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Hilton Panama

Balboa Avenida & Aquilino de la Guardia Avenida Aquilino de la Guardia, Panama City 0807 Panama
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Traveller (1400)
360
Panoramas (67)
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Hotel direct offer!Reserve por adelantado, Ahorre hasta 17% | Book in Advance & Save up to 17%
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#27 of 125 hotels in Panama City
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Ideal Location for Business or Pleasure: - Located just 2 minutes to Panama's Banking District & Downtown - In the Heart of Restaurant Row-walk to your favorite restaurant - 10 minutes to the Panama Canal - 5 minutes to the Multi Plaza shopping - 10 minutes to the Amador Causeway State of the Art Meeting Facilities: - 30,000 sq. ft. of meeting space - HSIA in all areas - Professional meeting, catering, and wedding specialists onsite - In-house AV services Contemporary High Rise Design: - Featuring 26, 1686 sq. ft., Master Suites w/ full kitchens - Sports Bar & 3 Lounges, Ruth Chris Restaurant - Outdoor Pool & whirlpool - 7500 Sq. Ft. Eforea Spa - Full service Fitness Center with Steam Rooms and Saunas
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Babysitting
Airport transportation
Paid private parking on-site
Wifi
Paid wifi
Hot bath
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Poolside bar
Rooftop bar
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun terrace
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
VIP room facilities
Iron
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Languages Spoken
English, Spanish
Hotel links
Special Rate:Reserve por adelantado, Ahorre hasta 17% | Book in Advance & Save up to 17%

Location

Balboa Avenida & Aquilino de la Guardia Avenida Aquilino de la Guardia, Panama City 0807 Panama
Hilton Panama
2402Reviews80Q+A100Room tips
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kaychris wrote a review 20 Feb
Brighton, Colorado320 contributions69 helpful votes
+1
Our stay started off very early in the morning arriving from an international flight before a cruise. I arranged transfer through the hotel at a bit of a premium, but the driver was waiting for us when we arrived, which was nice. I emailed someone in advance to ask about early check in. I was told this could be arranged. When we arrived we were told we could pay to check in early or wait until 11am for a courtesy early check in. I was fine with waiting as I didn’t want to pay $75 to have the room earlier. We were told the room was ready, but that we could only access if we wanted to pay the extra charge. That doesn’t feel great, but ok, we’ll just wait until 11. We wanted to see the sunrise, but were told that you can’t access the rooftop pool area until later in the morning even if you aren’t using the pool. No suggestions from staff on a nice spot to watch the sunrise aside from our room (which we didn’t have yet). Upon check in, the young man we spoke to gave us no information about what elevator to take to our room (there are 3, 1 that goes down to the exit and not the rooms, one that does go to the rooms and one for business over by the spa). No information about breakfast, check out or anything else offered by the hotel. We were also not provided with the complimentary water bottles we were emailed about in advance with our “what to expect” welcome email, we had to come back down and ask for them. We also had to call down asking for body wash as the one in the shower was out and ran out of both Kleenex and toilet paper on our stay. These items were promptly brought and housekeeping was very nice when they provided them. We stayed here before and after a cruise, and on our return stay, we wanted to eat some leftovers from our dinner we had from the night before. Housekeeping kindly heated it for us a little bit and we went to a little corner of the lobby to eat at the same table we had previously waited at for hours to check in. After eating a few bites we were told that this wasn’t allowed. We were then told that we could only do so if we paid them $10 per person?!? Larissa and Gabriel, (the bar tender at the empty nearby bar and the “manager” )were extremely rude and told us that if we wanted to continue to eat, we would need to pay $10 per person? No alternative area to go to, just extra money to appease them! Wow! We packed up our food and went back to our room as it got colder and colder. After we checked out, I see that my credit card was charged $12.85 extra. This was for using a mini bar water?!? We never did that since we came downstairs and got the 2 we were suppose to be given as Silver members and even if we hadn’t taken that extra measure, we always bring refillable water bottles! This is ridiculous especially given all the other attempts to make more money on our stay. The only reason my review isn’t lower, is the the check in by the concierge on our 2nd stay after the cruise was very nice and she listed entertainment on site and anything she could do to assist. The driver that we paid for through the hotel on our arrival was prompt. Also, the room was clean and the hotel in a convenient location. I really wanted to give a 5 star review, but the customer service had some pretty gaping holes that made our intro, parts in the middle and end leaving a terrible taste in our mouth. I would give a 2.5 if possible, but not everything was as bad as the few issues we had. In short, good location, good concierge, nice views, bad customer service from half the people we interacted with, and attempts to charge you for anything! Stay here if you want to roll the dice on your experience as far as customer service is concerned. I personally will look elsewhere in the future because of the extra stress caused and having to call in to Hilton twice to get the $12.85 water we never used refunded… Take a picture of your mini bar if you decide to give it a go!
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Take a photo of the mini bar. Don’t arrive early if you can avoid it, and whatever you do, do try...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ligia Peralta, Guest Services / Front Office at Hilton Panama
Responded 3 days ago
Dear Kaychris: Thank you for taking the time to share your general experience, both the positive and different points to improve. We are very sorry for not providing the expected service that characterizes us, we have taken your feedback with great interest and it will be evaluated by each of our operating departments to improve the experience of our guests. We hope to have the opportunity to welcome you in the future at the Hilton Panama hotel and offer the quality service and hospitality that you deserve. ​Please accept our apologies. Thanks for taking the time to share your feedback with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dara S wrote a review Jun 2023
Round Rock, Texas35 contributions13 helpful votes
Hotel's Favourite
We enjoyed Sunday brunch at the Hilton Panama. There was a great variety of food: omelette station, fresh-squeezed juices, pastries, and local foods. There is a great view of Avenida de Balboa and the Pacific Ocean from the outdoor seating. The staff was friendly, attentive, and helpful, especially Alexandra. Even though we were lodging elsewhere, we came here for brunch twice. I look forward to going back when I return to Ciudad de Panamá.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ligia Peralta, Guest Services / Front Office at Hilton Panama
Responded 21 Jun 2023
Thank you for taking the time to share your experience at our Brunch. We are pleased to read you found great variety and friendly service from all our team members at the Hilton Panama. Alexandra will be very happy to receive your comments. We hope to see you back very soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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William wrote a review 6 Feb
denver87 contributions65 helpful votes
Two main issues: There was a real problem with methane gas leaking from the toilet in my room. The maintenance people didn’t get it fixed. Had to change rooms. It stank from the when I got the room The pool is cloudy and has stuff floating in it. They really need to fix whatever problem they have with the pool. Side issue: the breakfast buffet is a C minus. Ate there once them went out.
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Tzippy N wrote a review 5 Feb
1 contribution
Awesome hotel! Everything is just great! Great service everything with a smile! Anna Bravo at the front desk checked us in❤️so nice and welcoming! Great pool! Great location! Great vibe! Anna was so nice and helpful. I lost my AirPods and Alex helped me he was really helpful and nice! Shout out to Anna and Alex! Will come again🥰🥰
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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appnaf wrote a review 1 Feb
Tampa, Florida4 contributions2 helpful votes
Great hotel. Very clean & quiet. Great pool. Pool & Emotions bar tenders need some training on how to properly make drinks. Bar Blue bartenders were fantastic. We will definitely return. Front desk staff are very helpful and pleasant. Very safe.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Only get drinks at Saquella & Bar Blue.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ajlip wrote a review Jan 2024
Melbourne, Australia149 contributions100 helpful votes
We enjoyed 5 nights here and were glad to have a central location as well as a great pool area to refresh from the heat and humidity. Nothing is more than a few dollar Uber away and we had a very spacious room with a nice balcony . Breakfasts were nice and the only reason I didn’t give a 5 star is because the staff were ok but not excellent. Would definitely come back and we loved our trip to Panama .
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Deborah L wrote a review Jan 2024
3 contributions
My family and I had the absolutely best time ever staying at Hilton Panama. The stuff is super cool and made us feel like we were home. I would definitely recommend Hilton Panama to friends and relatives heading to Panama.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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kfleischer wrote a review Jan 2024
Deerfield, Illinois9 contributions2 helpful votes
Really nice rooms - big, clean, all with a beautiful, unobstructed view of the water. The beds were really comfortable. Bathroom is spacious with a great shower. The rooftop pool is amazing as well. The location is central to the modern city. We were only here one night, but I wish we had stayed there longer. This is where I would stay during my next trip to Panama City.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Martysue wrote a review Dec 2023
New Jersey208 contributions175 helpful votes
We had a lovely one night stay. The room was clean and spacious and we had great view looking out over the pool and ocean. The breakfast buffet was awesome and included in the room rate. The staff was friendly as well.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Vickym830 wrote a review Dec 2023
Canberra, Australia196 contributions92 helpful votes
Hotel was large and seemed to cater for tourists groups. The room was clean and spacious but was poorly catered for with only 2 coffee bags and 2 small capsules of milk which were not replaced.We had to catch the room maid to get items. Breakfast was average. Tables were slow to be cleared and the space was large to cope with numbers of guests. Only one toaster was in the room to cater for hundreds of guests. On the second morning, the hot food choices were really poor. Also the bread in the basket seems to be a day old. Other food was OK. The Pool Bar restaurant was the best. We were given this hotel as part of a pre-cruise deal.We would not choose to stay here if we came back to Panama.
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip: Stay in an hotel,in the colonial part of Panama City
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
₹19,231 - ₹25,613 (Based on Average Rates for a Standard Room)
LOCATION
PanamaPanama ProvincePanama City
NUMBER OF ROOMS
347
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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HILTON PANAMA (Panama City) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Hilton Panama
Which popular attractions are close to Hilton Panama?
Nearby attractions include Brew Stop Marbella (0.4 km), NG Art Gallery (0.3 km), and Red Club (0.3 km).
What are some of the property amenities at Hilton Panama?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hilton Panama?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Panama?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hilton Panama?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Hilton Panama?
Conveniently located restaurants include Azahar Panama, Hacienda Real, and Filomena.
Are there opportunities to exercise at Hilton Panama?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hilton Panama have airport transportation?
Yes, Hilton Panama offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Panama?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Panama offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.