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Beautiful, new hotel. Excellent customer service. Richard went above and beyond his job expectations to accommodate me in a comfortable room and to make me feel like a valued customer. Cheers to great customer service ! I'll be back on a future business trip and...More
Over-all the place is not terrible. The hotel is going for a resurfacing but needs a extensive face lift. The lobby has new modern furniture, but the elevators and hallways are shabby, not chic. The mattress are low end and the air conditioning was off...More
Thank A TripAdvisor Member
Response from Walterene L, General Manager at Holiday Inn Express Hotel & Suites AlexandriaResponded 10 August 2016
Thank you for taking time to comment on your stay. We do apologize about our renovation going on. We do hope you will stop by and see our total renovation on your next trip to Alexandria.
I stayed here for ten days in early June. Yes, it was under construction, I get that. I was on one of the floors that was completed and it was disgusting. I stay in a LOT of Holiday Inns. I'm platinum and will continue to...More
Response from Walterene L, General Manager at Holiday Inn Express Hotel & Suites AlexandriaResponded 6 July 2016
I do apologize for the issues mentioned in you comments. I have spoken with all employees and let them read them. We are working to make sure that these things do not occur again.
Clean and comfortable all the way around. Excellent beds. Breakfast included turkey sausage, which was a pleasant surprise for this person who does not eat pork. Updated furniture. This hotel does not have a restaurant or bar, but both are within easy driving distance, and...More
Response from Walterene L, General Manager at Holiday Inn Express Hotel & Suites AlexandriaResponded 14 March 2016
Thank you very much for your comments on your stay. We are always so happy to hear that your stay was enjoyable. We do hope to see you on your next trip to Alexandria.
Stayed one night on our way to New Orleans. The receptionist, Liza was very friendly. Rooms were clean and bed was comfortable. Breakfast was good. Hotel was conveniently located near restaurants. Only concern was the bathroom had mold or mildew in the shower area and...More
Response from Walterene L, General Manager at Holiday Inn Express Hotel & Suites AlexandriaResponded 19 April 2016
Thank you for commenting on your stay with us. I do hope on your next trip to Alexandria you will give us another try.
US$ 111 - US$ 144 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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