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281 Civic Center Dr, Augusta, ME 04330-8033
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About

#7 of 9 hotels in Augusta
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
The Comfort Inn(R) Civic Center is conveniently located adjacent to Interstate 95, less than a mile from the Augusta Civic Center & the Marketplace in Augusta. Summertime in Maine is the perfect time to enjoy the outdoors! Whether it's hiking, biking, rafting or just enjoying the outdoors you are sure to find it all in our area! Want to check out some Maine lakes? There are plenty of lakes and ponds nearby with opportunities for boating, fishing, swimming, or even charter fishing! The Belgrade Lakes region is just a short drive away and it is alive with fun activities for all during the summer months. In the mood for some golf? Premier golf courses are just a short drive away including Belgrade Lakes Golf Club and the Augusta Country Club. In town to visit one of the local summer camps? Camp Laurel, Camp Androscoggin, Camp Cobbossee and more are all located closeby!Located just minutes from the University of Maine Augusta, Maine State Museum, the Children's Discovery Museum, the State Capitol and the Maine State House; this hotel is a convenient choice for all travelers. The University of Maine at Augusta has beautiful walking trails that make being active easy! Capitol Park is also located a few miles down the road as well as the Viles Arboretum which boasts nature trails and educational programs for children! Enjoy our FREE Hot Breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and a choice of hot waffle flavors! Visit our ONSITE restaurant, The Ninety Nine Restaurant & Pub offering a wide variety of menu items for lunch and dinner!Our spacious guest rooms feature microwaves & fridges, LCD Flat Screen TV's, free local calls, free USA Today newspaper & free parking. Our indoor pool, hot tub & exercise room are the perfect way to start or end your day.Come visit our pet-friendly hotel today, enjoy our cozy rooms and let our friendly staff treat you in top-notch style when visiting the Augusta area.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Golf course
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Business Centre with Internet Access
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Seating area
Coffee / tea maker
Microwave
Flatscreen TV
Complimentary toiletries
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Stay 2 or more nights and get 20% off
406Reviews6Q+A79Room tips
Traveller rating
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Alice S wrote a review Oct 2022
There was a power outage due to high winds in the area. It lasted several hours which was inconvenient but couldn't be helped. The desk clerk, Amanda, was calm and collected during this time when guests all around were losing their tempers. I appreciated her diplomacy during the afternoon and evening.
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Date of stay: September 2022
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Charles R wrote a review Jul 2022
2 contributions1 helpful vote
When I checked in to the hotel I was assigned a room on the first floor. My wife always checks for bed bugs. When she did she found no bedbugs but also no mattress pad. I complained and was moved to another room on the third floor. It didn’t have a mattress pad either. I asked the front desk what they planned on doing. There was no answer except they were short of mattress pads. I asked to speak to the manager. The desk person went into the back and I understand called the manager. He then told me the manager asked him to check two other empty rooms and if they didn’t have mattress pads either they could give me back my money. I waited and was advised the other two rooms did not have pads either. I got my money credited back and found another hotel on my own for the night. There was little thought given to my inconvenience including my moving the luggage rack from the first floor to the third and back to my car. The hotel I got on my own with no help from the choice hotel was a hampton inn and it was also $20 cheaper and much more modern. I have used choice hotels for years and have a rewards card. I think I was treated very poorly.
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Date of stay: July 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chris and Alison USA wrote a review Jun 2022
Hackettstown, New Jersey600 contributions92 helpful votes
Very close to the University of Maine and the Civic Center. Right off of Route I-95. Plenty of parking. Safe area. Clean room. Friendly front desk. Good climate control. NOTE: The SE corner of Ninety Nine Restaurant is literally butt-up against the NW end of the hotel. Unless, you like the smell of food in your hotel room, avoid ALL rooms in the north wing of the hotel. Request any room other than 100 to I think 110. YMMV on the other floors.
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Date of stay: May 2022
Value
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Room Tip: AVOID first floor north wing (Rooms 100-110?)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Road797270 wrote a review Dec 2021
1 contribution
Run down. Wrinkled sheets, dusty floors in bathroom, water stains on ceiling, Should have left as soon as we arrived when the Augusta Police were confronting a man in the hotel lobby. Never again. Other choices in the area
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jen X wrote a review Aug 2021
1 contribution1 helpful vote
This hotel is disgusting and the management is even worse. Me and my niece were saying here she is only 10. We were in the vending machine area when some crazy person starts coming out yelling at us so of course im going to tell her to stfu and stop talking to me like that in front of a child and calm down... After she goes to her room youd think its over.... no when I go to complain she opens her door yet is still inside cause she is scared to come out and is accusing me or us of harrasing her and bothering her because we walked by her door! At this point Im pissed so I tell her shes crazy and needs to mind her business she threatened to call the police and the worker comes up and did nothing to calm the situation she gets me almost kicked out making up lies because shes a paranoid junkie. mind you she has a two yr old in the room this whole time. So of course Im going to get mad at being provoked. I was minding my business when someone starts somthing for no reason. She was clearly living at that hotel it seemed because the next day the workers just blindly believed her over me without even listening to what really happened. She approached me and my niece first and started everything when she realized I wasnt someone to mess with she then played the victim and they believed everything she said. Not good business at ALL and shes lucky is all I gotta say because your hotel seems to protect scumbags who sart drama and not actual potential costumers just wanting a drama free stay and have fun. And its funny you can reply Julia But yet you cant respond on here but cant respond or do anything about these situations. And I have to say your workers need retraining ! They are rude and treated me like I was lying just beccause she lied and made up stories about me. I was also a guest there should be no believeing one person or the other. I actually wanted a refund for the experience I had to go though and no one ever contacted me back or cared to. If you want people to be happy with your hotel service and not have potential law suits on your hands then I suggest hiring competent staff and getting rid of some of the shady drifters / crazy ppl who stay at your hotel.
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Date of stay: July 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Dave wrote a review Jul 2021
Boston, Massachusetts1 contribution1 helpful vote
This is an absolutely awful hotel. We paid $251 to stay there Saturday night. There were homeless wandering around the lobby and out front. Apparently, the state is warehousing them at this hotel. Additionally, we had to watch the police come to throw out one of the residents. To say this is a rip off is the understatement of the century. The front desk staff is excellent. Clearly not something they like either. The facility it’s very worn. Bottom line, STAY AWAY. We left a night early and are now checked into the Hampton Inn. What a difference!
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Julia C wrote a review Jul 2021
Peabody, Massachusetts27 contributions28 helpful votes
We didn’t do enough review reading before booking. We picked it because it was close to friends. There are homeless in the parking lot and the rooms are very worn. They did seem to be clean enough, but there was a faint wet dog smell. We hadn’t read the fine print that pets were allowed. I asked the, very nice, front desk person if this was a “welfare hotel”? He said he wasn’t sure about that, but they did have people who are down on their luck staying here. This is also the final straw with this chain. We have found the quality to be extremely uneven. The brand new ones are fine, but the ones that look like retreads from a Days Inn tend to be terrible. My husband and I do a lot of traveling and have stayed at many hotels, and we find that when we have a problem it is one of the hotels in this chain.
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Barb S wrote a review Jul 2021
Roseburg, Oregon398 contributions176 helpful votes
Homeless folks hanging out in the parking lot, noise in the hallways, rooms that were worse for the wear. Uncomfortable beds and minimal towels. Poor wifi and ridiculous, sugar-filled "breakfast in a bag". We paid more for this motel than any other on our 7-week trip and felt totally taken advantage of.
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Date of stay: July 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Amanda P wrote a review Feb 2021
9 contributions1 helpful vote
+1
This hotel is not at all what the pictures perceive. Very janky looking as soon as you walk in. Rooms are dirty. Hair on the beds. Lots of sketchy people in and out. Smells like smoke in the hallways.
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Date of stay: February 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Cassie Julia, General Manager at Comfort Inn Civic Center
Responded 21 Jul 2021
We're so sorry you did not enjoy your stay with us and hope you will come back to give us another chance soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Caroline wrote a review Oct 2020
Chelmsford, Massachusetts334 contributions145 helpful votes
We needed a place to stay at the last minute on Columbus Day Weekend. This hotel was one of the few with rooms left. I will say it was very clean and employees wore masks and social distance. Would stay again. Pleasantly surprised by hotel. But only breakfast option, other than coffee in the lobby, was a cold prepackaged breakfast.
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Date of stay: October 2020
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Cassie Julia, General Manager at Comfort Inn Civic Center
Responded 21 Jul 2021
Thank you for taking the time to rate your stay with us! We're so glad you enjoyed your time here, and hope you'll be back to visit again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$126 - $146 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn civic hotel augusta, comfort inn augusta, augusta comfort inn
LOCATION
United StatesMaineAugusta
NUMBER OF ROOMS
99
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COMFORT INN CIVIC CENTER (Augusta) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Comfort Inn Civic Center
Which popular attractions are close to Comfort Inn Civic Center?
Nearby attractions include Holocaust Human Rights Center of Maine (0.8 km), Charming Charlie (0.7 km), and Marketplace at Augusta (0.7 km).
What are some of the property amenities at Comfort Inn Civic Center?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Comfort Inn Civic Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Inn Civic Center?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Comfort Inn Civic Center?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn Civic Center?
Conveniently located restaurants include 99 Restaurants, Olive Garden Italian Restaurant, and Red Robin Gourmet Burgers.
Are there opportunities to exercise at Comfort Inn Civic Center?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Comfort Inn Civic Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Comfort Inn Civic Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Comfort Inn Civic Center offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Comfort Inn Civic Center?
Many travellers enjoy visiting Fort Western (4.1 km), First Amendment Museum at the Gannett House (4.5 km), and Vaughn Woods & Historic Homestead (7.8 km).