Fron the front desk, bell boy, pool staff and everyone else that made my birthday weekend a blast. Thank you for the Birthday letter, cake and fruits. You guys caught me by surprise. The breakfast buffet was excellent. My cousin and I enjoyed the massage and turkish bath at the Spa. I will return again!! The salsa band on friday night was awesome.
The staff made this hotel awesome! They were extremely helpful and catered to our every need. They help personalize the experience and were very friendly. Envy, at the front desk made our birthdays special. The concierge Frank is a great as well! Breakfast was pretty good as well. I wish the pool was a rooftop setting instead but it is what it is. I’d definitely stay here again!
Good value for money, the breakfasts are varied and good, the service is excellent. The service at the pool bar is slower and the quality of the food is less good. The rooms are comfortable but the bathrooms would deserve a refreshment or a renovation to be more current.
Our stay at the Riu was awesome. The staff was very friendly especially the ones in the buffet preparation area. Also those guys at the pool “Thanks for your hospitality” 👍🏽 Also Mr. Jacobo many thanks for your hospitality as well. 🙌🏽
I had a wonderful experience on my recent 5 days Panama City trip stay at this hotel. Awesome hotel, clean, well-maintained, nice location, very neat rooms and amazing staff. Very good amenities including lounge, restaurant, breakfast and pool (& pool side restaurant). Could not ask for more. Breakfast was excellent with many choices and awesome taste. Staff everywhere were very courteous, understanding and helpful. Food at the restaurant, Lounge, Pool Side bar & restaurant was delicious. Highly recommended. Keep up the good work and I will certainly let all my friends know that this is the hotel to stay on their visit to Panama City. Gracias. Te veo pronto :-)
Excellent service from the checkin to departure. Room was spacious and comfortable. Multilingual staff were very helpful. Ideally located and the buffet breakfast was 5-stars. I can definitely recommend.
We were very pleased with our stay at Rui Plaza in Panama City. All the good cleaning of the housekeeping stuff was much appreciated. Also breakfast was very good. I'll recommend to f&f. Would stay in a higher floor room next time since low floor like the one we stayed was a little noisy.
This place is huge. It is in the center of the financial district. Everywhere I went was well maintained. Check-in was quick and easy. The view from my room was breathtaking both night and day. The gym is well appointed. All the machines were clean and working. The pool is clean and refreshing. I spent a whole day there. All the food is very good. Compliments to the chefs.
I reserved a Senior Suite and it was fabulous Big room with private bedroom and great floor to ceiling city views The breakfast was included and it was the best selection anywhere.. Great Hotel always busy lobby.. Small pool but if you get there before 10 you get a lounge chair Service was great no one ever said NO I normally stay at the W Hotel but this was 1/2 price and included breakfast buffet.. I highly recommend this Hotel
Riu Panama is a true 5 stars hotel. You know it once you step into the lobby and observe the friendly customer service people and concierge. Also, as you look at the majestic walls and decorations leading to the Spanish Restaurant or the Cafeteria Buffet. By the way, the Spanish Restaurant serves the best whole fish in Panama including Bocas del Toro ( where I also went). Your Riur hotel room is impeccable with comfortable king size bed and a spacious bathroom. The pool and its area is a beauty where you get serviced constantly. In the morning, the breakfast buffet has all the different types of dishes you find in Panama and elsewhere. And son on and so forth. It is an amazing Hotel.