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El Carmen Hotel

237 reviews
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Traveller (67)
Room & Suite (27)
Dining (12)
Overview
  • Excellent36%
  • Very good31%
  • Average18%
  • Poor9%
  • Terrible6%
Travellers talk about
“central park”(9 reviews)
“great rooftop”(3 reviews)
“rooftop area”(2 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Family Rooms
3.0 Star Hotel
All hotel details
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Reviews (237)Write a Review
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All reviewscentral parkgreat rooftoprooftop areacolonial architecturethe wi fiwe loved our staythe main squarehigh ceilingsperfect locationwithin walking distanceblockguatemalamarketvolcanomattresscurtainsel
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1 - 5 of 101 reviews
Reviewed 18 September 2017

Hotel was safe. Service was fantastic. Beautiful view from the balcony for breakfast. It was clean. Rooms were updated with decent beds, new flooring and nice decor. Hot water. My only complaint was the moldy smell in the rooms and a week wi-fi signal from...More

Review collected in partnership with this hotel
Thank dmille_968685
Response from El Carmen H, Director de Relaciones con Clientes at El Carmen HotelResponded 3 November 2017

Thank you for your comments, we will be working to serve you better.

Reviewed 15 September 2017 via mobile

We found the rooms to be a little small but comfortable. We aren't ones to stay in the hotel all day so it provided us with exactly what we needed, after long days of sight seeing. The staff and service is excellent. The only trouble...More

Thank Ulysses B
Response from El Carmen H, Director de Relaciones con Clientes at El Carmen HotelResponded 3 November 2017

Thank you for your comments, we are working on solving the parking issue soon.

Reviewed 22 August 2017

We loved our stay here. The rooms were very clean and comfortable, the staff was welcoming upon our arrival, and we really enjoyed the delicious breakfast on the rooftop! Great views of the city. We will definitely be staying at Hotel El Carmen again!

Review collected in partnership with this hotel
Thank bwitte_405461
Response from El Carmen H, Director de Relaciones con Clientes at El Carmen HotelResponded 3 November 2017

We are happy to read your comments, we hope to have you back some other time!

Reviewed 15 August 2017

We stayed here for 2 nights after we got no sleep while we camped. Our first room was along the street. Even though it had no windows there is very little insulation and we heard the street noise, which prevented us from resting. Also, the...More

Thank Stunya
Response from El Carmen H, Director de Relaciones con Clientes at El Carmen HotelResponded 3 November 2017

Thank you for your feedback, we appreciate it and we will be working on the things that need improvement.

Reviewed 9 August 2017 via mobile

Had a really good 4 day stay at this charming hotel! Felt like Lawrence of Arabia for 4 nights! Very near all the attractions of Antigua but it's so easy to become disorientated as you walk along the cobbled roads! Very good value and the...More

Thank stet20
Response from El Carmen H, Director de Relaciones con Clientes at El Carmen HotelResponded 3 November 2017

We appreciate your comments, we are thrilled to hear about your stay with us. Hope we can have you back some time :)

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About
Amenities
Top amenities
Breakfast included
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Hotel Amenities
Breakfast included
Multilingual Staff
Room Service
Airport Transportation
Meeting Rooms
Laundry Service
Breakfast Available
Things to do
Restaurant
Details
Price range
US$ 76 - US$ 411 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 76 - US$ 411 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (67)
Room & Suite (27)
Dining (12)
Family and Play Areas (2)
Questions & Answers
Ask a question
Sara P
30 August 2016|
Answer
Response from El Carmen H | Property representative |
Buenas tardes Sara, este medio no nos permite escribir direcciones pero nos puede buscar en internet
0
Votes
littlenikki2015
11 August 2015|
Answer
Response from El Carmen H | Property representative |
Good day, we work with many different agencies who send many groups to our hotel so we might be the hotel you are looking for. Please let us know if you wish any further information.
0
Votes
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123
Room Tips
"Ask for a room towards the back of the hotel and get the coffee from the bar downstairs!"
Read review
"We had 3 rooms. 2 were beautiful but a little warm. Ask for a fan. My room was triple and had air..."
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"Do use the breakfast hotel, perfect to start your day!"
Read review
"Very clean and safe"
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