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Crowne Plaza Annapolis

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540 Reviews from our TripAdvisor Community

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Showing 532: English reviews
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Reviewed 6 days ago NEW

Nice hotel, good location. Modern lobby and pleasant staff. The room itself was neat and clean, however when my daughter turned on the shower orange water poured out. It did this each time one of us took a shower. The other problem was the room had two double beds, not queens. With four of us in the room, two in...

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Helpful?
Thank Wendy B
Elsa J, Front Office Manager at Crowne Plaza Annapolis, responded to this review

Dear Valued Guest, Thank you so much for taking the time to complete the survey. We apologize for the inconvenience you had during your stay. We hope to see you soon again. Have a lovely day. Thank you Elsa

WDC
Reviewed 2 weeks ago

I've stayed at the Sheraton almost 8 times a year for several years so when it was purchased by Crowne Plaza I was a bit skeptical that it would change. The personnel were always friendly and helpful and I was worried new management would change that. Admittedly the Sheraton needed a major face lift but it was home for me...

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Helpful?
Thank lfulton_123
Elsa J, Front Office Manager at Crowne Plaza Annapolis, responded to this review

Dear Valued Guest, Thank you so much for taking the time to complete the survey. You are very important to us and your feedback is very important to us. It is our pleasure to serve you at the Crowne Plaza Annapolis. We hope to see you soon again. Have a lovely day. Thank you Elsa

Wilmington, Delaware
Reviewed 2 weeks ago via mobile

Clean, quiet hotel. Looks like recently updated, still need to work on promptness of elevators. Room was spacious and clean. Bathroom large! Pool and hot tub clean and refreshing. An adequate exercise room open 24 hours. Breakfast either buffet or from menu- charged, not included. Good sized portions, busy the morning we were there, so a little slower service. Lobby...

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Helpful?
Thank Quilterbee2016
Elsa J, Front Office Manager at Crowne Plaza Annapolis, responded to this review

Dear Valued Guest, It is our pleasure to serve you at the Crowne Plaza Annapolis. Thank you for choosing to stay with us and taking the time to complete the survey. WE appreciate it. We are thrilled to learn that you enjoyed your stay with us. We hope to see you soon again. Have a lovely day. Thank you Elsa

tennessee
Reviewed 2 weeks ago

We stayed 2 nights at this property. It has been recently renovated and is very nice. Staff were efficient Room was spacious enough and beds comfortable. Location was convenient. I used the workout facility a couple of times, it was very nice and well stocked with towels and water. The pool and hot tub appeared clean and modern. I have...

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Helpful?
Thank ride
Elsa J, Front Office Manager at Crowne Plaza Annapolis, responded to this review

Dear Valued Guest, Thank you so much for taking the time to complete the survey. We appreciate it. Your feedback is very important to us. We apologies for the inconvenience you had during your stay. I have followed up with the department head taking corrective action. We hope to see you soon again. Have a lovely day. Thank you Elsa

New York
Reviewed 25 December 2016 via mobile

Stayed for 1 night while in town for a wedding 2 days before Christmas. Wedding reception was across town at the Westin, but I booked a room at the Crowne Plaza because rates were about half as much. Very pleased with Crown Plaza from the moment I stepped in. Lobby is brand new and clean, staff is super friendly and...

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Helpful?
Thank ajfoster718
Elsa J, Front Office Manager at Crowne Plaza Annapolis, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel Crowne Plaza Annapolis. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Have a lovely day. Thank you so much. Elsa

Jacksonville, Florida
Reviewed 22 December 2016 via mobile

This hotel was a nice place to stay but nothing special. The bedsheets were clean but the room had an outdated feel and there was no padding under the carpet. The bathroom was also clean. They charged for breakfast which seemed to be a buffet similar to what you would find at a Hampton Inn. The front desk was very...

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Helpful?
Thank Amanonda
Elsa J, Front Office Manager at Crowne Plaza Annapolis, responded to this review

Dear Valued Guest, Thank you so much for taking the time out of your precious time to complete the survey. WE appreciate it. Your feedback is very important to us. We hope to see you soon again. Have a lovely day and Happy Holidays. Thank you Elsa

Toronto, Canada
Reviewed 11 December 2016

Ignore any review more than 2 months old. It is now a clean, upscale hotel typical of a Crown Plaza. The hotel used to be a Sheraton, and most reviews are from when it was a Sheraton. The hotel is being completely renovated from the top down. Floors 6 thru 4 are done, working on 3 & 2. staff are...

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Helpful?
Thank TerryCanadienne
Elsa J, Front Office Manager at Crowne Plaza Annapolis, responded to this review

Dear Valued Guest, We appreciate you taking the time out of your busy schedule to complete the review for our hotel Crowne Plaza Annapolis where "Life is a breeze". It is our pleasure to serve you. Thank you so much for mentioning about our hotel's staff, cleanliness and newly renovated rooms. We are thrilled to learn that you enjoyed your...

Richmond, Virginia, United States
Reviewed 7 December 2016

Stayed at this property for one night. It was average. The hotel is close to downtown Annapolis but definitely a 10-minute drive at least. They told us that we could have a rollaway but then said we couldn't upon arrival. The front desk staff seemed a bit disheveled when we arrived. It wasn't expensive at all but I don't think...

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Helpful?
Thank Ed M
Elsa J, Front Office Manager at Crowne Plaza Annapolis, responded to this review

Dear Valued Guest, Thank you so much for taking the time to complete the survery. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so...

Reviewed 4 December 2016

Hello, My stay was supposed to be until 7th of DEC but I will not be staying any longer… This has been absolutely ridiculous! Two nights in a row loud music is being played past midnight, and hotel guests are rude. I have contacted the front desk multiple times and nothing has been done to take care of the situation....

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1Thank Jase L
Elsa J, Front Office Manager at Crowne Plaza Annapolis, responded to this review

Dear Valued Guest, Thank you so much for taking the time to complete the survey. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so...

Reviewed 21 November 2016

We have stayed at this hotel often while visiting Annapolis. We have found the staff helpful and friendly. The hotel is clean and offer good value. Christa Bauer at the front desk was especially helpful in arranging for another reservation in the future. She was polite, friendly, and effective in meeting our needs. Thank you.

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Helpful?
Thank MICHAEL C
Elsa J, Front Office Manager at Crowne Plaza Annapolis, responded to this review

Dear Valued Guest, We appreciate you taking the time to complete the survey. Thank you so much for choosing to stay with us at the Crowne Plaza Annapolis. Christa will be thrilled to learn that you had mentioned her name in this survey. We appreciate it. We hope to see you soon again. Have a lovely day. Thank you Elsa

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Our hotel is located near the excitement of downtown and historic Annapolis. We are located within walking distance to restaurants and shopping at Westfield Annapolis Mall. In Downtown Annapolis enjoy attractions like shopping, historic attractions and waterfront restaurants. Guests can enjoy remarkable amenities like room service, 24 hour fitness center, sundry shop, indoor pool, Jacuzzi,complimentary high speed Internet and Annapolis Bar and Grill. ... more   less 

Additional Information about Crowne Plaza Annapolis

Address: 173 Jennifer Road, Annapolis, MD 21401 (Formerly Sheraton Annapolis Hotel)
Region: United States > Maryland > Annapolis
Price Range: ₹ 6,418 - ₹ 14,641 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Annapolis 3.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Sheraton Annapolis
Annapolis Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Annapolis staff and other travellers.
6 questions
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Long Island City, New York
1 month ago
New York City, New York
5 months ago
7 months ago

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Questions? Get answers from Crowne Plaza Annapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room NOT facing the interstate.. quite loud otherwise”
 of 5 bubbles Gabrielle71, 8 Nov 2016 | Read review
“Cheesecake Factory nearby, Green Turtle, Famous Dave's, etc.”
 of 5 bubbles jani222, 2 Nov 2016 | Read review
“Rooms facing the front parking lot would be the quieter.”
 of 5 bubbles JoyDeVoyage, 19 Sep 2016 | Read review
“My kids love the indoor pool!”
 of 5 bubbles SoftPig, 13 Sep 2016 | Read review
“There wasn't much traffic or noise on the 6th (top) floor”
 of 5 bubbles TropicalLover, 12 Sep 2016 | Read review
5 of 5