said your room is available.  One thing comes to my mind these people they dont deserve the opportunity has been given to them. They dont value their job by simply ignoring their duties and responsibilities. 
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from jawharahotels ., Other at Al Jawhara Metro Hotel
Responded 17 Nov 2022
Dear Sir, Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past, but you have my personal commitment to improve the way our staff serves every customer. If you have any further concerns, please share it with us. Your feedbacks and suggestions are always welcome. We regret that your experience did not meet your expectations and have shared your feedback with our team Best regards, Al Jawhara Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maj A wrote a review Jan 2022
1 contribution
The most terrible hotel I’ve ever been to. Although I understand that it’s only a 2-star hotel, they could have atleast maintain the cleanliness. The room is dirty, some of the furnitures are damaged. When I reached inside the room, there were food debris on the table. It looks like a haunted place. The mirror inside the bathroom has black marks. The door knob doesn’t look safe, rusty and woobly. I will definitely not coming back again!
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Date of stay: January 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from jawharahotels ., Other at Al Jawhara Metro Hotel
Responded 17 Nov 2022
Dear Mr. Maja, We are very sorry to hear that you were so disappointed with your stay at our hotel. Our aim is to provide a clean, comfortable, and pleasant place to stay, and we sincerely apologize that our hospitality and attention to details left something to be desired on this occasion - this is very unlike us. At our hotel, we take upkeep and cleanliness very seriously, and your room should always feel fresh and clean. Our staff generally does a great job when it comes to maintaining our facility and preparing the rooms for upcoming guests, so it is strange that this happened. Best regards, Al Jawhara Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mones75 wrote a review Jan 2022
Dubai, United Arab Emirates177 contributions127 helpful votes
Al Jawhara Metro Hotel is 2 Stars Hotel , 4 floors , 8 minutes walk from Al Ghurair Mall where got many eateries and 10 minutes walk from Union Central Metro station Rooms are spacious but DIRTY and furniture are outdated
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Date of stay: December 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from jawharahotels ., Other at Al Jawhara Metro Hotel
Responded 17 Nov 2022
Dear Mr. Mones, Thank you for providing us your feedback. Whilst we are glad that you liked the overall service and our hospitality, we’re extremely sorry that your experience with us was not up to par. Upkeep and cleanliness are very important to us, and we want our guests to have a top-notch stay with us. Best regards, Al Jawhara Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Grzegorz H wrote a review Feb 2020
Gdynia, Poland12 contributions4 helpful votes
I got an e-mail that my booking is canceled when I landed at Dubai airport. the reason provided was "invalid credit card" which was not true. When I called them that I am on my way to the hotel they advised their sold the space to another customer The man on the phone didn't care it was 00:20 and I had no accomodation for the night
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Date of stay: February 2020
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from jawharahotels ., Other at Al Jawhara Metro Hotel
Responded 17 Nov 2022
Dear Sir, Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team Regards, Al Jawhara Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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emmanuel19832014 wrote a review Nov 2019
London16 contributions2 helpful votes
+1
The hotel had only two good points! It is so near the Union Metro station and also near to the Mall and places to eat. Other than that, it was a disgusting place with rude staff who were not very approachable. I only encountered one nice person, this was on the day I was checking out as he asked me how my stay was, I told him about my horrible bed bugs and showed him the pictures. On the first night I stayed there, I had difficulty is drawing the curtain across. So had to put chairs to hold the curtains shut. The second day, I had trouble fully opening the curtains. That night I couldn't draw the curtains and the rail fell off and was hanging down, so I called reception (this was on Tuesday night). The gentleman on reception just came up to the room and stood on the 'coffee table' after taking his shoes off and then he just put the rail up and then forced the curtains shut with all his might and then walked out of the room! Did not even have the decency to speak to me once during his time in my room. The bathroom was the only 'modern' looking place in the room and the whole room looks outdated and tired and very dark and depressing. The toilet had a crack on the top of it & there was some sort of leak as there water on the floor next to the toilet. The shower had no hot water!! It was only just about lukewarm. I do not want a cold shower Quite disgusting rooms and its one of the worst I have stayed in whilst I have been in Dubai. I do not recommend ever staying here!
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Renukrishna, Executive at Al Jawhara Metro Hotel
Responded 27 Jan 2020
Dear Valued Guest, Al Salaam Aleikum! Greetings from Al Jawhara Group of Hotels and Apartments! On behalf of the management of Al Jawhara Group of Hotels and Apartments, I would like to take this opportunity to thank you for choosing our Al Jawhara Metro Hotel as your home away from home during your trip to Dubai. We appreciate your time and efforts to write your valuable comments. I was saddened to read your comments. Your feedback is extremely valuable to us and this has been shared with the team for investigation. We would like to apologize for the inconvenience. Kindly accept our sincere apologies for any inconvenience during your stay. Did you have a chance to address these comments to the hotel staff or managers during your stay? Did we manage to assist you in any possible way? We assure you that on your next visit you will experience the difference. It was a pleasure to have you as our guest. It will be my honor and I will be more happy to facilitate on your next visit ….. Regards, Executive from GM's Office.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ssmerdova wrote a review Sept 2019
Riyadh, Saudi Arabia32 contributions45 helpful votes
I liked the location, close to old town, n souqs, close to the mall. Little bit odd, n old, but i had good time, average. Not bad. If u r looking for smth still in good qulity but budget, this is the right place
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Date of stay: October 2018
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Renukrishna, Executive at Al Jawhara Metro Hotel
Responded 1 Oct 2019
Dear Valued Guest, Al Salaam Aleikum! Greetings from Al Jawhara Group of Hotels and Apartments! On behalf of the management of Al Jawhara Group of Hotels and Apartments, I would like to take this opportunity to thank you for choosing our Al Jawhara Metro Hotel as your home away from home during your trip to Dubai. Thank you so much for your valuable feedback. On behalf of all our teams, we look forward to welcoming you back soon and create one more ‘Magnifique’ Journey. Regards, Executive from GM's Office.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hasan wrote a review Sept 2019
1 contribution
Good in all manner Hotel provided facilities also good location was very useful it's very close to important metro station Union Metro station House keeping every day Coff tea also good Hotel staff very polite assistants
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Renukrishna, Executive at Al Jawhara Metro Hotel
Responded 4 Sept 2019
Dear Valued Guest, Al Salaam Aleikum! Greetings from Al Jawhara Group of Hotels and Apartments! On behalf of the management of Al Jawhara Group of Hotels and Apartments, I would like to take this opportunity to thank you for choosing our Al Jawhara Metro Hotel as your home away from home during your trip to Dubai. To know that you always have experiences that exceeded your expectations during your stays, brings much jubilation as we firmly believe that our guests deserve the very best. We are delighted to see our staff left such a lasting impression. On behalf of all our teams, we look forward to welcoming you back soon and create one more ‘Magnifique’ Journey. Regards, Executive from GM's Office.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rashid m wrote a review Aug 2019
Boca Chica, Dominican Republic1 contribution
I was be there from 8st Aug. up to 16 Aug Family trip really i will be there every visit to Dubai ....nice location , helpful team and good price .... hotel is near main metro station & old market (Naif)
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Date of stay: August 2019
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Renukrishna, Executive at Al Jawhara Metro Hotel
Responded 19 Aug 2019
Dear Valued Guest, Al Salaam Aleikum! Greetings from Al Jawhara Group of Hotels and Apartments! On behalf of the management of Al Jawhara Group of Hotels and Apartments, I would like to take this opportunity to thank you for choosing our Al Jawhara Metro Hotel as your home away from home during your trip to Dubai. Thank you so much for your valuable feedback, We strive always to deliver our guests the highest levels of hospitality and it is very satisfying to know that this is being achieved. Once again thank you so much for choosing Al Jawhara Metro Hotel, it has been an immense pleasure serving you and we eagerly look forward to welcoming you back again soon. Regards, Executive from GM's Office.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ALSO KNOWN AS
al jawhara metro hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Rigga / Deira
NUMBER OF ROOMS
32
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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AL JAWHARA METRO HOTEL (Dubai) - Hotel Reviews & Photos - Tripadvisor

Frequently Asked Questions about Al Jawhara Metro Hotel
Which popular attractions are close to Al Jawhara Metro Hotel?
Nearby attractions include Al Ghurair Centre (0.3 km), THE OUTLET Store (0.3 km), and Dubai Municipality (0.3 km).
What are some of the property amenities at Al Jawhara Metro Hotel?
Some of the more popular amenities offered include free wifi, free parking, and airport transportation.
Is parking available at Al Jawhara Metro Hotel?
Yes, free parking and paid public parking nearby are available to guests.
What are some restaurants close to Al Jawhara Metro Hotel?
Conveniently located restaurants include Liwan Restaurant, Romantic Baka Restaurant, and Il Forno Al Ghurair Centre.
Does Al Jawhara Metro Hotel have airport transportation?
Yes, Al Jawhara Metro Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Al Jawhara Metro Hotel?
The staff speaks multiple languages, including English, Hindi, and Arabic.
Are there any historical sites close to Al Jawhara Metro Hotel?
Many travellers enjoy visiting Al Shindagha Museum (2.4 km).