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Maison Souvannaphoum Hotel

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702 Reviews from our TripAdvisor Community

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There are newer reviews for Maison Souvannaphoum Hotel
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Showing 609: English reviews
Singapore
Level Contributor
11 reviews
Reviewed 3 weeks ago via mobile

Hotel is clean and safe. Room is well equipped and maintained . Convenient location. Room is spacious. Breakfast is great , never got tired of the food choices. Staff are knowledgeable, friendly and has great initiatives. Price a bit steep but I believe that is what I paid for, excellent service. We will be back for sure !

Helpful?
Thank Alice A
Wattana I, Hotel Manager at Maison Souvannaphoum Hotel, responded to this review

Dear Alice A, We appreciate your taking the time to inform us about your experience. We were delighted to read that you had a wonderful stay; thank you very much for sharing such gracious comments, particularly on our associates. We are very proud of our people and believe that they are amongst the finest in Luang Prabang; your comments are... More 

Vancouver, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

We stayed four nights at Maison Souvannaphoum and were very pleased with our visit. The location is a couple of blocks from the busiest part of town, so quiet yet very convenient. The buildings and grounds are lush and attractive, and the rooms white and breezy. We dined at the open air restaurant two nights and it's a lovely spot... More 

Helpful?
Thank vanreviewer
Wattana I, Hotel Manager at Maison Souvannaphoum Hotel, responded to this review

Dear vanreviewer, Thank you for choosing Angsana Maison Souvannaphoum as your home away from home when your travels bring you to our beautiful Luang Prabang and for your time in reviewing us on TripAdvisor. We were delighted to know that you enjoyed Prince of Laos set Dinner and the cultural dancing with other performances in our Elephant Blanc restaurant and... More 

nyc
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Great facilities and superb service Grounds are beautifully kept and very serene Rooms in this boutique hotel spacious and very comfortable The staff could not have been any more gracious and attentive We were 2 couples and we all agreed we would highly recommend this boutique hotel whic was centrally located

Helpful?
Thank NYCgroucho
Wattana I, Hotel Manager at Maison Souvannaphoum Hotel, responded to this review

Dear NYCgroucho, Sabaidee, greetings from Angsana Maison Souvannaphoum, First of all, thank you for choosing Angsana Maison Souvannaphoum as your home away from home in our beautiful, friendly town like Luang Prabang. We are very delighted to read your gracious comments and we greatly appreciate that you took the time to share it with us, as our guests’ satisfaction is... More 

Calgary
Level Contributor
114 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 4 weeks ago

The front desk staff are extremely helpful and friendly. The rooms are clean and comfortable. The staff were very helpful recommending restaurants and hailing Tuk Tuks The breakfast buffet was substatnial

Helpful?
Thank Bob S
Wattana I, Hotel Manager at Maison Souvannaphoum Hotel, responded to this review

Dear Bob S, Thank you very much for your very gracious comments about our hotel services and associates. We are very proud of our people and believe that they are amongst the finest in town; your comments are not only an endorsement of such belief but they are also a great testimony to their professionalism and integrity. Your review will... More 

bangkok
Level Contributor
83 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 4 weeks ago

We stayed here for 4 days and from the moment we arrived to when we left, the staff were wonderfully friendly and obliging. They would go out of their way to try to please you. We had a lovely room on the first floor overlooking the garden. It has a very light and airy feel. It had a balcony which... More 

Helpful?
1 Thank bangkoktap
Wattana I, Hotel Manager at Maison Souvannaphoum Hotel, responded to this review

Dear bangkoktap, We appreciate your taking the time to inform us about your experience lately in Angsana Maison Souvannaphoum. We were delighted to read that you had a wonderful stay; thank you very much for sharing such gracious comments. We are very proud of our people and believe that they are amongst the finest in Luang Prabang; your comments are... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

Perfect. A very smart boutique hotel where everything works. Staff could not be more helpful. Food is the best we found in town, beating the guidebook recommendations. Peaceful setting but 2 minutes gentle stroll to the heart of town. Not often you get the chance to stay in the former home of the ex-prime minister.

Helpful?
Thank Ian R
Wattana I, Hotel Manager at Maison Souvannaphoum Hotel, responded to this review

Dear Ian R, Thank you first of all for taking the time to give feedback on your experience. We were really glad to learn that you had a wonderful stay. We were delighted to read that our associates made your stay even more exceptional. We are very proud of our people and believe that they are amongst the finest in... More 

Bangkok, Thailand
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 October 2016

We choose this hotel because of the numerous reviews that noted how the staff had gone out of their way to prepare something gluten free for breakfast, even providing gluten free pancakes and muffins with little notice. Even with two weeks notice, the staff reacted as if they had never been notified of these dietary adjustments. The first morning, a... More 

Helpful?
Thank Getting2GlutenFree
Wattana I, Hotel Manager at Maison Souvannaphoum Hotel, responded to this review

Dear Getting2GlutenFree, We wish to thank you for taking the time to write us your recent stay in our hotel. With regards to the inconveniences you encountered with the dietary providing in our restaurant and the shortfall on communication , we regret the circumstances and please accept my sincere apology for this regard. Your valuable feedback has been shared with... More 

Dhaka City, Bangladesh
Level Contributor
105 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 22 October 2016 via mobile

We had two double rooms with balconies on the ground and, apart from movement noise from the room above, found them very comfortable. The louvred bathroom door reduces privacy. The pool is lovely, breakfasts good and bar service was excellent. The menu items we had for lunch, bar snacks and dinner were all delicious and well presented. Staff were always... More 

Helpful?
Thank thorpedo
Wattana I, Hotel Manager at Maison Souvannaphoum Hotel, responded to this review

Sabaidee thorpedo, We appreciate you taking the time to inform us about your experience recently in Angsana Maison Souvannaphoum. We were delighted to read that you had a wonderful stay; thank you very much for sharing such gracious comments, particularly for our associates, facilities and restaurant. We are very proud of our people and your valuable feedback will encourage them... More 

New York City, New York
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 October 2016 via mobile

Lovely property (rooms/restaurant) but the multitude of staff needs training. There are two to three people involved in almost everything but it doesn't seem to get done correctly. From the pool being green, to the Internet not being reliable to the car to the airport not being available at the requested time, the hotel disappointed. It is not inexpensive and... More 

Helpful?
Thank gaulster
Wattana I, Hotel Manager at Maison Souvannaphoum Hotel, responded to this review

Sabaidee gaulster, I am writing in regards to the review you posted about your recent stay with us in Angsana Maison Souvannaphoum. We were delighted to read that you enjoyed your stay with us and wish to thank you very much for your very gracious comments about our rooms, restaurant, landscape and hotel location. We have also noted the feedback... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 October 2016

Staff here were absolutely amazing - friendly, attentive and accomodating. The breakfast provided was above average, with a range of cuisines catering to both Western and Asian palettes. The room was small, but well maintained, clean and beautifully decorated. The evening turn down service was exceptional. The minibar was comprehensive, with alot of complimentary extras provided. The landscaping of the... More 

Helpful?
Thank slouvie
Wattana I, Hotel Manager at Maison Souvannaphoum Hotel, responded to this review

Sabaidee slouvle, We appreciate you taking the time to inform us about your experience recently in Angsana Maison Souvannaphoum. We were delighted to read that you had a wonderful stay; thank you very much for sharing such gracious comments, particularly for our associates, facilities, landscape and hotel location. We are very proud of our people and believe that they are... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Spa
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Maison Souvannaphoum Hotel by Angsana is a boutique luxury hotel in the heart of Luang Prabang, Laos. It's the perfect retreat for the modern traveller seeking style and authenticity. Once the residence of the late Prince Souvanna Phouma, the mansion is an elegant blend of French colonial architecture and Lao motifs with the addition of all the modern comforts. The hotel is an 8-minute walk to the town centre - close the sights, night market, restaurants, bars and river, but away from the bustle and noise. Cool off in the pool, enjoy a drink in the garden, or unwind at the Angsana Spa after a long day of sightseeing. Our attentive staff are always on hand to meet your every need with warm, personalized service. The rooms and grounds are designed to be your home away from home. Maison Souvannaphoum is your private oasis. ... more   less 

Additional Information about Maison Souvannaphoum Hotel

Address: Rue Chao Fa Ngum | Banthatluang, Luang Prabang 0600, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Price Range: ₹ 11,251 - ₹ 19,365 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Maison Souvannaphoum Hotel 4*
Number of rooms: 25
Reservation Options:
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Also Known As:
Maison Souvannaphoum Luang Prabang
Hotel Maison Souvannaphoum
Hotel Style:
#3 Spa Hotel in Luang Prabang
#6 Luxury Hotel in Luang Prabang
#11 Family Hotel in Luang Prabang
#12 Romantic Hotel in Luang Prabang
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Questions & Answers

Here's what travellers have asked, with answers from Maison Souvannaphoum Hotel staff and other travellers.
2 questions
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Wangaratta, Australia

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Questions? Get answers from Maison Souvannaphoum Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a room in the main building”
 of 5 bubbles michaelsV7116SV, 27 Nov 2016 | Read review
“stay somewhere else”
 of 5 bubbles davewV3898AK, 27 Nov 2016 | Read review
“As with most hotels in Laos there are lots of stairs and no lifts. Chose the ground floor if this is an issue for you.”
 of 5 bubbles MrMangetout, 23 Nov 2016 | Read review
“The acessible area and nice and clean room makes difference!”
 of 5 bubbles HADT, 9 Nov 2016 | Read review
“From what I saw all rooms are similar. Just looking over garden or pool. Take your pick!”
 of 5 bubbles IanT684, 9 Nov 2016 | Read review
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