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Holiday Inn Express Auburn

HIExpress.comUS$ 130
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 130*
US$ 130*
US$ 130*
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323 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Auburn
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Showing 319: English reviews
Hancock, Maine, United States
Reviewed 8 July 2015

On our visits back to the Worcester area, we make it a habit to stay at the Holiday Inn Express in Auburn. We have always been happy with our stays. Well it's been a while since our last visit home and to our surprise the hotel has been renovating itself for our return. The lobby area has been changed a...

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Helpful?
1Thank Neil B
Douglas A, Front Office Manager at Holiday Inn Express Auburn, responded to this review

Hello! Thank you for taking the time to jot up a review! We love to hear what you have to say. We worked very hard to overhaul this hotel and you are the reason why! Our guests! We are so happy to see that you enjoy the modifications we've made to the property. I love them as well. Much more...

Reviewed 7 July 2015

Stayed here for a single night. Room was very clean, quiet and bed was the most comfortable I have had in any hotel in a while. Staff was very friendly and the breakfast was better than the usual HIE. Only negative was the cable tv did not get CNBC? Bad for a business guy like me, but not such a...

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Helpful?
Thank Jmjm14
Douglas A, Front Office Manager at Holiday Inn Express Auburn, responded to this review

Hello! Thank you for your awesome review! We love to hear the feedback! We love to hear how we compare among others of our same brand. It's good to see that we stand out to you. We try to make every experience here unique and awesome! I'm sorry you did not get your CNBC! I did just look at my...

Charlottesville, Virginia
Reviewed 3 July 2015

When we stayed during July 4th week 2015 they were undergoing renovation so the "business center," which I needed, was a computer on a table in front of the elevators. But, really, I credit the hotel for keeping up to date and the inconvenience was minimal. We've stayed there multiple times and would stay there again. Our room was clean...

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Helpful?
Thank leaderhelps
Douglas A, Front Office Manager at Holiday Inn Express Auburn, responded to this review

Hello! Thank you very much for taking your time to fill out a review for us. Your feedback is what keeps us going! The business center is a little odd right now, you are correct, but we definitely make sure it's always up and running for our guests because we know how crucial it is to have! We're sorry that...

Reviewed 1 July 2015 via mobile

I always forget about the cinnamon rolls. Breakfast had lots of choices that weren't all carbohydrates. Our room on the second floor was quiet. It looked recently redone. The fridge and the microwave are nice to have. The staff was friendly and there were cookies on our arrival. My only complaint is that the fitness center consisted of two treadmills...

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Helpful?
Thank Michelle H
Douglas A, Front Office Manager at Holiday Inn Express Auburn, responded to this review

Hello Michelle H, Thank you very much for your very kind review. Our guest's feedback is very crucial to our success. We're glad to see you enjoyed our newly renovated accommodations! We've been working hard to make our hotel more refreshing and comfortable. As for the fitness center I will look into perhaps moving around the equipment to make space...

Rochester, New York
Reviewed 9 June 2015

My first impression of the property and room was excellent. Updated and upscale decor for a HI express and friendly front desk. Good location and nice fitness center. The cleanliness of my room however was disappointing. Moved the automan and found chewing tobacco from a previous guest, so apparently housekeeping doesn't vacuum there. Also found the desk phone on the...

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Helpful?
Thank Doug D
Kathy K, Director of Sales at Holiday Inn Express Auburn, responded to this review

Hi Doug, First of all please accept our sincerest apologies for these housekeeping issues. This is beyond unacceptable for our property and for our valued and treasured guests. This issue will be handled immediately and we will ensure that this does not happen again. I would love to have your business here again, and if you will contact me I...

Long Island, NY
Reviewed 23 May 2015

My family and I have been staying here for over 4 years as my son attends a college in Worcester. Today he graduated (yippee!), so we planned a 4 night stay and booked a suite. When I made the online reservation back in Sept 2014, I requested a room not facing the highway. Upon arrival, a courteous young man informed...

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Helpful?
3Thank LINurseRN
Douglas A, Front Office Manager at Holiday Inn Express Auburn, responded to this review

Hello! We thank you so much for your review! Your feedback is definitely appreciated so we can further better ourselves as a hotel! I love the detail of your review! I would love to know what room you were in and more so I can find out exactly how we can alleviate some of these issues! If you see this...

Woodmere, New York
Reviewed 14 May 2015

We couldn't find anything closer to Brimfield; we've stayed at the Hampton Inns in Manchester and Sturbridge in the past and with some reluctance, reserved a room here for a Tuesday night, for $189.00. Although they were full, on premises parking was adequate.The hotel was about 15 minutes drive on 90 from Sturbridge; not bad. Better, was that this was...

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Helpful?
Thank theelephantman
Douglas A, Front Office Manager at Holiday Inn Express Auburn, responded to this review

Hello! Thank you for taking your time to fill out a review! We love to hear what you have to say. We're glad that you enjoyed your stay with us! The Brimfield crowd is always a fun one!! As for the price.. I like to compare it to milk or gas! As the demand goes up so does the price....

Goshen, New York
Reviewed 7 May 2015

I am not someone who regularly writes reviews but the customer service we received from the Front Office Manager, Douglas Adams during our brief stay was truly noteworthy. Doug was warm and welcoming when we arrived. At the last minute we brought an additional person on our trip and Doug assisted in changing rooms to a suite without any problem....

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Helpful?
1Thank Meg B
Douglas A, Front Office Manager at Holiday Inn Express Auburn, responded to this review

Hello Meg B!! Thank you for your great review! I opened this one up and said, "Hey! That's me!" Hahaha! Thank you ever so much for your incredibly kind words. The best part about this business is when you see that the kindness you deliver really makes someone's stay better. You can have the nicest facilities in the world but...

Reviewed 5 May 2015

I recently stayed here while a business trip in the area, staff was very friendly during my check in and out.. I had a huge, new renovated king sized bed room, very clean and comfortable. As for my room it was stocked with a fridge and microwave Breakfast provided was OK and tasty. Two things that I did not like...

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Helpful?
Thank Juan Carlos M
Douglas A, Front Office Manager at Holiday Inn Express Auburn, responded to this review

Hello Juan Carlos M, Thank you for taking the time to fill out a review! Your feedback is greatly appreciated! We're glad that you enjoyed our newly renovated accommodations and breakfast. I will definitely look into your concerns regarding breakfast as well. Regarding housekeeping I do apologize that you were not able to receive service at the times you've requested....

Vermont
Reviewed 20 April 2015

I recently stayed here while attending a nearby conference. The hotel was easy to find using GPS, and the staff was friendly when we checked in. We shared a king sized bed, but we were offered more options at check-in, which was nice. The front desk also provided me with a razor since I forgot mine, and some pizza suggestions....

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Helpful?
Thank angie8_12
Douglas A, Front Office Manager at Holiday Inn Express Auburn, responded to this review

Hello! Thank you so, so, so much for your amazingly comprehensive review! I'm so glad that you enjoyed your stay with us. I love to see exactly how my guests' stays are and you've provided! I've definitely taken some of the criticism you've had to heart as you have definitely painted a clear picture. We love to see the ways...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Auburn!The Holiday Inn Express Hotel & Suites Auburn is conveniently located in the heart of central Massachusetts and is easily accessible from I-290, I-395 and I-90 (Massachusetts Turnpike).The Auburn hotel is only minutes away from downtown Worcester, which is home to the DCU Center, as well as the Hanover Performing Arts Center. We are also a short distance from the Thompson International Speedway and the Brimfield Antique Fairgrounds. The Auburn hotel is accessible to many colleges in the area that include Clark University, Worcester Polytechnic Institute (WPI), College of the Holy Cross, Assumption College and Becker College. Old Sturbridge Village, an outdoor living history museum depicting life in the 1830s, is just a short distance from our Auburn hotel. Stay connected with our equipped business center complete with PC and printer. Maintain your exercise regimen in our fitness center or easily turn business into pleasure with our oversize hot tub. The retail pantry offers last minute convenience items, snacks, and beverages. Receive complimentary Deluxe Express Start Continental breakfast daily and at the end of your hard day unwind in our comfortable Simply Smart bedding. Come experience the great value and exceptional service in Auburn and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 

Additional Information about Holiday Inn Express Auburn

Address: 10 Johnson St # 12, Auburn, MA 01501-2236
Region: United States > Massachusetts > Auburn
Price Range: ₹ 8,294 - ₹ 15,747 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Auburn 2.5*
Number of rooms: 113
Reservation Options:
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Also Known As:
Holiday Inn Express Auburn Hotel Auburn
Holiday Inn Auburn
Auburn Holiday Inn Express
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Auburn staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Holiday Inn Express Auburn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid any hotel when a robotics convention is in town.”
sprkdude, 17 May 2017 | Read review
“Ask for a clean one.”
ExplorerGals, 19 Mar 2017 | Read review
“I am a IHG Gold Member. I call to request upgrades. They seem to normally have one available. The 4th floor is the best”
U2867PHdenisef, 16 Feb 2017 | Read review
“The corner rooms are very spacious. You may also want to ask for a room on the opposite side of highway 290.”
mattd221, 1 Feb 2017 | Read review
“Pick an odd numbered room so you are on the side of the hotel furthest from the highway in order to stay away from the noise.”
chriscS614GR, 17 Jan 2017 | Read review
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Prices are for 1 room, 2 adults
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