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Senator Inn & Spa

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Senator Inn & Spa
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767 Reviews from our TripAdvisor Community

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There are newer reviews for Senator Inn & Spa
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Showing 754: English reviews
Santa Rosa, California
Reviewed 23 October 2016

Teala at the front desk could not have been more helpful and friendly. We were given a room which was fine but for a steady hum outside our window. Our room was near the furnace for the pool. Without hesitation Teala quickly assigned us to another room. The pool and spa were wonderful. The ajoining restaurant was very good. The...

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Helpful?
1Thank nancydemartini
FrontDeskManager207, Front Office Manager at Senator Inn & Spa, responded to this review

Thank you for your compliments! We’re honored to have Teala as part of our front desk team and she always goes above and beyond to make sure all our guests are comfortable! The Cloud 9 Restaurant and the Senator Swim & Health Spa certainly make a good stay an amazing stay and we’re glad you got to enjoy them! We...

Reviewed 21 October 2016 via mobile

This was the worst and racist hotel I ever been too. My family and I was so upset. My kids and god daughter 4, 9, 9. We booked 2 separate rooms 3 weeks in advance and called them when we was 1.5 hours away. When we got there they said it was np rooms and they had to try to...

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Helpful?
1Thank Kamisha35
FrontDeskManager207, Front Office Manager at Senator Inn & Spa, responded to this review

Thank you for taking the time to review your stay. We appreciate your time and candor. The Senator Inn & Spa is a multi-cultural hotel with a wide range of diversity among not only our guests but our employees as well. We welcome anybody to come and stay with us, regardless of their ethnicity, and our staff holds the same...

Kingman, Arizona, United States
Reviewed 19 October 2016

We stayed at the Senator for a week and we had the BEST maid doing our rooms that we have ever had, her name was Betty not sure of her last name. She went above and beyond helping us. We had 2 rooms and she was there almost every day. What a beautiful smile and so helpfull. We love staying...

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Helpful?
Thank Carol L
FrontDeskManager207, Front Office Manager at Senator Inn & Spa, responded to this review

We’re thrilled that you found Betty to be so helpful and friendly! She always goes above and beyond to make our guests feel welcome and comfortable. We look forward to welcoming you back next year!

Steamboat Springs, Colorado
Reviewed 17 October 2016

We made a last minute reservation because it sounded upscale with the spa. We drove around to our room, noticed immediately the shabbiness of the paint. The room was drab and we heard the people up stairs walking around. The walls and carpet were dingy like a cheap chain that ends with a "6". They gave us a discount when...

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Helpful?
Thank Andy A
FrontDeskManager207, Front Office Manager at Senator Inn & Spa, responded to this review

Thank you for sharing your experience with us. We are working to make updates to our rooms and your review will help us make those improvements. We hope you will come back in the future and see the alterations we have made.

Reviewed 17 October 2016 via mobile

We arrived late on a Saturday night and were relieved to find out we were about to sleep in a very welcoming and comfortable inn. The reception was very friendly and the waitstaff were top notch...and the complimentary breakfast was delicious. Wish we could have stayed longer! Can't wait to come back and check out the spa and pool :)

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Helpful?
Thank Suzy K
FrontDeskManager207, Front Office Manager at Senator Inn & Spa, responded to this review

Thank you for sharing your praises! Our staff is frequently complimented on their kindness and friendliness and we’re glad you got to experience it. The breakfast that the Cloud 9 Restaurant provides is always a great way to start the day right and we look forward to seeing you again so you can enjoy the Senator Swim & Health Spa!

Mattituck, New York
Reviewed 16 October 2016 via mobile

We recently stayed for a family wedding. The staff was so accommodating and friendly. Especially our housekeeping woman, Betty! Our room was clean and comfy. The hotel was within walking distance to everything you would need. Oh and the restaurant was delish with great staff as well.

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Helpful?
Thank alandjess
FrontDeskManager207, Front Office Manager at Senator Inn & Spa, responded to this review

Thank you for sharing your compliments! We are always pleased when a guest leaves satisfied and even more so when our staff helped make them feel that way! We look forward to welcoming you again!

Peekskill, New York
Reviewed 14 October 2016

We stayed here on our way up to Lubec Maine where we had a rental for a week. We had a reservation for the way up and way back, both for pet friendly rooms in the main building, first floor (I forget the name of the "wing"). The first stay was I believe 107. The room was a bit musty...

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Helpful?
Thank UncleJackNY
FrontDeskManager207, Front Office Manager at Senator Inn & Spa, responded to this review

Thank you for sharing your comments and concerns from both of your stays. We are working to replace the carpeting in our rooms without interrupting the comfort of our guests. The Cloud 9 Restaurant normally offers a delightful experience for every guest and it sounds like they went above and beyond for your first encounter with them. We apologize that...

Reviewed 14 October 2016 via mobile

So our room, like others, was in the building of the spa and pool. As a result, we expect (coming in spa door) lovely smells and pleasant air. Only, to our surprise, the entire 2nd floor has some terrible odor that certainly smells caustic and not good for your lungs. After about 15 minutes we were able to open the...

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Helpful?
Thank Lisa I
FrontDeskManager207, Front Office Manager at Senator Inn & Spa, responded to this review

Thank you for sharing your comments and concerns with us. Reviews like yours make us aware of where we need to be applying our focus. We have been working to update the carpeting throughout the building, and will continue to work on a variety of improvements while trying not to disturb our guests with our alterations. We apologize for the...

Ramona, California
Reviewed 12 October 2016 via mobile

I visited the Senator Inn as a presenter for a conference. I am a fairly new mom and being away from baby means lots of utilization of my breast pump. I asked the front desk if they had a preferred area where I could sit for a new minutes to pump. The woman at the front desk was so kind...

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Helpful?
Thank Natalie M
FrontDeskManager207, Front Office Manager at Senator Inn & Spa, responded to this review

Thank you for sharing! We enjoy making sure that any guest in the building is comfortable and has all of their needs met. Thank you for giving us the opportunity to assist you and make sure you got the comfort and privacy you needed.

Brandon, Florida
Reviewed 9 October 2016

We stayed here our way to Acadia National park. We were here for two nights. This hotel was above our expectation. Nice staff, great room and awesome breakfast. Location was great just 0.2 miles from exit. They have Target, Starbucks, Best Buy just across the street. Restaurants are nearby. They have inner swimming pool and Spa services available. Best part...

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Helpful?
Thank Dev R
FrontDeskManager207, Front Office Manager at Senator Inn & Spa, responded to this review

Thank you for sharing your compliments! We are always pleased to hear that we exceeded expectations! We do offer drive up access to most of our rooms to make it easier for our guests to get comfortable, and to make our rooms more accessible to those who can’t carry their luggage long distances. The Cloud 9 Restaurant provides a wonderful...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Senator Inn & Spa

Address: 284 Western Avenue, Route 202, Augusta, ME 04330
Region: United States > Maine > Augusta
Price Range: ₹ 4,984 - ₹ 8,329 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Senator Inn & Spa 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Senator Hotel Augusta
Senator Inn And Spa
Best Western Senator Hotel
Best Western Augusta
Augusta Best Western
Hotel Style:
#1 Green Hotel in Augusta
#3 Business Hotel in Augusta
#4 Family Hotel in Augusta
#5 Romantic Hotel in Augusta
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Questions & Answers

Here's what travellers have asked, with answers from Senator Inn & Spa staff and other travellers.
9 questions
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Questions? Get answers from Senator Inn & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We very much enjoyed the close proximity to the spa in room 147.”
 of 5 bubbles V3941PYkimd, 18 Dec 2016 | Read review
“The hotel is U-shaped, and 116 is furthest from the pool at the opposite end of the U (though if it is warm enough you can walk outside).”
 of 5 bubbles memcc, 26 Nov 2016 | Read review
“Suites are great”
 of 5 bubbles Oakley21, 20 Nov 2016 | Read review
“Ask for a newly renovated room”
 of 5 bubbles medley080, 3 Nov 2016 | Read review
“There are rooms between the pool/ spa area and the restaurant that are really convenient.”
 of 5 bubbles cham0jet, 1 Nov 2016 | Read review
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