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4 Tech Dr, Andover, MA 01810
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$166
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Traveller (57)
Room & Suite (11)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#1 of 7 hotels in Andover
Location
Cleanliness
Service
Value
Travellers' Choice
From the moment you arrive, Sonesta ES Suites Andover makes you feel right at home with warm, open common areas, friendly staff and oversized suites. We will make sure your stay is surprisingly different by combining affordability and convenience like parking. Each studio and one- and two-bedroom suite comes with fully equipped kitchens, roomy work areas free wi-fi and bigger, cozier beds, It's no wonder we're a favorite among business travelers and families for hotels in Andover, MA.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Parking
Wifi
Outdoor pool
Breakfast available
Meeting rooms
BBQ facilities
Convenience store
Non-smoking hotel
Outdoor furniture
Shops
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:Members Always Save 5%
470Reviews7Q+A51Room tips
Traveller rating
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US_Global_Traveller wrote a review Aug 2022
Washington DC, District of Columbia3 contributions3 helpful votes
Newly renovated facility. Very good rooms. You can tell they did not use cheap materials when renovating. Excellent staffs go above and beyond to help. Not just one or two members of the staff, all of them were really nice and helpful. Spacious breakfast area. Never crowded. Stayed for two nights. During the first night, the guests above us made quite a bit noise. We talked to the front desk the next morning and they switched us to a room on the top floor. When we were moving to the new room and the room was still been cleaned, they switched us to another room with better condition. After we checked out the first room and then realized we left something the NEXT day, they went back to look for it and found it for us. Before checking out, we needed to print something, the lady at the front desk used her own computer to print for us. Will definitely be back next time.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Katerina Belcheva, General Manager at Sonesta ES Suites Andover Boston
Responded 31 Aug 2022
Dear US_Global_Traveller, When a guest takes the time to write, we are especially grateful. We are pleased to hear that you had an enjoyable stay. At Sonesta, we constantly strive to ensure that all of our guests are well taken care of, and we never tire. We look forward to your next visit. Regards, K. Belcheva
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CAlST wrote a review Jun 2021
North Easton, Massachusetts3 contributions
Hotel's Favourite
I stayed here one night recently with my daughter and absolutely feel this is the best lodging I've ever been at. I like the friendly customer service, clean hotel and spacious rooms. Like with any hotel there are moments when you hear other guest but great hotel and location. They also bring up any items you may need like toiletries which is awesome. I do recommend this hotel for sure. We will come again
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Katerina Belcheva, General Manager at Sonesta ES Suites Andover Boston
Responded 24 Jun 2021
Dear CAL861234, It sounds like you had a great stay with us, thank you for sharing your feedback! I appreciate your kind compliments about our spacious rooms and friendly staff. It was a pleasure to have you here and we hope to welcome you back soon. Best Regards, K. Belcheva
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mary Ann N wrote a review Aug 2022
Upper Arlington, Ohio3 contributions4 helpful votes
When I booked a jr. suite, I misunderstood the description of the suite. Upon check in we were dismayed to find that it didn’t match what we thought we were getting and we needed more room. The next morning we decided to move to another hotel as we thought the price was too much for what we’re getting. Nancy F couldn’t have been more accommodating and dedicated to getting us the suite we wanted and at the right price. She remained calm in the face of my anxiety ( we had just closed on the sale of our house and are not able to move into our new one yet). She truly went above and beyond, she helped me move to the new room, greeted me by name every time she saw me and just kept up her concern for our well being. As senior citizens, we appreciated her care. Nathan at the front desk was also very friendly and helpful.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Katerina Belcheva, General Manager at Sonesta ES Suites Andover Boston
Responded 31 Aug 2022
Dear Mary Ann N, Thank you very much for providing us with your awesome 5 star review! We are so happy that you found your experience to positive. Your nice comments about Nancy`s service have been shared with the staff. We look forward to your next visit. Regards, K. Belcheva
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Katie G wrote a review Aug 2022
1 contribution
We just got back from taking our kids on a couple nights away trip and I must say the rooms are Clean and the AC worked very well . Grab and Go Breakfast was decent and everyone found something. Lots of Games Outside and pool is small but kids didn't mind . Staff was always helpful. I had to go down to front desk and purchase a couple of things and while I was waiting my turn this woman was screaming at the girl behind the counter it was awful to witness this type of behavior but she was very rude even outside with other guest . After the crazy lady Ieft I spoke to the young Lady working and told her she was extremely professional and should not have been treated that way . She thanked me and helped me with whatever I needed the entire stay . Rebecca this Company is so lucky to have you . You were so Helpful with not only my family but with any Guest that needed something. When Rebecca's shift was over another young lady Shirley came on and she again was Helpful , always greeted us with a smile. Bravo sonesta you have quite the Staff . Thank you Girls so much for making our trip Amazing . We will be back soon !
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Katerina Belcheva, General Manager at Sonesta ES Suites Andover Boston
Responded 31 Aug 2022
Dear katieg, Thank you very much for providing us with your 5 STAR TripAdvisor review. We are so happy that you and your family found your suite to be comfortable , clean and everyone from the staff were helpful ,especially Rebecca and Sherley were so accommodating. Your positive comments have already been shared with the team. Thanks for your kind compliments and business. I hope to meet you on your next visit to the Sonesta ES Andover. Best Regards, K. Belcheva
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spirit M wrote a review Jul 2022
Pacific Grove, California37 contributions8 helpful votes
We just spent 10 nights there. Great location, staff and rooms. A room had a king size bed, nice bathroom and kitchen. Very quiet. Breakfast was available from 6:30 PM to 9:30 am Very good.. The staff was exceptional. They would go out of your way to meet any of your request. The Wi-Fi is excellent.
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Date of stay: July 2022
Rooms
Cleanliness
Service
Room Tip: All rooms are good
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Katerina Belcheva, General Manager at Sonesta ES Suites Andover Boston
Responded 22 Aug 2022
Dear stanleym9, Thank you for your positive review of our hotel. Our staff goes above and beyond for our valued guests and they really appreciate your kind words. We will continue to work hard to earn your business and we want you to know that your continuing support means a great deal to us! Regards, K. Belcheva
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hipsthathop wrote a review Jul 2022
Freehold, New Jersey27 contributions12 helpful votes
We stayed one night as we were just passing through. Very nice place looks like they just underwent renovations. Very clean and quiet . The breakfast included was good as well. The only thing is the pool was closed. Would definitely stay again.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Katerina Belcheva, General Manager at Sonesta ES Suites Andover Boston
Responded 22 Jul 2022
Dear hipsthathop, Thank you for staying with us and providing your review. We are happy that you enjoyed your stay and found our hotel clean and quiet. Sorry to hear this stay could have been more enjoyable with the pool open. We are thrilled to report that we have completed the renovation of the main lobby and all public spaces and the pool is open. We hope that you will return and visit us again soon. Regards, K. Belcheva
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RedSox4me wrote a review Jun 2022
New York1 contribution
Beware the hotel is under renovation. The lobby and breakfast areas are not usable. One follows signs to check in. The staff was unable to provide any guidance in terms of how to get to one’s room. There was no breakfast area. Some food was set out in the same check-in area and one needed to carry this out and take back to one’s room. We finally figured out that it was easier to walk outside since the closest internal elevator couldn’t be reached (the lobby was under construction). We got lucky and found a luggage cart when we checked in. These kinds of items are usually found in a lobby! The room was recently renovated and quite ok. There was no guide for the tv stations and other such details. We were hugely displeased. And the room rate was high for an “under construction” inconvenience. Too bad we didn’t know in advance.
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Date of stay: June 2022
Rooms
Cleanliness
Service
Room Tip: No lobby. This caused confusion.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Katerina Belcheva, General Manager at Sonesta ES Suites Andover Boston
Responded 17 Jun 2022
Dear RedSox4me, Thank you for your comments. What you experienced during your stay are were the final stages of our renovation. We apologize for any inconvenience this may have caused. Hopefully, you'll visit us again when all our new offerings are ready. We can't wait to show them off! Best Regards, K. Belcheva
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jim H wrote a review May 2022
Cumming, Georgia1 contribution
This is truly a hotel to stay away from. We had the misfortune of making a 5 day reservation with this hotel. The hotel is aged and VERY noisey. The hallways were very noisey with large gaps under the doors to the room. Every night and morning, we heard the people above us walking on the floors like a family of pachyderms. The beds were uncomfortable the heating and air system sounded like a 747 was taking off next to the bed. I am really not sure how they have the ratings they have...
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Date of stay: May 2022
Value
Service
Sleep Quality
Room Tip: Choose a different hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Katerina Belcheva, General Manager at Sonesta ES Suites Andover Boston
Responded 17 Jun 2022
Dear jimmerhand1, We would like to offer our sincerest apologies for the noise issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention. We hope that your next visit to the area. Best Regards, K. Belcheva
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Emma W wrote a review May 2022
6 contributions
This hotel was spotless, comfortable and had exceptional customer service. Rebecca, the front desk supervisor, was extremely professional as she tried to help accommodate guests in an oversold situation. She upgraded us to a one bedroom given that our original room type was sold out. She even made time to come personally to our room door to bring me coffee when I realized we only had decaf. Breakfast was basic but everything was tidy and well stocked. I would certainly highly recommend this hotel to anyone who is staying in the general vicinity.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Katerina Belcheva, General Manager at Sonesta ES Suites Andover Boston
Responded 17 Jun 2022
Dear Emma W, Thank you very much for providing us with your fantastic 5 star review! We are so happy that you found your experience to be positive. Your great comments about Rebecca`s customer service have been shared with the team. We hope to see you again soon. Warm regards, Katerina B., General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Farah A wrote a review May 2022
1 contribution
The best place to stay with the best team ever the front desk cara and the best manager katrina she is the best manager ever met and all the stuff are helpful , comfortable place and best service to get while staying.
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Date of stay: May 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Katerina Belcheva, General Manager at Sonesta ES Suites Andover Boston
Responded 23 May 2022
Dear Guest, Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made you feel comfortable. We will be sure to share with them how much of an impact they made on your experience. Hoping to see you again soon. Regards, K. Belcheva
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$118 - $163 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
staybridge suites boston-andover hotel andover, staybridge suites andover
LOCATION
United StatesMassachusettsAndover
NUMBER OF ROOMS
133
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SONESTA ES SUITES ANDOVER BOSTON - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Sonesta ES Suites Andover Boston
Which popular attractions are close to Sonesta ES Suites Andover Boston?
Nearby attractions include Addison Gallery of American Art (7.6 km), Bolton Orchards (5.9 km), and Weir Hill (7.7 km).
What are some of the property amenities at Sonesta ES Suites Andover Boston?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Sonesta ES Suites Andover Boston?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Sonesta ES Suites Andover Boston?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Sonesta ES Suites Andover Boston?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Sonesta ES Suites Andover Boston?
Conveniently located restaurants include Grassfields Food & Spirits, LaRosa's, and The Irish Cottage Restaurant and Pub.
Are there opportunities to exercise at Sonesta ES Suites Andover Boston?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Sonesta ES Suites Andover Boston?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sonesta ES Suites Andover Boston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Sonesta ES Suites Andover Boston?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Sonesta ES Suites Andover Boston?
Many travellers enjoy visiting The Stevens-Coolidge Place (7.4 km).