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Sofitel Luang Prabang Hotel

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Sofitel Luang Prabang Hotel
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525 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Luang Prabang Hotel
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Showing 402: English reviews
Adelaide, Australia
Reviewed 7 August 2016

We were very impressed with the standard of management. Obviously in a city where English is not widely spoken it is very difficult to run a successful hotel. Management has succeeded admirably in overcoming this disadvantage. The location of this hotel is perhaps its greatest disadvantage. It is too far to walk in the hot weather.The main mode of transport...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank tonyv709
ManagerHotel1, General Manager at Sofitel Luang Prabang Hotel, responded to this review

Dear Tonyv709, Thank you very much for choosing Sofitel Luang Prabang for your stay! We are glad to receive your very good comment and compliments about the hotel organization. Please note the location is considered ideal as is only 10-12 blocks to the center of the town in an easy walk, which allows us to have the most expansive garden...

Ho Chi Minh City, Vietnam
Reviewed 6 August 2016 via mobile

Beautiful hotel with excellent service. Exceptional facilities compare to other Lấp properties. Nice and helpful staff even with quite weak language competancy (Laos staff). The team so nice and turn my trip as in paradise. We did enjoy the trip so much, even we have some issues at the beginning due to reservation system (found out that we not provided...

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Helpful?
Thank SieuNham
ManagerHotel1, General Manager at Sofitel Luang Prabang Hotel, responded to this review

Dear SieuNham, Thank you very much for choosing Sofitel Luang Prabang for your stay in our charming town. We appreciate the great feedback and qualifying our hotel as an 'OASIS' :) Please note the rates displayed on the Accor or Sofitel websites are always the best, in case other big websites have a lower rate is an illegal practice on...

Rome, Italy
Reviewed 6 August 2016 via mobile

The French colonial design of the Sofitel Luang Prabang makes you feel you are in the "Governor's Residence". The rooms are very spacious and comfortable with a private garden including an external bathtub!! They fully reflect the 5 stars standard of this hotel. Staff, front desk and the general manager were always extremely kind, helpful and constantly make you feel...

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Helpful?
Thank dinoarg
ManagerHotel1, General Manager at Sofitel Luang Prabang Hotel, responded to this review

Dear dinoarg, Grazie mille! Was nice meeting you during the stay, we are thankful for choosing our hotels. Your generous feedback was shared with the team and everyone is very thankful. Wish you continue enjoying your trip around Asia and that you can return to Laos for further exploration of these remote lands, Thank you very much, Pablo and Team

Reviewed 1 August 2016 via mobile

From the moment we stepped off the plane and was picked up by a Sofitel staff member we knew we were in for the treat of our lives.. Just the little things they all did for us on our 4 night luxury escapes package was amazing. Our first night was in villa 4, amazing room and beautifully furnished, 5 star...

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Helpful?
Thank Barbara C
ManagerHotel1, General Manager at Sofitel Luang Prabang Hotel, responded to this review

Dear Barbara C, We immensely appreciate your 'Outstanding' comments about your experience at our hotel and charming town. I think your description of what you did while staying and exploring is better than what we can describe! Thank you very much and wish you can come back for more relaxing time Pablo and team

Reviewed 31 July 2016 via mobile

You won't regret paying that extra amount for this hotel. Service is amazing, rooms are nice and cozy and being able to go to the 3 Nagas (sister hotel in town) and get treated as if you where staying there is an added plus. Managers are both hotels were attentive, cordial and great. Only con is that we had a...

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Helpful?
Thank Dan W
ManagerHotel1, Directeur général at Sofitel Luang Prabang Hotel, responded to this review

Dear Dan W, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Auckland, New Zealand
Reviewed 30 July 2016 via mobile

We stayed here for four days and found it a lovely hotel set in such peaceful surroundings. Great staff who will do anything for you. A great garden and pool area. The fact there are only 26 villas here, means it's always very relaxed and peaceful, even with families around. The food in the dining area (Governor's Grill) is exceptional...

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Helpful?
Thank JohnHackett
ManagerHotel1, Directeur général at Sofitel Luang Prabang Hotel, responded to this review

Dear John Hackett, We very much appreciate your comments regarding your stay at Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Los Angeles, California
Reviewed 29 July 2016

Our stay in Sofitel, Luang Prabang, was so memorable. The hotel grounds were well kept with lush gardens, a very nice pool and very passionate and kind staff. We stayed in a pool villa where my wife, son and I would often swim every morning and after tours. Breakfast was simple but ample. What is surprising are the small details...

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Helpful?
Thank Duke S
ManagerHotel1, Directeur général at Sofitel Luang Prabang Hotel, responded to this review

Dear Duke, All Sofitel Team would like to thank you for your nice and great review about our hotel, we are really happy you enjoyed your stay in our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve...

Singapore, Singapore
Reviewed 28 July 2016

I traveled here with a friend for a 4 day trip to check out Laos. Selected Sofitel because I have had pleasant experiences before and because of the competitive pricing. Well, we were not disappointed. The rooms were large and comfortable. They were decorated in a modern but local manner. We were treated to daily local snacks in the room....

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1Thank Beijinggul X
ManagerHotel1, Directeur général at Sofitel Luang Prabang Hotel, responded to this review

Dear Beijinggul X, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Zurich, Switzerland
Reviewed 25 July 2016

we spent 4 days and nights at Sofitel, from the Hotel Limousine Pick-up at Luang Prabang Airport to the very end it was just a perfect Holiday. The pool Villa with the small garden and the huge Tropical Garden in the courtyard are the perfect surrounding for your Relaxation. The whole experience in the former old French governors residence was...

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Helpful?
Thank MaBar2013
ManagerHotel1, General Manager at Sofitel Luang Prabang Hotel, responded to this review

Dear MaBar013, Thank you very much for the wonderful comment about your experience at our hotel! We are proud to know you had a relaxing time and the service from the team has been fantastic. Wish you the best and to return soon to Luang Prabang Pablo and Team

Reviewed 20 July 2016 via mobile

We enjoyed our eight night stay at this marvellous Hotel, all staff ensured that all our needs were attended to and we were treated like royalty at all times. Pookie on the front desk was ever so attentive and ensured that all our needs were addressed above and beyond our expectations. Hotel staff were extremely helpful and the rooms and...

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Helpful?
Thank Katie H
ManagerHotel1, General Manager at Sofitel Luang Prabang Hotel, responded to this review

Dear Katie H, Thank you for the beautiful description of our hotel and experience of your family. We are glad you had such a great time and will share with all the time your outstanding comments! Greetings to the family and please return soon, Pablo and Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Once the French Governor's Fort, the "all-suite" Sofitel Luang Prabang now oozes colonial style and splendour fused with contemporary elegance in one of the finest resorts in the region. Situated on a heritage site in the former royal capital of Laos, the hotel is close to the major tourist attractions. Large courtyards, landscaped gardens, a reflecting pool and fireplaces provide a welcome retreat in all seasons. Individually designed suites create sanctuaries of private space and sumptuous comfort, revitalising the soul. Natural LeSpa therapies and gourmet dining at the Governor's Grill capture the essence of Laos, drawing on its culinary and wellness traditions. ... more   less 

Additional Information about Sofitel Luang Prabang Hotel

Address: Ban Mano, Luang Prabang 0600, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Price Range: ₹ 12,238 - ₹ 27,552 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Luang Prabang Hotel 5*
Number of rooms: 25
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Agoda, ACCOR and Jetsetter so you can book your Sofitel Luang Prabang Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Spa Hotel in Luang Prabang
#3 Luxury Hotel in Luang Prabang
#3 Business Hotel in Luang Prabang
#8 Family Hotel in Luang Prabang
#13 Romantic Hotel in Luang Prabang
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Luang Prabang Hotel staff and other travellers.
10 questions
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Questions? Get answers from Sofitel Luang Prabang Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room number 11 is very special with grand and close to restaurant and lobby.”
 of 5 bubbles sathap0rnm, 23 Mar 2017 | Read review
“Room 25 was great”
 of 5 bubbles mike30309, 29 Dec 2016 | Read review
“Choose a Heritage Suite - well worth the luxury!”
  • Heritage Suite
  • Gazebo with the suite
 of 5 bubbles Aneesh2011, 26 Dec 2016 | Read review
“Any room in this hotel is good they are all qhiet and not far from all of the hotels amenities”
 of 5 bubbles LaurieandSally, 18 Dec 2016 | Read review
“All the rooms are the same - just with or without pool”
 of 5 bubbles MsBoutique, 17 Dec 2016 | Read review
5 of 5