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Sheraton Grand Panama

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Sheraton Grand Panama
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518 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Grand Panama
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Showing 311: English reviews
Los Angeles, California
Reviewed 23 June 2013

Recently stayed here with my family while traveling. Hotel room needs a facelift and maintenance including new carpet and paint on the walls. We stayed on the 12th floor and while walking to our room it seemed as if the hallway floor was not level. I asked my wife if she noticed this and she said yes. bathrooms are small...

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Helpful?
Thank bill c
Giselle S, Public Relations Manager at Sheraton Grand Panama, responded to this review

August 12, 2013 Dear Bill c: Thank you for your comments about our hotel, we greatly appreciate your feedback and opinion. We are deeply sorry the hotel did no meet your expectations in our coffee Shop. Please excuse for all this inconveniences . We look forward to welcoming you back during your next visit. Regards, Fernando Cardoso General Manager

Maryland
Reviewed 18 June 2013

We stayed at The Sheraton for 3 days in while en route to a vacation in Bocas del Toro. We (2 adults and 3 teen - tweens) are usually ¨no frills¨ travelers, generally able and happy to fend for ourselves. But being from the US, with only limited (¨muy poco¨) Spanish would be a little challenging. No worries. The majority...

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Helpful?
Thank bfnbon
Giselle S, Public Relations Manager at Sheraton Grand Panama, responded to this review

August 12, 2013 Dear bfnbon: Thank you so much to take the time to share with us your experience during your stay at our Hotel. Your feedback and recomendations are very important for us. We strive to provide excellent service to our guests. We hope to see you again in the near future. Regards, Fernando Cardoso General Manager

Panama City, Panama
Reviewed 7 June 2013

My husband and I enjoyed every moment in this hotel, from the delicious food, the environment, and great location, pool and spa. It is a relaxing place to be .... GYM excellent, also if you do not want to eat at the same hotel as the prices are reasonable well, you can go to the Evergreen building where is the...

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Helpful?
Thank seortega82
Giselle S, Public Relations Manager at Sheraton Grand Panama, responded to this review

June 8, 2013 Dear SeOrtega82: Thank you very much for your great comments about our hotel, your opinion and feedback are very important for our team. We hope to see you again in the near future. Regards, Fernando Cardoso General Manager.

Atlanta
Reviewed 7 June 2013

The guest rooms at this hotel need to be refurbished. The carpeting is old and appears dirty. The doors on the guest rooms are scratched and very dated.Their door closers do not work so you need to shut the door by hand and make sure the door clicks shut. The doors have those Onity locks that have a security breach...

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Helpful?
Thank Dealmaker
Giselle S, Public Relations Manager at Sheraton Grand Panama, responded to this review

June 8, 2013 Dear Dealmaker: Thank you for your comments regarding your stay with us. Your feedback and opinion are very important for us . Sorry about all the inconvenience thay you had during your stay . We hope to see you again in the near future. Regards, Fernando Cardoso General Manager

Boulder, Colorado, United States
Reviewed 23 May 2013

I was in Panama City for 3 days for a business conference. I had a very nice stay. Staff was friendly. Spoke excellent English. Room service food was very good. Rooms were clean and nice. Hotel has a nice bar and lobby area. Workout facility was nice. I recommend.

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Helpful?
Thank TomKboulder
Giselle S, Public Relations Manager at Sheraton Grand Panama, responded to this review

May 25, 2013 Dear Tomkboulder: Thank very much for your comments regarding our hotel and the members of our team. Your feedback is very important for us. We hope to see you again during your next visit. Regards, Fernando Cardoso General Manager

Miami, Florida
Reviewed 19 May 2013

The Sheraton hotel is very nice, and most employees are excellent, but room service is terrible, they do not know their own menú!!! and there is a particular employee. Jackeline does not understand neither speak spanish, but she answer the phone in spanish :( Usually room service is expensive everywhere, this is not the exception, but the food is not...

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Thank patoenushuaia
San Jose, Costa Rica
Reviewed 11 May 2013 via mobile

There are so many hotels in Panama it's crazy. This is an older hotel recently refurbished and have done a good job. Great location helps avoid getting traffic jams, and good value for money. It is a big hotel with lots of services and fabulous gym.

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Helpful?
Thank Leonardo N
Giselle S, Public Relations Manager at Sheraton Grand Panama, responded to this review

May 20, 2013 Dear Leonardo N: Thank you so much to take the time to share with us your experience here in Sheraton Panama Hotel & Convention Center. We are proud of our team of associates and we are delighted to hear about your positive experience with our services and facilities. We hope to see you again in the near...

Playa del Carmen, Mexico
Reviewed 18 April 2013

I really enjoyed my experience in Sheraton Panama, I apreciate the new wonderful spa facilities and the kindness of the spa staff from the beginning to the end of my visit. The gym is gret and & enjoyed a dancing class. The lobby and the other areas renewed,

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Thank Danielle1611
Panama City, Panama
Reviewed 11 April 2013

I have stayed at the Sheraton Convention Center many time over the past seven years and have always enjoyed my time there. The service is great, casino is fun, and the staff are very accommodating. The location is superb. Directly across from the Atlapa Convention Center and close to the airport. The gym is the best in the city. The...

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Helpful?
Thank daniel s
Giselle S, Public Relations Manager at Sheraton Grand Panama, responded to this review

April 13, 2013 Dear Panama-breeze: Thank you very much for your kind note and for acknowledging our staff and services. We greatly appreciate your feedback. We hope to see you again in the near future during your next travel to our country. Regards, Fernando Cardoso General Manager

Miami, Florida
Reviewed 8 April 2013

I have been staying at this hotel for 15 years. It is conveniently located by the exit of the "Corredor Sur" (the modern toll expressway from Tocumen airport that links to Costa del Este and then runs a stretch over the bay's waters). This hotel has had different names and owners over the years, such as Caesar's Park, Marriott, and...

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Helpful?
Thank faubel
Giselle S, Public Relations Manager at Sheraton Grand Panama, responded to this review

April 4, 2013 Dear Faubel: Thank you so much to take time to share your experience here at our hotel. We greatly appreciate your feedback . We are specially proud of our team and we really appreciate your comments about our bellboys, and the rest of our staff. We hope to see you again during your next visit to our...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
The Sheraton Panama Hotel & Convention Center is a deluxe five-star hotel perfectly situated in the heart of Panama City’s business and financial district. Enjoy superb amenities and the proximity of Tocumen International Airport and the Atlapa Convention Center, which is located just across the street from the hotel. This luxury hotel in Panama City is surrounded by premier leisure attractions such as the famous Multiplaza Shopping Mall and the shops and restaurants of Old Panama. ... more   less 

Additional Information about Sheraton Grand Panama

Address: Via Israel y Calle 77 | San Francisco, Panama City 0819, Panama
Region: Panama > Panama Province > Panama City
Price Range: ₹ 7,854 - ₹ 10,865 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Panama 4*
Number of rooms: 361
Reservation Options:
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Also Known As:
Sheraton Panama City Hotel Panama City
Panama City Sheraton
Sheraton Grand Panama Panama City
Hotel Style:
#8 Casino Hotel in Panama City
#19 Spa Hotel in Panama City
#27 Luxury Hotel in Panama City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Panama staff and other travellers.
8 questions
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Huffman, Texas
8 months ago

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Questions? Get answers from Sheraton Grand Panama staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I can´t think of any tip”
 of 5 bubbles tarigax, 22 Mar 2017 | Read review
“The highest the floor, the better.”
 of 5 bubbles Diogenescl, 16 Mar 2017 | Read review
“Ask for a view of the ocean”
 of 5 bubbles sherrydk_2000, 13 Mar 2017 | Read review
“Ocean view”
 of 5 bubbles theestimator, 16 Feb 2017 | Read review
“For a view of the Gulf of Panama, choose an odd-numbered room - the higher the floor, the better.”
 of 5 bubbles austinagho, 12 Jan 2017 | Read review
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