Centro Shaheen

Centro Shaheen

Al-Madinah Al-Munawarah Rd, Jeddah 23434 Saudi Arabia
Traveller (106)
Centro Suite
Room & Suite (20)
Dining (16)
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About

4.5
#8 of 245 hotels in Jeddah
4.1 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Centro Shaheen provides stylish and chic accommodation in the heart of Jeddah on Al Madina Road. Young and fresh, this modern hotel offers 252 rooms, studios and suites that meet the demands of a new generation of travellers, seeking finesse and functionality at reasonable rates.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Airport transportation
Business Centre with Internet Access
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Swimup bar
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Family
Trendy
Languages Spoken
Arabic
770Reviews4Q+A18Room tips
Traveller rating
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Detailed Reviews
DrewT wrote a review Feb 2020
Toronto, Canada7 contributions3 helpful votes
5.0 of 5 bubbles
Excellent business hotel with superior client care. The breakfast and dinner buffets are of really good quality with a wide variety of selections. I would get a room high up to enjoy the view and filter out some of the road noise.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Centro Shaheen, General Manager at Centro Shaheen
Responded 30 Mar 2020
Dear Guest, Thank you for choosing Centro Shaheen Hotel by Rotana and for your valuable time to share our wonderful view of our hotel. We are very happy to know that everything you liked about the hotel and you enjoyed living with us! We work to exceed expectations and provide the best for all guests, and reading your comment is the best. Looking forward to welcoming you again. Raiz Saban, General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jane E wrote a review Feb 2022
New York City, New York587 contributions437 helpful votes
4.0 of 5 bubbles
I stayed 2 nights at the Centro Shaheen at the beginning of a trip around the KSA high points. For some reason an internet search insisted on taking me to a site for "Centro Salaama" which seems to be the same hotel under a different name. Strange. The hotel arranged a transfer from the airport at reasonable price compared with private transfer companies. The driver was waiting when I exited and the drive to the hotel was uneventful.

My room was fairly typical of a corporate hotel. It was a reasonable size with queen size bed, sofa and armchair. There was also a kettle with tea and instant coffee, a mini fridge and a safe. The bed had a very nice feather quilt and pillows and there was a view across to a mosque and excellent black out curtains. The call to prayer was only just audible and not intrusive and the room was otherwise very quiet. The bathroom had no tub but there was a good size walk in shower. Everything was clean, modern and in good repair.

The restaurant had a substantial buffet for breakfast and dinner with ample, good choices.

Notably, the wifi was good with a stable and reasonably fast connection. This is noteworthy because on the whole wifi is sub-standard in Saudi Arabian hotels with the Centro Shaheen being an exception.

The only real problem was the key cards that persisted in demagnetizing requiring multiple visits to the desk for reactivation. That seemed to be a general theme amongst guests with 1 or 2 people always lined up in reception with their inactive cards. It is a small complaint and on the whole the Centro Shaheen is a very reasonably option for a few nights in Jeddah.
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Date of stay: February 2022
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Centro Shaheen, General Manager at Centro Shaheen
Responded 1 Mar 2022
Dear Jane E, Thank you very much for your review on TripAdvisor. I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in the not too distant future. Best regards, Saban Raiz General Manager
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Ahmed Z wrote a review Feb 2022
1 contribution
5.0 of 5 bubbles
I got good service from Mr. Sohail, in general The hotel is nice for business tip. Housekeeping service 8/10 Breakfast 10/10 Check in and out 10/10 The service is fast from the cleaning service and room requests and my visit will be repeated. there is no hot water
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Date of stay: February 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Centro Shaheen, General Manager at Centro Shaheen
Responded 22 Feb 2022
Dear Ahmed Z, Thank you for sharing your feedback on TripAdvisor. I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations. We look forward to welcoming you back. Best regards, Saban Raiz General Manager
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Report response as inappropriate
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Ibrahim M wrote a review Oct 2023
1 contribution
1.0 of 5 bubbles
If you are allergic to smoke or a non smoker don't come near this hotel.
In fact the rooms smell is very bad as it seems the sanitary system may be faulty. This may be why they keep spraying freshners which makes it even worse for allergic people.

And when I asked to change the room Abdulrahman said he doesn't have vacant rooms although another guest came later and was given choice of rooms
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Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ahmed Hassan, General Manager at Centro Shaheen
Responded 20 Oct 2023
Dear Mr. Ibrahim, Thank you for taking the time and effort to share your opinion. Thank you for sharing our evaluation of your stay with us at Centro Shaheen by Rotana. Your opinion is very important to us, as we develop and improve our services through guest reviews and evaluations. We would like to apologize for the inconvenience. We hope to have another chance to serve you better in your next stay and we promise that we will not let you down. We look forward to seeing you again. Ahmed Refaat, General Manager
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MyrtleWiltshire wrote a review Dec 2023
Devizes, United Kingdom477 contributions262 helpful votes
4.0 of 5 bubbles
The bedroom was not large but comfortable, generous with seating (which is unusual in a smallish room) and had what we needed for a 2 night stay. Shower room quite tiny. Dinner buffet a bit basic but breakfast was good. We wanted the hotel to order us a taxi for our flight first thing in the morning but they could only do their own hotel car which was more expensive but more comfortable and arrived early.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Centro Shaheen, General Manager at Centro Shaheen
Responded 4 Dec 2023
Dear MyrtleWiltshire, Thank you for sharing your feedback on Tripadvisor. I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations. We look forward to welcoming you back. Best regards, Ahmed Refaat General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Francisco wrote a review Feb 2022
Lisbon District, Portugal1 contribution2 helpful votes
5.0 of 5 bubbles
I have stayed many times at the Centro Shaheen in Jeddah, usually for long stays, and keep coming back because of its incredible staff, that really makes me feel at home and taken care off. Unlike big business hotels that, despite the excellent staff training, always feel a bit impersonal and cold, Centro Shaheen staff have really a warm and authentic attitude towards guests.
From the excellent welcome and continuous care and support from the front desk personnel, to the outstanding restaurant staff, all of them really make you feel welcome and are genuinely happy to receive the hotel guest.
The environment they are able to create, really compensates for the typically average 4* hotel amenities.
Breakfast is excellent, with very good variety and quality.
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Date of stay: January 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Centro Shaheen, General Manager at Centro Shaheen
Responded 9 Feb 2022
Dear Valued Guest, Thank you for sharing your feedback on TripAdvisor. I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations. We look forward to welcoming you back. Best regards, Saban Raiz General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tattooedtraveller_uk wrote a review Nov 2022
Norwich, United Kingdom626 contributions225 helpful votes
4.0 of 5 bubbles
I stayed here for 3 nights at the end of a group tour of Saudi Arabia. Its a busy hotel, with decent rooms, a gym and a pool (couldn't use the pool due to being female). We had dinner in the restaurant on the first night, with was a lovely buffet, and also had the breakfasts.

I cant say for sure, but I don't think the location of this hotel makes it that easy to get around, my lack of certainty is because of being on the group, we had a bus, but on what should have been my last day, on my own before returning home, there was a storm and serious flooding to the area, resulting in me being unable to leave the hotel that day. For the hotel, this was mayhem, as people couldn't leave, they had checked out and were hoping to be able to get away when the storm let up, but it just did not. I myself still had my room for the whole day as I was due to leave at 3am the next day, but many did not and were stranded in reception.

I physically spent 24 hours in the hotel, I was able to have breakfast as included and bought a dinner there at a reasonable cost, used the gym and spent the rest of the day watching the chaos outside.
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Centro Shaheen, General Manager at Centro Shaheen
Responded 28 Nov 2022
Dear Valued Guest, Thank you very much for taking the time to share with us your opinion. We appreciate your comments that help us identify places that need to be developed. We promise you that we will work to develop our services to exceed your expectations in your next visit! We look forward to seeing you again. Ahmed Refaat, General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Giuliana B wrote a review Feb 2020
London, United Kingdom2 contributions
5.0 of 5 bubbles
The location was perfect for me because it was very close to the companies I had to visit as part of my business travel. The facilities are clean and staff very friendly and supportive.
The room size is ok and the room service is very good.
Recommended.
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Review collected in partnership with Rotana Hotels
Date of stay: February 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Centro Shaheen, General Manager at Centro Shaheen
Responded 27 Feb 2020
Dear Giuliana, Thank you for choosing Centro Shaheen Hotel by Rotana and for your valuable time to share our wonderful view of our hotel. We are very happy to know that everything you liked about the hotel and you enjoyed living with us! We work to exceed expectations and provide the best for all guests, and reading your comment is the best. Looking forward to welcoming you again. Raiz Saban, General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jet68656817077 wrote a review Feb 2024
2 contributions
5.0 of 5 bubbles
very nice hotel their aminates are very good as well their services. their breakfast open buffet has a allot of varieties . the GM and roof swimming bool is very cool.
house keeping staff are very kind and helpful Specially Sabbir and Bikul were very professional and very fast cleaning and organizing the room.
highly recommending for future accommodations.
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Date of stay: January 2024
5.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Centro Shaheen, General Manager at Centro Shaheen
Responded 10 Feb 2024
Thank you for choosing Centro Shaheen Hotel by Rotana and for your valuable time to share our wonderful view of our hotel. We are very happy to know that you liked everything about the hotel and you enjoyed your stay! We work to exceed expectations and provide the best for all guests, and reading your kind words is the best. Looking forward to welcoming you again. Ahmed Refaat, General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
moech606 wrote a review Dec 2021
Beirut, Lebanon16 contributions6 helpful votes
5.0 of 5 bubbles
Staying in Centro for work before moving to a new house. Location is very convenient, in proximity to my workplace so that’s a plus.
The building itself is new and well designed overall, the rooms are modern, well lit and incredibly clean and has all the amenities you’d want.
Although the bathroom is a bit on the small side, still I like the way it was designed, the only issue is the sink being way too small.
The staff from reception to the restaurant, room service and just everyone are very nice, welcoming and helpful all the time.
Many options for breakfast with a chef and waiters ready anytime. Again I emphasize the cleanliness of everything.
Thanks to Tawfiq and the rest for always being welcoming with a smile on their faces. Very professional.
Overall it’s been one of my best stays at a hotel in a long time.
I highly recommend it to anyone coming to Jeddah.
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Date of stay: December 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Centro Shaheen, General Manager at Centro Shaheen
Responded 5 Dec 2021
Dear Moech, Thank you very much for your review on TripAdvisor. I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in the not too distant future. Best regards, Saban Raiz General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
salma m asked a question Apr 2024
Manchester, United Kingdom39 contributions11 helpful votes
How far is this to old town please
Answer from Mina S
Cairo, Egypt53 contributions28 helpful votes
yes and it's very nice gym
Answer from Yakup
Antalya Province, Türkiye49 contributions13 helpful votes
Rate/Quality balance is nice. Service and staff behaviors also nice. I can suggest this hotel to all business traveller
John V wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Smile of Rey "
Read full review
matthew e wrote a tip Apr 2024
2 contributions
4.0 of 5 bubbles
"Foreign guests should be allowed to put on their swim suits without restrictions for both male and female guests"
Read full review
Sightsee42935140872 wrote a tip Apr 2024
2 contributions
5.0 of 5 bubbles
"When you want to swim,put on long knickers,that's for the guys!"
Read full review
Bakk M wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"Reatau food and staff"
Read full review
Anderson D wrote a tip Oct 2022
6 contributions
4.0 of 5 bubbles
"Gym is open 24 hours. "
Read full review
Not the right property for you?
There are more places to choose from in the Jeddah area.
PRICE RANGE
₹8,773 - ₹11,446 (Based on Average Rates for a Standard Room)
LOCATION
Saudi ArabiaMakkah ProvinceJeddah
NUMBER OF ROOMS
252
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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CENTRO SHAHEEN (Jeddah) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Centro Shaheen
Which popular attractions are close to Centro Shaheen?
Nearby attractions include Al-Balad (4.4 km), King Fahd's Fountain (3.8 km), and Jeddah Flagpole (4.4 km).
What are some of the property amenities at Centro Shaheen?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Centro Shaheen?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Centro Shaheen?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Centro Shaheen?
Yes, free parking is available to guests.
What are some restaurants close to Centro Shaheen?
Conveniently located restaurants include Twenty Four Restaurant, Nando's, and Pampas Latin American Cuisine.
Are there opportunities to exercise at Centro Shaheen?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Centro Shaheen have airport transportation?
Yes, Centro Shaheen offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Centro Shaheen?
Yes, dry cleaning and laundry service are offered to guests.
Does Centro Shaheen offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Centro Shaheen?
Many travellers enjoy visiting Al-Balad (4.4 km) and The Old Shaqra Mosque (7.9 km).
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