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Fairfield Inn & Suites Worcester Auburn

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Fairfield Inn & Suites Worcester Auburn
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204 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Worcester Auburn
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Showing 202: English reviews
Reviewed 10 June 2015

Room was nice, front desk professional and everything I needed was included... right off the interstate and close to places to eat or shop... breakfast was eggs and bacon, muffins and waffles... the only complaint I had were the variety of the breakfast. but everything else was good, will consider this hotel for my next trip in the area.

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Helpful?
Thank Juan Carlos M
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Thank you for taking the time to share your feedback on TripAdvisor! We pride ourselves on providing a memorable experience at our hotel, and we appreciate your compliments. I look forward to sharing your comments with our entire team. As I can tell from your review, we still have room for improvement. We will be sure to look into ways...

New England
Reviewed 5 June 2015

We stayed here for an event in Worcester and although outside out the city, it was easy to find and close to the highway. Check-in was efficient and friendly and they grouped our rooms together. Our room had a microwave and fridge and that was helpful. The rooms were clean and our requests for extra pillows and a blanket were...

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Helpful?
1Thank MaineTravel50
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Dear MaineTravel50, Thank you for taking the time to review our hotel on TripAdvisor! I am pleased to hear that you enjoyed your stay with us, and I look forward to sharing your compliments with our entire team. We look forward to hosting you the next time your travels bring you to the area! Please feel free to reach out...

Westerly, Rhode Island
Reviewed 2 June 2015

Great hotel - very clean and very courteous staff. Close to major highways - RT 90 Mass Pike and RT 20. Great breakfast with very good eggs, etc. Good exercise room and pool. TV selection very good and lots of sports channels offered, i.e. NESN for the Red Sox, COMCAST for Bruins, MLB for other baseball games, etc, etc.

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Helpful?
Thank WoodyFL
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Dear Mahlon C, We appreciate you taking the time to share your wonderful experience at our hotel with other travelers! I am happy to hear that you enjoyed your stay and truly look forward to sharing your comments with our entire team. We are big sports fans here at Marriott, and we know you are too! We are proud to...

Philadelphia, Pennsylvania
Reviewed 27 May 2015

Room was nice, front desk professional and everything we needed was included... right off the interstate and close to places to eat or shop... Starbucks down the road a mile or so and CVS right next to the hotel... breakfast was eggs and bacon, muffins and waffles... the only complaint I had were that the eggs were pretty chopped up...

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Helpful?
Thank dgreene99
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Dear dgreene99, I am excited to hear that you enjoyed your stay with us! We really appreciate you taking the time to share your feedback on TripAdvisor. Although, as you mentioned, there is area for improvement. We will be sure to take proactive steps to ensure that our breakfast is beyond expectations. Please feel free to reach out to me...

Puyallup, Washington
Reviewed 21 May 2015

Unfortunately, and to my dismay I forgot a dress and a long lace sweater hanging on the door hook when I checked out at 5 a.m. However, by the time I got to Logan to fly out I realized my mistake so I called the front desk. I specifically requested that they go up to my former room immediately and...

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Helpful?
4Thank Kathy C
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Dear Kathy C, Thank you for sharing your feedback on TripAdvisor. We are sorry to hear that you lost a dress during your visit to our area. I am deeply displeased to hear that our staff did not promptly follow-up with you after your initial call to the hotel, and I will be discussing this with our front desk staff...

Reviewed 12 May 2015 via mobile

My friend and I stayed there for a homeschool conference we were attending nearby in April. I had stayed at other Marriott and Fairfield inns before, so I knew it was a safe bet on a place to stay. However, when I arrived I was immediately blown away by just how nice this place was! It did not look like...

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Helpful?
Thank Kaytea81
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Dear Kaytea81, Thank you so much for your wonderful compliments! Our entire team takes great pride in providing a stay that not only meets expectations, but exceeds them. We are happy to hear that we achieved our goal, and provided you with a memorable experience. I will be delighted to share your review with our entire team. Please feel free...

Groton, Connecticut
Reviewed 5 May 2015

Our stay at the Fairfield Inn & Suites Worcester Aubum was above par. We received cookies, fresh out of the oven upon arrival. Free breakfast and newspapers were also offered. The staff was very friendly and helpful and went out of their way to offer suggestions on good restaurants in the area. They answered all our questions, looking things up...

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Helpful?
Thank Jill H
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Jill H- Thank you for sharing your experience with other travelers! We are glad to hear that you enjoyed your stay and thank you for pointing out a few of the amenities you particularly enjoyed. Our staff takes great pride in providing outstanding service to our guests and we will be sure to share your nice comments with our entire...

Reviewed 17 April 2015 via mobile

The hotel was clean and the staff was pleasant. The breakfast was ok. The pool was nothing fancy and the workout room needed some attention. It was a good location, close to stores and restaurants. My husband is a Marriott lover so it was his choice.

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Helpful?
Thank Chouette222
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Dear Chouette222- We would like to take a moment to thank you for sharing your recent experience at our property with other travelers! We are happy to hear that you enjoyed most aspects of your stay. As you know, our guests are our top priority. In our aspirations to improve future stays, and if you have a spare moment, please...

Harlingen,TX
Reviewed 15 April 2015

First, the person who checked me in was very rude. When I called about several minor housekeeping issues when I got to the room, one was soap scum in the bathroom. When I asked her about that, if and when it would be attended to, I was met with SILENCE-no answer to any of my questions or concerns. And the...

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Helpful?
Thank simbasmom32
Tyler W, Guest Relations Manager at Fairfield Inn & Suites Worcester Auburn, responded to this review

Dear Simbasmom32, We really appreciate you taking the time to share your feedback with other travelers on TripAdvisor. I am very displeased to hear that you did not have an enjoyable stay. Please accept my deepest apologies on behalf of our entire team for your unsatisfactory visit. Our goal is to exceed your expectations and that means a clean and...

Auburn
Reviewed 14 March 2015

Enjoyed the room, very clean and comfortable. However, the heating unit is excessively loud and continually disturbed my sleep. Seems like an easy item to repair. Otherwise the hotel was a nice place to stay with a decent continental breakfast.

Review collected in partnership with Easytobook.com
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Helpful?
1Thank Alan C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
The Fairfield Inn & Suites Auburn, Ma combines small town hospitality with Marriott service. It is conveniently located 10 minutes South of downtown Worcester - right off of I-90, I-290 & I-395. The Fairfield Inn & Suites Auburn, Ma is just minutes away from area attractions such as Higgins Armory, DCU Center, EcoTarium, Shoppes at Blackstone and Old Sturbridge Village. As well as local colleges such as WPI, Clark University, Worcester State and College of the Holy Cross. Always fresh and clean, our guest rooms are full of thoughtful amenities, including a well-lit work desk and a 27" TV. Relax in the indoor pool and whirlpool or stay in shape in the fitness room. We'll get you started each day with a complimentary continental breakfast featuring Jimmy Dean Breakfast sandwiches, freshly brewed coffee and much more! ... more   less 

Additional Information about Fairfield Inn & Suites Worcester Auburn

Address: 718A Southbridge Street, Auburn, MA 01501
Region: United States > Massachusetts > Auburn
Price Range: ₹ 7,497 - ₹ 14,211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Worcester Auburn 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Worcester Auburn
Fairfield Inn & Suites Worcester Auburn Hotel Auburn
Fairfield Inn Auburn
Fairfield Auburn
Auburn Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Worcester Auburn staff and other travellers.
3 questions
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Meredith, New Hampshire
18 days ago
Holyoke, Colorado
4 months ago
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Questions? Get answers from Fairfield Inn & Suites Worcester Auburn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are nice. Suite with hot tub would be very nice.”
 of 5 bubbles briandM8662OT, 26 Mar 2017 | Read review
“Do not a third party to get a decent room- I think these folks have a real problem with prepaid reservations.”
 of 5 bubbles SO44123, 22 Nov 2016 | Read review
“All areas seem good.”
 of 5 bubbles LindaB505, 2 Nov 2016 | Read review
“Ask for a room on the opposite side from the parking lot.”
 of 5 bubbles ChefCass, 10 Oct 2016 | Read review
“High floor and open view”
 of 5 bubbles 2AndersonLin2, 10 Sep 2016 | Read review
5 of 5