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El Carmen Hotel

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Traveller (75)
Room & Suite (27)
Dining (12)
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Overview
  • Excellent36%
  • Very good31%
  • Average18%
  • Poor9%
  • Terrible6%
Travellers talk about
“central park”(10 reviews)
“great rooftop”(3 reviews)
“rooftop area”(2 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Airport Transportation
Family Rooms
Multilingual Staff
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (244)
There are newer reviews for El Carmen Hotel
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Traveller rating
31
36
21
13
6
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31
36
21
13
6
Show reviews that mention
All reviewscentral parkgreat rooftoprooftop areawhere breakfast is servedcolonial architecturethe wi fitwo nightspleasant staywe loved our staythe main squarehigh ceilingsperfect locationblockguatemalamarkettoiletriesmattress
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31 - 35 of 107 reviews
Reviewed 22 August 2016

Good service, clean rooms, breakfast included witch was delicious, highly recomended. The hotel is very close to good restaurants, coffee shops, and bars, you can go walking, pretty safe. Parking is a little complicated in high season.

Review collected in partnership with this hotel
Thank pherna_278911
Response from El Carmen H, Director de Relaciones con Clientes at El Carmen HotelResponded 16 March 2018

We aprecciate your comments, we are glad to hear that you enjoyed our services, we hope to see you soon!

Reviewed 23 July 2016

We were there for two days in July 2016 with a group of 14 people. The hotel has recently gone through a facelift and all the rooms are very nice. However, there is only once source of ventilation--windows that open onto the interior courtyard. That...More

Thank jrhouser39
Response from El Carmen H, Front Office Manager at El Carmen HotelResponded 27 July 2016

Thank you for your comments, we have appreciate them and will start working on addressing this matters.

Reviewed 20 July 2016

We arrived in the evening and to our surprise no parking. We asked for help at the front desk guy and he said he didn't know any place. He didn't offer to help seeing that I had 3 children not even for door. After checking...More

Thank Billy R
Response from El Carmen H, Front Office Manager at El Carmen HotelResponded 21 July 2016

Good day, we value your comments and will look into this matter immediately, could you tell us the name of the person who was at the front desk? We assure you we will take the necessary measures to assure this doesn't happen again.

Reviewed 2 July 2016

El Carmen is within walking distance of all you want to see in Antigua! The beds were super comfortable. The linens were 4 star. Hotel was very clean. The dining area is beautiful and they serve the best breakfast ever. Definitely four star service!! The...More

Thank mkking2016
Response from El Carmen H, Director de Recepción at El Carmen HotelResponded 18 July 2016

Thank you for your comments, we are happy to hear your stay with us was pleasant. We have also taken note of your point and are working on improving.

Reviewed 10 June 2016

My husband and I are semi frequent travelers to Antigua, we love the town, but we live on a budget, so when a friend came to visit we decided to try El Carmen because of its reasonable price and excellent reviews. While there are some...More

Thank BethanyVC
Response from El Carmen H, Director de Recepción at El Carmen HotelResponded 18 July 2016

We appreciate all your comments and we have been working on every aspect mentioned, we hope to have you back again so we can make sure you have a pleasant experience with us.

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About
Amenities
Top amenities
Breakfast included
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Breakfast included
Multilingual Staff
Airport Transportation
Meeting Rooms
Laundry Service
Breakfast Available
Things to do
Restaurant
Details
Price range
US$ 52 - US$ 106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 52 - US$ 106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (75)
Room & Suite (27)
Dining (12)
Family and Play Areas (2)
Questions & Answers
Ask a question
Sara P
30 August 2016|
Answer
Response from El Carmen H | Property representative |
Buenas tardes Sara, este medio no nos permite escribir direcciones pero nos puede buscar en internet
0
Votes
littlenikki2015
11 August 2015|
Answer
Response from El Carmen H | Property representative |
Good day, we work with many different agencies who send many groups to our hotel so we might be the hotel you are looking for. Please let us know if you wish any further information.
0
Votes
Room Tips
"Ask for a room towards the back of the hotel and get the coffee from the bar downstairs!"
Read review
"We had 3 rooms. 2 were beautiful but a little warm. Ask for a fan. My room was triple and had air..."
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"Do use the breakfast hotel, perfect to start your day!"
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"Very clean and safe"
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