We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Traveller (36)
Room & Suite (279)
Dining (3)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent47%
  • Very good37%
  • Average13%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
2 Star Hotel
All hotel details
Additional information
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (489)
Filter reviews
485 results
Traveller rating
223
179
64
12
7
Traveller type
Time of year
LanguageEnglish
223
179
64
12
7
Show reviews that mention
All reviewscampus centerparking garagecontinental breakfaststudent unionhotel lobbybagelsfood courthard boiled eggsroom serviceuniversity clubvisiting umassnice surprisegreat place to staycookiesdesk staffwould definitely stay here againattending a conference
FilterEnglish
Updating list...
1 - 5 of 485 reviews
Reviewed 1 week ago via mobile

Great hotel. Very clean and comfortable! They have water bottles for you to use while you stay and options for water with fruit to fill them! People are pleasant and it was nice and quiet. Continental breakfast and great coffee!

Thank Jenn J
Reviewed 15 April 2018 via mobile

This hotel has all your standard ameneties for a business hotel, and is maintained very well. The staff was friendly. Breakfast is a little thin, but the hotel is rarely busy so you can fill up on their small stuff. Oh and great views of...More

Thank PDXGandhi
Response from LaMarCook, General Manager at Hotel UMassResponded 4 weeks ago

Hello PDXGandhi, Thank you for taking the time to share your valued feedback with us. We appreciate that fact that you choose Hotel UMass and hope to welcome you back soon for another enjoyable stay. Regards, LaMar Cook

Reviewed 11 April 2018

I work at a different UMass campus and needed to be in Amherst for an event that required an overnight stay. The hosts put me up in Hotel UMass. It was perfect! The rooms were clean and quiet, the staff friendly and helpful, my view...More

Thank sallygore
Response from LaMarCook, General Manager at Hotel UMassResponded 4 weeks ago

Hello Sallygore, Thank you for the wonderful review of Hotel UMass. We are delighted to read you loved the comfort of your spacious room and were impressed with the convenience of our location. We appreciate you sharing your nice comments and look forward to welcoming...More

Reviewed 3 April 2018 via mobile

A nice clean hotel. The entrance is via a parking garage which is a little odd. Don’t expect concierge services. Get out and go to elevator to get to the check-in. The breakfast was nice with fresh pastries. Did not visit or see exercise facilities.

Thank Edwellons
Reviewed 2 April 2018

We were planning a trip to Amherst so my son could visit the campus of UMass...knowing nothing about the area or the geography, I referred to the UMass website for lodging recommendations. I was pleasantly surprised to find out that there was a hotel on...More

Thank Carhouse
Response from LaMarCook, General Manager at Hotel UMassResponded 4 weeks ago

Hello Carhouse, Thank you for your review and for being our guest. We are thrilled you included us in your travel plans and even more pleased to know you thoroughly enjoyed your stay with us. Thank you for your compliments regarding our breakfast and staff....More

View more reviews
Most Booked Properties in Amherst
See allSee all
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Breakfast included
Restaurant
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Breakfast included
Meeting Rooms
Banquet Room
Conference Facilities
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$ 157 - US$ 253 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 157 - US$ 253 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (36)
Room & Suite (279)
Dining (3)
Amenities (13)
Questions & Answers
Ask a question
Soign588
20 March 2016|
AnswerShow all 6 answers
Response from janekM4849MF | Reviewed this property |
I don't know if students and their families are offered unique discounts. Pls call hotel reservations. They are quite helpful. Our room block rate was $130.
0
Votes
Aidan M
28 October 2015|
AnswerShow all 12 answers
Response from Patricia S | Reviewed this property |
Yes. Exceptional baked items and very good coffee.
0
Votes
Crumpet68
14 September 2015|
AnswerShow all 5 answers
Response from Pat H | Property representative |
Hello: We do offer discounted rates for UMass alumni based off of availability. For rates and availability, simply call 1-877-822-2110, and inform the agent of your alumni status. Thank you for asking! Pat Howley Hotel... More
1
Vote
Room Tips
"Try for a room with a view of the lake. Very pretty in the morning."
Read review
"Take only rooms at the end of corridors away from the elevator noise"
Read review
"The higher the better!! Nice Views!!"
Read review
"High floor facing the campus pond"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing