Homewood Suites by Hilton Boston / Andover

Homewood Suites by Hilton Boston / Andover

kitchen sink and coffee machine
Traveller (70)
Guest room amenity
Room & Suite (41)
Breakfast Area
Dining (6)

View prices for your travel dates

Breakfast included
₹15,693
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

4.0
#5 of 7 hotels in Andover
4.2 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Welcome to the Homewood Suites by Hilton Boston / Andover. It is our pleasure to host you on your visit to the Boston, North of Boston and Southern New Hampshire areas. Located in the heart of the Merrimack Valley, our all-suite hotel is within minutes of the Boston and Manchester airports, I-93, Routes 95 / 128 and the Massachusetts Turnpike (I-90). Nestled on beautiful wooded land, in the town of Andover, Massachusetts, you will find us centrally located to where you need to be, whether you are here for business, leisure or an extended stay. Enjoy free breakfast daily and free WiFi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Fireplace
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Quiet
Family
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
547Reviews3Q+A57Room tips
Traveller rating
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Detailed Reviews
Lori C wrote a review May 2021
Henderson, United States3 contributions
3.0 of 5 bubbles
This hotel was not as close to our daughter in Haverhill but they offered 2 bedroom suites. The front desk people were not very friendly. Never a greeting when entering the lobby and when asked for a restock of the cream at the breakfast bar it was an inconvenience.

The kitchens in the rooms are not well stocked. We've stayed at "suite" hotels before and there are usually utensils and such that one may need. There wasn't even dishwasher soap and the dish soap was so watered down that it was almost useless. There were chipped glasses and not 4 of each for glasses, utensils and plates.

The sheets were very old and didn't fit the mattress. The bottom sheets kept coming loose. The sheets were like old sheets you have from your grandmother. The pillows were so worn they had no support.
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: May 2021
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
erikamogauro wrote a review Sept 2021
Nashua, New Hampshire1 contribution
5.0 of 5 bubbles
I wanted to leave a good review since the most recent reviews I saw weren’t very good. After reading those reviews, I was very nervous about my stay BUT I had no issues at all! Everything was clean and comfortable and the staff was nothing but friendly and accommodating to me. They went above and beyond for myself and my wedding party. When I first arrived, I had a lot to unpack and they helped me push the cart with all my stuff to my room. The next day, when us girls were getting ready, my sister went down for some breakfast but it had already ended. The staff went into the kitchen for her and provided her with a whole bag of bagels and cream cheese. The rooms provided their own toaster so we were able to cook the bagels ourselves at our own convenience. They did not have to do that for us so it was very nice! The hotel is definitely understaffed, as are a lot of companies during these covid times. The staff that took care of me kept a smile on their face the whole time. I ask others to remember how short staffed businesses are during covid times incase some things go wrong during their stay. I was very blessed and would easily recommend them for wedding parties!
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: September 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sophia Gutierrez, Owner at Homewood Suites by Hilton Boston / Andover
Responded 30 Sept 2021
Hello, We would like to express our gratitude for your rating. We are always pleased to hear that our guests enjoyed their time with us so much. We all look forward to welcoming you back again soon. 
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael B wrote a review Oct 2022
Lexington, Massachusetts28 contributions18 helpful votes
3.0 of 5 bubbles
The best thing about this hotel is the breakfast spread, which is done very well, and very clean.

The bad thing was that the hotel refused to honor the Hilton Honors Member rate they posted on the internet for this hotel, which I had confirmed they would honor when I booked the room about two weeks earlier.

I am a Hilton Honors member and have been for about 20 years now and this has never happened to me ever before!

When I complained about the bill being wrong for BOTH nights, the hotel manager refused to make any adjustments, and even refused to look on the Hilton posted website to see what the Hilton Honors member pricing should in fact be.

I filed a complaint with Hilton customer service, and complained about the bill requesting a partial refund as well as complained about the hotel manager by name.
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Date of stay: October 2022
4.0 of 5 bubblesRooms
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: The rooms with a 1 bedroom suite are adequate and clean, and should be preferred
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kellyeG1241AW wrote a review Jul 2022
Syracuse, New York1 contribution2 helpful votes
2.0 of 5 bubbles
Pool clothed as they did not let you know that ahead of time as it's their main amenity. Complimentary breakfast will be eaten by the staff and hoarded by their family. Room smelled like cigarettes the entire two days we stayed. The one morning we say nothing in the breakfast area worked. Just look pay that extra $30 to stay somewhere that is being maintained a little more properly and has a working pool in the summer that should have been notified on the site.
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: July 2022
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
redsonj wrote a review Feb 2021
3 contributions
2.0 of 5 bubbles
Recently stayed here because it was a convenient location for me. It has been a long time since I have been in a hotel due to COVID and was somewhat nervous about staying. During my stay, I saw several employees in public spaces with masks down under their noses (one at the front desk -- same employee multiple times) and another maintenance employee. Also, as I was walking out one day, I observed two employees at the front desk talking to a guest. One employee had his mask under his nose. The guest was not wearing a mask at all despite signs all over the lobby saying it was required. I stopped and said something ...and the hotel employees were like .. oh yeah, you are supposed to be wearing a mask. Are you kidding me? Also, the stickers on the door implying the rooms have been sanitized are a joke. My room was not clean . Found crumbs in the kitchen area and had to wipe down myself. Also the placement of the fridge is extremely awkward and have to cram myself into a corner to open due to the door placement. Overall would not come back again unless absolutely no other options.
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Date of stay: February 2021
3.0 of 5 bubblesRooms
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tom D wrote a review Dec 2023
2 contributions
1.0 of 5 bubbles
Based on my recent experience at Hitlon properties especially the Homewood Boston / Andover, I will not be staying in any Hilton's again. From check in to check out there were nothing but issues, the place is dirty, still living off the post covid services. The desk clerks are not help upon my arrival I was sent to room that was occupied imagine my surprise upon walking in on man and woman. This location was close to my meetings, reserved a room, but needed to move my date due to cancellation by a client, I was charged a deposit for the first reservation the Manager stating it was non-cancellable room, I did not cancel I moved my date. At any rate, there is a Marriott nearby go there, the area is depressed economically, and this Hotel reflects it
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Date of stay: November 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Rethink Hilton properties and do not stay at this location.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Quest802558 wrote a review Sept 2021
34 contributions23 helpful votes
2.0 of 5 bubbles
The hotel seems to be set up for long term guests so it kind of feels like an apartment setting. The room was very big and it was nice having a kitchen. Unfortunately those are the only good things. There was a dirty towel hanging on the back of the door and there were not enough towels for two people. Also the only ice machine that worked was on the 3rd floor and breakfast was very limited.
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Date of stay: August 2021
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sophia Gutierrez, Owner at Homewood Suites by Hilton Boston / Andover
Responded 30 Sept 2021
Hello, Thank you for taking the time to leave us some feedback regarding your recent stay. I want to apologize for the inconvenience caused. We will pass your feedback to our staff and will ensure to correct all the issues encountered by you. We hope you will give us another chance to exceed your expectations in future.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bkkhpw wrote a review Aug 2021
Garnet Valley, Pennsylvania85 contributions69 helpful votes
1.0 of 5 bubbles
We had the same towel issue as another reviewer. Two towels were given for three people for a three night stay. Never saw any cleaning people. No hot breakfast one morning (and with limited cold items) because the person who ran the breakfast called out sick. I’m 100% for the person being out for being sick, as nobody wants a person who is not feeling well preparing food, but the part that had us all miffed was the fact they had no backup plan. No manager or any other employee was capable on putting the breakfast out. The one person at the desk threw some items out (a few slices of bread, some bagels and yogurt) and gave snarky comments to anyone who asked about the breakfast and what was going on. Again, it stinks when you are left in a bind, but in these days of covid awareness and that we don’t want to have sick people, have a back up plan. Also, no coffee until the third day there, and only one day with any type of liquid besides hot water for tea. Probably a lot of issues this place is having is due to lack of staff, which hopefully will change as people go back to work. I hope this place gets better, because it is conveniently located near the highway, and is in an extremely quiet area.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sophia Gutierrez, Owner at Homewood Suites by Hilton Boston / Andover
Responded 3 Aug 2021
Hello, Thank you for sharing your review. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. We hope you will give us another opportunity to provide you with a better stay.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mrpesce wrote a review Jun 2021
Doylestown, Pennsylvania570 contributions210 helpful votes
4.0 of 5 bubbles
We stayed here while touring New England and were happy with nearly everything. The rooms were big and clean and the staff was helpful. However, we had a pullout for our grandson and although it had sheets, it had no blankets. The air conditioner in the master only heated, not cooled. Finally, the "breakfast" that was included was a prepackaged breakfast sandwich and coffee.
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Date of stay: June 2021
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeffrey H wrote a review Aug 2022
2 contributions
1.0 of 5 bubbles
Wow, stay away from this property. It is a Hilton in name only. Rooms dirty, staff rude, hotel is ran down. They messed up our booking of 2 connecting rooms and called us at 3:30pm on the day of checking in. Booked my kids (second room) on a different floor. ‘ We suggest that you should have called us”….. what is the point of the Hilton app if I have to call them differently. They screw up cost me $1200 for a last minute rebooking at a hotel that can help us. After voicing my concern, “Call the Hilton Complaint phone number”. I did and no follow-up. They screwed up and directed me to Hilton. Great customer experience, not!
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Date of stay: July 2022
1.0 of 5 bubblesValue
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Room Tip: Not stay here; cheaper and better option elsewhere in the area
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AitutakiGirl asked a question Apr 2023
United States105 contributions48 helpful votes
is there a laundry facility at this hotel?
Answer from morethanthat63
Gloucester, Massachusetts8 contributions2 helpful votes
Not sure if this was a question for me, not sure what you want to know
alexis30456 asked a question Apr 2015
Birmingham, Alabama17 contributions11 helpful votes
How far are you from the 99 restaurant in Andover?
Tom D wrote a tip Dec 2023
2 contributions
1.0 of 5 bubbles
"Rethink Hilton properties and do not stay at this location. "
Read full review
Flyer58743868397 wrote a tip Jun 2023
1 contribution
1.0 of 5 bubbles
"Don't go here! "
Read full review
Tom M wrote a tip Jun 2023
New York City, New York77 contributions22 helpful votes
3.0 of 5 bubbles
"The people here were trying hard. Shame on the chain for having some younger ladies working there late night, seemingly all by themselves."
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Michael B wrote a tip Oct 2022
Lexington, Massachusetts28 contributions18 helpful votes
3.0 of 5 bubbles
"The rooms with a 1 bedroom suite are adequate and clean, and should be preferred"
Read full review
Jeffrey H wrote a tip Aug 2022
2 contributions
1.0 of 5 bubbles
"Not stay here; cheaper and better option elsewhere in the area"
Read full review
Not the right property for you?
There are more places to choose from in the Andover area.
PRICE RANGE
₹12,126 - ₹16,777 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homewood suites by hilton boston/andover hotel andover, comfort suites andover, andover comfort suites
LOCATION
United StatesMassachusettsAndover
NUMBER OF ROOMS
82
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOMEWOOD SUITES BY HILTON BOSTON / ANDOVER - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Homewood Suites by Hilton Boston / Andover
Which popular attractions are close to Homewood Suites by Hilton Boston / Andover?
Nearby attractions include Addison Gallery of American Art (6.9 km), Weir Hill (6.3 km), and AMC Loews Methuen 20 (6.3 km).
What are some of the property amenities at Homewood Suites by Hilton Boston / Andover?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Homewood Suites by Hilton Boston / Andover?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Homewood Suites by Hilton Boston / Andover?
Guests can enjoy free breakfast during their stay.
Is parking available at Homewood Suites by Hilton Boston / Andover?
Yes, free parking is available to guests.
What are some restaurants close to Homewood Suites by Hilton Boston / Andover?
Conveniently located restaurants include Grassfields Food & Spirits, LaRosa's, and The Irish Cottage Restaurant and Pub.
Are there opportunities to exercise at Homewood Suites by Hilton Boston / Andover?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Homewood Suites by Hilton Boston / Andover?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Homewood Suites by Hilton Boston / Andover?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Homewood Suites by Hilton Boston / Andover offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Homewood Suites by Hilton Boston / Andover?
Many travellers enjoy visiting The Stevens-Coolidge Place (6.2 km) and Stevens Estate at Osgood Hill (6.6 km).
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