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Crowne Plaza Panama Airport, an IHG Hotel

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Ave. Domingo Diaz Corregimiento de Tocumen Hacia, Panama City 0810 Panama
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (405)
Room & Suite (159)
Dining (82)
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 21/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Panama Airport, an IHG Hotel
Updated 21/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#48 of 133 hotels in Panama City
Location
Cleanliness
Service
Value
The Crowne Plaza® Panama Airport Hotel is the best option for business and leisure travelers. Its convenient location is only five minutes away from the International Tocumen Airport and offers complimentary transportation to and from the airport from 6am to 12pm. Close to the hotel, you will find the Global Business Terminal business complex and different companies such as Bayer and Copa Airlines. After a long day, rest in our comfortable rooms, which offer complimentary Wi-Fi access to keep up with work. Relax at the swimming pool, or work out at the fully-equipped fitness center. By night, visit our restaurant and try the exquisite local cuisine our restaurant offers or visit Hub Bar for the best ambience, snacks and cocktails.
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HOTEL CLASS
HOTEL STYLE
Modern
906Reviews38Q+A85Room tips
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Julie S wrote a review 1 Oct
Dallas, Texas6 contributions8 helpful votes
Have stayed at this hotel several times. Always receive a warm welcome and staff is friendly and very helpful. Rooms are comfortable and clean. Hotel is about 7 minutes from airport and shuttle service runs every hour making transfers convenient. Great pit stop!
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Date of stay: September 2022
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Room Tip: Depends on your preferences
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alvaro D wrote a review Sep 2022
1 contribution
Nice bedroom, nice food and really nice and cordial service. The hotel is only about 30 minutes away from the airport which makes it very convenient. Besides, it's surroundings are pretty nice, so if you feel like walking a little bit and get to know a small part of the city, it is ideal. Special thanks to William who made our stay even better helping us with directions and transportation.
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Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Antonio H wrote a review Sep 2022
144 contributions60 helpful votes
We stayed one night on last august 18th 2022.This property has almost everything needed for a very comfortable stay during a layover in PTY,free airport shuttle,breakfast and dinner buffets with a homemade taste.Highly recommended,my only complaint would be the lack of in room free water.
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Elissa E wrote a review Aug 2022
3 contributions
I was looking for a a clean, affordable hotel by the airport and this definitely fit the bill. They have an easy shuttle ride to the airport (it runs every hour). I was also pleasantly surprised by their pool and outdoor space. Its quite large and a great spot to get some fresh air.
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from AngieAngie Trejos, Guest Services / Front Office at Crowne Plaza Panama Airport, an IHG Hotel
Responded 3 weeks ago
Dear 578elissae thanks for prefer our services and for taken part of your valueble time to share your experience with us. The opinion of our guest is very important to improve. Is a pleasure know that you enjoyed your stay with us. Hope see you soon to your second home. Sincerely yous, Angie Trejos, Room Division Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jroy32 wrote a review Aug 2022
Toronto, Canada81 contributions60 helpful votes
We stayed here just one night before we transferred to Boquete. It's so close to the airport and we were able to take the shuttle the next day for our early flight for $10. Room was clean and bed was big and comfy. Pool was also nice to go in for a quick dip. You are limited to food options since there's nothing else around. The buffet was overpriced and bland. Check in was super slow too. Other than that, we had a good stay.
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Date of stay: August 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from AngieAngie Trejos, Guest Services / Front Office at Crowne Plaza Panama Airport, an IHG Hotel
Responded 29 Aug 2022
Dear Jroy32 thank you for took time to share your experience with us, is a pleasure know that in general you enjoyed your stay. The opinion of our guest is valuable and we will follow up your comments to improve. Hope see you soon to give a excellent experience. Sincerely yours, Angie Trejos, Room Division Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JJPerezz wrote a review Aug 2022
Toronto, Canada51 contributions17 helpful votes
+1
Perfect option if you want to stay close to the airport. It’s just across the road with a free shuttle. Grounds and pool area are beautiful. The breakfast was very tasty. The pizza was delicious, it tasted like wood oven baked. Every worker I came across was polite and friendly. I will go back for sure.
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from AngieAngie Trejos, Guest Services / Front Office at Crowne Plaza Panama Airport, an IHG Hotel
Responded 29 Aug 2022
Dear JJPerezz thank you for prefer our services and facilities, your opinion is valuable for us. The Crowne Plaza Airport Staff are pleased that you enjoyed your stay, that fills us with great satisfaction. We hope to see you very soon to treat you like in your second home. Best regards, Angie Trejos, Room Division Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mcatalini wrote a review Aug 2022
Pittsburgh1 contribution1 helpful vote
I prepaid for dinner and breakfast at the time I did the reservation, but they informed me they were not included and forced me to pay twice for something that I have already paid… very unfortunate since they led me to choose another hotel for my next trip to Panama.
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Date of stay: August 2022
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from AngieAngie Trejos, Guest Services / Front Office at Crowne Plaza Panama Airport, an IHG Hotel
Responded 29 Aug 2022
Dearmcatalini1 thanks for took the time to share your experience with us, your opinion is valuable and help us to improve our services. Sincere apology fos this situation. I would like to be able to contact you to verify what happened and if it was an error, to be able to offer you a timely solution. I share my email for follow-up: atrejos@cppanamaairport.com The satisfaction of our customers is our priority and once it is resolved, we hope that you will give us a second chance to improve this unpleasant experience. Sincerely yours, Angie Trejos, Room Division Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amy R wrote a review Aug 2022
2 contributions
I got e-coli and didn't realize that it VERY likely came from the pool since I swam daily after picture taken. If the small pool seemed to be intended to be a hot tub but would not turn on. Elliptical and tread mill worked find but the 3 resistant training machines did not work. Dining service takes a LONG wait for order and food then even longer to get your check. Price for buffet high for what you get. Staff was very friendly but the hotel is needing some updates for sure. Room not as clean as I would have liked but they cleaned daily. Staff very helpful getting uber but we were overcharged to go to mall (charged us $35 and others told us they only paid $10) Check in was long wait too! Close to airport so that was nice. Better served as transit hotel then vacation - packages for monkey island didn't include transportation so expect to add another $40 or more to get to pick up spot. This was our 3rd stay (other 2 were quick transit and we didn't have any problems getting to airport but wanted to site see for a few days so wouldn't recommend that for this hotel.
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Date of stay: August 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from AngieAngie Trejos, Guest Services / Front Office at Crowne Plaza Panama Airport, an IHG Hotel
Responded 14 Aug 2022
Thanks for taking part in your valuable time and sharing your experience, your opinion is very important to us. We have followed up on all the points mentioned; Soil with respect to the pool is periodically evaluated and treated to avoid any type of contamination. On behalf of the entire crowne plaza airport team, we sincerely apologize and continue to work on improving and thus achieve the total satisfaction of all our customers. We hope you will give us a second chance to change this first impression and improve your experience. Sincerely yours, Angie Trejos, Room Division Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AzRat wrote a review Jul 2022
Arizona1881 contributions642 helpful votes
July 2022 - one night stay. Transit stay after arrival to PTY Airport. E-mailed the property prior to stay and received concise instruction for where to locate the hotel shuttle at the airport. (At International terminal exit door P4 after customs, use crosswalk to middle curb pickup lane, turn left and wait for white van with Crown Plaza logo). Only waited 10 minutes for the shuttle at 4pm after getting luggage. Only 5 minutes to the hotel. Checkin was smooth - recognized for my IHG status - hotel amenities explained. Room is okay for a one-nighter, clean, pod coffee maker, comfortable bed and nice pillows. Window mount aircon a bit noisy but had a constant fan setting so the white noise actually was a good thing. Had drinks at the lobby bar and dinner at the lobby restaurant. Not winning any Michelin stars here but the food exceeded my expectations. This property has really friendly staff and that goes along way. For world travelers a few words of Spanish (or a translator app) are helpful but not required. Would stay again - very convenient to PTY airport in Panama City,. Five circles for exceeding expectations!
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Date of stay: July 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from AngieAngie Trejos, Guest Services / Front Office at Crowne Plaza Panama Airport, an IHG Hotel
Responded 7 Aug 2022
We are delighted that you enjoyed our facilities, we are glad that you took the time to share your experience with us. It fills us with great satisfaction to know that you enjoyed your stay with us, it is our goal to provide a memorable service. We look forward to your visit and to serving you as your second home soon. Sincerely yours, Angie Trejos Rooms Division Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peaches wrote a review Jul 2022
Boquete, Panama1 contribution2 helpful votes
Check in was horrendous. I’ve never encountered anything like that before. With most of the reviews they are getting, they need to come down on the prices. Will try not to stay here again. Nice pickup at the airport but was charged 10.00 which I thought was steep.
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from IHG Service, Owner at Crowne Plaza Panama Airport, an IHG Hotel
Responded 28 Jul 2022
Hi Panbound22, Thank you for your feedback, and I am glad you visited Crowne Plaza Panama Airport. Here we provide a quality stay in an environment to rest and enjoy your vacation with your loved ones. I received your comments and am sorry we didn't meet your expectations. I know that you have options when making a reservation and choose us because we are different. I forwarded your comments to our local area managers and took action to avoid issues like this happening again. I hope you allow us to host your next stay. All the best, Oscar C. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$99 - $129 (Based on Average Rates for a Standard Room)
LOCATION
PanamaPanama ProvincePanama City
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Frequently Asked Questions about Crowne Plaza Panama Airport, an IHG Hotel
Which popular attractions are close to Crowne Plaza Panama Airport, an IHG Hotel?
Nearby attractions include Metromall Panama (6.6 km), Teatro Nacional (3.3 km), and Relic Bar (3.6 km).
What are some restaurants close to Crowne Plaza Panama Airport, an IHG Hotel?
Conveniently located restaurants include CakeBOOM place, Casa Blanca, and Pandora Chocolateria y Pastelería.
Are there any historical sites close to Crowne Plaza Panama Airport, an IHG Hotel?
Many travellers enjoy visiting Capilla San Jose (14.4 km), Plaza de Francia (9.6 km), and Panamá Viejo (12.2 km).