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Residence Inn Boston Andover

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Residence Inn Boston Andover
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193 Reviews from our TripAdvisor Community

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Showing 185: English reviews
Reviewed 4 weeks ago via mobile

It's the responsibility of the management to get things sorted out for providing the best service to customers. It's been a week since the wifi stopped working and no action has been taken to restore,appreciate if this can be sorted out at the earliest.rooms are quite spacious well equipped,people are courteous and room service is good and the breakfast spread...

Thank Prathap S
scania200, Manager at Residence Inn Boston Andover, responded to this review

I thank you very much for choosing our Residence Inn by Marriott Boston Andover and greatly appreciate sharing your experience through the guest satisfaction survey. We are all very sorry about the internet outage at our hotel and acknowledge how vital it is to all of our guests. We unfortunately had a minor power outage that caused a major component...

Hampton, New Hampshire
Reviewed 4 weeks ago via mobile

The staff and the quality are top notch. They have gone above and beyond to accommodate our needs in any way possible and make us feel at home, after the stress of a recent move and while transitioning to a new place. Rooms are clean and spacious and hospitality is second to none!

Thank 491kristeng
Indianapolis, Indiana
Reviewed 25 October 2016

We stayed here on our way through MA up to ME. We checked in late one evening and left pretty early the next morning. Check-in was quick and easy and our room was clean and comfortable. No issues with noise or anything else. We would return.

Thank maxxiep
Raleigh, North Carolina
Reviewed 9 October 2016 via mobile

Disappointed doesn't begin to describe the stay. We checked in at 9:30 pm and they overbooked the room type I wanted. So they tell me there are two rooms left. I told them I'd take the two rooms if they charged me the cost of the one room. Guy at front desk says ok. Then he tells me one of...

Thank 676ScottG
Wiscasset, Maine
Reviewed 6 October 2016

This is a great hotel, tucked away in the back of an office complex just off Rt. 93. Five minutes from the interstate, but as peaceful and quiet as you'll ever find. Everyone we encountered at the hotel was welcoming, and not just at the front desk. We had the occasion to "bump into" one of the housekeeping staff while...

Thank Fish4Stripers
Miami, Florida
Reviewed 29 September 2016 via mobile

Great location, not in the city but not too far if you don't mind driving. The rooms are spacious and very clean. Our flight was earlier than scheduled and we were allowed to check in early. Friendly and courteous staff. Great hot and cold breakfast. Excellent stay

Thank Lanny G
Chicago, Illinois
Reviewed 16 September 2016 via mobile

I stayed here recently during my Boston visit for business. Most of the hotels in downtown and near by are very costly, and this hotel provided a good alternate option. Reason all charges and nice, peaceful location. All the amenities just like what you expect at Marriott. Enjoyed my stay.

Thank Anuj S
Reviewed 6 September 2016 via mobile

We stayed at this inn from 8/25-9/6/2016. House keeping was terrible. Room wasn't vacuumed at all during our stay, shower was not cleaned in all the time we were there. Floors weren't mopped. Toilet paper wasn't replenished without asking. Bedding wasn't changed unless requested. Found this out 7 days into our stay when I asked. Used towels were taken and...

Thank Norm L
Management response:

Thank you for staying with us. I am exceptionally sadden to learn about your experience with our housekeeping staff. I have shared you concern with my management team and my housekeeping staff. This is not the experience that is wish for any of my guest during they staff with us. I have taken steps to make sure that no other...

Reviewed 17 August 2016

We spent two nights here on Marriott Reward points as a staycation as we live in the area. It is excellent in every way. Rooms, staft, breakfast and the additional bonus of a welcome meal on Monday, Tuesday, and Wednesday nights. We were there on a Monday night and had hamburgers, hotdogs, and all the fixings. The area for breakfast...

Thank 192gaylen
Management response:

Dear Valued guest , Thank you for sharing your experience at the Residence Inn Boston Andover through the Guest Satisfaction Survey. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability...

Coral Springs, Florida
Reviewed 13 August 2016

We were put in a room with no working air conditioning. When we made the staff aware they said they would send someone to fix it in the morning. The next day they said it could not be fix, and moved our room. When I spoke the GM about getting a credit for the night, he was rude, unprofessional, and...

Thank fvalli35
Management response:

Dear Valued guest , Thank you for posting a review regarding your recent stay with us at the Residence Inn Andover , please let me introduce myself my name is Anwar & I'm the general manager of the hotel. Please allow me the opportunity to sincerely apologize to you for not exceeding your expectations. It has never been our intention...

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All Traveller Photos (24)
Room/Suite (9)
Hotel & Grounds (10)
Business Centre/Function Rooms (1)
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Management photos: Courtesy of the property manager

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Room/Suite (31)
Bathroom (6)
Business Centre/Function Rooms (4)
Hotel & Grounds (10)
Family/Play Areas (1)
Pool/Beach Area (1)
Other (23)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Residence Inn Boston Andover

Address: 500 Minuteman Road, Andover, MA 01810
Region: United States > Massachusetts > Andover
Price Range: ₹ 8,872 - ₹ 15,861 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Boston Andover 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Residence Inn Boston Andover Hotel Andover
Residence Inn Andover
Andover Residence Inn
Hotel Style:
#1 Business Hotel in Andover
#3 Romantic Hotel in Andover
#4 Family Hotel in Andover
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Questions & Answers

Questions? Get answers from Residence Inn Boston Andover staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room I have stayed in has been excellent.”
 of 5 bubbles Vaughan3D, 15 Jul 2016 | Read review
“Room 141 was not particularly clean and had a loud AC unit.”
  • Couch and carpet stain room 141
  • Carpet stain room 141
  • Poorly dusted nightstand. Room 141
 of 5 bubbles Newsdork, 4 Jul 2016 | Read review
“Ask for a room to the back of the hotel”
 of 5 bubbles jdm57, 18 May 2016 | Read review
“Studios and one-bedroom suites are the same size. Two bedrooms offer two bathrooms, too.”
 of 5 bubbles waver2016, 22 Jan 2016 | Read review
“I would say that all of the rooms would be great.”
 of 5 bubbles cathybremer2015, 11 Nov 2015 | Read review
5 of 5