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Real Plaza Hotel Suites

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#42 of 82 Hotels in Antigua
Certificate of Excellence
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1 room 2 adults 0 children
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Real Plaza Hotel Suites
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136 Reviews from our TripAdvisor Community

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Showing 39: English reviews
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ilturquoise
Reviewed 7 March 2017

This hotel is situated a little way out of town but it is worth it for the nice rooms, fabulous garden, great pool and filling breakfast. The reception area is a little lacklustre and there is no bar. With that and the restaurant closing early afternoon this makes for a lack of atmosphere, though that did not bother me.

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Thank ilturquoise
Estefania Q, Gerente at Real Plaza Hotel Suites, responded to this review

Dear Ilturquoise, We appreciate you shared your comments with us and other possible guests! The fact that you enjoyed your stay made us very happy, thank you for your kind words. We will open a bar when our new restaurant is ready, I hope you may see it when you comeback! Best regards, MEQ.

San José
Reviewed 3 January 2017 via mobile

Just arriving the girl on the reception charge me 25 dollars more by mistake? The Rooms smell, the blanket smell like kept for ages. And is not soft at all. The breakfast is pretty ugly nothing taste like it should, the cheese taste like plastic, the bred is hard and cold. The pool is not usable in this month of...

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Thank Rolando A
Estefania Q, Gerente at Real Plaza Hotel Suites, responded to this review

Dear Mr. Rolando A., I'm very sad to hear about your bad comments. We have done everything in our power to make it up to you, since you have been complaining about everything. We work really hard all the time in order to provide a great service and improve it daily. We returned the money you were accusing us of...

New York City, New York
Reviewed 18 December 2016

This hotel was fine for one night in my opinion. They advertise a restaurant but it only serves breakfast and lunch so I had to go elsewhere for dinner. Breakfast was tiny. I had a suite which was more than adequate for my needs and the garden was lovely with a large pool.

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Thank alec s
Estefania Q, Gerente at Real Plaza Hotel Suites, responded to this review

Dear Alec s, Thank you very much for sharing your opinion. We are pleased to know how much you enjoyed our garden and pool. I would like you to know that we are in process of building a new restaurant that will have a 24 hr service. Hopefully next time you come you may enjoy it. Best regards, María E....

Guatemala
Reviewed 21 August 2016 via mobile

I can honestly say that I won't be returning. Hot water on and off. Breakfast was really un satisfying. The restaurant service was bad. Beds must be as old as Antigua is and the pillows will make your neck stiff. Front desk mas was really nice, though.

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Helpful?
Thank saranate
Estefania Q, Gerente at Real Plaza Hotel Suites, responded to this review

Dear Saranate, We appreciate that you share your comments with us. I am very surprised to see how bad your experience was, since we just changed our beds and pillows a few months ago. We really hope you may come back some day, so you could give us a second chance to impress you, we know we will. We work...

Reviewed 21 August 2016

We stayed there in Aug 2016, 3 families, with elderly people and children. Everything was great: check-in, check-out, rooms, cleanness, food, quite kind, the silence to rest at night. This hotel is quite near walking of the "Mercado de Artesanías" and also about 600 mts from Antigua central park. The best was the staff kindness and the silence to rest....

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1Thank Alberto V
Estefania Q, Gerente at Real Plaza Hotel Suites, responded to this review

Dear Alberto V, Thank you very much for your sharing those kind words! We are very pleased to know how much you enjoyed your stay, we hope to see you and your family here again! It was a real pleasure to have you as our guests. Best regards, María E. Quiroa

Reviewed 19 July 2016

The place is amazing. The people are great and helpful and nothing but nice. The ammenities are great and clean and well mantained. The rooms are pretty and the the cleaning personnel deep clean, I am a witness. Will stay again..

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Thank Billy R
Estefania Q, Gerente at Real Plaza Hotel Suites, responded to this review

Dear Mr. Billy R, It is good to know you had a great time! Thank you very much for sharing your comments with everyone, we are glad that you enjoyed your stay. We hope to see you again! Best regards, María E. Quiroa

Reviewed 1 June 2016 via mobile

I had a terrible experience at this hotel, first of all I booked it cause of the pool a day jacuzzi. The jacuzzi was cold and the pool too and it closes at 6 so when me and my fiance came back from Antigua we couldn't go to the pool which is what we were looking forward to, plus they...

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Thank Liz N
Estefania Q, Gerente at Real Plaza Hotel Suites, responded to this review

Dear Liz N, We are very sorry to hear about your bad stay, it has been a hot weather here in Antigua and it´s beginning to bother everyone. We will definitely make sure to get fans or A/C as soon as possible. Also, we will improve our food and beverage services with our bran new restaurant next month, hopefully you...

Los Angeles, California
Reviewed 28 May 2016

We stayed there for nearly a week in May, 2016. I was there for hiking opportunities, and my wife wanted to see the city. Generally, this is a nice hotel, with a good price and adequate breakfast. It is quiet, and you'll get a good nights sleep there. But... Like another reviewer, there was no hot water in my room....

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1Thank Thomas M
Estefania Q, Gerente at Real Plaza Hotel Suites, responded to this review

Dear Thomas M, We are very sorry for the inconvenience you had to get through in your stay with us. It has been a never ending fight with the hot water but we are already have a solution; hopefully you may come back and check on our improvements! You'll entirely fall in love with it! Best regards, María E Quiroa

Reviewed 21 May 2016

Excellent bed and breakfast. Colonial style structure, excellent pricing, must make reservations before planning to go there. Small private place. Clean sheets, clean beds, clean showers and bathroom.

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Helpful?
Thank Alejandro M
Estefania Q, Gerente at Real Plaza Hotel Suites, responded to this review

Dear Alejandro M, Thank you very much for your comments! We are pleased to know that you enjoyed your stay. We'll hopefully see you soon. Best regards, María E. Quiroa

Reviewed 25 April 2016

This hotel is beautiful, quite simply. That is, the hotel, its gardens, and the rooms are all very striking and well decorated. Our room was clean and attractive, and no complaints could be aimed at any of the aspects of the appearance of the place. The service in the breakfast area was pleasant and efficient, and we felt more at...

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Helpful?
Thank Town P
Estefania Q, Gerente at Real Plaza Hotel Suites, responded to this review

Hello dear Town P, Thank you very much for your comments! We will definitely check which of the solutions that you said would fit best, thank you. Hopefully you may come back and see the improvements that we make. Best regards, María E. Quiroa

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Real Plaza is located close to the central park of Antigua Guatemala, where peace and quietness are warranted. The garden is surrounded by the colonial style suites. Its interiors are designed with unique details.We offer 27 luxurious rooms, swimming pool, spa, beautiful gardens, restaurant and parking lot. ... more   less 

Additional Information about Real Plaza Hotel Suites

Address: 9a. Calle Poniente No. 40, Antigua 03001, Guatemala
Region: Guatemala > Sacatepequez Department > Antigua
Price Range: ₹ 3,981 - ₹ 8,861 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Real Plaza Hotel Suites 3*
Number of rooms: 27
Reservation Options:
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Also Known As:
Real Plaza Hotel Antigua
Hotel Style:
#14 Family Hotel in Antigua
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Questions & Answers

Here's what travellers have asked, with answers from Real Plaza Hotel Suites staff and other travellers.
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Questions? Get answers from Real Plaza Hotel Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spacious and clean”
ilturquoise, 7 Mar 2017 | Read review
“ground floor rooms are quite good”
466alecs, 18 Dec 2016 | Read review
“Bring mosquito repellent if your stay is during hoy weather, no A/C”
billyr141, 19 Jul 2016 | Read review
“Jacuzzi rooms are not worth the extra $$$ as the water just trickles out and takes the jacuzzi hours and hours to fill up.”
gastronom0, 18 Mar 2015 | Read review
“Ask for a room with a balcony!!”
aR011ingSt0ne, 11 Mar 2015 | Read review
5 of 5