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We stayed for four nights in October 2012. Everything about this hotel was first rate. The room was spacious and clean. The setting on the river lovely and the staff were exceptional. The restaurant provided excellent food, probably the best we found in Laos. Thank...More
1 Thank MissyLorna
Response from LeBelAir R, Director of Sales at Le Bel Air Boutique ResortResponded 30 October 2012
Thank you for the time that you have taken to comments in the Trip Advisor Review.
For our rates will up by occupancy of the clients book early will have cheaper rates.
Your valuable and encouraging comments will certainly motivate us to continuously...More
We stayed in Le Bel Air for four nights from September to October 2012 having come from Cambodia. We didn't realise that they had a free airport pick up so remember to ask for this in advance.
The hotel greeted us with welcome drinks in...More
1 Thank Niall R
Response from Noy P, Director of Sales at Le Bel Air Boutique ResortResponded 5 October 2012
Dear "Niall R"
Thank you very much for your reviews, for airport pick up & drop off is free but you have to book in advance, after that we will arrange our staff to pick you up from the airport that time you have requested....More
We spent three nights in Le Bel Air hotel during September and we loved it. Le Bel Air offers a fantastic value for the price they charge. All the hotel employees were always very nice and always ready to assist us on our requests. We...More
3 Thank Igao Y
Response from NiRuk S, Director of Sales at Le Bel Air Boutique ResortResponded 5 October 2012
Hello 'Lgao Y'
Well this is very kind of you indeed, and we very much appreciate your posting this:).
Yes about our bungalow is Spacious, private, a garden oasis – our Garden Riverside Bungalows, with their large windows and private verandahs, all in natural wood,...More
Myself and friend spent 3 nights at the hotel and everything was just perfect.
Our room on 2nd floor was wooden decorated, room itself was huge whilst a 'transparent' bathroom and a balcony were also impressively huge, too. Since the hotel was located by the...More
1 Thank JimmyLovesJazz
Response from NiRuk S, Director of Sales at Le Bel Air Boutique ResortResponded 6 October 2012
Thank you for the time that you have taken to share your experiences and comments in the Trip Advisor Review following your recent stay at our resort.
And yes for our breakfast we are served buffet daily and will improve better and better....More
Me and my husband stayed for 4 nights in the hotel last week.
We stayed in the bungalows which was very big. Big hotub and fully equiped .
There was a sepearte half room for the closet and mini bar, alot of room.
To be honest - I don't know where you saw the "five" maybe it has to do with an older comment. Me and my wife have been over a long time frequent customers there, also brought our guests to stay. We'd a longer break we... More
To be honest - I don't know where you saw the "five" maybe it has to do with an older comment. Me and my wife have been over a long time frequent customers there, also brought our guests to stay. We'd a longer break we didn't visit the Hotel and so we've been really surprised about all the more negative changes. There have been more personal things we haven't been happy with - f. e. most of the staff we'd known and felt good with had left - as far we heard they're involved in building up a new Resort on the other side of the Mekhong. There have been other - temporary aspects - such like the different construction areas. But there have been also smaller and bigger things we didn't like anymore. Former owners invested a lot of work in the car of plants and pathes in the garden - which had been gone completly. Entering a room there always have been fresh flowers and some fruit - so there was a Gerbera changed into a musty straw flower after our four days stay - don't ask how the bananas looked like.
Other things have been more important - so the door of the shower cabin where some small, easy to change plastic parts had been broken and nobody took care - same like musty corners in the bathroom. What really made me feel sad have been the conditions of the buildings - where roof tiles had been broken - the straw at the REstaurant Pavillion was partly gone etc.. Maybe they have been on the way to change all this - everything might have been planned to become renovated - but they charged us a relatively high price even it was "off-season" - so you might imagine why we haven't been such happy about what was offered to us while staying.