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Helnan Palestine Hotel

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353 Reviews from our TripAdvisor Community

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Showing 293: English reviews
Cairo, Egypt
Reviewed 1 November 2016

I spend three nights, four days, the weather was perfect, ideal for reference. The beach is magnificent, quite by this time of the year, soft music in the air coming while you are watching the view. You can order any snack, juice, coffee. Room is clean with all facilities, stuff is helpful.

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Helpful?
3Thank monaamohsen
Ahmed A, Rooms Division Manager at Helnan Palestine Hotel, responded to this review

Dear Ms. Mona, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Ali Rooms Division Manager rdm.alex@helnan.com

Reviewed 29 October 2016

The view was amazing,the rooms have a balcony with a view that you shouldn't miss, a little bit expensive , The dinner buffet was average, The staff was kind and well trained. The hotel is far from the center of the City.

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Helpful?
1Thank Amr G
Ahmed A, Rooms Division Manager at Helnan Palestine Hotel, responded to this review

Dear Mr. Amr, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Ali Rooms Division Manager rdm.alex@helnan.com

Reading, United Kingdom
Reviewed 29 October 2016 via mobile

Excellent hotel with amazing views and a private beach. I spent 3 nights with my family and enjoyed the sunshine around the beach and pool area. Breakfast is delicious with endless choices. Room is clean and everything works brilliantly with so many TV channels. Reception staff who met us ( Nabil and Sara) were very polite and extremely efficient. Definitely...

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Helpful?
1Thank Manal S
Ahmed A, Rooms Division Manager at Helnan Palestine Hotel, responded to this review

Dear Ms. Manal, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Ali Rooms Division Manager rdm.alex@helnan.com

Doha
Reviewed 27 October 2016 via mobile

Hotel location The location is fabulous it is located inside Montaza place park which located in beautiful area directly on the Mediterranean sea, it is a charmed area with historical landmarks and greenery every where, but no much entertainment at night to do, we had to go out the Montaza for shopping and cinemas and every time we come in...

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Helpful?
1Thank M2M 0
Ahmed A, Rooms Division Manager at Helnan Palestine Hotel, responded to this review

Dear Valuable guest , Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Ali Rooms Division Manager rdm.alex@helnan.com

Port Said Governorate, Egypt
Reviewed 24 October 2016 via mobile

I spent 3 nights at helnan hotel in alexandria the view is amazing it is unique because it is inside montazah garden but the beach of the hotel is not good you can't find sandy shore to enjoy it you have to use the other side cabinets shore after jumping to it and when you swim in the beach you...

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Helpful?
1Thank eman55
Ahmed A, RDM at Helnan Palestine Hotel, responded to this review

Dear Ms. Eman, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Ali Rooms Division Manager rdm.alex@helnan.com

Cairo, Egypt
Reviewed 23 October 2016

I recently revisited at Helnan Palestine Hotel over the summer and i have to say that it was quiet an enjoyable stay. The most apparent thing is how the hotel staff (everyone) is willing to help, assist and make your stay that much more memorable. The renovations and hotel is general are a definite plus and i was glad to...

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Helpful?
1Thank Hanan O
Ahmed A, RDM at Helnan Palestine Hotel, responded to this review

Dear Ms. Hanan, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Ali Rooms Division Manager rdm.alex@helnan.com

Reviewed 19 October 2016 via mobile

Great location,delicious restaurants ,friendly staff, nice activities for kids You can enjoy water sports The view is fascinating and the rooms are furnished old and nice Motazah is a wonderful place to have a walk around

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Helpful?
1Thank Marwa K
Ahmed A, Rooms Division Manager at Helnan Palestine Hotel, responded to this review

Dear Ms. Marwa, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Ali Rooms Division Manager rdm.alex@helnan.com

Jubail
Reviewed 18 October 2016

Did not like the culture of giving tips to get services Overall, the Hotel is clean and good to stay in Would be better if the culture changed (by training or any other means) this is one of the Hotels that i love to stay in

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Helpful?
1Thank Sherif D
Ahmed A, Rooms Division Manager at Helnan Palestine Hotel, responded to this review

Dear Mr. Sherif, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level...

Cairo, Egypt
Reviewed 14 October 2016

This is my second review about the hotel Hardly could fault anything this time except I recommend rooms with a palace view specialy in summer I hope next time the price includes Bed and Breakfast not only bed

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Helpful?
Thank hobz979
Ahmed A, Rooms Division Manager at Helnan Palestine Hotel, responded to this review

Dear valuable guest, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Ali Rooms Division Manager rdm.alex@helnan.com

Reviewed 7 October 2016 via mobile

Ever wondered what the best place you have ever been is? Well, you won't wonder anymore after your visit to this extravagant hotel. Views, staff, services, vibe and food are to name but a few of the wonders in this place. Relax and enjoy!

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Helpful?
Thank ShereefIbrahim
Ahmed A, Rooms Division Manager at Helnan Palestine Hotel, responded to this review

Dear Mr. Ibrahim, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Ali Rooms Division Manager rdm.alex@helnan.com

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The Hotel is The civic & social center of Alexandria, known for its commitment to excellence in service & hospitality,The hotel is a five star deluxe hotel, situated in a unique location and embracing the Mediterranean and providing harmonious scenery. The vast magnificent gifts of nature, 350 acres of gardens and golden sandy beaches surround its bay. The hotel faces one of the most famous historical landmarks in Alexandria, "Royal Palace" which was once the site where the late Egyptian royal family vacationed. ... more   less 

Additional Information about Helnan Palestine Hotel

Address: Montazah Garden Palace, Alexandria 21599, Egypt
Region: Egypt > Alexandria Governorate > Alexandria
Price Range: ₹ 6,008 - ₹ 11,743 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Helnan Palestine Hotel 5*
Number of rooms: 218
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com and Travelocity so you can book your Helnan Palestine Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Helnan Palestine Alexandria
Helnan Palestine Hotel Alexandria
Hotel Style:
#3 On the Beach Hotel in Alexandria
#4 Spa Hotel in Alexandria
#7 Business Hotel in Alexandria
#8 Luxury Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Helnan Palestine Hotel staff and other travellers.
9 questions
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Questions? Get answers from Helnan Palestine Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor, sea view room”
 of 5 bubbles 352deeb, 12 Jan 2017 | Read review
“Side view in summer (cooler and quieter), swimming area view starting from October.”
 of 5 bubbles monaamohsen, 31 Oct 2016 | Read review
“Room overlooking the king's palace is more tranquil and serene than the pool side view.”
 of 5 bubbles HananO_12, 22 Oct 2016 | Read review
“Sea Side, Bridge View”
 of 5 bubbles 822sherifd, 17 Oct 2016 | Read review
“I recommend the palace view side”
 of 5 bubbles hobz979, 13 Oct 2016 | Read review
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