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Crowne Plaza Annapolis

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532 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Annapolis
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Showing 524: English reviews
Milford, de
Reviewed 17 June 2013

Booked the Sheraton 45 days ahead of a class for 2 of our employees for weekends in a row. The day after initially booking through Expedia we tried to change both reservations to 2 days instead of 3. This was not allowed even though when booking we could have chosen just 2 nights no problem. Now that they have your...

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Helpful?
Thank Dave B
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review

Dear Dave B, I am terribly sorry about the room mix up, there are times this happens and we do everything we can to get the room requests right, please accept my apology. When using 3rd party reservation systems with prepaid reservations it can be difficult to change or cancel reservations because they are prepaid. The best way to book...

New Holland, Pennsylvania
Reviewed 11 June 2013

Staff is exceptional and outstanding. We were greeted with smiles and welcomed with open arms. Felt like we were coming home!! Attended an event and the hotel went out of their way to provide quality service during the entire event. The only downer was the quality of food served during the banquet, primarily the soup (Cream of Crab). The soup...

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Helpful?
1Thank cndirector1
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review

Thank you so much cndirector1, we truly love to hear feedback like this and letting everyone know what a great hotel we have! Sorry to hear about the soup and we will certainly fix that. We look forward to you coming back soon!

maryland
Reviewed 2 June 2013

I book this hotel frequently on priceline name your own price, usually I get a room for $76. The rooms are clean and the staff are very friendly. There is a work out room but several times I have gone to work out it is musty and the air condition is not on or operating efficiently. I have also been...

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Helpful?
1Thank cheyenne16
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review

Thank you for taking the time to post your comments regarding our cleanliness and friendly staff. We take great pride in delivering excellent customer service. We take feedback very seriously and we use this to get better each and every day and will work on your suggestions. Thank you again and we look forward to you coming back soon!

Baltimore, Maryland, United States
Reviewed 26 May 2013

Basic amenities with a pleasant staff. Our stay was good. Nothing amazing but a decent place to stay. Room could have been cleaned better. Pills on the floor from the last guest and hair strands in the tub.

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Helpful?
1Thank Arik B
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review

Dear Arik B, thank you for pointing out our pleasant staff, I was sorry to hear about the cleanliness of your room. This is not typical of our housekeeping deparment to miss this kind of stuff, pleas accept my apology. I hope as you travel back to this area you again choose us and I asure you a much better...

Plymouth, Michigan
Reviewed 25 May 2013

Clean quiet room. Close to historic Annapolis.(4 miles) No breakfast a minus, but did have a restaurant if you wished to pay. Right across the street from a huge indoor Mall if you run into a rainy day or just want to do some shopping. Several restaurants within walking distance.

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Helpful?
Thank markzink13
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review

Dear Markyz, thank you for taking time to post your great comments about our clean and quiet rooms. We also have a free shuttle that can take you to all these places. Our shuttle runs to a 5 mile radious. We look forward to you coming back soon!

Reviewed 21 May 2013

We stayed for a hockey tournament/vacation. The room was clean and the hotel was remarkably quiet for a bunch of hockey teams running around. Free Starbucks coffee in the lobby makes for a great start to your day. The staff was very nice and helpful. The woman who helped me at the front desk the day we arrived deserves a...

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Helpful?
Thank Mfig303
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review

Dear Mfig303 thank you so much for all the wonderful comments about our hotel. The associates take great pride in delivering a great experience friendliness and cleanliness! We certainly look forward to you coming back soon!

Westampton, New Jersey
Reviewed 10 May 2013

My husband arrived for a relaxing stay for one night before picking my step-son up from college. We switched our first room because it faced the loud highway, and that was not problem. Bad part is there was an adjoining room. The adjoining room woke us up 6:15 AM with loud teen/young adults banging something loud, speaking loud...anything to annoy...

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Helpful?
2Thank ConnieandAnthony
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review

Dear Connie and Anthony, thank you for the feedback, I am sorry about the noise you encountered. I am glad we were able to take care of it right away. Thank you for pointing out our cleanliness and freinedliness, we take pride in this! We hope you consider us for your future stays, and remember the other hotels only has...

New Haven, Connecticut
Reviewed 7 May 2013

We stayed at the Sheraton Annapolis last weekend and found our room to be clean, spacious and very comfortable. The Club Lounge was terrific and made the stay all the more enjoyable. The front desk staff was particularly friendly and helpful. Nice indoor pool, gym and hot tub. It made our visit to Annapolis all the more enjoyable. We are...

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Helpful?
Thank shelleyhc
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review

Dear shelleyhc, thank you so much for the wonderful comments and wanting to come back. We thrive in being helpful and friendly and am so glad you let everyone know. We apprecaite your business and hope you become brand loyal to Sheraton!

Fairfax, Va
Reviewed 6 May 2013

Here's the deal. I'm an spg member and having a short stay overnight, (checking in 10pm checking out 4am) and at 3000pts thought how bad could it be and booked the room. Checking in on a Friday evening. Parking was a pain b/c the lot is small and there were two events going on in the hotel. Had to circle...

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Helpful?
1Thank Duke_Fairfax
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review

Dear Duke, thank for your taking the time to comment about your recent stay. I was sorry to hear about the parking and the noise you encountered. We due ask our groups to park at our over flow parking by the bank. As for the noise, the inside rooms are quiter, so as you travel back through the area please...

Bayonne
Reviewed 29 April 2013

Rooma clean and fresh. Staff very pleasant and helpful. Poll lifeguard very attentive, making sure we had towels. Watched children well in pool. Wattress in Club Lounge, I think her name was Helen, was very hard working and went out of her way for us, getting chocolate cake for children. Also Peter, head of food and services was very attentive...

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Helpful?
Thank Donna B
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review

Dear Donna B, thank you for the great feedback and reveiw. We take pride in delivering a great guest experience! Pete and Helen truly are great associates and thank you for pointing them out. WE look forward to you coming back to the hotel soon! Thanks again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Our hotel is located near the excitement of downtown and historic Annapolis. We are located within walking distance to restaurants and shopping at Westfield Annapolis Mall. In Downtown Annapolis enjoy attractions like shopping, historic attractions and waterfront restaurants. Guests can enjoy remarkable amenities like room service, 24 hour fitness center, sundry shop, indoor pool, Jacuzzi,complimentary high speed Internet and Annapolis Bar and Grill. ... more   less 

Additional Information about Crowne Plaza Annapolis

Address: 173 Jennifer Road, Annapolis, MD 21401 (Formerly Sheraton Annapolis Hotel)
Region: United States > Maryland > Annapolis
Price Range: ₹ 6,534 - ₹ 14,430 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Annapolis 3.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Sheraton Annapolis
Annapolis Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Annapolis staff and other travellers.
5 questions
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Questions? Get answers from Crowne Plaza Annapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room NOT facing the interstate.. quite loud otherwise”
 of 5 bubbles Gabrielle71, 8 Nov 2016 | Read review
“Cheesecake Factory nearby, Green Turtle, Famous Dave's, etc.”
 of 5 bubbles jani222, 2 Nov 2016 | Read review
“Rooms facing the front parking lot would be the quieter.”
 of 5 bubbles JoyDeVoyage, 19 Sep 2016 | Read review
“My kids love the indoor pool!”
 of 5 bubbles SoftPig, 13 Sep 2016 | Read review
“There wasn't much traffic or noise on the 6th (top) floor”
 of 5 bubbles TropicalLover, 12 Sep 2016 | Read review
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