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Sanctuary Luang Prabang Hotel

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321 Reviews from our TripAdvisor Community

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There are newer reviews for Sanctuary Luang Prabang Hotel
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Showing 189: English reviews
Singapore
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 October 2016 via mobile

We loved this place. Fantastic value for money, unbelievably helpful staff, comfortable and tasteful rooms, beautiful gardens, delicious breakfast, good location. We had two connecting rooms with a small private lobby between the rooms - Perfect for a family. This is a real gem in LP. A fantastic hotel for those who somewhere stylish and comfortable.

Helpful?
1 Thank SGTiger
Sanctuary Hote... L, Sales and Marketing Assistant at Sanctuary Luang Prabang Hotel, responded to this review

Dear Guests, On behalf of the entire team Sanctuary hotels and resorts, I wanted to thank you for the kind comment, which goes straight to the heart. We are delighted to be able to bring you complete satisfaction. Indeed, your satisfaction is ours so we do our best to provide you the best services possible. The charm of Luang Prabang... More 

Bangkok, Thailand
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 October 2016

We took 4 rooms for 8 people. Everyone likes them. Clean. comfortable, free wifir that worked, and cleaning staff that was extremely pleasant and helpful. Don't expect Sheraton style rooms. They don't exist in Luang Prabang. But this was good, even for those spoiled by luxury. The free breakfast was wonderful. Fresh fruits. Three different Lao dishes. Omelets very good.... More 

Helpful?
1 Thank Dan R
Sanctuary Hote... L, Sales and marketing assistant at Sanctuary Luang Prabang Hotel, responded to this review

Dear customers, On behalf of the entire team Sanctuary hotels and resorts, I wanted to thank you for the kind comment, which goes straight to the heart. We are delighted to be able to bring you complete satisfaction. Indeed, your satisfaction is ours so we do our best to provide you the best services possible. The charm of Luang Prabang... More 

Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
Reviewed 7 October 2016 via mobile

My family and I stayed at the Sanctuary Hotel in Luang Prabang for 3 nights in September and it was the best place we have stayed during our trip in South East Asia. The staff is brilliant and very much focus on customer satisfaction. Their newly open restaurant combine dishes from all over the regions and it's absolutely the best... More 

Helpful?
Thank jenninguyen54
Sanctuary Hote... L, Sales and Marketing Assistant at Sanctuary Luang Prabang Hotel, responded to this review

Dear customers, On behalf of the entire team Sanctuary hotels and resorts, I wanted to thank you for the kind comment, which goes straight to the heart. We are delighted to be able to bring you complete satisfaction. Indeed, your satisfaction is ours so we do our best to provide you the best services possible. The charm of Luang Prabang... More 

Santander, Spain
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 October 2016

Sanctuary Luang Prabang Hotel is really just a short walk from the main night market, the main temples etc. The staff give a really warm welcome and could not be more accommodating. The room was really lovely and huge size as well as the bathroom. The bathroom is big space with hot and cool including bathtub. The breakfast is really... More 

Helpful?
Thank juan_lovee
Sanctuary Hote... L, Sales and Marketing Assistant at Sanctuary Luang Prabang Hotel, responded to this review

Dear customers, On behalf of the entire team Sanctuary hotels and resorts, I wanted to thank you for the kind comment, which goes straight to the heart. We are delighted to be able to bring you complete satisfaction. Indeed, your satisfaction is ours so we do our best to provide you the best services possible. The charm of Luang Prabang... More 

Sydney
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 14 September 2016

I stayed at The Sanctuary Hotel with a group of high school students at the end of a very busy trip where we had worked in villages and trekked and generally needed a comfortable place to stay for our last few days in Laos. We absolutely loved this hotel. They were very accommodating of our group and we loved the... More 

Helpful?
1 Thank hanajo
Sanctuary Hote... L, Sales and marketing assistant at Sanctuary Luang Prabang Hotel, responded to this review

Dear customers, On behalf of the entire team Sanctuary hotels and resorts, I wanted to thank you for the kind comment, which goes straight to the heart. We are delighted to be able to bring you complete satisfaction. Indeed, your satisfaction is ours so we do our best to provide you the best services possible. The charm of Luang Prabang... More 

Victoria, Australia
Level Contributor
86 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 September 2016 via mobile

We went for the movie got there early so had a drink in the bar/restaurant very nice after the movie we ate there as well my dinner was the worst i has eaten but the rest of the table loved theres so l would definitely go back the self cook bbq my mom loved and the vietnamise soup had a... More 

Helpful?
1 Thank monstarrocks
Sanctuary Hote... L, Sales and marketing assistant at Sanctuary Luang Prabang Hotel, responded to this review

Dear customers, On behalf of the entire Sanctuary Hotels and Resorts team, I wanted to thank you for your kind comment. It is much appreciated. We are delighted to have been able to bring you entire satisfaction. Indeed, your satisfaction is also ours so we do our best to provide you the best services possible. Concerning the meal you chose... More 

Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 2 August 2016

This hotel is really just a short walk from the main night market, the main temples etc. It might look like it's on a 'busy' road, but once you are at reception, you don't notice or hear anything, let alone in the rooms. The staff give a really warm welcome and could not be more accommodating. The room was really... More 

Helpful?
1 Thank Andrew T
Sanctuary Hote... L, Sales and Marketing Assistant at Sanctuary Luang Prabang Hotel, responded to this review

Dear customers, On behalf of the entire team Sanctuary hotels and resorts, I wanted to thank you for the kind comment, which goes straight to the heart. We are delighted to be able to bring you complete satisfaction. Indeed, your satisfaction is ours so we do our best to provide you the best services possible. The charm of Luang Prabang... More 

Level Contributor
57 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 28 July 2016 via mobile

This is a bery weel manteined and well kept hotel quite centrally located and with a very peacefull atmosfere. It has the lack of a swimming pool but the gardens and the pool are extremely nice. The bad point is the breakfast it is not by large what it is supossed to be counting on variety. There are no pastries... More 

Helpful?
Thank Imanol G
Sanctuary Hote... L, Sales and marketing assistant at Sanctuary Luang Prabang Hotel, responded to this review

Dear clients, Thank you very much for your interest in our hotel, and the glowing review that you post on us. We are delighted to be able to bring you satisfaction. Remember that it is fundamental for us to satisfy our guests and we put all our energy to meet your expectations. We are very disappointed not to have been... More 

Siem Reap, Cambodia
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 July 2016 via mobile

Sanctuary Hotel is one of the best in Luang Prabang, what I like this hotel is best location, walking distance to night market and others attraction area, the staff are well trained, warm, friendly and helpful. Room are lovely and huge size as well as the bathroom. The bathroom is big space with hot and cool including bathtub. Highly recommended... More 

Helpful?
Thank EPBKH
Sanctuary Hote... L, sales and marketing assistant at Sanctuary Luang Prabang Hotel, responded to this review

Dear customers, On behalf of the entire team Sanctuary hotels and resorts, I wanted to thank you for the kind comment, which goes straight to the heart. We are delighted to be able to bring you complete satisfaction. Indeed, your satisfaction is ours so we strive to provide you the best services possible. The charm of Luang Prabang Sanctuary Hotel,... More 

Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 July 2016 via mobile

+ Great service (staff spoke great English and were very knowledgeable). + Great location (5 min stroll to night market). + Stepping in felt like you are entering a zen garden (no wonder it's called the sanctuary hotel!). + Value for money. - Wifi unstable.. like everywhere in Laos. = Will soooo go there again!

Helpful?
1 Thank Hambeary
Sanctuary Hote... L, Sales and marketing assistant at Sanctuary Luang Prabang Hotel, responded to this review

Dear clients, Thank you very much for your interest in our hotel, and the glowing review that you post on us. We are delighted to be able to bring you satisfaction. Remember that it is fundamental for us to satisfy our guests and we put all our energy to meet your expectations. We indeed enable our guests to stay in... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Free Breakfast
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Located in the historic heart of the city of Luang Prabang, halfway between the Mekong and Nam Khan River, the Sanctuary Hotel is a haven of peace on the edge of the peninsula, close to the night market with its typical streets, temples and restaurants.The Sanctuary Hotel is built around listed buildings. Its charm, its traditional architecture, exotic garden make it a privileged holiday resort, calm and serene, yet close to everything. You can easily explore on foot most of the architectural treasures of Luang Prabang, the historic capital of Laos, the Mecca of Buddhism, inscribed on the World Heritage List of UNESCO.Sanctuary Hotel, Luang Prabang, a garden in the heart of the city. ... more   less 

Additional Information about Sanctuary Luang Prabang Hotel

Address: Kitsalat Road | Ban Aham, Luang Prabang 0600, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Price Range: ₹ 5,758 - ₹ 10,487 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sanctuary Luang Prabang Hotel 3*
Number of rooms: 30
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Luang Prabang Hotel staff and other travellers.
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Questions? Get answers from Sanctuary Luang Prabang Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was overlooking the main street and it was still very quiet, there are rooms overlooking the garden and lotus ponds.”
 of 5 bubbles jeg269, 20 Nov 2016 | Read review
“We got to stay in the UNESCO heritage room overlooking the side garden where they showed Lao culture films, not the lily pond area. But no UNESCO Heritage Room is the same. All are different and are located above the Reception/Main Lobby/Gift Shop. The main building facing the Main Road is the UNESCO Building and Reception/Main Lobby and upstairs are the rooms. The rest of the hotel is newer buildings and smaller rooms with balconies overlooking lily pads pond. We heard people dont like the UNESCO room because its loud, near the road so they moved us to a smaller room facing the pond with balcony. Pretty, but we paid for the UNESCO and when we checked it out my friend and I didn't mind or even hear loud noises. Even at night it wasnt bad. But the UNESCO rooms are more spacious and we really enjoyed it. No views of the garden/pond but its so convenient and more comfortable and more spacious!”
 of 5 bubbles , 4 Nov 2016 | Read review
“Everything faces the pond, they all seemed equally beautiful.”
 of 5 bubbles 107andyt, 2 Aug 2016 | Read review
“It's worth arriving when it's still light to enjoy the short dusk and the candle light that follows.”
 of 5 bubbles Bluenose-on-tour, 6 Jul 2016 | Read review
“My room was good dont know if there are better at the hotel.”
 of 5 bubbles donalds485, 2 Jun 2016 | Read review
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