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The Luang Say Residence

Traveller (584)
Room & Suite (265)
Traveller (584)
Room & Suite (265)
Dining (124)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
Quaintly located in a lush landscaped garden, this luxurious property provides 8 colonial style buildings that include this fully decorated boutique resort. Other than leisure travelers, this property is also a perfect base for guests on transit since it’s only a short drive away from the airport and downtown. All the 32 suites are fully equipped with a flat screen television, personal mini bar, in-room safe and WiFi internet access. Featuring numerous onsite facilities such as a large swimming pool, dining room, library, foreign exchange service and laundry service. For explorations, guests can walk down the tree lined streets where you will find a wide range of restaurants, cafes, vibrant handicraft markets and the famous, Mekong River. The city also boasts its 32 protected temples and the famous attraction, Haw Kham Royal Palace Museum – which you should not miss. The Luang Say Residence awaits your visit.
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Property amenities
Pool
Room Service
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Shuttle Bus Service
Bar/Lounge
Airport Transportation
Public Wifi
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Minibar
Good to know
HOTEL STYLE
Park View
Luxury
HOTEL CLASS
Hotel links
Visit hotel website
Special Rate:Special rate for December
Reviews & more
745Reviews
970Photos
8Q+A
100Room tips
Traveller rating
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  • 77
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Show reviews that mention
+2
We chose this hotel because it’s ranked #1 in Tripadvisor despite it being > 2km away from city center. We should have done more research on the city as we were expecting to walk or bike to city center. To our surprise, there were too many cars and motorbike. The air was not fr
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Response from Francis F, Manager at The Luang Say Residence
Responded yesterday
Dear SNCTM, Thank you for your stay with us and to share your experience on TripAdvisor. I am very disappointed to hear that we did not meet to your expectations. I would have appreciated, if you could have brought these issues to our attention during your stay with us, however, I will look into this and will address these issues with my Department Managers and rectify it at the soonest. Thank you again. Kind Regards Francis Fernandes Hotel Manager.
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+5
Just concluded my stay at this lovely property - beautifully manicured grounds resplendent with lush tropical flora. Booked a Pioneer Suite ( as part of a seasonal 'Sabaidee Luang Prabang Package' ) which in hindsight may be a little too 'heavy' for me as I found myself away from
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Response from Francis F, Manager at The Luang Say Residence
Responded 5 days ago
Dear Kinari, It was a pleasure having you stayed with us recently and thank you for taking your time to review The Luang Say Residence on TripAdvisor. we are glad to know that you had a lovely stay with us. Thank you so much for your positive feedback about our property, food, staff and our services. Thank you again and we are looking forward to your next visit soon. Kind Regards Francis. Hotel Manager
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This hotel was delightful. We had the Explorer's suite and it was beautiful and quite large. We had numerous massages in our room as well as delicious meals including the best oatmeal with coconut milk for breakfast.. The service staff is the best we've had anywhere, especially t
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Response from Francis F, Manager at The Luang Say Residence
Responded 5 days ago
Dear joannas180, Many thanks for sharing your wonderful experience on TripAdvisor following your stay with us at The Luang Say Residence.It is however always refreshing to receive positive comments on our property, our food and service staffs and our swimming pool. I will share your feedback with my team which will help them to strive for more. Thank you and we are looking forward to welcoming you back soon. Kind Regards, Francis. Hotel Manager
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The hotel was a pleasant surprise to our whole group (14 of us in total). We stayed for 3 nights and I didn't hear any complaints, only complements. The rooms are large and well designed. The pool area is beautiful, as are the bar and restaurant.
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Response from Francis F, Manager at The Luang Say Residence
Responded 1 week ago
Dear Davedix, Thanks for taking the time to review your experience after staying with us at The Luang Say Residence. We highly appreciate your comments and look forward to welcoming you back. Best regards, Francis Fernandes Hotel Manager
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Just loved our stay at this hotel, it was faultless in every way. The buildings, the grounds and the pool were just beautiful and so relaxing away. The service was exemplary, helpful and conversational without being too intrusive and really gave us some handy tips when planning
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Response from Francis F, Manager at The Luang Say Residence
Responded 1 week ago
Dear Emma W, Thank you for having chosen to stay at The Luang Say Residence and taking the time to share your experience on TripAdvisor. We are sincerely proud to hear we have met your expectations as we always strive to provide the best experience to our valued guests.Thank you for highly recommending us. We look forward to welcoming you back in the near future. Kind Regards Francis Fernandes Hotel Manager
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Bathroom with Twin Vanity Counters
En Suite Living Room
Four Post Timber Bed
Professional photo exclusively commissioned by TripAdvisorThe Luang Say Residence
The Pioneer Suite at The Luang Say Residence
Professional photo exclusively commissioned by TripAdvisorThe Luang Say Residence
The Explorator Suite at The Luang Say Residence
Previous
I need to know a comfortable cruise boat to take down the Mekong? to arrive at this hotel? Intend to make trip with 6 friends by middle January 2019. We are all Senior Citizens aged 70 yrs.
Thanks for your recommendation on the boat cruise to Emma and please do allow me to mention that Luang Say operates only The Luang Say Residence and not anymore cruise services.
0 votes
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Can you please advise if your pioneer suites have walk-in shower cubicles - my parents are elderly and cannot step into a raised bathtub/ shower?
In our Pioneer suite we have only shower with no step, and we have the walker available for the elders people if need.
0 votes
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Hi there, can I ask: was it possible to get good wifi in your bedroom at all? Thanks Jon
Sure, you will get good WIFI all the bed room
0 votes
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Are malaria precautions/medicines necessary in December? Some suggest that covering up and using sprays are adequate in December.
Here is dome in fos: Laos Yellow Fever Requirements: Required if traveling from a country with risk of YFV transmission.1 Recommendations: None Malaria Areas with malaria: All, except none in the city of Vientiane. Estimated relative risk of malaria for US travelers: Very low. Drug resistance4: Chloroquine and mefloquine. Malaria species: P. falciparum 95%, P. vivax 4%, P. malariae and P. ovale 1% combined. Recommended chemoprophylaxis: Along the Laos-Burma (Myanmar) border in the provinces of Bokeo and Louang Namtha and along the Laos-Thailand border in the province of Champasak and Saravan: Atovaquone-proguanil or doxycycline. All other areas with malaria: Atovaquone-proguanil, doxycycline, or mefloquine. Other Vaccines to Consider Routine, hepatitis A & B, typhoid, Japanese encephalitis, and rabies.6
0 votes
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Hi dears, We just missed our flight from Siem Reap and we will not be arriving until tomorrow. We reescheduled the flight arriving 18:25h on the 25th We would need to be picked up from the airport too.. So sorry for all the trouble. I know the room was already payed but I was wondering if due to this circumstance we could cancel one night as we could not arrive until tomorrow. I will appreciate so much if you confirm you received this email. Best regards Silvia Costa I have been trying several times to call you without success
Well received and noted with thanks Silvia Costa. Pick-up has been organized accordingly. Regards,
0 votes
Previous
12
"I had Suite 503 - it's on the upper floor ( of a two storey building ) - nice views of the gardens and pool. Quiet too."
"We stayed at this hotel as a part of our Tauck tour. Dont' know the actual price of the room."
"We were in Suite 601 in the main building. Had a large balcony. Loved it."
"rooms in outbuildings are nice, but suites above main building are amazing, suite facing back of property has fantastic mountain view."
"Loved 602...great internal space and large terrace."
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PRICE RANGE
US$ 213 - US$ 511 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the luang say residence hotel luang prabang
LOCATION
LaosLuang Prabang ProvinceLuang Prabang
NUMBER OF ROOMS
32
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