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The Westin Panama

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436 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Panama
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Showing 207: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 October 2016

I travel with a medication that has to be part frozen, part refrigerated. The staff is very helpful regarding the medication, especially Ms. Elizabeth in the restaurant, who helps me with the frozen part.

Helpful?
1 Thank Pedro O
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Dear Pedro, Thank you for reaching out and sharing your experiences. It is always a pleasure for our staff to assist you in every way possible during your visits. On behalf of Elizabeth and the rest of our staff, thank you again and we hope to see you soon. More 

Belo Horizonte, MG
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 October 2016

Very good hotel... Staff are very nice and friendly and the room was awesome and clean. The service and coffee served at the Club Lounge, by the host Maximo was very good... Looking forward to return once more!

Helpful?
1 Thank Lucas G
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Thanks Lucas, Comments like yours allow us to recognize when we are delivering on our service promise. We will pass along your comments to Maximo. We're glad you enjoyed your room. Looking forward to welcome you soon! More 

Ocala, Florida
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 October 2016 via mobile

Not my first visit to Panama. Normally I stop one or two days to continue traveling as my twins are small and they do not do well with long trips. I am very surprised. It is really nice, and the view from the pool area is exceptionally amazing. The personal is really helpful. They assisted me with regular stuff and... More 

Helpful?
1 Thank Lizeth77
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Dear Lizeth77, Thank you for your amazing comments. We love to hear that our staff made your stay personal and were always attentive to your every need. Elizabeth is one of our staff gems and we are glad you recognized her service. We will be waiting to welcome you back! More 

1 review
Reviewed 19 October 2016 via mobile

I've stayed in several hotels in the city and the Westin Panama hotel is by far the best. The staff is friendly, the food is amazing, the rooms are clean and beautiful and the location is just ideal. I recommend using corredor sur (right next to the hotel) to get in and out of the city in 5min to get... More 

Helpful?
Thank Gianstefano C
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Dear Gianstefano, Thank you for sharing your great feedback with us. We are happy to hear that your stay was as convenient and comfortable as expected. We look forward to your next stay with us! More 

1 review
Reviewed 19 October 2016 via mobile

The multi-lingual staff were incredibly friendly during our stay. They made our stay very comfortable and relaxing and were eager to help with whatever we needed. The food at the restaurant was delicious and the view from the pool on the top floor is incredible.

Helpful?
Thank Caroline K
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Dear Caroline, We appreciate your sharing of your experience on Tripadvisor. Our staff prepares daily to provide our guests with a memorable stay and we are glad they were attentive to your needs. Our pool view is indeed very nice, we're glad you enjoyed it. More 

Bogota, Colombia
1 review
Reviewed 12 October 2016

People who take care of me were tottaly friendly and very good service, especially Chiara at the check in/out desk and Máximo at lounge , as well as Carlos Murgas whoa was writen to me before my arrival and during my stay was asking to me whatever I need.

Helpful?
Thank anerig27
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Dear anerig27, Thank you for reaching out and sharing your comments. We are glad that Chiara, Carlos, Maximo and the rest of our staff who helped you during your stay provided you with an excellent experience. Hoping to welcome you soon! More 

MyTripsExp
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 October 2016

I've traveled around and have seen and experienced, for sure not all, but at least quite a bit. What I can say about The Westin Panama is just that I was very pleased with my staying there... It was a one-off experience. I was a little worried about what to expect at my arrival at the hotel after a not-so-good... More 

Helpful?
Thank MyTripsExp
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Thanks MytripsExp, We are glad to hear all the great details of your recent stay. From the friendliness and willingness to help from all our staff, to the comfortable and relaxing ambience in our rooms, we are please that we were able to fulfill your expectations and help you overcome the bad experience from the flight into Panama. We look... More 

San Jose, Costa Rica
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 October 2016 via mobile

The place is nice and rooms are standard, breakfast of omelette, breads, salads, fruits and a variety of local meals. Service was average because they gave me a room exactly with what I didn't ask for. I requested a room with a good view and away of the elevator, and they gave me the first room next to the elevator... More 

Helpful?
Thank vmeyi
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Dear Vmeyi, Thank you for reaching out and sharing your comments. We are glad that you enjoyed our breakfast selection. We will ensure those details are corrected to provide you a better experience in the future. More 

Santo Domingo
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 October 2016

The place is great, location was perfect, the room was also very comfortable... But what was really outstanding was the team of people offering a great experience to their guests. I would like to specially thank Andrea Gonzalez, Director of Operations, for kindly helping me and my wife during our stay and making sure that every detail exceeded our expectations.

Helpful?
1 Thank Julian F
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Thanks Julian. We appreciate your taking the time to share your experience with us. We are pleased to hear you enjoyed the comfort of our rooms and the service form our team. We will pass along your comments to Andrea who will be happy to hear from you. We hope to welcome you back soon! More 

Dallas, Texas
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 September 2016 via mobile

We came to The Westin after having a bad experience at another hotel in Panama City. Being SPG Preferred Members, the staff made us feel welcome. The rooms are modern, clean and comfortable. The lobby area has a full bar and a restaurant. The location is great for business or leisure, half way between the airport and the city at... More 

Helpful?
Thank Juan P
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Dear Juan P, We appreciate your taking the time to share your recent experience with us. It is wonderful to hear you enjoyed our rooms and facilities. We will certainly share your comments with our teams as a sample of the great experiences we're able to provide every day. We're glad also our service delivery was superb. We'll surely be... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Panama is ideally situated in Costa del Este, a premium lifestyle development with corporate offices, real estate projects, and recreational areas. Corredor Sur (Southern Corridor) connects this upscale area to downtown and the airport. Make time for a WestinWORKOUT(R) Fitness Studio session, a swim in the pool, or an indulgent Sensory Spa treatment. Eat well in the restaurant and snack bar. Inspire others in our meeting spaces that are complemented by a business center and an executive lounge. ... more   less 

Additional Information about The Westin Panama

Address: La Rotonda Avenue | Costa del Este, Panama City, Panama
Region: Panama > Panama Province > Panama City
Price Range: ₹ 10,841 - ₹ 14,660 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Panama 4*
Number of rooms: 218
Reservation Options:
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Also Known As:
The Westin Panama Panama City
Hotel Style:
#4 Spa Hotel in Panama City
#6 Luxury Hotel in Panama City
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Panama staff and other travellers.
6 questions
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Maryland
over a year ago
Panama
over a year ago

See all questions (6)

Questions? Get answers from The Westin Panama staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“SPG floors are 'supposed' to be better. I was on it for two weeks. You cannot use the Exec lounge till your SPG Platinum.”
 of 5 bubbles BilalMasood, 29 Nov 2016 | Read review
“corner suites are large and sunny”
 of 5 bubbles anerig27, 12 Oct 2016 | Read review
“Per my conversation with other guest, perhaps you want to avoid rooms close to the elevators if you're sensitive to the noise.”
 of 5 bubbles MyTripsExp, 12 Oct 2016 | Read review
“Rooms on the left side from the entrance have a view to an office building”
 of 5 bubbles JulianF291, 2 Oct 2016 | Read review
“Choose a high floor for a better view”
 of 5 bubbles Pabis00, 2 Sep 2016 | Read review
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