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The Residency Hotel

Booking.comUS$ 127*
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#6 of 48 Hotels in Lahore
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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The Residency Hotel
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177 Reviews from our TripAdvisor Community

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Showing 165: English reviews
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Reviewed 5 days ago NEW

What can I say - perfection. I have stayed in many hotels here in Pakistan and all over the world but this have to be my favorite. There was nothing I didn't like about the hotel. From the initial welcome at the front desk to the doorman putting my suitcase into the car the following morning, everything was superb. The...

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Helpful?
Thank Muhammad H
theresidency, General Manager at The Residency Hotel, responded to this review

Dear Guest, I am delighted that you felt welcomed from the minute you entered “The Residency”, greeted by our friendly team members will be sure to share your gracious feedback with all involved. We always strive to deliver the best experience for our guests and I am pleased that you found our team members attentive and courteous. A comfortable stay...

Reviewed 1 week ago

ask for Mr. Suleman, he has been there for 16+ years, since the founding of the hotel. beautiful facility and great breakfast... staff needs a little bit of training but i believe they are working on this. out of the hotels in lahore, i would choose this one every time. context: i live in lahore and had my family stay...

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Helpful?
Thank benje w
theresidency, General Manager at The Residency Hotel, responded to this review

Dear Mr. Benji Williams, Thank you for your very kind words. I am delighted that we looked after you so well and I am so very pleased to hear that your parents with us lived up to the very high expectations upon which the hotel prides itself on. We hope to have the pleasure of welcoming you back again in...

Cambridge, United Kingdom
Reviewed 1 week ago

I arrived in Lahore after a long journey and the manager Mr. Amir Raza made the check-in process very quick and easy. He is perhaps one of the most friendliest and nicest of people I have met. The hotel is so well managed, clean and safe with several layers of security checks. It is situated in an upmarket residential area...

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Helpful?
Thank hdna333
theresidency, Manager at The Residency Hotel, responded to this review

Dear Guest, Greetings from “The Residency” Hotel Lahore! We are absolutely pleased to read that you enjoyed the genuine care and warm hospitality provided by our team. We are really Thankful to you for leaving such a glowing review and recommendation for the other travelers. It’s something we take great pride in. We hope to welcome you back soon for...

Doha, Qatar
Reviewed 1 week ago

Never had seen a receptionist as rude and aggressive as they have. I think his name is Amir. His threatening look makes you eel that he will hit you if you ask for an explanation for delay in checking in.

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Helpful?
2Thank rmuhammad01
theresidency, Manager at The Residency Hotel, responded to this review

Dear guest, Thank you for your feedback regarding your most recent stay. We were disappointed to read your review as your experience was not pleasant at Check in and room standard. You know that standard check-in time of hotel is “13:00hrs”, you came earlier and room wasn’t ready which was assigned to you. House Keeping made up the room as...

A TripAdvisor Member
Level Contributor
12 reviews
12 hotel reviews
1 helpful vote
Reviewed 2 weeks ago via mobile

This is a boutique hotel in a quiet surburb. The rooms and bathrooms are decent. The breakfast is limited but a decent enough buffet. Eggs are made to order. Service in the breakfast room is excellent especially by Sajid. There is a good gym and pool on the property. It is a bit overpriced for a three star type of...

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Helpful?
Thank A TripAdvisor Member
theresidency, Manager at The Residency Hotel, responded to this review

Dear Guest, Thank you very much for taking time out for reviews and your kind gesture. We are glad to know that our staff make your stay comfortable. “The Residency” Hotel assures you that the best services will be offered on your each and every stay. Our goal is the satisfaction of guests by providing quality services, as they expect...

Reviewed 3 weeks ago via mobile

It's a nice place with very cooperative staff especially Front office Manager Mr. Aamir Raza is very cooperative, and provided me with nice information about Lahore city and it's transport system which made my life easier. Rooms are excellent, Very cool place with nice Gym and pool.

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Helpful?
Thank Khurram S
theresidency, Manager at The Residency Hotel, responded to this review

Dear Mr. Khurram Shahzad, Thank you very much for taking time out for reviews and your kind gesture. We are glad to know that our staff make your stay comfortable. “The Residency” Hotel assures you that the best services will be offered on your each and every stay. Our goal is the satisfaction of guests by providing quality services, as...

UK
Reviewed 4 weeks ago

Pick-up from airport was on time. Room was large, however smelt of food, and so they switched me to a different room straightaway. Brilliant Gym, puts most hotels in the west to shame! Good choice of food, responsive staff, great location close to liberty market etc

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Helpful?
Thank Psolanky
theresidency, Manager at The Residency Hotel, responded to this review

Thank you for giving us a perfect rating. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

Reviewed 20 March 2017 via mobile

This was the worst hotel experience of my life so far. In essence: if you don't want to feel abused and ripped off, argue about excessive charges, unexpected payments procedures, don't like blackouts, weak cold showers and value very basic hygiene in your bathroom or sharing your pool with a local gym.. Don't go there It is all a matter...

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Helpful?
2Thank Pico L
theresidency, General Manager at The Residency Hotel, responded to this review

“The Residency” is a 3 star boutique hotel providing 4 star facilities. We focused on personalized services, each and every guest is imperative for us. We believe that every guest deserves comfort, cozy and best of amenities and services with personalize touch, and we do strive for the same towards our customers/guests. From reservation to your checkout SOP is strictly...

Nuremberg, Germany
Reviewed 12 March 2017

Plus: Good location, high security and very friendly staff! Had 4 rooms for 4 nights 1st: very strong smoke reek, refused it outright 2nd: good but only available for one night 3rd: Horrible: extremely hard bed with back pain, no warm water in shower, window right next to very dirty and big AC unit right on the room's balcony 4th:...

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Helpful?
Thank Gottfried G
theresidency, Manager at The Residency Hotel, responded to this review

Dear Guest, Thank you for your reviews. We are always looking at ways we can improve our guest experience. We treat all our guest feedback with importance and adjusted where ever possible. We assure you that you will see the improved quality and services on your next visit. Best Regards, Manager The Residency Hotel

Reviewed 6 March 2017

Though my room was not especially charming, facing a wall, I enjoyed my two week long stay as I always felt safe and appreciated the friendly staff. This was important to me especially as I spent one week on my own as a female traveller. The breakfast is very good and many services are available. I also appreciated the fact...

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Helpful?
Thank Julia T
theresidency, Manager at The Residency Hotel, responded to this review

Dear Julia Thank you very much for taking time out for reviews and your kind gesture. We are glad to know that our entire staff make your stay comfortable. “The Residency” Hotel assures you that the best services will be offered on your each and every stay. Our goal is the satisfaction of guests by providing quality services, as they...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
As the first boutique hotel in Lahore The Residency strives to give you a different experience on your journey. Situated in the heart of Lahore, The Residency creates a peaceful colonial-styled haven. Its size ensures our guests the highest level of personal attention as well as privacy and security. Our sole purpose is your satisfaction.The Residency Hotel combines extravagant elegance with the warmth of a traditional Asian welcome. Featuring 50 opulent guestrooms and suites elegantly designed with a magnificent view, you get the first class hotel facilities like, 24 Hrs. room services, Coffee Shop, Restaurant, high speed wireless internet connectivity, ISDN phone line, Fitness club, Spa, Swimming Pool, laundry services, to name a few. ... more   less 

Additional Information about The Residency Hotel

Address: 39-A Gulberg-V | Off. Zafar Ali Road, Lahore 54000, Pakistan
Region: Pakistan > Punjab Province > Lahore
Price Range: ₹ 7,434 - ₹ 10,860 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Residency Hotel 4*
Number of rooms: 42
Reservation Options:
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Also Known As:
Residency Hotel Lahore
Hotel Style:
#2 Business Hotel in Lahore
#2 Best Value Hotel in Lahore
#3 Family Hotel in Lahore
#5 Luxury Hotel in Lahore
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Questions & Answers

Here's what travellers have asked, with answers from The Residency Hotel staff and other travellers.
6 questions
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Questions? Get answers from The Residency Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Mr. Sulehry”
muhammadh466, 22 Apr 2017 | Read review
“Bring your own slippers as carpets are filthy and room slippers are used and dirty.”
rmuhammad01, 15 Apr 2017 | Read review
“3rd Floor seem to be the better rooms”
  • This A/C unit sat in the middle of the balcony
  • This is in the bathroom of the more expensive bigger room
gottfriedg559, 12 Mar 2017 | Read review
“It's in a quiet area so o problems there.”
Foggydo, 4 Feb 2017 | Read review
“Health Club access has additional charges not included in the booking cost.”
FarazTalat, 18 Dec 2016 | Read review
5 of 5
Booking.com
US$ 127* /night
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TripAdvisorUS$ 127
Hotels.comUS$ 142
TravelocityUS$ 142
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Prices are for 1 room, 2 adults
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