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Hotel Riu Plaza Panama

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Traveller (2849)
Room & Suite (1177)
Videos (1)
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Hotel direct offer!10% off at Riu Plaza Hotels
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

#13 of 126 hotels in Panama City
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
The Hotel Riu Plaza Panama is located in the heart of the banking and business district of Panama City and very close to most attractive entertainment and shopping centers. Only 250m from the luxurious "Soho Mall" Panama and Tocumen International Airport (PTY) is approx. 21 km away. This hotel is ideal for both leisure and business travel. The 644 modern and elegant decorated rooms with free Wi-Fi offer maximum comfort and in our 23 stylish and modern conference rooms you can successfully organize your events and meetings. Get in shape in the gym. You can also unwind in our outdoor pool. For gastronomy lovers, we offer a live cooking station at our buffet restaurant, an á la carte restaurant, as well as 2 bars. Crown Level Executive lounge service free for guests staying in Executive rooms and Suites as well as hotel guests holding RIU Class Gold and RIU Class Diamond cards.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Car hire
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Sun umbrellas
Butler service
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.5 of 5 stars
HOTEL STYLE
Value
Trendy
Languages Spoken
English, Spanish
Hotel links
Special Offer:10% off at Riu Plaza Hotels
3,932Reviews87Q+A100Room tips
Traveller rating
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AJ J wrote a review 11 Apr
10 contributions1 helpful vote
The staff are so incredibly friendly and helpful and I was always greeted with a smile. Most all staff speaks English pretty well. The breakfast is included and that was nice to have. The restaurants on site had average tasting food, except the burger at the pool was very good. The room we originally were given was so heavily scented that it was impossible for me to stay, I simply couldn’t breathe. The staff were helpful in switching me to a room with no scent and that was greatly appreciated. I’m unsure if I would stay here again. I’m use to true 5 star hotels and the standard here is simply not that. As far as cleanliness I’d rate it a 6. Food taste, also a 6. Bed comfort also a 6 or 7. Pool a 7. Unfortunately the spa is not operational. If I would have known that I may not have booked here. They should say it is not operational as anything else is false advertisement.
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Date of stay: November 2023
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Eugenia P wrote a review Aug 2023
6 contributions3 helpful votes
Hotel's Favourite
Really enjoyed our stay at Riu Panama. The rooms were clean and cleaned very well daily. Great staff and the absolute best and most extensive breakfast offerings. You must add breakfast to your room and you will not regret it. Staff was friendly.
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Date of stay: August 2023Trip type: Travelled with family
Room Tip: Don’t rent a car if you are not from Panama. Driving in Panama can be treacherous. Best bet…use...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Plaza Panama
Responded 24 Aug 2023
Dear Eugenia P., We really appreciate you leaving your fantastic evaluation. Moreover, we are very grateful to learn that you loved your stay. Your evaluation makes us want to continue working to offer the best service. Wishing to welcome you again soon, Eugenia. Loving Regards, Hotel Riu Plaza Panamá Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David P wrote a review 10 Apr
London, United Kingdom13 contributions19 helpful votes
We stayed for a week in Panama and the riu was our base. Good location, very friendly reception with excellent English. Rooms are big and very clean. It was my birthday during the trip and we received a lovely card, cake and fruit from management which was a really nice touch. food is excellent throughout. Breakfast is five star choice and quality. Pool food and drink also excellent. For such a big and upmarket hotel the staff are so friendly and helpful. Special praise has to go to Horacio, the man in charge at the pool. He makes everyone feel special and constantly has an eye on the pool for safety and guests getting too much sun. It's an oasis in a city because of him. For a city hotel it has a lot of leisure positives. Panama itself is a cool city, safe and friendly. Couple from England.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
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Trip type: Travelled as a couple
Room Tip: For tourists do the hop hop hop off bus as distances are big. Canal is amazing. Check the time...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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mike s wrote a review 10 Apr
5 contributions
+1
Stayed here for my birthday for 3 days. Very nice hotel lobby is 5 star and decoration is amazing very clean . Front desk very helpful gave me nice room on top floor . Room very nice view and decoration room beauitful. Pool very nice and only thing is by one side it had bit smell of septic not sure why . Pool food was very nice burgers for lunch . Lobby store chesscake very nice . Breakfast buffet a lot food good . Down block saw fnf tower only reason I book this hotel . Outside hard to walk with narrow sidewalks and not sure what's around to do there . At night no nightlife and wish workers spoke more English as was hard to communicate with some. Deff would recommend hotel
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Date of stay: March 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Alejandro C wrote a review 1 Apr
1 contribution2 helpful votes
Totally old hotel, (THAT 5 STARS TOTALLY FALSE!!!) PERVERSE rooms, listen to me this, look in American Golden Tower or in Megapolis, for nothing in the world go to Hotel Riu Plaza Panama, the air conditioning does not work, the blankets that They are hilarious, my dog ​​sleeps better, the pool is a public pool where everyone in Panama goes on sunny days because of how cheap it is for them (35 dollars FOR ALL CONSUMABLES!) Your belongings are in danger there with so many people, the smell from the corridors and the room is strange, it smells old, all the noise from the other rooms is too loud, COLOMBIANS and others, don't make my same mistake, be warned....the food they serve at the pool is expensive and tastes Better a menu of the day from the center, a breast with rice and potatoes 12 dollars and I swear it's not worth it at all!! The photo looks pretty, the dish is just for bragging rights, but the taste is terrible, they grill it on the same grill where they make the fish, so it tastes like something between fish and chicken, horrible... I won't go back for anything in the world, the RIU chain traumatized me
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: If i was you, i would go to anyother hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Online Reputation Director, Owner at Hotel Riu Plaza Panama
Responded 1 week ago
Dear Alejandro C, Thank you for taking the time to let us know how your recent stay went. Reading your review, we understand how disappointed you must have been. We are so sorry to learn about your experience when our Team works tirelessly to go above and beyond our guests’ expectations. Please accept our sincere apologies for the inconveniences you encountered during your stay. We appreciate the feedback provided and will certainly speak with our team to find ways to improve the level of service we provide at our hotel. Again, thank you again for staying with us and we hope for another opportunity to make it better for you in the future. Kind regards Hotel Riu Plaza Panama Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paul S wrote a review Mar 2024
Fairfax, Virginia7 contributions5 helpful votes
The service from entering the hotel to checking in to the best breakfast in Panama City! You will not be let down room cleanses +! and attentive staff always there to assistI felt safe staying here. I will be back a huge shout out to Anna in the breakfast area great customer service 5 * giver her a raise on my behalf. but overall the whole staff there treats guest more than a guest. Like family my hotel of choice when i return. Thanks again RIU for the 5 star services. I enjoyed the surprise birthday gift also in the room Thank you all god bless. Paul
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Online Reputation Manager, Owner at Hotel Riu Plaza Panama
Responded 3 weeks ago
Dear Paul S, We were very pleased to read your kind remarks and to know that you have rated so positively various aspects of the hotel which have contributed to your experience being a very good one indeed. We hope that you will visit us again soon and that we will be able to offer you another unforgettable experience with us. We look forward to seeing you! Yours faithfully, Hotel Riu Plaza Panama Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tony W wrote a review Mar 2024
1 contribution
I wonder views from the room window and from either side of the hallway. The room even had an iron and ironing board which was very useful after travelling for 5 weeks through Central America. I would easily stay there again.
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Review collected in partnership with riu.com
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Online Reputation Manager, Owner at Hotel Riu Plaza Panama
Responded 3 weeks ago
Dear Tony W, Thank you so much for taking the time to review your stay and for the rating! It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future. Have a great day, Hotel Riu Plaza Panama Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Prasad C wrote a review Mar 2024
2 contributions
Clean room, excellent breakfast, very good price. Would love to stay here all the item. Came with friends and enjoyed. Property is clean and well maintained. Staff are excellent and most of them speak English.
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Review collected in partnership with riu.com
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Online Reputation Manager, Owner at Hotel Riu Plaza Panama
Responded 3 weeks ago
Dear Prasad C, Thank you for taking the time to give us your valued feedback following your recent stay at our hotel. We are very happy to hear that you had a lovely time at our hotel! We look forward to sharing another amazing experience with you soon. Have a lovely day. Hotel Riu Plaza Panama Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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8AlysonMP wrote a review Mar 2024
New York City, New York1 contribution
I stayed in a suite, very clean. Breakfast was great, fruit was AMAZINGGG. Staff were friendly, they brings chocolates to the room every night to say goodnight lol. I went on a last minute solo trip, overall I felt safe.
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Review collected in partnership with riu.com
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Online Reputation Manager, Owner at Hotel Riu Plaza Panama
Responded 4 weeks ago
Dear 8AlysonMP, We are very pleased with the feedback you have given us, from which we gather that you have enjoyed your stay with us and that you have fond memories of your stay. We would love to have you visit us again, so that we can meet your expectations again. Come back soon! Yours faithfully, Hotel Riu Plaza Panama Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DeT641 wrote a review Mar 2024
Anchorage, Alaska79 contributions56 helpful votes
Accommodations were great as well as the service. Pool closes early at 8 PM. They have drink packages, but I did not try them as I was too busy playing in other parts of Panama City. They do have a reasonable Workout area which I used several times.
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Review collected in partnership with riu.com
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Online Reputation Manager, Owner at Hotel Riu Plaza Panama
Responded 4 weeks ago
Dear DeT641, Thank you very much for choosing us and for sharing your review about your last stay. We appreciate your comments regarding your stay. We look forward to hosting you again in the near future. Kind regards, Hotel Riu Plaza Panama Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹9,517 - ₹11,187 (Based on Average Rates for a Standard Room)
LOCATION
PanamaPanama ProvincePanama City
NUMBER OF ROOMS
644
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOTEL RIU PLAZA PANAMA (Panama City) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Hotel Riu Plaza Panama
Which popular attractions are close to Hotel Riu Plaza Panama?
Nearby attractions include Soho City Center (0.4 km), Brew Stop Marbella (0.4 km), and Nina Concept Store (0.4 km).
What are some of the property amenities at Hotel Riu Plaza Panama?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Hotel Riu Plaza Panama?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Riu Plaza Panama?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Riu Plaza Panama?
Yes, a parking garage, secured parking, and valet parking are available to guests.
What are some restaurants close to Hotel Riu Plaza Panama?
Conveniently located restaurants include Ciao Bella Gourmet, Restaurante Salsipuedes, and La Vespa.
Are there opportunities to exercise at Hotel Riu Plaza Panama?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hotel Riu Plaza Panama have airport transportation?
Yes, Hotel Riu Plaza Panama offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Hotel Riu Plaza Panama offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Riu Plaza Panama?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Riu Plaza Panama?
Many travellers enjoy visiting Museo del Canal Interoceánico de Panamá (3.5 km), Capilla San Jose (4.9 km), and Panamá Viejo (5.0 km).