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Courtyard Panama at Multiplaza Mall

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719 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Panama at Multiplaza Mall
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Showing 457: English reviews
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 October 2014 via mobile

Bed and pillows were hard. Furniture is seedy and over used. Service is spotty: sometimes good, sometimes not. Food average at best. Most employees helpful and pleasant. Only thing close is a mall. OK if all you want to do is shop.

Helpful?
Thank Penny O
Floribeth G, Gerente at Courtyard Panama at Multiplaza Mall, responded to this review

Dear Penny Thank you for taking the time to let us know about your experience in your stay with us. We take all feedback seriously, and sincerely regret that we did not meet your expectations On the flip side, we are pleased to know that you find our employees helpful and pleasant. . I will make sure to share your... More 

Guatemala
Level Contributor
5 reviews
4 hotel reviews
Reviewed 2 October 2014

Since almost all the service in Panama is very bad, the service at the hotel is remarkable. Check-In was very fast. The hotel is not very new, but is ok. They have the standard amenities. Wifi in the room is very good, it has a very good speed uploading and downloading. The restaurant has VERY LIMITED options, and the options... More 

Helpful?
Thank carlosenriquejimenez
Jalil M, Manager at Courtyard Panama at Multiplaza Mall, responded to this review

Dear Carlosenriquejimenez: Thank you for sharing your comments through this channel and letting us know about your stay. We are currently remodeling our rooms and A/C units which will be concluded at the end of the year. I’m sorry that your experience with room service was not up to par. We will be checking our procedures so we can become... More 

Rio de Janeiro, RJ
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 2 October 2014

This hotel is extremely well located. 10 steps from the shopping mall Multiplaza, where you can eat good food (P.F. Changs, Leños y Carbon, Benihana), buy things (Louis Vuitton, Armani, Gucci and a lot of others), watch a movie (Cinépolis) and etc. The pool and gym are not big but always available. The breakfast was good but not exceptional. Good... More 

Helpful?
Thank Luizcarioca
Floribeth G, Gerente at Courtyard Panama at Multiplaza Mall, responded to this review

Dear Luizcario We are so pleased to know that you liked our breakfast and the location of our Hotel Courtyard Panama at Multiplaza Mall. Multiplaza Mall is in fact one of the most exclusive malls in the country. Located at the heart of the entertainment and business center of Panama City. With more than 280 shopping stores, a variety of... More 

Grand Cayman
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 18 September 2014

This Courtyard could not have a better city location; directly beside a fabulous mall and just minutes away from many of the fabulous sights and attractions that Panama City has to offer. The breakfast buffet, while pricy, was very good and covered all the bases you would expect from a Marriott. The staff was disorganized however and we had multiple... More 

Helpful?
Thank JNelson876
Floribeth G, Gerente at Courtyard Panama at Multiplaza Mall, responded to this review

Dear Jnelson87 Thank you for your comments. We are very fortunate to have so many great reviews here on TripAdvisor and I greatly appreciate you adding your experience. We feel thrilled that you enjoyed your stay with us. Thank you again for the wonderful feedback! We will be happy to welcome you in your next trip to Panama. Best regards, More 

White Plains,NY
Level Contributor
80 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 15 September 2014

Our pre-arranged tour selected this hotel and it certainly was easy. From the moment we walked in we had a choice of bell hop service or we could take our own bags-no hassle. We took our meals buffet style in the dining room and although the food would not win any awards it was fine. We did not eat from... More 

Helpful?
Thank LADWhitePlains
Floribeth G, Gerente at Courtyard Panama at Multiplaza Mall, responded to this review

Dear LADwhitep We are so pleased to know that you enjoy and had fun during your stay in our hotel. Thank you for your comments and for taking the time to let us know about your experience in our property. We will be happy to welcome you back whenever your travel plans bring you back to Panama. Floribeth Gutierrez /... More 

Guatemala City, Guatemala
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 September 2014 via mobile

This hotel was perfect for me, specially because I did not had a car and it was conveniently located next to Multiplaza Mall. The rooms were impeccably clean, the beds were comfortable and the view was amazing.

Helpful?
Thank Chorro68
Jalil M, Manager at Courtyard Panama at Multiplaza Mall, responded to this review

Dear Chorro68: Thank you very much for airing your comments through this channel and letting us know that your stay was great. When guests provide us with positive feedback we always get a feeling of accomplishment, and that our hard work is being noticed. Again thank you very much for your remark and we can’t wait for you to stay... More 

1 review
Reviewed 23 August 2014

When I read the reviews I was starting to think I booked the wrong place. I got here late after a flight delay and lost baggage but they got my mother, boys and myself right into a room that met what I asked for. When my baggage arrived they got it right to me. The staff was so wonderful when... More 

Helpful?
Thank Tricia G
Jalil M, Manager at Courtyard Panama at Multiplaza Mall, responded to this review

Dear Tricia G: Thank you very much for your kind comments and letting us know about your wonderful stay. I am glad that our staff was able to turn around your lost luggage issue. I will commend our wait staff, housekeeping and kitchen for showing our Spirit to Serve mentality. It is comments like yours that make us work harder... More 

Mexico City, Mexico
Level Contributor
294 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed 21 August 2014

Marriott is a brand, and it has to deliver the same quality service all around the world. That is what is known as the "Brand promise"....not quite at the Multiplaza hotel. I've been there before, and my stay and work sessions (two different types of requirements) were pefectly matched. Not this time: My room: can't argue on how clean it... More 

Helpful?
1 Thank mimiMexico_df
Floribeth G, General Manager at Courtyard Panama at Multiplaza Mall, responded to this review

Dear MimiMexico Thank you for your comment. We are sorry to hear that your stay was not up to par, however, it is my pleasure to inform you that thanks to comments like yours, we can improve and avoid such problems in the future. We will verify all the situation mentioned by you with our staff in order to enhance,... More 

Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 August 2014

I recently stayed at this hotel. It is located by the Multiplaza Mall, very convenient since the Mall has everything you may need. It has all kind of restaurants, movie theater, disco clubs, beauty salons, Chuck & Cheese for the kids, among many other fun stuffs. I had two different rooms, both of them were clean and up to Marriott... More 

Helpful?
Thank KarinFK
Jalil M, Manager at Courtyard Panama at Multiplaza Mall, responded to this review

Dear KarinFK: Thank you very much for your kind comments and letting us know about your wonderful stay. Definitely we have a great location but we pride ourselves in the heartfelt service that our staff has. Joel, Ariel and Eduardo were all really happy to hear that their efforts were welcomed by you and your family. Thank you again for... More 

newark ohio
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 August 2014

We stayed a total of 6 nights, it was clean and comfortable. We had a lovely housekeeper named Gilka that I enjoyed 'trying' to talk to her. The staff was very nice and helpful with transportation and local restaurants. Very conveniently located next to a nice mall with a great food court and a grocery store. We did not eat... More 

Helpful?
Thank memeNewarkOhio
Jalil M, Manager at Courtyard Panama at Multiplaza Mall, responded to this review

Dear memeNewarkOhio: Thank you for airing your review through this channel and letting us know about your stay. We are delighted that your experience was pleasant. Our staff feels overjoyed when they receive comments like yours. I will be sure to relay your kind remarks. Thank you again for staying with us and we will happily be waiting for your... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Courtyard at Multiplaza Mall is the only hotel within Multiplaza complex. At Multiplaza Mall guests will find more than 350 venues such as department stores, boutiques, movie theaters, restaurants, coffee shops and the best nightlife in Panama. This hotel is located at the heart of the entertainment and business center of Panama City, next to Torre Las Americas corporate center and Punta Pacifica Hospital. Just a few minutes away from the hotel you will find Costa del Este Business Park and Tocumen Airport. Hotel amenities include room service, sushi bar, coffee shop, a fully equipped fitness center, outdoor pool and business center. Guests can enjoy a buffet or a la carte in our restaurant Pacific Grill which serves breakfast, lunch and dinner. All rooms feature 40" LCD TVs, free Wi-Fi internet with streaming speed access, sound proof windows, 300-thread count Egyptian cotton linen sheets and more. The Panama Canal, Causeway of Amador, Casco Antiguo and other attractions are at your fingertips when you stay with us. ... more   less 

Additional Information about Courtyard Panama at Multiplaza Mall

Address: Via Israel Avenue | Multiplaza Pacific Mall, Panama City, Panama
Region: Panama > Panama Province > Panama City
Price Range: ₹ 7,334 - ₹ 9,459 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Panama at Multiplaza Mall 3.5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Courtyard Panama City
Panama City Courtyard
Courtyard Panama At Multiplaza Mall Panama City
Hotel Style:
#5 Business Hotel in Panama City
#5 Family Hotel in Panama City
#10 Romantic Hotel in Panama City
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Panama at Multiplaza Mall staff and other travellers.
7 questions
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Littleton, Colorado, United States
4 months ago
USA
1 month ago
chicago, illinois

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Questions? Get answers from Courtyard Panama at Multiplaza Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request Room with Street view for a glance at the city's movement.”
 of 5 bubbles pablocrist_balh, 10 Nov 2016 | Read review
“Request a higher floor if you whant to have a great city view”
 of 5 bubbles 151wilsonp, 23 Oct 2016 | Read review
“Don't stay here without ear plugs or if you have allergies.”
 of 5 bubbles Robliners, 18 Oct 2016 | Read review
“From 801 you can see the ocean”
 of 5 bubbles jameswM5813VG, 26 Sep 2016 | Read review
“The rooms on the upper floors are much quieter.”
 of 5 bubbles craigwM1565TH, 5 Aug 2016 | Read review
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