Residence Inn by Marriott Boston Andover

Living room
Traveller (68)
Studio Suite
Room & Suite (48)
Dining (4)

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Breakfast included
₹13,222
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

4.0
#6 of 7 hotels in Andover
4.2 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.4 of 5 bubbles
Value

Residence Inn Marriott is an excellent choice for travellers visiting Andover, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

Guest rooms offer amenities such as a flat screen TV, a kitchenette, and air conditioning, and guests can go online with free wifi offered by the hotel.

The property also features a pool and free breakfast to make your visit even more pleasant. Guests arriving by vehicle have access to free parking.

During your visit, be sure to check out a popular Andover shrimp restaurant such as Chateau Restaurant, which is a short distance from Residence Inn Marriott.

If you are interested in exploring Andover, check out an art museum, such as Addison Gallery of American Art.

Enjoy your stay in Andover!

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Fitness Centre with Gym / Workout Room
Free breakfast
Casino and Gambling
Golf course
Kids stay free
Parking
Wifi
Breakfast available
Complimentary tea
Snack bar
Wine / champagne
Tennis court
Board games / puzzles
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
BBQ facilities
Baggage storage
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Room features
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Fireplace
Housekeeping
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Business
Quiet
Languages Spoken
English
262Reviews2Q+A49Room tips
Traveller rating
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Detailed Reviews
Resort27458435572 wrote a review Jun 2020
1 contribution
5.0 of 5 bubbles
A very special thanks to Vanessa at the front desk. She was very knowledgeable on all the CDC guidelines on cleanliness and sanitation which really set me at ease upon my first hotel stay during the covid-19 pandemic. My room was spotless and I felt very safe at all times.
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Date of stay: June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dorothy Acres Gath, General Manager at Residence Inn by Marriott Boston Andover
Responded 6 Sept 2020
Thank you for writing us a review. We love to hear from our guests and are delighted your felt comfortable and safe during your trip.
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Thomas L wrote a review Oct 2022
10 contributions3 helpful votes
5.0 of 5 bubbles
As a Titanium level member I’m critical of hotels that do everything to get you in the door and do nothing to get you to return. Fortunately this hotel doesn’t fit itself in this category. The Residence Inn Andover Massachusetts is a hotel i’ve stayed at solo and with my family going back 12 years. This hotel’s Manager brings her A game daily. Vanessa is highly motivated and dedicated to her overnight guest and the property. My suite is spotless, the housekeeping is outstanding and i can recommend this hotel to business travelers and families who seek a safe secure and welcoming environment. From the front desk staff to housekeeping. Well done. To the managers especially Vanessa. Thank you. Can’t wait to return to this hotel at Christmas time. Be well
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from vanessa newcomb, General Manager at Residence Inn by Marriott Boston Andover
Responded 30 Oct 2022
Dear T9663ABthomasl, Thank you so much for taking the time to leave us a review. We are overjoyed that we were able to provide you with such a fantastic experience. It is always a pleasure to host such a wonderful guest and we look forward to your return at Christmas time!
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robertjR2888BW wrote a review Nov 2022
Loudonville, New York231 contributions42 helpful votes
+1
3.0 of 5 bubbles
Residence by Marriott Boston Andover is a three level hotel conveniently located off of Interstate 93 in Minuteman Park. Hotel property is located near the terminus of Minuteman Park with access to nearby walking trails. Staff were friendly, knowledgeable, and accommodating. Of note, the corridor carpets were a bit worn and a few of the corridor walls were scuffed and marked at the time of my stay. Cigarette butts were strewn about the area carpet near the exits. Pot and hemp odor were prevalent and persistent throughout the first floor corridor near the exits at the time of my stay. Guest suites were somewhat clean save the thin layer of dust on top of the refrigerator. Guest suite walls were scuffed and marked. Guest suite furniture and amenities were dated and worn. At the time of my stay, guest room suite curtain rod fell off the bracket and was reported but not repaired during my visit. Kitchen available in guest suites and amenities were also worn. Dishwasher detergent cap was missing and reported but not repaired at the time of my visit. Please be advised, guest suites are NOT connected to hotel main lobby and fitness center. Outdoor pool available seasonally. Fitness center was clean, modern, and functional but a bit small compared to other Residence Inn site locations (i.e. Bronx, NY, Marlborough, MA). Breakfast buffet selection was limited and of average quality, however there was comparatively less food variety and selection compared to other Residence Inn site locations (i.e. Bronx, NY, Marlborough, MA). Traffic noise was minimal but Minuteman Park is shared with several commercial and office sites with traffic congestion weekday mornings and evenings. Several chain restaurants, fast food establishments, diners, and retail stores are located within driving distance of hotel but not within walking distance. Overall tolerable experience but I will likely select a different hotel when conducting business in the Andover region.
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Date of stay: November 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: High floor, away from elevators. Cigarette and pot smoke and odors may drift in through guest...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vanessa Newcomb, General Manager at Residence Inn by Marriott Boston Andover
Responded 24 Nov 2022
Thank you for taking the time to leave us a review. You will happy to hear that we are working diligently on our renovation plans for the coming year.
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Alison M wrote a review Sept 2020
1 contribution1 helpful vote
2.0 of 5 bubbles
I can see where they’ve attempted to make updates but it still feels shabby. The bathroom needed work and the toilet needed several flushes. Carpet was stained in many places but there was a big stain right by the bed. Yuck. It also didn’t seem like anyone vacuumed as there were nuts and shells on the floor by the closet and other small things around. Never felt clean, even after I disinfected with my cleansers.
Also, my room was a three hour hike from the elevators. Only seems to be one set in the center of the building. Not nice when you’re there for a your daughter’s wedding and have a ton of stuff to carry. Don’t think luggage on wheels will help you because the carpets are too thick for anything to roll.
Entry into the main building where you stay was never locked despite it seeming to require a key card.
Only saving grace was the front desk staff-VERY friendly and welcoming. They are the only reason I gave any stars and should be commended for their customer service.
So disappointed in this property as other Residence Inns are so much better quality.
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Date of stay: September 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dorothy Acres Gath, General Manager at Residence Inn by Marriott Boston Andover
Responded 23 Sept 2020
We appreciate your feedback. The hotel is scheduled for a renovation next year. Our staff loves our guests and we are delighted to hear you enjoyed our hospitality and regret the layout of the hotel was disappointing for you.
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Edith S wrote a review Oct 2022
29 contributions1 helpful vote
+1
3.0 of 5 bubbles
In the past my husband has stayed often in this hotel - he works with Philips that has had a campus ‘next door’. Philips is no longer a neighbour and nowadays we mostly stay at the Sonesta hotel nearby that has been nicely redecorated. This time we thought, lets try the Residence Inn again. The nice lady at the reception gave us room 123 on the first floor. The suite was overall OK, nice bed, nice small bathroom. BUT: The carpeting was dirty, the hood completely broken, the kitchen outdated, the coutch worn out, there was not enough light in the living room (no lamp in the sitting area) and there was no cutlery tray in the dishwasher. They also forgot to inform us that we have to ask them before 10am to clean the room, so we had no clean towels the second day of our stay - I mostly make our bed myself. I went to the receptionist with my complaints and she told me that a renovation was coming up next spring. She promised to bring clean towels and someone really did - after another phonecall from me about it (…). Next day there was a cutlery tray in the dishwasher and the room was done. The breakfast was OK except for the fact that there was no bread nor toast. We had kind of a view on the swimmingpool, but the weather was not nice enough for a swim. So overall, the hotel/room/service was acceptable but not great.
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Date of stay: September 2022
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vanessa Newcomb, General Manager at Residence Inn by Marriott Boston Andover
Responded 4 Oct 2022
Dear 998Ediths, Thank you for taking the time to leave us your feedback. You will be happy to know that we have fully replaced the carpet in the suite you had stayed in. That is but one step in the journey to update the hotel. It is good to hear that our housekeeping staff were able to fully service your room in a timely manner. Thank you again for your feedback.
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Briana J wrote a review Nov 2022
1 contribution
5.0 of 5 bubbles
Place was quiet and away from any highway noise which works great for my overnight shifts. Breakfast had plenty of options so I didn't feel the need to go out to eat and waste money. Will be back on my next business trip!
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Scott O wrote a review Sept 2020
Albany, New York72 contributions63 helpful votes
2.0 of 5 bubbles
This hotel was not up to Marriott standards. I understand that the COVID 19 era is a challenge but this hotel was not up to the challenge. Issues noted include a moldy shower curtain , poor internet connectivity , an uncomfortable mattress, and a “grab and go” breakfast that is best not grabbed. The muffin available made vending machine fare seem gourmet and the orange juice provided was outdated. Furthermore, the rooms are in need of serious updating .
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dorothy Acres Gath, General Manager at Residence Inn by Marriott Boston Andover
Responded 6 Sept 2020
Thank you for writing us a review and we regret we fell short of your expectations. The state of Massachusetts has not allowed our buffet to open and we are providing a grab and go breakfast with muffins, yogurt, granola bar and juice in order to provide our guests with a breakfast. The hotel will look into the internet issue as the hotel has a hi speed internet and that is not an issue. We appreciate your feedback and will share with the team.
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nenolan wrote a review Aug 2022
Reading, Massachusetts9 contributions1 helpful vote
2.0 of 5 bubbles
Firstly, the hotel needs updating badly. Our 2:00 check-in was honored but we were put in a first-floor room in an area of the hotel where pets were allowed. I love dogs as much as the next person but I don't necessarily want to be staying right next door to one. Any hotel I've stayed in the past always had pet rooms separate from other guest rooms so this was surprising to me. I didn't have a pet so I'm not understanding why I was put in that section of the hotel. The dog potty area was right outside our window and there wasn't any privacy at all. One guy had his dog literally right outside our window and was looking in. Unacceptable! In addition to that, the room was so musty that I had to go out and get room spray. As the day progressed the room got more humid even with the a/c on. Early morning we would hear dripping coming from the a/c unit area and the room had gotten so bad that we checked out in the afternoon the day before because there was no way I wanted to spend another night in that room as it was becoming harder for me to breathe. I would have requested another room but the situation had gotten so bad by the third day that for me, it wasn't worth packing up and moving again. I have a mold allergy and I just wanted to get out of there. I don't find myself staying there again.
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Date of stay: August 2022
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: Unless necessary, avoid rear first-floor pet rooms. Very little privacy.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vanessa Newcomb, General Manager at Residence Inn by Marriott Boston Andover
Responded 15 Aug 2022
Dear nenolan, Thank you for taking the time to let us know about your experience while staying with us. I am very happy to hear that our team was able to accommodate your early check in request. With early check ins room placement is limited to the first available room. You will be happy to hear that a renovation is in the plans for the future for our hotel. Thank you for letting us know that the air conditioning was not working at its best we will have our HVAC company come correct the issue. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent air conditioning issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Vanessa Newcomb General Manager
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Natalie J wrote a review Oct 2023
1 contribution
1.0 of 5 bubbles
This hotel is old and dirty. Furnace, water pipes are loud all night long. Shower dripped all night and no water pressure. Mildew all over the shower. Breakfast is awful, they don’t even have fresh fruit. The staff at breakfast isn’t friendly and will just push there way in front of you for food or drink for themselves. Check in was awkward because I had to ask questions where our room was if their was breakfast because she didn’t offer any info. The place is a dump!
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: The parking lot some lights don’t work you will need a flashlight to see.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kerri S wrote a review Feb 2020
Boston, Massachusetts1 contribution1 helpful vote
1.0 of 5 bubbles
Carpeting was dirty and had not been vacuumed when I arrived. I was there for 4 evenings and housekeeping missed one of the 4 cleanings all together. Of the times they did show up to clean it was subpar and used bathroom towels weren't replaced, countertops weren't cleaned. Shower was cold even after asking for it to be fixed 3x. Never again.
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Date of stay: February 2020
2.0 of 5 bubblesValue
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dorothy A, General Manager at Residence Inn by Marriott Boston Andover
Responded 19 Feb 2020
Thank you for writing a review. I regret that we fell short of your expectations. This will be shared with housekeeping to ensure that future guests do not have this experience.
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donaandbrian asked a question Oct 2020
10 contributions1 helpful vote
Do the 2 bedroom suites have an oven in the kitchen ?
Melissa H asked a question Jul 2019
Saint John, Canada2 contributions
Can you get a train or Amtrak into Boston nearby?
Answer from erind982
45 contributions54 helpful votes
No unfortunately u can't.
Natalie J wrote a tip Oct 2023
1 contribution
1.0 of 5 bubbles
"The parking lot some lights don’t work you will need a flashlight to see."
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Northern_Traveler00 wrote a tip Sept 2023
California76,258 contributions470 helpful votes
2.0 of 5 bubbles
"Don’t stay here until you hear they have renovated"
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Fanny P wrote a tip Jul 2023
1 contribution1 helpful vote
1.0 of 5 bubbles
"Make sure you read all the review. "
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Maktub_888 wrote a tip Dec 2022
San Francisco, California14 contributions12 helpful votes
1.0 of 5 bubbles
"avoid room #106 which has been infested with bedbugs - see photos"
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robertjR2888BW wrote a tip Nov 2022
Loudonville, New York231 contributions42 helpful votes
3.0 of 5 bubbles
"High floor, away from elevators. Cigarette and pot smoke and odors may drift in through guest suite air conditioner units."
Read full review
Not the right property for you?
There are more places to choose from in the Andover area.
PRICE RANGE
₹11,007 - ₹13,926 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn boston andover hotel andover, residence inn andover, andover residence inn
LOCATION
United StatesMassachusettsAndover
NUMBER OF ROOMS
120
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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RESIDENCE INN BY MARRIOTT BOSTON ANDOVER - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Residence Inn by Marriott Boston Andover
Which popular attractions are close to Residence Inn by Marriott Boston Andover?
Nearby attractions include Jay Gees Ice Cream & Fun Center (1.0 km) and Raymond J. Martin Riverside Park (1.2 km).
What are some of the property amenities at Residence Inn by Marriott Boston Andover?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Residence Inn by Marriott Boston Andover?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn by Marriott Boston Andover?
Guests can enjoy free breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at Residence Inn by Marriott Boston Andover?
Yes, free parking is available to guests.
What are some restaurants close to Residence Inn by Marriott Boston Andover?
Conveniently located restaurants include The Irish Cottage Restaurant and Pub, Chateau, and Royal House of Roast Beef.
Are there opportunities to exercise at Residence Inn by Marriott Boston Andover?
Yes, guests have access to a fitness centre and an outdoor pool during their stay.
Are any cleaning services offered at Residence Inn by Marriott Boston Andover?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn by Marriott Boston Andover?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn by Marriott Boston Andover offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Residence Inn by Marriott Boston Andover?
Many travellers enjoy visiting The Stevens-Coolidge Place (7.9 km).
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