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Hotel UMass

PricelineUS$ 160*
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Certificate of Excellence
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 169*
US$ 160*
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US$ 169*
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Hotel UMass
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446 Reviews from our TripAdvisor Community

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Showing 442: English reviews
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Pittsburgh, Pennsylvania
Reviewed 1 week ago via mobile

Stayed here for a few nights due to a conference I was attending. Could not find the reservation desk to check in because they currently have a non-functional lobby that is under renovation and buried with tools. Room is ok with big bed. Asked for a courtesy extension for checkout as checkout is 11 am and my shuttle was not...

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Helpful?
Thank Anthony K
Salt Lake City, Utah
Reviewed 2 weeks ago

The UMass Hotel is housed in a historically significant Brutalist-style concrete building. It is disparagingly called the concrete waffle, but it fits into the landscape of University of Massachusetts. At the time of my visit, there was remodeling going on in the hotel lobby, which probably led to my feeling that the hotel was not coherent. The room was clean...

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Helpful?
Thank Queezle22
LaMarCook, General Manager at Hotel UMass, responded to this review

Hello Queezle22, Thank you for your honest review of Hotel UMass. Great to hear that you enjoyed our clean and comfortable rooms. Queezle22 we are very excited with the ongoing enhancements to our lobby including an updated breakfast menu. You will be pleased to know that oatmeal with walnuts and craisins have made the cut. Please let us know how...

New York City, New York
Reviewed 3 weeks ago via mobile

The perfect hotel on the perfect location for business purposes. Hotel UMass is in cornerstone of this wonderful educational community. Below the hotel is the campus' parade of restaurants offering a plethora of dishes-the best. Back to the hotel-the room was very comfortable and it offered great amenities. Great staff too.

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Helpful?
Thank Carmen J
LaMarCook, General Manager at Hotel UMass, responded to this review

Carmen J, Thank you for your kind comments. Here at Hotel UMass we take great pride in offering a comfortable product with exceptional service. I am pleased that you were able to dine in the Blue Wall. For your information The Princeton Review ranked the University of Massachusetts Amherst No. 1 for best campus food in the nation. Thank you...

Wells, Maine, United States
Reviewed 3 weeks ago

The room was clean and fresh. We even had a nice view from the 4th floor window! The staff was friendly and courteous. The food at the food court was very good. I would definitely recomment this hotel and look forward to staying here again in the future.

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Helpful?
Thank Karen M
LaMarCook, General Manager at Hotel UMass, responded to this review

Hello KarenM, I'm glad you enjoyed our stay. In my personal opinion you cannot beat the view from our rooms. It was also great to hear that you enjoyed our staff and food in the Blue Wall (We were recently ranked #1 by the Princeton Review for best campus food in the nation) Thank you again for the 5 Star...

Reviewed 19 March 2017 via mobile

I stayed here when I was too tired to drive home after driving up in a snowstorm to pick up my son for spring break. A payed for it on Priceline and received a king size room. The lobby is under reconstruction but they still had a nice drink and snack out for us when we arrived. When checking saw...

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Helpful?
1Thank Skaket1
LaMarCook, General Manager at Hotel UMass, responded to this review

Hello Skaket1, Greetings from Amherst! It was our pleasure to welcome you back to campus and we thank you for taking the time to share your review of Hotel UMass. I am happy to hear that my staff was able to accommodate your bed type request. I am equally as pleased to find that you were impressed with the great...

Reviewed 9 February 2017

I was on campus for meetings with the university and the hotel was surprisingly nice to stay at. While it wasn't the cheapest, the convenience of being on the campus for meetings was well worth it. The room itself was modern and comfortable. The cookies at check in are a nice touch too.

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Helpful?
Thank Hapoel888
LaMarCook, General Manager at Hotel UMass, responded to this review

Hello Hapoel888, We love hearing great feedback such as yours from our valued guests. I'm so happy to hear you loved your accommodations. I couldn't agree more on how tempting the cookies in the lobby are. They get me every time. As far as not having the cheapest rates, we do offer various discounts please inquire with a reservations agent...

West Nyack, New York
Reviewed 8 February 2017

If you're going to UMass Amherst, there's no reason to stay anyplace else. This hotel is clean, rooms are clean and spacious, beds are comfortable, and the service at check-in is excellent. Parking is included and is in a garage attached to the building that houses the hotel - very important at UMass Amherst because parking can be tricky. My...

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Helpful?
1Thank Dawn S
LaMarCook, General Manager at Hotel UMass, responded to this review

Hello Dawn S, Sincere thanks for your outstanding review. I'm thrilled to hear you had an exceptional experience during your time with us and were able to enjoy all aspects of the property. Dawn, I appreciate your candor regarding the heat and hot water and we will work to improve it. You are correct If you're going to UMass Amherst,...

Reviewed 25 January 2017 via mobile

I would rate this hotel as a ⭐️⭐️⭐️1/2 star. The room was roomy, clean, nice view, nice up to date electronics and keurgic coffee maker. Several restaurants within the hotel. The cookies at the first desk were the best. The wi-Fi signal was strong and was included. If you need to be close to campus this is a no brainer....

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Helpful?
Thank SHATON R
LaMarCook, General Manager at Hotel UMass, responded to this review

Hello Shaton R, Thank you so much for staying with us recently at the Hotel UMass and for taking the time to post a nice review of your experience on TripAdvisor! It is great to hear that you enjoyed your overnight room, dining options on and were able to enjoy a spectacular view the UMass Campus! It would be our...

Rehoboth, Massachusetts
Reviewed 21 January 2017

Beware the (small, somewhat hidden) check in desk is on the third floor (stuck in an out-of-the-way corner to the left of the elevators) and there is only one sign that let's you know that on the first floor. Great place to stay and certainly the best bet if you have to do anything on campus. Clean, super comfy beds,...

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Helpful?
Thank Jackie L
LaMarCook, General Manager at Hotel UMass, responded to this review

Hello Jackie L, Thank you so much for staying with us recently at the Hotel UMass, and for taking the time to post a 5-Star review of your experience on TripAdvisor! We're also very pleased that you enjoyed our location and super comfy beds. I apologize that the front desk has been temporally relocated during our lobby renovation, we promise...

Branchville, New Jersey
Reviewed 21 December 2016

Convenient, very clean and classy...... Very close to your college kids. This hotel is on campus, not too many Universities can boast that. It's connected right to student center and activities. "Always in good hands with the staff"

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Helpful?
Thank hmrowan

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Rated the best hotel in Amherst, and seated in the center of the picturesque UMass Amherst campus, Hotel UMass blends a tranquil countryside escape with the bustling energy of campus life, making it your ideal destination when staying in the area. During your stay at Hotel UMass, you will have access to the distinctive cultural atmosphere of one of the nation’s top universities, while remaining only minutes to historic downtown Amherst, allowing you to discover the magic of the Pioneer Valley. The breathtaking views from your guestroom alone will allow you to appreciate the natural beauty of scenic New England.During your stay, you will enjoy first-class accommodations and exceptional service. We offer university guests, conference attendees, parents, students, local and corporate travelers and alumni an exceptional Hotel UMass experience. ... more   less 

Additional Information about Hotel UMass

Address: 1 Campus Center Way, University of Massachusetts, Amherst, MA 01003-9243 (Formerly Campus Center Hotel)
Region: United States > Massachusetts > Hampshire County > Amherst
Price Range: ₹ 8,930 - ₹ 17,218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel UMass 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Umass Hotel At The Campus Amherst
Campus Center Amherst
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Questions & Answers

Here's what travellers have asked, with answers from Hotel UMass staff and other travellers.
3 questions
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Wokingham, United Kingdom
over a year ago
over a year ago
over a year ago

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Questions? Get answers from Hotel UMass staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms near the elevators are noisy.”
gerryornecpa, 30 Nov 2016 | Read review
“Had room with queen bed and it was a bit small. Only a shower in the bathroom, no tub”
H8680JQbillf, 31 Oct 2016 | Read review
“High floors have great views of campus”
roulhack, 15 Oct 2016 | Read review
“None really. I was in a normal room. I would avoid rooms near the elevators. Ice machine is noisy and in the open quad.”
SCBulldog, 18 Aug 2016 | Read review
“We asked not to be near the elevator as others on tripadvisor said that would be noisy.”
spellboundmom, 16 Aug 2016 | Read review
5 of 5
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US$ 160* /night
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Prices are for 1 room, 2 adults
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