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Hotel UMass

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Hotel UMass
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446 Reviews from our TripAdvisor Community

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Showing 442: English reviews
Dublin, Ireland
Reviewed 26 August 2013

This hotel is a bit pricey, but it's great if you want to get a feel of life on campus. The rooms are a good size and have free wifi and continental breakfast, plus access to one of the campus gyms. There is also free parking and you can walk to the town in 10-15 minutes.

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Helpful?
1Thank WandaTwich
umasshotel123, Front Office Manager at Hotel UMass, responded to this review

Dear WandaTwich, I thank you very much for taking the time to let us know about your experiences at our hotel. I am glad that you enjoyed your stay and again thank you for your review. Safe Travels!

Hanson, Massachusetts
Reviewed 21 August 2013

Stayed here for a conference. Arrived early in the morning and my room was ready - which was great since I had traveled over 2 hours to get there! Room was spacious and clean! The breakfast buffet had bagels, muffins, some fruit.....and some awesome oatmeal!!! I simply love oatmeal for breakfast, so I was thrilled! Overall was very pleased with...

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Helpful?
Thank 1979Traveler
umasshotel123, Front Office Manager at Hotel UMass, responded to this review

Dear 1979Traveler, I very much enjoyed reading your review and thank you very much for your kindness. I am glad you enjoyed breakfast! Safe travels.

Kingston, Massachusetts, United States
Reviewed 11 August 2013

Although in the area on business, the facility and especially the staff were far more than anticipated. The Conference center attached to the hotel provided comfortable areas for meetings and educational endeavors. Great value. Great location. Superb staff.

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Helpful?
Thank Donna F
umasshotel123, Front Office Manager at Hotel UMass, responded to this review

Dear Donna F, Thank you for your wonderful review of our hotel. I am so happy you enjoyed your stay. We were so glad to have you with us and we look forward to your return.

NY
Reviewed 8 August 2013

Have stayed here several times while Visiting the University, The location is ultra convenient. The staff friendly and helpful. A couple of minor complaints, no safe in the room and the walls are ultra thin. there seemed to be alot of student hanging out late in the halls, this was a little distrcting for sleeping purposes. I thought good value...

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Helpful?
Thank Tootsy J
umasshotel123, Front Office Manager at Hotel UMass, responded to this review

Dear Tootsy J, I am so pleased to read that you enjoyed your stay with us. I thank you for taking the time to let us know where we can continue to improve our guest stays. We very much look forward to seeing you back soon.

FOREST HILLS
Reviewed 4 August 2013

The location is perfect. Enter through the second floor of the Parking Garage and make your way up to the third floor lobby. Free Wi-Fi, continental breakfast friendly service, spacious rooms, free parking. 24 hours Coffee in the lobby and room.

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Helpful?
Thank NISIN K
umasshotel123, Front Office Manager at Hotel UMass, responded to this review

Dear Portakal, I very much enjoyed reading your review and thank you very much for your kindness. I am glad you wrote a review! Safe travels.

Boston, Massachusetts
Reviewed 22 July 2013

I was visiting the school with son, so this seemed like the logical place to stay. Other than the fact that finding the correct way to get to the hotel is a little challenging, the stay was really great. The room was spacious, clean and modern in décor, and the beds were very comfortable. And I really liked the glass...

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Helpful?
Thank pgagolf12
umasshotel123, Front Office Manager at Hotel UMass, responded to this review

Dear Pgagolf12, I am so pleased to hear you enjoyed your stay. I am very glad your service we do take great pride in the students that work with us. Safe Travels!

Easton, Pennsylvania
Reviewed 20 July 2013

In the heart of campus, actually located above the student center. Beautiful clean rooms with a Keurig in the room. A little confusing at first because you enter in the student center and then have to take an elevator up to the hotel lobby, but once you are there, it is lovely. A very simple breakfast with limited seating, but...

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Helpful?
Thank Elora21
umasshotel123, Front Office Manager at Hotel UMass, responded to this review

Dear Elora21, Thank you for your wonderful review of our hotel. I am so happy you enjoyed your stay. We were so glad to have you with us and we look forward to your return.

Boston
Reviewed 15 July 2013

Over the last four years, I've stayed at the UMass Hotel when based in the 5 college area. The beds have always been comfortable and the renovated rooms are fantastic. I appreciate the higher quality soaps and shampoos, considering that the price has increased significantly in those same 4 years (although their prices are not out of range for the...

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Helpful?
Thank BostonHamma
umasshotel123, Front Office Manager at Hotel UMass, responded to this review

Dear BostonHamma, I want to start by thanking you for staying with us for the last four years. We truly appreciate your loyalty. I was delighted to read that we were able to accommodate your parking needs during your stay. We very much look forward to seeing you back soon! Have a wonderful summer.

Merritt Island, Florida
Reviewed 15 July 2013

The hotel is excellent, clean, friendly staff, no complaints from that perspective, BUT...unless you are coming to Amherst to for an on-campus event, consider staying elsewhere. The location is in the middle of nowhere (on-campus) from a 'let's go out and grab a bite' perspective, unless your idea of a bite is the university student center. You can walk to...

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Helpful?
Thank GreenBiners
umasshotel123, Front Office Manager at Hotel UMass, responded to this review

Dear Greenbiners, I thank you very much for taking the time to let us know about your experiences at our hotel. I am glad that you enjoyed your stay and again thank you for your review. Safe Travels!

CT, USA
Reviewed 10 July 2013

We have stayed here many times over the past few years, beginning when we visited the area on a tour of colleges. The hotel is quite lovely and well tended, the beds comfortable and the service generally excellent. The continental breakfast provided varies, but the baseline is good. The area with tables is small and a bit bare but there...

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Helpful?
Thank travlelf
umasshotel123, Front Office Manager at Hotel UMass, responded to this review

Dear Travlelf, I very much enjoyed reading your review and thank you very much for your kindness. I am glad you enjoyed breakfast! Safe travels.

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Rated the best hotel in Amherst, and seated in the center of the picturesque UMass Amherst campus, Hotel UMass blends a tranquil countryside escape with the bustling energy of campus life, making it your ideal destination when staying in the area. During your stay at Hotel UMass, you will have access to the distinctive cultural atmosphere of one of the nation’s top universities, while remaining only minutes to historic downtown Amherst, allowing you to discover the magic of the Pioneer Valley. The breathtaking views from your guestroom alone will allow you to appreciate the natural beauty of scenic New England.During your stay, you will enjoy first-class accommodations and exceptional service. We offer university guests, conference attendees, parents, students, local and corporate travelers and alumni an exceptional Hotel UMass experience. ... more   less 

Additional Information about Hotel UMass

Address: 1 Campus Center Way, University of Massachusetts, Amherst, MA 01003-9243 (Formerly Campus Center Hotel)
Region: United States > Massachusetts > Hampshire County > Amherst
Price Range: ₹ 9,076 - ₹ 16,531 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel UMass 2.5*
Number of rooms: 116
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Also Known As:
Umass Hotel At The Campus Amherst
Campus Center Amherst
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Questions & Answers

Here's what travellers have asked, with answers from Hotel UMass staff and other travellers.
3 questions
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Wokingham, United Kingdom
over a year ago
over a year ago
over a year ago

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Questions? Get answers from Hotel UMass staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms near the elevators are noisy.”
gerryornecpa, 30 Nov 2016 | Read review
“Had room with queen bed and it was a bit small. Only a shower in the bathroom, no tub”
H8680JQbillf, 31 Oct 2016 | Read review
“High floors have great views of campus”
roulhack, 15 Oct 2016 | Read review
“None really. I was in a normal room. I would avoid rooms near the elevators. Ice machine is noisy and in the open quad.”
SCBulldog, 18 Aug 2016 | Read review
“We asked not to be near the elevator as others on tripadvisor said that would be noisy.”
spellboundmom, 16 Aug 2016 | Read review
5 of 5