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550 Minuteman Road, Andover, MA 01810
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SpringHill Suites
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (69)
Room & Suite (56)
Dining (6)

About

#3 of 7 hotels in Andover
Location
Cleanliness
Service
Value
Enjoy a comfortable and convenient stay at SpringHill Suites by Marriott Boston/Andover in Andover, Massachusetts. Our hotel offers suite accommodations with spacious sleeping and living areas, in a great setting near Merrimack College, Canobie Lake Park, Tsongas Center and the city of Methuen.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Car hire
Parking
Wifi
Paid wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Photo copier / fax In business centre
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
ATM on site
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Sofa
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English
Hotel links
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Location

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36Car recommended
Grade: 36 out of 100
10Restaurantswithin 1 km
0Attractionswithin 1 km
293Reviews3Q+A54Room tips
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Sal_Paradise767 wrote a review 18 Nov
Durham, North Carolina5604 contributions768 helpful votes
+1
Stay Report 11/16 - 11/17 Location: The hotel is located in an office park along with a number of office buildings and a Residence Inn.  It's about one mile from I-495 which makes getting around easy and the area near the interstate has a few restaurants.  With no traffic BOS and Boston are about 30 minutes away.  Downtown Lawrence is about 15 minutes away and it has some good dining options.  It's about the same to Downtown Lowell Hotel: Your standard SHS out in the suburbs.  Large parking lot, nice renovated lobby, small indoor pool etc.  They do sell beer and wine including full bottles of wine which is a bonus along with their normal pantry items.   Check In: I arrived in the evening and a friendly agent confirmed I wanted points as a Titanium amenity.  I had not trouble getting a 2 PM check out either Room: In good repair for an SHS which isn't always the case.  Also all the important things: wifi worked well, no soundproofing, outlets near the bed etc. were present.  The SHS design is still weird but that's not on the hotel.   Breakfast: Hot options were scrambled eggs, turkey sausage, egg quiche bites (gross) along with the usual cold items of cereal, fruit, yogurt etc. Overall a good option if you have to be in this part of Boston.  I'd return. 
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Date of stay: November 2022
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A K, General Manager at Springhill Suites Boston Andover
Responded 1 week ago
Thank you for the wonderful review! It's excellent your time at SpringHill Suites by Marriott Boston Andover was so lovely. Breakfast is the most important meal of the day and we're thrilled that you enjoyed our mouthwatering breakfast selection. That's what we like to see! We can't wait to host you again soon so we can share another great experience with you soon! Have a beautiful day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KenVicLee wrote a review Aug 2022
Huntington Beach, California2066 contributions648 helpful votes
Hotel's Favourite
We were only staying one night so this is the type of hotel we like. Plus, being Marriott Bonvoy members, we were given a room on a high floor away from the elevator. Yay. Check-in was seamless. We were in our suite style room in minutes. I like the expanded space this hotel offers with a desk/kitchenette area separate from the sleeping area. Our room looked out over the wooded area at the back of the hotel but given this hotel's location at the end of the road, I don't think there would be much noise either way. The breakfast area was a little crowded by the way the food is set up in an alcove. But nothing that can't be overcome with a little patience. They offered the standard far of scrambled eggs, sausage patties and waffles. Given our limited time, this was the perfect stop. Would be happy to return.
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Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A K, General Manager at Springhill Suites Boston Andover
Responded 14 Aug 2022
Thank you for the wonderful rating, Ken! It's fantastic you enjoyed your time at SpringHill Suites by Marriott Boston Andover so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Constance H wrote a review Oct 2022
5 contributions
I was on a bus trip with a large group. I get up early and ventured down to the lobby early for coffee. Coffee was spectacular by the way. But this review is specifically for one employee, Grizzy. She works the main desk over night. Without getting into the specifics, I saw her show so much compassion and take control of a situation that could have been a family’s worse nightmare. Grizzy was definitely a hero that morning. I certainly hope the Marriott corporation appreciates this spectacular employee and gives her the kudos she deserves.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Breakfast is served. Coffee was great. There were walking trails around the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A K, General Manager at Springhill Suites Boston Andover
Responded 24 Oct 2022
Thanks for the wonderful review, Constance! It's excellent you had such a fantastic experience at SpringHill Suites by Marriott Boston Andover! We care deeply about the happiness and satisfaction of our guests and your praise for our team lets us know we're doing our job. Grizzy is a valued member of our team so it's no surprise she took such great care of you. That's what we like to see! We look forward to sharing another splendid experience with you soon! Have a lovely day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TaraM299 wrote a review Sep 2022
Shelton, Connecticut150 contributions104 helpful votes
We stayed here one night. The hotel is tucked away at the far end of an office park, but not far from the highway. It was a great location. The room was really nice - a sitting area, eating area and sleeping area. All were comfortable. The A/C in the sleeping area and ceiling fan in the eating area worked well. Bathroom was nice. Pool was a bit cold but still refreshing. Would stay here again if in the area.
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Date of stay: September 2022
Rooms
Location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A K, General Manager at Springhill Suites Boston Andover
Responded 26 Sep 2022
Thank you for the great rating, TaraM299! The team at SpringHill Suites by Marriott Boston Andover is always working very hard to provide a high-quality experience for all of our guests. It's great to hear that you appreciated our prime location and comfortable accommodations, as well as our refreshing pool! We hope you plan on staying with us again soon! We'd love to share an even better experience with you. Thanks again and have a great day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FoodBucketList wrote a review Jun 2022
Troy, Alabama428 contributions153 helpful votes
We had a great weekend here. The facility was clean. Breakfast was hot and plentiful. Staff were friendly and accommodating. There is ample parking. The road leading to the hotel is in poor shape. There seems to be only one ice machine, and it’s located on the first floor.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A K, General Manager at Springhill Suites Boston Andover
Responded 1 Jul 2022
Thank you for the wonderful review, FoodBucketList! It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future! Thank you again for sharing your review and for staying at SpringHill Suites by Marriott Boston Andover. Have a wonderful day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Traveler wrote a review Jun 2022
Westborough, Massachusetts416 contributions76 helpful votes
Stayed here for business. Nice quiet location. Good basic service. Breakfast was open and was decent. Staff was friendly. Short staffed so had to request room cleanings which is fine for a short stay but not for a longer one. Room was a little tired and showed it’s age.
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Date of stay: June 2022Trip type: Travelled on business
Room Tip: Plenty of parking
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A K, General Manager at Springhill Suites Boston Andover
Responded 27 Jun 2022
Thank you for the feedback. While it's great you enjoyed your time with us so much, we regret that our services didn't meet your expectations. We hold ourselves to a higher standard so we'll be sure to discuss your feedback with our team moving forward. We look forward to hosting you again soon for a more positive experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Katherin S wrote a review May 2022
2 contributions1 helpful vote
While visiting for business, My colleagues and I arrived separately. I arrived, check in with no wait and was told of amenities available. I offered a credit card for 'incidentals' and was told the room was prepaid so there was no need. They arrived in traditional Islamic hijab, were made to wait a long time, were not offered amenities nor were they asked, like the group ahead of them, if they wanted rooms near one another. They were given a hard time about whether in fact the room was reserved or paid, and the employee eventualy produced it... as the paper in her hand. Although the room was prepaid by the company, one coleague was called by the front desk at 10 pm and required to give her credit card at the risk of being asked to leave. The business came the next to verify that, in fact, the room was paid and there should be no issues. When the colleague arrived home, she learned that her credit card was, in fact, also charged. How is this acceptable? No apology was offered when we were there after the prepayment was verified and no attempt was made to make sure the stay at company standards. I have trusted Marriott for decades and this was deplorable! Embarrasing and not acceptable.
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Date of stay: May 2022
Value
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Service
Trip type: Travelled on business
Room Tip: Breakfast was limited due to Covid
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ed P wrote a review Jan 2022
3 contributions1 helpful vote
As a multiyear platinum member of Marriott's reward program, I've stayed in almost all of the Marriott owned prorperties. I've always considered Springhill Suites the "Dollar Store" of the Marriott properties. This Andover, MA rates better than all of the other Springhill's where I have stayed. There is nothing at this hotel that really stands out as spectacular. Conversely, there isn't anything I can complain about either. It is a solid, well run, and clean hotel. The staff is friendly and professional. The breakfast fills the need to but something in your belly, but not much more. You won't be disappointed if you stay here. FYI: There are no restaurants within walking distance.
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Date of stay: January 2022
Value
Cleanliness
Service
Trip type: Travelled on business
Room Tip: This is in the middle of noowhere...it's quiet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A K, General Manager at Springhill Suites Boston Andover
Responded 15 Jan 2022
Thank you for the feedback. We regret that your time with us was anything less than perfect. While we're happy that you appreciated our cleanliness and attentive team, it's unfortunate that certain aspects of our hotel didn't exceed your expectations. We strive to ensure our guests have a pleasant experience so we'll be sure to discuss your feedback with the appropriate members of our team moving forward. We hope you allow us the opportunity to share a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
healthadvtravlr wrote a review Nov 2021
8 contributions9 helpful votes
This hotel was in the perfect location for us. We stayed 3 night when we were visiting my friends who lived across the street in the apartments, so the location of this hotel was perfect! The signage was a bit minimal out on the main road and it was back in the business park, but regardless a great location. Tucked away and quiet! The staff was nice and accommodating. The breakfast was good, as well as the little market was stocked with things we wanted such as waters! The pool area looked fun too, except the hot tub was filled in! lame! Now the room itself was honestly perfect! It was so clean, the bathroom was clean, the beds, the carpet, etc. Honestly could not find a single thing wrong. We utilized the pullout couch too and I can say it was not the most comfortable, but its a pullout couch lol. Anyway, I do recommend staying here if you had to pick between the La Quinta or the Sonesta, the SpringHill was great!
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Date of stay: November 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A K, General Manager at Springhill Suites Boston Andover
Responded 29 Nov 2021
It was a pleasure hosting you! We strive to offer top-notch service and comfort for all of our guests here at Springhill Suites by Marriott, so it makes us happy that you had such a pleasant experience with us. It's great to know you loved our prime location, courteous staff, delicious breakfast, clean furnishings so much. It's great that you had a memorable stay at our property. When you're back in town, come see us again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kris0101 wrote a review Jul 2021
Niagara Falls48 contributions46 helpful votes
We are big marriott fans but this spring hill was a disappointment. Staff were nice and place was clean . Breakfast was good . The issue is the building itself. The floors and walls were paper thin. We could hear everything from all rooms above or beside us. Water pipes ran behind the bed walls and we could even hear water draining in the middle of the night even over the air conditioner running. If you are looking for a good night's sleep this is not the place .
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$99 - $159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites boston andover hotel andover, springhill suites andover
LOCATION
United StatesMassachusettsAndover
NUMBER OF ROOMS
136
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SPRINGHILL SUITES BOSTON ANDOVER - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Springhill Suites Boston Andover
Which popular attractions are close to Springhill Suites Boston Andover?
Nearby attractions include Jay Gees Ice Cream & Fun Center (1.0 km).
What are some of the property amenities at Springhill Suites Boston Andover?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Springhill Suites Boston Andover?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Springhill Suites Boston Andover?
Guests can enjoy free breakfast during their stay.
Is parking available at Springhill Suites Boston Andover?
Yes, free parking is available to guests.
What are some restaurants close to Springhill Suites Boston Andover?
Conveniently located restaurants include The Irish Cottage Restaurant and Pub, Chateau, and Royal House of Roast Beef.
Are there opportunities to exercise at Springhill Suites Boston Andover?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Springhill Suites Boston Andover?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Springhill Suites Boston Andover?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Springhill Suites Boston Andover?
Many travellers enjoy visiting The Stevens-Coolidge Place (8.0 km).
Is Springhill Suites Boston Andover accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.