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Is unbelievable how a very poor management can damage the image to a relatively good location: no good service, no flexibility, no customer care, robot service, no functional electronic system. Wish I never checkin in this location, terrible experience, I do not recommended!
We went in a group, the two lifts were completely inadequate, it took us 30 minutes to get to our room and don't mention getting to breakfast!. The stairs are not accessible, emergency use only! We eventually used a service lift.
In the room the...More
Although I probably prefer small, charming historic hotels, we were on a tour and stayed here 2 nights while in Sibiu. It was great-close to the walled city with an excellent breakfast, updated rooms that were in very good condition. I would recommend as a...More
Response from Mirabela P, Public Relations Manager at Ramada SibiuResponded 28 August 2015
We are very pleased to read your short but definitely beneficial to future Ramada Sibiu travellers regarding your experience of staying with us. On behalf of our team thank you for your valuable and motivating feedback especially for recommending us.
We look forward...More
Great room,clean and spacious, and the location good near the center , but the fact that it has only two small elevators made our transportation up and down very difficult. I wouldn't recommend it for big groups.
The buffet was unacceptable. We were treated like being unseen. There were no portions although they had already been informed for our 80 persons coming to the hotel, and the explanation was that there is a portion for every person. Where on earth is the...More