Have stayed at this hotel several times. Always receive a warm welcome and staff is friendly and very helpful. Rooms are comfortable and clean. Hotel is about 7 minutes from airport and shuttle service runs every hour making transfers convenient. Great pit stop!
Nice bedroom, nice food and really nice and cordial service. The hotel is only about 30 minutes away from the airport which makes it very convenient. Besides, it's surroundings are pretty nice, so if you feel like walking a little bit and get to know a small part of the city, it is ideal. Special thanks to William who made our stay even better helping us with directions and transportation.
We stayed one night on last august 18th 2022.This property has almost everything needed for a very comfortable stay during a layover in PTY,free airport shuttle,breakfast and dinner buffets with a homemade taste.Highly recommended,my only complaint would be the lack of in room free water.
I was looking for a a clean, affordable hotel by the airport and this definitely fit the bill. They have an easy shuttle ride to the airport (it runs every hour). I was also pleasantly surprised by their pool and outdoor space. Its quite large and a great spot to get some fresh air.
We stayed here just one night before we transferred to Boquete. It's so close to the airport and we were able to take the shuttle the next day for our early flight for $10. Room was clean and bed was big and comfy. Pool was also nice to go in for a quick dip. You are limited to food options since there's nothing else around. The buffet was overpriced and bland. Check in was super slow too. Other than that, we had a good stay.
Perfect option if you want to stay close to the airport. It’s just across the road with a free shuttle. Grounds and pool area are beautiful. The breakfast was very tasty. The pizza was delicious, it tasted like wood oven baked. Every worker I came across was polite and friendly. I will go back for sure.
I prepaid for dinner and breakfast at the time I did the reservation, but they informed me they were not included and forced me to pay twice for something that I have already paid… very unfortunate since they led me to choose another hotel for my next trip to Panama.
I got e-coli and didn't realize that it VERY likely came from the pool since I swam daily after picture taken. If the small pool seemed to be intended to be a hot tub but would not turn on. Elliptical and tread mill worked find but the 3 resistant training machines did not work. Dining service takes a LONG wait for order and food then even longer to get your check. Price for buffet high for what you get. Staff was very friendly but the hotel is needing some updates for sure. Room not as clean as I would have liked but they cleaned daily. Staff very helpful getting uber but we were overcharged to go to mall (charged us $35 and others told us they only paid $10) Check in was long wait too! Close to airport so that was nice. Better served as transit hotel then vacation - packages for monkey island didn't include transportation so expect to add another $40 or more to get to pick up spot. This was our 3rd stay (other 2 were quick transit and we didn't have any problems getting to airport but wanted to site see for a few days so wouldn't recommend that for this hotel.…
July 2022 - one night stay. Transit stay after arrival to PTY Airport. E-mailed the property prior to stay and received concise instruction for where to locate the hotel shuttle at the airport. (At International terminal exit door P4 after customs, use crosswalk to middle curb pickup lane, turn left and wait for white van with Crown Plaza logo). Only waited 10 minutes for the shuttle at 4pm after getting luggage. Only 5 minutes to the hotel. Checkin was smooth - recognized for my IHG status - hotel amenities explained. Room is okay for a one-nighter, clean, pod coffee maker, comfortable bed and nice pillows. Window mount aircon a bit noisy but had a constant fan setting so the white noise actually was a good thing. Had drinks at the lobby bar and dinner at the lobby restaurant. Not winning any Michelin stars here but the food exceeded my expectations. This property has really friendly staff and that goes along way. For world travelers a few words of Spanish (or a translator app) are helpful but not required. Would stay again - very convenient to PTY airport in Panama City,. Five circles for exceeding expectations!…
Check in was horrendous. I’ve never encountered anything like that before. With most of the reviews they are getting, they need to come down on the prices. Will try not to stay here again. Nice pickup at the airport but was charged 10.00 which I thought was steep.