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Porta Hotel Antigua

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Porta Hotel Antigua
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802 Reviews from our TripAdvisor Community

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Showing 524: English reviews
Miami, FL
Reviewed 11 July 2015 via mobile

The hotel is BEAUTIFUL and the staff is amazing and nice. Porta is Definitely a place to stay when in antigua. Its a bit pricey if you're on a budget but at least stay one night 😩😊 make sure to make reservations and book your rooms early!!! They tend to have little or no availability if you just walk in.

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Helpful?
1Thank Sabina H
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Sabi_wanderluster, We appreciate so much that you've taken the time to share your opinion and recommendations with the traveler community on Trip Advisor. We hope that you have the chance to keep on coming year after year to Porta Hotel Antigua with your family! Warm wishes,

Los Angeles, California
Reviewed 8 July 2015

I'm torn about giving a 4-star review. My stay could have been so much better, but the fact is, my room was situated right in front of a playground for kids and where the resorts parrots live. It was SO LOUD. It was impossible to sleep after 7am. By this time the birds were already awake and making so much...

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Helpful?
1Thank DA310
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Guest, We are so glad that you've taken the time to write a review regarding your stay with us on July 2015. Please accept our apologies for the inconveniences with staff working schedules, do not hesitate that we'll take care of this special detail, we want our guests to have the most comfortable stay they deserve. We hope that...

Sacramento, California
Reviewed 8 July 2015

This was our first visit to Antigua and we were very pleased with our stay at Porta Hotel. Our room was a bit of a walk from the main front desk and we loved it. We had what seemed like our own private pool that was very well maintained and another "front desk" closer to our section of the hotel....

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Helpful?
2Thank CindyW878
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Mrs. CindyW878, Thank you so much for letting travelers know your opinion regarding your most recent stay in Porta Hotel Antigua. We are glad that overall our services were up to your expectations, we hope that you can visit us again soon! Sincerely,

Guatemala City, Guatemala
Reviewed 6 July 2015

I had a great experience staying at your hotel, the service, the food, the extra details (we ordered that wasn't on the menu for dinner) where really good and exceptional. My only suggestion is that the room would be ready before 3 PM or have an option for early arrival.

Review collected in partnership with this hotel
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Helpful?
1Thank juandmolinag
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear juandmolinag, Thank you very much for taking the time to place your suggestions on Trip Advisor. We are glad that you've enjoyed your stay with us. We are always working on new improvements to make our guests feel as comfortable as they deserve; early check in may not be possible due to high occupany levels, but as soon as...

Denver, Colorado
Reviewed 6 July 2015

I've visited this hotel over 10 years and the service, food and coffee continues to outperform year after year. From group reservations, front desk, breakfast and dinner staff, bar, rooms, pool, gym, spa etc. -- all is impeccable! Each time I hear "para servirle" (to serve you), I feel they mean it. I have brought a group over 60 people...

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Helpful?
2Thank dnickla
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear SOLAColorado, We are so glad that for over 10 years our team has exceeded your expectations as you deserve. Your comments really motivate our team to continue working with excellence; our main goal is that our guests are satisfied with our services every single time they visit us. We hope that you continue to have the opportunity to visit...

ok
Reviewed 1 July 2015

We really enjoyed this hotel. The front desk and bell men were very nice and helpful. Our room was nice and clean with a fireplace and outdoor deck overlooking the pool. It was a little stuffy in our room, since there was no AC, but there was a good ceiling fan. We were with a large group and some people...

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Helpful?
1Thank traveleyesok
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear traveleyesok, Thank you for sharing your recommendations to the traveler community on Trip Advisor. It is very helpful for all the travelers to know your opinion, as well to our team so we can make the necessary improvements to assure all our guests will enjoy their stay as they deserve. We can't wait to be at your service again!...

Atlanta, GA
Reviewed 1 July 2015 via mobile

Beautiful colonial-style hotel conveniently located within walking distance of much in Antigua. Lush surroundings with beautiful landscaping, gardens, birds, fountains, candles, fresh flowers, heavy comfortable furnishings in the common areas, etc. We had a deluxe double double room in the main building which was convenient with respect to the lobby/reception, the playground/kids club (complimentary), pool area and the restaurant and...

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1Thank emcfish
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Guest, Thank you for writing such a detailed review regarding your most recent stay at Porta Hotel Antigua. No doubt, every single detail you expose will be taken into consideration to make improvements and to motivate our team to continue on the path of excellence. Again, thank you so much and we hope that you come back soon! It...

Niagara area
Reviewed 26 June 2015

Lovely hotel in a lovely town. Very comfortable bed and spacious room. Very beautiful public spaces-great pool area and drink/food service was efficient as we enjoyed the sunshine. Breakfast was plentiful and delicious. Everyone was very friendly and helpful from the spa professionals to the room attendants to the front desk.

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Helpful?
1Thank RDTravelMom
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear RDTravelMom, We appreciate so much your opinion, it really motivates our team to continue working and making our guests feel as they are been treated like family at Porta Hotel Antigua. We hope that we have the opportunity to be your hosts again in a near future. Warm wishes,

Miami, Florida
Reviewed 25 June 2015 via mobile

Overall a great experience at Porta Antigua. I've traveled throughout Guatemala for 10 days and this hotel was the best one. The restaurant food was amazing and the staff was really friendly. Beds really comfortable, free and fast wifi and nice bathroom. The only complain I would have is that the TV is really old and is not visible from...

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Helpful?
Thank joaquim3141592
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Mr. joaquim3141592, We are so glad that overall you've enjoyed your stay at Porta Hotel Antigua. Please be advised that your comments are very important to take decissions in our end, we're working on new enhancements within our roomsl to improve on our guests overall experience. We hope that you come back again soon! Warm wishes,

Miami, Florida
Reviewed 25 June 2015

We stayed for 3 days 2 nights and our experience was in one word> perfect. Nice room, quiet and with enough room for our 2 kids, clean and with full bathroom . Restaurant food was good quality and perfect service, fast and kind. Always we had a smile from staff . Pool , sauna and gym with high standard 5...

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Helpful?
Thank Gabilondo72
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Gabilondo72, It's great to hear such great comments which inspire our team to continue to provide excellent service at all times. We hope that you can visit us again very soon, it will be a pleasure to serve you. Sincerely,

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
WELCOME TO PORTA ANTIGUA - LA ANTIGUA GUATEMALA Marvel at majestic volcanoes, roam cobblestone streets that twist past historic churches and monument or just embrace the warm culture found only in the enchanting city of La Antigua Guatemala or better known as Antigua This is isn't just a holiday, wedding or meeting destination - it's a journey that will enrich your life. Guatemala located in Central America is recognized as the Heart of the Mayan Civilization. Porta Antigua connects you with the culture, history, tradition, glamour, passion and spirit of Guatemala. Located strategically in the historical district of La Antigua - one of the three main capitals of the new world together with Mexico City, Mexico and Lima, Peru during the Spanish conquest period - our quaint yet sophisticated accommodations offer an unforgettable experience. You'll be inspired by the energy that permeates every corner of this unique destination. Just relax and take it all in. Porta Antigua previously known also as Hotel Antigua, the hotel with most tradition in the destination for over 65 years was chosen as one of the Top Five Hotels in Central America by readers of Conde Nast Traveler magazine. You'll realize why as soon as you step inside. Each of our 110 rooms and suites features traditional-style architecture accented with local Guatemalan crafts and textiles. Enjoy total luxury with our opulent master suite or reserve one of our functional and affordable deluxe rooms. We make sure you stay connected to your friends back home with wireless Internet access and we'll also help you make your flight on time with our airport transportation - just a few of the perks at our hotel. Share this unforgettable destination with your family, friends, loved ones or colleagues by hosting a special event in Porta Antigua. This is the ideal venue for exceptional weddings, banquets or corporate events. With eight individual rooms that can comfortably accommodate up to 400 attendees, we can handle everything from large gatherings to intimate occasions. Looking for authentic Guatemalan cuisine? You'll find it just outside your hotel room door at Los Moros Restaurant. Complete your evening in the stylish El Conquistador Bar. Unwind with a muscle-melting massage or invigorating ritual and then enjoy a beauty treatment at our luxurious and renowned Ceiba Spa. Featuring a wet sauna, relaxation area and temazcal (indigenous sauna), the Ceiba Porta Spa and Gym is your ultimate place to escape. It also offers state-of-the-art fitness equipment, including cardio and weight-training machines, which will help you maintain your workout while on business or vacation. The finest restaurants, the happening bars and the best and most exquisite shopping are only moments away from your hotel room. Experience fascinating museums and amazing ruins or meet locals in the nearby markets. Can't decide which attraction to visit first? Golf, volcano climbing, canopy tour, orchid farm, so much to choose from, we can help. Our friendly staff is always willing to answer any questions you might have about the region or contact our tour operator located in the lobby of the hotel. Stay at Porta Antigua and discover why we remain one of the most renowned and leading hotels in the enchanting city of La Antigua Guatemala. ... more   less 

Additional Information about Porta Hotel Antigua

Address: 8a Calle Poniente No 1, Antigua 03001, Guatemala
Region: Guatemala > Sacatepequez Department > Antigua
Price Range: ₹ 9,778 - ₹ 26,076 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Porta Hotel Antigua 4*
Number of rooms: 110
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Also Known As:
Porta Hotel Antigua Guatemala
Antigua Hotel Guatemala
Hotel Style:
#1 Business Hotel in Antigua
#1 Spa Hotel in Antigua
#2 Green Hotel in Antigua
#2 Luxury Hotel in Antigua
#4 Family Hotel in Antigua
#6 Romantic Hotel in Antigua
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Questions & Answers

Here's what travellers have asked, with answers from Porta Hotel Antigua staff and other travellers.
26 questions
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Questions? Get answers from Porta Hotel Antigua staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite 103 is beautiful.”
 of 5 bubbles tbooth32, 15 Mar 2017 | Read review
“Breakfast with Agua Volcano from the restaurant”
 of 5 bubbles eeck290, 13 Mar 2017 | Read review
“it depends... I stayed near the spa and pool and I liked it,”
 of 5 bubbles Lilianabv, 13 Mar 2017 | Read review
“If noise is an issue avoid those in the back that give on to a noisy road.”
 of 5 bubbles niloc36, 7 Mar 2017 | Read review
“I recommend a room in the main part of the hotel for easy access to the pool and restaurant.”
 of 5 bubbles lesfam5, 7 Mar 2017 | Read review
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