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El Carmen Hotel

TravelocityUS$ 54*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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El Carmen Hotel
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189 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Guatemala
Reviewed 22 December 2015

It's a great place to stay @ Antigua, I was overall happy, the hotel and staff were top class, clean, Safe, beautiful rooms, I would defínetly recommended it, I can't wait to come back , thank you :) :)

Review collected in partnership with this hotel
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Helpful?
Thank kwannie2015
El Carmen H, Front Office Manager at El Carmen Hotel, responded to this review

We can't wait to have you back! It will be our pleasure to serve you again.

Roseville, California
Reviewed 3 December 2015

I have nothing but good things to say about the E Carmen Hotel. The staff was extremely friendly and courteous and the accomodations were excellent. The free breakfast was delicious and everyone there went out of their way to make sure that our stay was a pleasant one

Review collected in partnership with this hotel
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Helpful?
Thank rlj1528
El Carmen H, Front Office Manager at El Carmen Hotel, responded to this review

Thank you for your comments, it was a pleasure having you with us. We hope you can visit again in a near future.

Reviewed 22 November 2015 via mobile

Starting that thyey changed my room because it was under constructio, and changed me to the other hotel. The front desk Guy not nice. The room smelled quite funny. Beds are nice, we had the laundry room on top of our room so they wake me up at 7 because of that. Restaurant service it took like 20 so the...

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Helpful?
Thank Richy G
Reviewed 21 November 2015 via mobile

The room we stayed in was very very moldy. You couldn't see it but you could smell it as soon as you walked in. Hotel staff was nice but the place is noisy in the morning. Very centralized so it is a convenient walk to most places in Antigua.

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Helpful?
Thank Rick S
Guatemala City, Guatemala
Reviewed 15 November 2015 via mobile

I booked a room with the pictures on the website prepaid the room when I got there they gave a hole in the wall I felt defrauded By the pictures on the website I will inform the better business bureau so they can due an investigation to the fraudulent practices

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Helpful?
1Thank MarioCastrolaw
Libny L, Front Office Manager at El Carmen Hotel, responded to this review

We are sorry you didn't like the room assigned, nevertheless, all of our pictures are real and have many clients who have enjoyed our rooms. We offered an upgrade to another hotel and the client declined.

Reviewed 9 November 2015 via mobile

We stayed as a group of 8 here and we were really happy. The location is awesome! One block away from Central Park and close to everything. Great banana bread just around the corner at the bakery! Every day the rooms were returned to tidy first state with fresh towels. In the mornings you choose from the large menu of...

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Helpful?
Thank Alexograce
Libny L, Front Office Manager at El Carmen Hotel, responded to this review

Thank you for your wonderful comments, we are pleased to hear you enjoy your stay. As of today we have made a change on the breakfast service to assure the noise is the mornings will be gone. We hope to have you back!

Guatemala, Guatemala
Reviewed 20 October 2015

My wife and I stayed there over the weekend. The location is excellent. You have popular locations like the Central Park, The Cathedral, Mono Loco, the Arch Street and the Market very close. When you enter the hotel it looks like a nice place and it is. The staff was very helpful from the beginning. We were given a room...

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Helpful?
Thank Oscar L
Libny L, Front Office Manager at El Carmen Hotel, responded to this review

We appreciate your comments, our staff is always willing to give the best service to our clients. As you know the noise coming from outside is not something we can control, we have called the police multiple times and there is nothing they can do either. We take this matter very serious and are working on a solution.

Guatemala
Reviewed 15 September 2015

Rooms have a good size and they are very well ornamented with the whole Antigua colonial style. The hotel is one block away from the park and most restaurants and bars. Free breakfast was good too. Great view from the roof.

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Helpful?
Thank juanm7202
Libny L, Front Office Manager at El Carmen Hotel, responded to this review

Thank you for your comments, we hope to have you back soon.

Lima
Reviewed 30 August 2015

I stayed here for 17 days in June and am well acquainted with travel in Latin America. This was a very typical tourist Hostel/Hosteria/Traveler hotel. I had a pretty comfortable stay here. Pay was really reasonable but I got a discount through a friend. Our first room was the room looking right over into the courtyard where breakfast is served...

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Helpful?
1Thank Marissa P
Libny L, Director de Recepción at El Carmen Hotel, responded to this review

Thank you for your comments, as you know the noise problems coming from other guests does not depend on us but we are working hard into solving this. We are glad you enjoyed our delicious breakfast and hope you visit again soon.

Reviewed 21 August 2015

Like many Antigua hotels, El Carmen has a charming courtyard atrium where you can eat a B+ breakfast cooked by the wait staff right near your table. The hotel desk staff are really friendly and helpful (like when I lost my room key). Rooms are simple and don't expect much for amenitites, but the price reflect the simplicity and it's...

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Helpful?
Thank Matt W
Libny L, Director de Recepción at El Carmen Hotel, responded to this review

Thank you for your comments, we are deffinitely always trying to improve our services and will take note of your remarks. We hope you can visit us on your next trip to Antigua.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Breakfast included
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Meeting Rooms

Additional Information about El Carmen Hotel

Address: 3a Avenida Norte 9, Antigua 03001, Guatemala
Region: Guatemala > Sacatepequez Department > Antigua
Price Range: ₹ 3,029 - ₹ 5,993 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Carmen Hotel 3*
Number of rooms: 22
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Also Known As:
Hotel El Carmen
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Questions & Answers

Here's what travellers have asked, with answers from El Carmen Hotel staff and other travellers.
4 questions
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San Pedro Sula, Honduras
Wakefield, United Kingdom

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Questions? Get answers from El Carmen Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do use the breakfast hotel, perfect to start your day!”
  • Welcoming room we got at a great price
rhobbc, 22 Apr 2017 | Read review
“Very clean and safe ”
980winniet, 11 Feb 2017 | Read review
“I do NOT recommend this place”
viajeradeluniverso, 31 Dec 2016 | Read review
“Try not to get Room 205 under the stairway to the terrace if there's a terrace function . There will be lots of traffic outside your room”
918leel, 22 Nov 2016 | Read review
“off the main interior square is quieter”
  • our first room
Sharonbader, 19 Nov 2016 | Read review
5 of 5
Travelocity
US$ 54* /night
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Prices are for 1 room, 2 adults
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