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Balboa Avenida & Aquilino de la Guardia, Panama City 0807 Panama
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (1321)
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Panoramas (67)
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A note from Hilton Panama
Updated 10/12/21

About

#23 of 133 hotels in Panama City
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Ideal Location for Business or Pleasure: - Located just 2 minutes to Panama's Banking District & Downtown - In the Heart of Restaurant Row-walk to your favorite restaurant - 10 minutes to the Panama Canal - 5 minutes to the Multi Plaza shopping - 10 minutes to the Amador Causeway State of the Art Meeting Facilities: - 30,000 sq. ft. of meeting space - HSIA in all areas - Professional meeting, catering, and wedding specialists onsite - In-house AV services Contemporary High Rise Design: - Featuring 26, 1686 sq. ft., Master Suites w/ full kitchens - Sports Bar & 3 Lounges, Ruth Chris Restaurant - Outdoor Pool & whirlpool - 7500 Sq. Ft. Eforea Spa - Full service Fitness Center with Steam Rooms and Saunas
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Babysitting
Airport transportation
Paid private parking on-site
Wifi
Paid wifi
Hot bath
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Poolside bar
Rooftop bar
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun terrace
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
VIP room facilities
Iron
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
89Good for walkers
Grade: 89 out of 100
87Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
2307Reviews78Q+A100Room tips
Traveller rating
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Most Recent
Christian S wrote a review 3 Oct
Trinidad48 contributions13 helpful votes
The room was nice and cosy, the bed was extremely comfortable. The staff was very professional and friendly. The breakfast was one of the best I’ve seen in a hotel. There was a wide variety, and the food and beverages were very delicious.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ligia Peralta, Guest Services / Front Office at Hilton Panama
Responded 3 days ago
Thank you for taking the time to share your experience at the Hilton Panama with other travelers. We are pleased to read you found the hotel accommodations and the hospitality from our team to your liking! We hope you will consider staying with us in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ybrown59 wrote a review Jul 2021
New York City, New York4 contributions8 helpful votes
Hotel's Favourite
Well my experience in the Hilton hotel was amazing,the room was clean and smell good,do to pandemic in the breakfast room we were being served, everyone was very good to me.I can’t forget Francisco he tried so hard to accommodate me with a beautiful room and a terrific view ,he took very good care of me.Rafael before the pandemic he was in the diamond room but it was closed they relocated him i was so happy to see him working at the restaurant/bar he always look out for me.I have been coming to this hotel every year for three years in a row i would recommend it to everyone.
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Date of stay: May 2021
Location
Service
Sleep Quality
Room Tip: Balcony rooms a really nice
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
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Earl B wrote a review Sep 2022
Brookline, Massachusetts2 contributions
+1
Conference location September 2022. Great Hotel, conference room, rooms, site staff and food. The best site for a conference I’ve ever attended. The value is mind blowing, we all left saying we will come back again and soon because it’s so beautiful, fun and amazing
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Date of stay: September 2022Trip type: Travelled on business
Room Tip: If you want the spa reserve early, like a week ahead or more
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ligia Peralta, Guest Services / Front Office at Hilton Panama
Responded 2 weeks ago
Thank you for taking the time to share your experience at the Hilton Panama! We are pleased to read you found the hotel accommodations, location and our team member's hospitality to your liking, we hope to see you back very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Donna S wrote a review Sep 2022
Great Neck, United States44 contributions14 helpful votes
Loved it! Beautiful junior suite.... with amazing views. Great location. Very good housekeeping. Special thanks to Larissa at breakfast. She took great care of our special food needs every day. The whole staff was professional and nice. Took care of any requests right away. I would return there again, and I recommend this hotel if you are going to Panama.
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Date of stay: August 2022
Location
Cleanliness
Service
Room Tip: Junior suite
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ligia Peralta, Guest Services / Front Office at Hilton Panama
Responded 3 weeks ago
Thank you for taking the time to share your experience at the Hilton Panama! We sincerely appreciate your kind comments, specially the recognition for our team members and the hospitality they provide. We hope to see you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jon_Meg25 wrote a review Aug 2022
Dallas, Texas10 contributions5 helpful votes
Zero customer service. As a Hilton Diamond member, my husband and I are horribly disappointed with our stay. Other than the view in room 1719, spacious gym and the friendly cleaning staff, nothing else was good. Check in was a nightmare. They told us they don’t have the room we booked and when we stated we are off to another hotel they magically had our room available. Who were they saving it for? HORRIBLE BAR: Avoid the Bar Blue! It ruined our last night here. The service at Bar Blue was NON EXISTENT that we had to walk away. I imagine I would be fired if I behaved so nonchalantly as the staff did here. That level of disregard for patrons would never be tolerated where I live and I imagine it would not be acceptable in most towns. We waited 20 min to get a drink from Bar Blue inside the Hilton, even though there were only 3 other people at the bar. They never once asked my husband what he would like to drink and we were dressed nice and being polite. It was awful. HORRIBLE SERVICE: When we went to complain to the front desk, a single drink magically appeared but nothing for my husband. I declined the drink as I was far too irritated about how badly we were dismissed. Nobody called our room to make things right or simply apologize. HORRIBLE STANDARDS: Just a warning, if you encounter an issue, don’t expect anyone to make any effort whatsoever to remedy any negative experience. They simply don’t appear to care. We had better service in the Old Town hole-in-the-wall establishments than at this hotel and I’m not even picky. Please stay elsewhere, you will NOT get the Hilton standard here. It is as though nobody had sufficient hospitality training and that is a shame. With so much hotel competition, I’m alarmed nobody is properly training the staff. This is not what we are used to. This is not what we expected from a Hilton property. I’m sorry to say but this is not a hotel property I would recommend. Note to management: get off your cell phone and start retraining your staff.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ligia Peralta, Guest Services / Front Office at Hilton Panama
Responded 29 Aug 2022
Dear Jon Meg: Thank you for taking the time to share your experience about your recent stay at our hotel. As a Diamond HHonors member, you are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
James H wrote a review Aug 2022
1 contribution
Stay clear of the lobby bar, Bar Blue, unless you are a glutton for horrible service. We stayed at the hotel 4 nights and visited the bar 4 times for a nightcap. Each and every time was a disappointment. On the last visit, we simply stood up and walked out after waiting for our drinks for 20 minutes. You might be under the impression that they were just busy, they were not. The bar was empty but for only a few customers. As a diamond member, I am shocked that this type of service would be allowed to exist at a Hilton property.
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Date of stay: August 2022Trip type: Travelled on business
Room Tip: Stay clear of Bar Blue
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ligia Peralta, Guest Services / Front Office at Hilton Panama
Responded 29 Aug 2022
Dear Mr. James: We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback, we will work with our Food and Beverage team. Wee hope you will consider staying with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paul W wrote a review Aug 2022
Medellin, Colombia4 contributions2 helpful votes
I am at the hotel now, I am a Hilton honors member and have stayed here many times over 10 years. What happened to the old custom where you paid over $200 for a hotel room and did not have to always ask to have your room cleaned and water or coffee replaced? Since covid this is the case for hilton panama. Leaving standing request at the front desk to have room cleaned and water/ coffee replaced did not work. This became like this during covid and never return to the previous service that they gave I have seen this happen in many locations. The standards dropped for a reason but they never return to their previous quality.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Ligia Peralta, Guest Services / Front Office at Hilton Panama
Responded 22 Aug 2022
Dear Mr. Paul: Thank you for taking the time to share your comments. On behalf of the entire team of the Hilton Panama please accept my apologies for not providing the quality of services expected, this is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Thank you again for your feedback and we hope you will consider staying with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gilbert wrote a review Jul 2022
Abu Dhabi, United Arab Emirates41 contributions36 helpful votes
This hotel located at the best area of Panama City, is excellent, unfortunately I spent only 2 nights, it is great for business, enjoyment, and to have a lot of fun, if you are lucky you can recover the spent money in the casino located next to hotel. I do recommend this wonderful hotel.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ligia Peralta, Guest Services / Front Office at Hilton Panama
Responded 1 Aug 2022
Thank you for taking the time to share your comments and experience at the Hilton Panama! We are pleased to you found the hotel in overall to your liking, we hope you will consider staying with us in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
37Jim wrote a review Jul 2022
Philadelphia, Pennsylvania29 contributions5 helpful votes
The Hilton Panama was nearby where I was working in Panama City. The staff was welcoming from my arrival throughout the stay. The rooms were spacious and I had a wonderful view over the bay. Staff was always looking to help. The included breakfast offered good variety and an outstanding selection of fresh fruit. The entire location was very clean. Excellent location in the Paitilla neighborhood.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ligia Peralta, Guest Services / Front Office at Hilton Panama
Responded 22 Jul 2022
Dear Jim: Thank you for taking the time to share your recent experience at the Hilton Panama! We are pleased to read you found the hotel accommodations and service from our team members to your liking. We hope you will consider staying with us in the future, thank you once again for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ihnia D wrote a review Jul 2022
1 contribution
We were met at the airport by a chauffeur who got our luggage's, took us through Immigration/Customs and then to the hotel. Assist us with checking in and everything. Service by front desk and all staff members were superb. The ambiance at the entrance and front desk area was absolutely stunning. I stayed on the 23rd floor and my suite and view would make you not want to leave your room. The hotel also has a casino. The location is in close proximity of restaurants and malls.
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Date of stay: June 2022
Value
Cleanliness
Service
Trip type: Travelled on business
Room Tip: I had a corner suite on 23rd floor and it was quiet and very spacious with large a balcony and a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ligia Peralta, Guest Services / Front Office at Hilton Panama
Responded 7 Jul 2022
Dear Ihniad: We are very honored to read your comments! On behalf of our entire team we sincerely appreciate your feedback, we are pleased to know you found the hotel and service to your liking. We hope to have another opportunity to welcome you back at the Hilton Panama!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$161 - $226 (Based on Average Rates for a Standard Room)
LOCATION
PanamaPanama ProvincePanama City
NUMBER OF ROOMS
347
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Frequently Asked Questions about Hilton Panama
Which popular attractions are close to Hilton Panama?
Nearby attractions include Brew Stop Marbella (0.4 km), NG Art Gallery (0.3 km), and KUKO Tous (0.3 km).
What are some of the property amenities at Hilton Panama?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hilton Panama?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Panama?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hilton Panama?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Hilton Panama?
Conveniently located restaurants include Restaurante Hikaru, Azahar Panama, and Gaucho's Steak House.
Are there opportunities to exercise at Hilton Panama?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hilton Panama have airport transportation?
Yes, Hilton Panama offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Panama?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Panama offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.