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Crowne Plaza Hotel San Salvador

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Traveller (160)
Room & Suite (69)
Dining (16)
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Overview
  • Excellent48%
  • Very good40%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Hotel San Salvador
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Offers from Crowne Plaza Hotel San Salvador
Special Offer: Book Direct and Save
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Reviews (527)
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127
119
27
6
5
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All reviewsthe world trade centervolcano viewsome great restaurantspupusasbusiness loungevery nice hotelbusiness tripvery pleasant staybreakfast buffetrooms are spaciousbusiness travelerbusiness centerrecommend this hotelgreat poolomeletgreat place to staythe executive lounge
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11 - 15 of 284 reviews
Reviewed 13 February 2018

I had to stay in Salvador due to a delay in my flight that made me lose the connection, so the airline booked a night at this hotel for us. I was glad they did, not only the hotel was beautiful but the room I...More

Thank DoloresElaine
Response from Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San SalvadorResponded 15 February 2018

Dear Dolores Elaine Thank you for your review. Our staff is very happy to learn you enjoyed your stay; we are committed to delivering memorable experiences to our guests. We hope you will prefer Crowne Plaza San Salvador on your next trip to El Salvador....More

Reviewed 16 January 2018 via mobile

The staff here are the best part! From the front desk staff to the restaurant staff they are always willing and able to help and make you feel welcome and special. Special thanks to waitress Teresa C. for remembering my coffee preference every morning and...More

Thank Saranger
Response from Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San SalvadorResponded 18 January 2018

Dear Saranger Thank you so much for your reply, Your comments have been shared with our team; we are all thrilled to learn you enjoyed your stay since we strive for guest satisfaction. Thank you for preferring us. We hope to see you soon on...More

Reviewed 28 December 2017

With my girlfriend we had a very tired day and had to travel two hours to Sensuntepeque, Cabañas and staying at Crowne Plaza was the best decision! This hotel has become for us the best option to stay.More

Review collected in partnership with this hotel
Thank luismar221
Response from Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San SalvadorResponded 2 January 2018

Dear Luismar221, Thank you for taking the time to tell us about your experience at Crowne Plaza San Salvador. And thank you too for this fantastic review. Our staff strives to create memorable experiences; we are overjoyed to learn you had a pleasant stay and...More

Reviewed 22 December 2017 via mobile

I stayed last week for a one day business trip, the hotel is in nice location. The hotel is very nice and the service was good. I did not like that being a IHG Platinum Status they did not give me access to the lounge,...More

Thank Odde F
Response from Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San SalvadorResponded 27 December 2017

Dear Mr. Odde F On behalf of Crowne Plaza a cordial greeting, we want to inform you that as a platinum as an ihg member do not access to our executive lounge, this benefit is for the next level Spire, but if you want to...More

Reviewed 14 December 2017

Terrible experience. This is the third time (and the last one) that i'm staying in this hotel. It's extremely noisy and they just don't care about their customers comfort; on every single stay, i have faced issues with parties taking place in their events area,...More

Thank Guillermo_GT
Response from Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San SalvadorResponded 16 December 2017

Dear Mr . Guillermo GT On behalf of Crowne Plaza, we want to apologize for all the inconvenience during your last stay, Your comments will be shared with the related departments in an effort to provide you with a better service. We hope you will...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$ 104 - US$ 181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in San Salvador
#5 Business Hotel in San Salvador
#5 Romantic Hotel in San Salvador
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 104 - US$ 181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in San Salvador
#5 Business Hotel in San Salvador
#5 Romantic Hotel in San Salvador
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (160)
Room & Suite (69)
Dining (16)
Pool & Beach (14)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
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EssexGirl324
31 March 2018|
AnswerShow all 2 answers
Response from kwaltz56 | Reviewed this property |
No shuttle service. Lots of taxis each way. About 30-35 per trip
0
Votes
Kathy Lee V
19 December 2016|
AnswerShow all 6 answers
Response from marc0espin0za | Reviewed this property |
You are like a 25 minutes. Better option is the Holiday In
1
Vote
DrTomG
9 October 2016|
AnswerShow all 3 answers
Response from regiovagabundo | Reviewed this property |
Look like they have an external service but in the same building.
1
Vote
Room Tips
"Ask for a room with a balcony"
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"Make sure that you keep an eye on your air conditioning. Due to the humidity if you don't have the air..."
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"Stay away from the highway side of the hotel. (road noise)"
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"No acceptable options unless you like the noise overnight"
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