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Hilton Alexandria Green Plaza

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Hilton Alexandria Green Plaza
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1,004 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Alexandria Green Plaza
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Showing 911: English reviews
Reviewed 25 July 2016

It's not my first time there. The rooms are clean and spacious. Wifi is horrible in the rooms unless you're close to the room door. Don't expect a view. It's either to the outdoor mall or the to back of another building. People are smoking in the lobby. Some companies are taking the lobby bar as an office so you...

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Helpful?
1Thank Tarek A
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Tarek, Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write this constructive review. We greatly appreciate every feedback made by our guests as we constantly strive to achieve the highest quality standards. I am delighted that you are satisfied with some of the services provided to your...

Cairo, Egypt
Reviewed 25 July 2016

want to have a long holiday there , as it was a great experience with an amazing hospitality . also I want to thank all the stuff , you really made my day with your lovely smile which I found it everywhere :)

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Helpful?
2Thank hnader
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Guest, Thank you indeed for your nice comments on Tripadvisor and for your time posting them, we are very happy you have enjoyed your stay with us and we are honored that you have given us the 5* rating. Waiting for you to visit us again, soon we hope. With my kindest regards Aya Helmy Executive Secretary to the...

Reviewed 23 July 2016 via mobile

Helpful team, good lounge, wonderful room, problem with internet could not be solved for my laptop. Pool is warm and clean, food is good, mall is in the same place for shopping. Early check in i could have. You don't need to get out of green plaza.

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Helpful?
1Thank Ahmed H
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Ahmed, Thank you indeed for your nice comments on Tripadvisor and for your time posting them, we are very happy you have enjoyed your stay with us and we are honored that you have given us the 4* rating. Waiting for you to visit us again, soon we hope. With my kindest regards Aya Helmy Executive Secretary to...

Reviewed 23 July 2016 via mobile

Royal suite Very roomy suite, well furnished. Carefully maintained. Huge bathroom with Jacuzzi and showroom. Room Service is excellent, complementary fruit basket was delivered shortly after our arrival. Small fees for car parking. Located inside a plaza where lots of mid and high range shops. Surrounded by many known restaurants and fast food shops, arcade zone for kids and a...

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Helpful?
1Thank Ahmed E
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you so much for posting your nice comments on Tripadvisor. We are very delighted you have enjoyed your stay with us and honored that you have given us the 5* rating. We will always work harder and do whatever possible to maintain and exceed their expectations because that is what they deserve. Looking forward to welcoming you again at...

Dubai
Reviewed 23 July 2016

Excellent hotel and hospitality, they tear you well and care about details that you need .. They observe what you like and they do it always. Clean rooms, good food .. Nice people .. Placed in a mall "open air" where u can shop and walk .. You don't need to go anywhere else

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank 487gehanr
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Ms. Gihan, Thank you indeed for your nice comments on Tripadvisor and for your time posting them, we are very happy you have enjoyed your stay with us and we are honored that you have given us the 5* rating. Waiting for you to visit us again, soon we hope. With my kindest regards Aya Helmy Executive Secretary to...

Cairo, Egypt
Reviewed 22 July 2016

Team is great and showing awesome service & they have a sense of urgency, please keep it up and wish you a continuing success. The only point can add another value is to have a check in/out reception close to executive floor

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Helpful?
Thank arabee27
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you so much for posting your nice comments on Tripadvisor. We are very delighted you have enjoyed your stay with us and honored that you have given us the 5* rating. We will always work harder and do whatever possible to maintain and exceed their expectations because that is what they deserve. Looking forward to welcoming you again at...

Giza Governorate, Egypt
Reviewed 22 July 2016 via mobile

It is not the first time to stay there. But my last one was the worst. The receptionist said untrue things. They told me these rooms are just renovated, i was happy, once entered the bathroom, i discovered that the hilton engineer did not check the rooms after they received it from the contractor, so the rooms was not suitable...

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Helpful?
1Thank Rania H
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Ms. Rania, Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to share with us this review as we greatly appreciate every feedback from our guests and constantly strive to achieve the highest quality standards. However, based on your problems mentioned here, I am really concerned to notice that you...

Reviewed 21 July 2016

Very nice place to stay in for leisure or business, all shopping, dinning and kids facilities places, would recommend for others to go to Hilton Green Plaza. The staff are very helpful and the Executive Lounge was very nice.

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Helpful?
1Thank Rania E
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Ms. Rania, Thank you so much for posting your nice comments on Tripadvisor. We are very delighted you have enjoyed your stay with us and honored that you have given us the 5* rating. We will always work harder and do whatever possible to maintain and exceed their expectations because that is what they deserve. Looking forward to welcoming...

Taba, Egypt
Reviewed 21 July 2016

I would like to thank all Hilton Alexandria Green Plaza team for great efforts for me and my family, rooms were new, nice view and connected, Food was tasty, all services were great, That is normal as Hilton Alexandria Green Plaza team is the best team ever, My family and I enjoyed our stay and for sure will back again...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank WeaamMoustafa
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Weaam, Thank you so much for posting your nice comments on Tripadvisor. We are very delighted you have enjoyed your stay with us and honored that you have given us the 5* rating. We will always work harder and do whatever possible to maintain and exceed their expectations because that is what they deserve. Looking forward to welcoming...

SAUDIA
Reviewed 17 July 2016

every time i book in hilton green plaza feel sorry about this choice if u dont ask about u rights u dont have what u deserve i am diamond h honers i talk before i go to hotel to officce reception manger who talled me will upgrade to my room and it is done but service from house keeping is...

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Helpful?
1Thank EHABMA1397
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Valued Guest, Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to share with us this constructive review on Trip Advisor. We greatly appreciate every feedback from our guests as we constantly strive to achieve the highest quality standards. However, based on your relatively low rating and problems mentioned here,...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Shop until you drop at the Hilton Alexandria Green Plaza hotel in the Green Plaza Mall, with 370 shops, a cinema and a Fun Castle. Do business in the largest conference room in Alexandria or the Executive Lounge, just 10 minutes from the airport. Relax later in the pool, or sample the 6 bars and restaurants Property Highlights- Executive Floor and Lounge - Largest ballroom in the city - Outdoor swimming pool with cabanas. ... more   less 

Additional Information about Hilton Alexandria Green Plaza

Address: 14th of May Bridge Road | Smouha, Alexandria 21599, Egypt
Region: Egypt > Alexandria Governorate > Alexandria
Price Range: ₹ 9,476 - ₹ 15,928 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Alexandria Green Plaza 5*
Number of rooms: 314
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Hilton EMEA and Expedia so you can book your Hilton Alexandria Green Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Alexandria Green Plaza Hotel Alexandria
Hilton International Alexandria
Alexandria Hilton
Hotel Style:
#2 Family Hotel in Alexandria
#3 Luxury Hotel in Alexandria
#4 Business Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Alexandria Green Plaza staff and other travellers.
6 questions
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Questions? Get answers from Hilton Alexandria Green Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“very high speed internet, very large rooms, very cleaned rooms”
 of 5 bubbles 25amirm, 7 Feb 2017 | Read review
“Go for executive”
 of 5 bubbles 335maysaram, 28 Jan 2017 | Read review
“Pool view is a very good start of the day”
 of 5 bubbles Ib_Gad, 12 Jan 2017 | Read review
“Get a room facing inside away from main road as they cannot drive here without honking”
 of 5 bubbles Tex2017, 10 Jan 2017 | Read review
“Executive floor room”
 of 5 bubbles TalaatE, 8 Jan 2017 | Read review
5 of 5