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Traveller (505)
Room & Suite (301)
Dining (75)
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Overview
  • Excellent74%
  • Very good19%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“beautiful hotel”(31 reviews)
“royal residence”(10 reviews)
“junior suite”(16 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Reviews (638)
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Traveller rating
347
89
19
16
6
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347
89
19
16
6
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All reviewsbeautiful hotelroyal residencejunior suiteantique furniturenight markettuk tukpoolside barseparate toilethomemade jamsold colonialboutique hotelan oasislao dishesin townfour poster bedlush gardenspool side
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131 - 135 of 477 reviews
Reviewed 31 January 2017 via mobile

I was really looking forward to staying here having looked at the hotel website before leaving home. Sometimes the reality can be a bit of a let down but at Satri House my expectations were exceeded. The hotel is beautiful, the grounds are lush and...More

1  Thank Rosie H
Response from Lamphoune V, General Manager at Satri HouseResponded 3 February 2017

Dear Rosie H Thank you for taking the time to write a comment on Trip Advisor following your recent stay at SATRI House. Guests feedback is always appreciated as it enables us to rectify mistakes and potential deviations from established procedures. We are thrilled to...More

Reviewed 30 January 2017 via mobile

I will start with the good things about the hotel before moving onto the many areas for improvement/issues. The hotel setting is lovely. Rooms are well appointed and the window shutters are very effective at keeping out the nearby noise and morning light. However there...More

Thank AlexTara
Response from Lamphoune V, General Manager at Satri HouseResponded 3 February 2017

Dear AlexTara, Thank you for having taken the time to write a comment on Trip Advisor following your stay at SATRI House. Guests feedback is invaluable as it enables us to promptly rectify mistakes and potential deviations from established procedures. We are dismayed to read...More

Reviewed 28 January 2017

The hotel has beautiful gardens and very well decorted rooms, but the toilet is separate from shower room so it may not be so convenient for some people. The location is 10-15 min walking distance out of town while most other hotel is located in...More

Thank Lingang
Response from Lamphoune V, General Manager at Satri HouseResponded 30 January 2017

Dear Lingang, Thank you for taking the time to write a comment on Trip Advisor following your recent stay at SATRI House. Guests feedback is always welcome since it is the best tool we have to correct mistakes and potential deviations from established procedures. We...More

Reviewed 26 January 2017 via mobile

The whole time we were staying in this hotel we couldn't help but feel we had stepped back into a past colonial era. This place is an original residence of a wealthy family and it has been so well preserved and maintained. The rooms are...More

Thank Brad W
Response from Lamphoune V, General Manager at Satri HouseResponded 28 January 2017

Dear Brad W, Thank you for taking the time to write such a nice review on Trip Advisor following your recent stay at SATRI House. Customer feed back is very much appreciated as it is the best tool we have to measure our performance. We...More

Reviewed 25 January 2017 via mobile

Simply sparkling. We thoroughly enjoyed our 3 night stay. The stylish setting is just beautiful with lush greenery and pools - both swimming and decorative - galore, in complete tranquility. Tastefully and elegantly traditionally furnished, good sized bedroom, comfortable bed, endless free water, reliable wifi...More

Thank afcok
Response from Lamphoune V, General Manager at Satri HouseResponded 28 January 2017

Dear afcok, Thank you for taking the time to write a comment on Trip Advisor following your recent stay at SATRI House. Guests feed back is of paramount importance to us as it enables us to rectify wrong doings and potential deviations from established procedures....More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$ 124 - US$ 271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Luang Prabang
#5 Business Hotel in Luang Prabang
#6 Romantic Hotel in Luang Prabang
#8 Family Hotel in Luang Prabang
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 124 - US$ 271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Luang Prabang
#5 Business Hotel in Luang Prabang
#6 Romantic Hotel in Luang Prabang
#8 Family Hotel in Luang Prabang
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (505)
Room & Suite (301)
Dining (75)
Pool & Beach (73)
Amenities (30)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Penny W
23 October 2017|
AnswerShow all 3 answers
Response from Giovanni T | Property representative |
Dear Penny W, I will prefer you send us a mail for this kind of inquiry, you can contact us at the info mail Thank you Giovanni Tebano
0
Votes
ktrupta
11 September 2017|
AnswerShow all 3 answers
Response from Giovanni T | Property representative |
Good monrning from Satri House, Thank you Peggielv for the recommendation appreciated :) To ktrupta, we are family friendly and on request we can also provide baby sitting service. We do have many families with kids on... More
0
Votes
Room Tips
"My room 122 was the middle room. Very slightly smaller than the 2 rooms either side, but with a bigger..."
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"Just ask the best room"
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"ask for a quiet room in the back"
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"Avoid entry level delux room, pay more!"
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