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Holiday Inn Express Acme-Traverse City

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Traveller (20)
Room & Suite (23)
Dining (7)
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Overview
  • Excellent30%
  • Very good43%
  • Average21%
  • Poor3%
  • Terrible3%
Travellers talk about
“front desk”(23 reviews)
“traverse city”(50 reviews)
“pancake machine”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Offers from Holiday Inn Express Acme-Traverse City
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (176)
There are newer reviews for Holiday Inn Express Acme-Traverse City
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All reviewsfront desktraverse citypancake machinecinnamon rollsnice hotelelectrical outletsroom was cleanhot tubsleep innexhaust fantwo queen bedsnice view of the bayyogurtnice stayenjoyed our staystayed one nightgreat room
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11 - 15 of 175 reviews
Reviewed 6 September 2017

This was a girls trip. Upon arrival the hotel was clean. We had two queen beds with 4 pillows each, which was nice. The room faced the bay, which was also nice. The continental breakfast had a lot to choose, from eggs, pancakes, cereal yogurt,...More

Thank Karen M
Response from Rachel C, Front Office Manager at Holiday Inn Express Acme-Traverse CityResponded 8 September 2017

Dear Karen M, Thank you for the review! We are pleased you enjoyed your stay and were able to relax on your girls weekend. We do have a water softener system to combat our hard water and have started the process of replacing some parts...More

Reviewed 3 September 2017

This holiday inn has poor management, poor service, and front desk staff that do not know where they are located. The management makes excuses and beware they will not honor points and will not credit points. They have been reported to the corporate office for...More

Thank Douglas M. L
Response from Rachel C, Front Office Manager at Holiday Inn Express Acme-Traverse CityResponded 8 September 2017

Dear Douglas M. L, Thank you for sharing your feedback on your stay with us. We apologize you were unhappy with your experience. This is not typical of our property or staff and has been investigated and addressed. Sincerely, Rachel Front Office Manager

Reviewed 30 August 2017 via mobile

While checking in under the IHG friends and family rate, I was asked for a certificate/voucher to qualify for that rate. I have never been asked to produce that document at any IHG property. If this was an employee rate, I would have understood. As...More

Thank rdpine
Response from Jennifer H, General Manager at Holiday Inn Express Acme-Traverse CityResponded 8 September 2017

Dear rdpine, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced while trying to check-in. We have contacted you directly per your request and have shared the required voucher for your records. We understand you have never encountered this...More

Reviewed 28 August 2017 via mobile

As a rewards member, this hotel has a lot to be desired, starting with the phone call directly for booking. The place needs a complete overhaul...I didn't walk on the carpeting in our room it looked so bad without shoes on....just pure gross. No fridge...More

Thank Michael M
Response from Jennifer H, General Manager at Holiday Inn Express Acme-Traverse CityResponded 30 August 2017

Dear Michael M, Thank you for sharing your feedback on your recent stay with us. We apologize your experience did not meet your expectations. Although we do not have fridges and microwaves in all of our guest rooms, our king kitchenette suites guarantee both and...More

Reviewed 22 August 2017

This hotel is not located near Traverse City, rather on the outskirts in Acme. We chose the location because we were visiting Sleeping Bear Dunes and this property was the closest we could find. We also used points as I stay at dozens of HIE...More

Thank copperdragon66
Response from Jennifer H, General Manager at Holiday Inn Express Acme-Traverse CityResponded 30 August 2017

Dear copperdragon66, Thank you for sharing your feedback on your recent stay with us. We apologize our location did not fit your needs and you found the price to be too high. Although located in Acme, we are only six miles from Downtown Traverse City....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$ 102 - US$ 330 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 102 - US$ 330 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (20)
Room & Suite (23)
Dining (7)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Brian N
9 October 2015|
AnswerShow all 4 answers
Response from Tommy R | Property representative |
We do not have any smoking rooms, per Michigan law. However, we do have designated smoking areas outside.
0
Votes
Room Tips
"request a nice room because they do not offer one"
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"Avoid this hotel it is way over priced!"
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"Choose the bay side, the best room is the one above the front desk."
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"Top floor, bay view"
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